The Customer Success Manager is responsible for driving customer retention and growth through effective adoption, support, and value demonstration. They will manage the customer journey, track interactions in Salesforce, and partner with global sales teams to identify new opportunities.
The Customer Success Manager is responsible for driving customer retention and growth through effective adoption, support, and value demonstration. They will manage the customer journey, track interactions in Salesforce, and collaborate with sales executives to identify new opportunities.
Develop and maintain the QAD Redzone API backend and MCP server to support AI integrations and internal tooling. Ensure efficient user experiences for manufacturing teams while contributing to sprint goals and resolving customer incidents.
The Project Manager is responsible for overseeing the deployment of Redzone software, managing client relationships, and ensuring successful project implementation from sales handover to go-live. They must configure software to match manufacturing processes, manage automation signals, and maintain project schedules while providing ongoing support to clients.
The Project Manager oversees the implementation of Redzone software, managing the customer journey from sales handover through to onsite coaching. They are responsible for configuring software to match manufacturing processes, ensuring automation signals are functional, and maintaining project schedules and client satisfaction.
Develop and maintain the QAD Redzone API backend using Scala to support manufacturing front-line teams. Collaborate on AI integrations and ensure the delivery of high-quality, testable code within sprint cycles.
Develop and execute a comprehensive internal communications strategy to align employees with company vision and business goals. Manage executive communications, editorial calendars, and all-hands events while building scalable infrastructure and playbooks for long-term organizational performance.
The Business Development Executive is responsible for driving lead generation and executing sales strategies through outbound prospecting and discovery. They will partner with marketing to identify new business opportunities and manage prospect communication within the CRM system.
You will own ad operations across multiple platforms and consolidate marketing channel reporting to track pipeline performance. Additionally, you will partner with RevOps to ensure data integrity and provide executive-level insights on revenue outcomes.
The manager will own end-to-end email marketing, lifecycle strategy, and digital nurture programs to drive revenue and pipeline growth. They will also implement AI-driven workflows for personalization and content distribution while managing segmentation models for customers and prospects.
The Senior Sales Executive will prospect, develop, and close new business opportunities for Global Trade Compliance and FTZ software solutions within new and existing accounts. They are responsible for managing the full sales cycle, maintaining accurate forecasts, and effectively communicating value propositions to stakeholders ranging from managers to C-suite executives.
The Senior Sales Executive is responsible for prospecting, developing, and closing new business opportunities for QAD's FTZ and Global Trade Compliance software solutions. They will manage the full sales cycle, maintain accurate forecasts, and build strategic relationships with enterprise-level stakeholders across various industries.
You will own the product roadmap for the Integration Platform and Analytics while leading Horizon 3 innovation to develop next-generation shop floor AI. This role requires balancing the execution of current product commitments with the rapid prototyping and scaling of new technological spikes.
You will partner with Account Executives to conduct process discovery workshops and design agentic AI solutions that optimize enterprise workflows. You are responsible for configuring these solutions using low-code tools to drive measurable business outcomes for manufacturing customers.
Design, implement, and maintain highly available, scalable, and resilient systems while driving automation to reduce operational toil. Lead incident response efforts, define service level objectives, and mentor engineers to ensure operational excellence.
The AI Solutions Architect leads customer-facing workshops to design and architect agentic solutions for core manufacturing processes. They own the end-to-end deployment, collaborating with offshore engineering teams to build, integrate, and launch production-ready AI systems.
The Senior SDET will design and maintain quality strategies, build scalable automation frameworks, and mentor delivery teams to ensure high-quality code. They will also facilitate validation testing sessions and integrate testing across UI, API, and database layers.
Provide strategic administrative support to a small senior leadership team, managing complex global calendars and end-to-end international travel. Act as a primary point of contact for stakeholders and drive the preparation of materials for board meetings and leadership forums.
Provide strategic administrative support to a small senior leadership team, managing complex global calendars and end-to-end international travel. Act as a primary point of contact for stakeholders and drive the preparation of materials for board meetings and leadership forums.
The role focuses on orchestrating cross-functional value creation initiatives and driving the company's AI transformation agenda. Key duties include building KPI dashboards, tracking business impact, and supporting operating model transitions for senior leadership.
Lead Lean and cultural transformations for manufacturing customers through the implementation of Redzone software and expert coaching. Facilitate shop-floor huddles, track performance data, and lead process improvement activities to drive productivity gains.
Drive commercial growth within the existing customer base by selling Champion AI agents and upgrading clients to the Adaptive ERP platform. Lead end-to-end deal progression, uncover whitespace opportunities, and partner with Customer Success Managers to maximize account value.
