The Senior Director will lead the sales enablement function by developing onboarding, training, and content strategies to drive go-to-market performance. They will also manage a team, implement AI-driven productivity tools, and oversee sales analytics to support growth initiatives.
The Lead Platform Software Engineer will design, develop, and test enterprise-level applications while leading product delivery teams. They are responsible for setting technical direction, ensuring high-quality code standards, and leveraging AI tools to enhance developer productivity.
The Account Manager is responsible for building and maintaining client relationships while serving as the primary point of contact for questions and concerns. They will coordinate administrative support, identify solutions to client issues, and collaborate cross-functionally to achieve growth and renewal objectives.
The Senior Quality Engineer will lead a team of QA testers to implement robust testing frameworks and strategies for SaaS and on-premises products. They are responsible for driving automation, managing performance metrics, and collaborating across teams to ensure high-quality software delivery.
The Support Specialist responds to accountholder inquiries regarding financial products like FSA, HSA, and COBRA via high-volume calls. They are responsible for resolving issues, providing education on account tools, and maintaining positive relationships with members.
The H&B Support Manager supervises a team of specialists to ensure high-quality service for pre-tax products like HSA and FSA. They are responsible for coaching staff, monitoring performance KPIs, and collaborating cross-functionally to drive product enhancements and operational efficiency.
The specialist is responsible for processing traditional securities, including trade settlements, liquidations, and corporate actions. They also maintain security masters and reconcile positions with sub-custodians to ensure accurate account records.
The Senior Technical Business Analyst serves as the primary triage owner for production defects, performing advanced troubleshooting and root cause analysis. They coordinate with developers, QA, and business stakeholders to ensure defects are prioritized, documented, and resolved effectively.
The Senior Quality Engineer will lead a team of QA testers to implement automated testing frameworks and quality assurance strategies across SaaS and on-premises products. They are responsible for performance management, coaching, and ensuring the team meets corporate quality goals through continuous improvement and effective stakeholder communication.
The Cloud Operations Admin is responsible for the administration and support of enterprise infrastructure across private and public clouds. They will monitor system utilization, perform hardware and software changes, and provide infrastructure problem resolution for various applications.
The Sr. Appian Software Engineer will lead the technical direction and delivery of Appian-based solutions while mentoring a team of developers. They are responsible for designing complex applications, enforcing development standards, and managing integrations with enterprise systems.
The Senior Onboarding Specialist manages partner and employer onboarding processes, including bulk account migrations and implementation projects. They also serve as a trusted advisor to partners, ensuring platform value and advocating for customer needs to drive product improvements.
The Segment Marketing Manager develops and executes marketing strategies to drive product adoption and revenue growth within assigned market segments. They collaborate cross-functionally to manage campaigns, conduct market research, and provide sales enablement assets.
The Business Development Director is responsible for driving revenue growth by identifying and building strategic partnerships within the commercial real estate and 1031 exchange markets. They manage the full sales cycle, from prospecting and client education to closing and onboarding, while maintaining accurate pipeline reporting.
The Accounts Receivable Analyst is responsible for researching, analyzing, and resolving payment discrepancies and cash application exceptions across multiple platforms. They also identify trends and process improvement opportunities to enhance operational efficiency and payment accuracy.
The Sr. Implementation Manager oversees the installation of complex benefit plans for high-profile clients while coaching team members and developing internal policies. They act as the primary point of contact for implementation projects, ensuring performance guarantees are met and client expectations are exceeded.
The Lead Solution Architect defines architecture strategy and roadmaps while guiding cross-portfolio technology decisions to align with business objectives. They also establish architectural standards, mentor technical teams, and ensure solutions are scalable, secure, and resilient.
The AI Bot Optimization Specialist is responsible for monitoring, testing, and refining the virtual agent experience to improve resolution rates and customer satisfaction. They analyze performance data, conduct structured testing, and collaborate with content specialists to implement configuration fixes.
The Product Management Manager drives the product vision and delivery for the Retirement & Wealth business line by leading an agile squad focused on client experience. They are responsible for managing the product lifecycle, coaching team members, and aligning tactical initiatives with strategic architectural goals.
The Business Analyst will design and implement workflow solutions to automate operational processes while collaborating with cross-functional teams. They are responsible for translating business needs into clear requirements and maintaining process documentation throughout the product lifecycle.