Establish and lead the Product Operations function to manage portfolio prioritization and the end-to-end New Product Introduction process for AI-powered products. Serve as a strategic partner to the CPO, overseeing product trust, safety governance, and release readiness.
Establish and lead the Product Operations function to manage portfolio prioritization and the end-to-end New Product Introduction process for AI-powered products. Serve as a strategic partner to the CPO, overseeing product trust, safety governance, and release readiness.
The Senior Analyst will support enterprise value creation initiatives by translating strategic priorities into measurable initiatives and tracking their progress. They will also help drive AI transformation efforts and support operating model transitions.
Architect and deploy an AI-first Go-To-Market ecosystem by building custom integrations and agentic workflows to automate revenue operations. Optimize the tech stack to reduce vendor spend while enhancing pipeline generation and deal velocity across Sales, Marketing, and Customer Success.
Develop and maintain the Champion AI agent platform while enabling partner business units to build and deploy their own agents. This includes designing system prompts, managing agent infrastructure, and implementing production-ready agent use cases.
Design and maintain highly available, scalable systems while driving automation to reduce operational toil. Lead incident response and define reliability metrics like SLIs and SLOs to ensure operational excellence.
Design and maintain highly available, scalable systems while serving as the primary expert for Datadog monitoring and observability. Drive operational excellence by automating toil, managing incidents, and implementing reliability metrics like SLIs and SLOs.
Lead the end-to-end pricing governance process, including chairing the pricing committee and performing financial merit analysis on pricing proposals. Execute system updates within the CPQ platform and master price lists while providing sales enablement guidance and process improvements.
Lead the Go-To-Market strategy and execution for Global System Integrators, specifically focusing on TCS, to drive joint pipeline and revenue growth. Manage end-to-end deal progression and maintain executive relationships to position QAD's intelligent manufacturing solutions.
Manage the end-to-end sales cycle for ERP software solutions, focusing on acquiring new logos and expanding existing accounts in South Asia. Recruit and develop partner networks to scale market presence through co-selling and strategic channel management.
Lead the design and execution of the go-to-market readiness strategy, overseeing the full rep lifecycle from onboarding to continuous learning. Manage the enablement tech stack and develop instructional design standards to scale learning across the sales organization.
The specialist will design and deliver training programs, sales playbooks, and blended learning solutions to optimize sales performance. They are also responsible for managing the GTM tech stack and analyzing KPIs to measure enablement effectiveness.
Drive pipeline growth by managing the full ERP prospecting lifecycle for new business and existing customers. Partner with Marketing and Sales to qualify inbound leads and execute targeted outbound campaigns across multiple channels.
Diagnose and resolve complex technical issues related to QAD and Progress products, including installations, upgrades, and database optimization. Collaborate with cross-functional teams to maintain documentation and provide 24/7 global support through shift rotations.
The role focuses on prospecting, negotiating, and closing new business within the existing QAD customer base, specifically targeting large enterprise customers in the automotive industry. It involves collaborating with marketing and sales leadership to define strategic goals and drive business growth metrics.
The Senior Sales Executive is responsible for prospecting, negotiating, and closing new business within the existing QAD customer base. They will collaborate with marketing and sales leadership to define strategic goals and drive growth in the automotive and other manufacturing segments.
The coach provides implementation guidance and software training to ensure customers are ready for Connected Teams Coaching. They configure software to match production processes and monitor automation signals to ensure accurate real-time data.
The Partner Director will lead the development and expansion of the partner ecosystem across the EMEA region to drive incremental revenue. This role involves recruiting and enabling strategic partners, managing joint business plans, and ensuring alignment with global go-to-market strategies.
The Operational Excellence Readiness Coach provides customers with coaching and implementation guidance, delivering the first impression of training, testing, and configuration during the critical first eight weeks of implementation. Responsibilities include conducting onsite visits, performing initial software training, configuring software to match client processes, and ensuring data accuracy and automation signal monitoring.
The OpEx Readiness Coach provides coaching and implementation guidance to QAD Redzone customers, ensuring they are prepared for the Connected Teams Coaching. This role includes conducting onsite visits, performing initial software training, and configuring QAD Redzone software to align with client production processes.
The OpEx Readiness Coach provides coaching and implementation guidance to QAD Redzone customers, ensuring they are prepared for the Connected Teams Coaching. This role includes conducting onsite visits, performing initial software training, and configuring QAD Redzone software to align with client production processes.
Understand customer needs in industrial and automotive manufacturing environments and collaborate cross-functionally to define, design, and ship valuable features. Prioritize enhancements that surface productivity insights and empower shop floor decision-making.
