Define and implement enterprise standards for AI telemetry, observability, evaluation, drift detection, agent guardrails, incident response, and operational AI inventory across internally built and vendor-provided systems. Translate governance and compliance requirements into operational controls and audit evidence, manage AI cost and performance reporting, and coach teams to adopt the standards.
The Lead AI Software Engineer will build and operate the enterprise AI platform, including semantic routing, model hosting, and agentic orchestration. They will partner with cross-functional teams to ensure secure, compliant, and scalable AI integration across the business.
The Billing Analyst is responsible for reviewing client contracts and fee schedules to ensure accurate billing and revenue recognition. They act as a liaison between Sales, Implementation, and Accounting teams to maintain billing records and support month-end financial reporting.
Manage benefit plan implementations for new and existing clients, serving as the primary contact and coordinating project plans, deliverables, and issue resolution. Work with clients, consultants, sales and service teams, and internal stakeholders to meet expectations, manage exceptions and costs, and identify opportunities for additional products and services.
The manager will lead and coach a team of Mid-Market and Small Group sales representatives to drive new business revenue and ensure pipeline discipline. They are responsible for regional forecasting, deal strategy, and fostering professional development for their direct reports.
The manager is responsible for leading, coaching, and developing a team of Mid-Market and Small Group sales representatives to meet regional revenue targets. They will oversee pipeline discipline, deal strategy, and cross-functional partnerships while driving the adoption of sales tools and methodologies.
Translate product vision into engineering initiatives, design and deliver high-quality software, and guide technical direction and architecture as the organization scales. Lead design and code reviews, mentor engineers, improve development processes, and ensure solutions meet security, performance, reliability, and other non-functional requirements.
The Senior Director leads the enterprise sales segment by setting go-to-market strategies and managing a team of sales executives to achieve new-business revenue targets. They are responsible for cultivating executive-level relationships with large employers and managing complex, consultant-led RFP processes.
The Senior Director will build and lead an integrated marketing function to drive growth, brand leadership, and revenue across Retirement & Wealth businesses. This role involves transitioning from a shared-services model to a dedicated organization while aligning marketing strategies with business priorities and sales goals.
Develop and support application security practices, vulnerability assessments, penetration testing, code reviews, audit evidence collection, and third-party risk assessments. Respond to security findings and incidents, maintain security policies and metrics, coordinate with internal teams, and provide guidance to junior security engineers.
The Sr. Manager leads the day-to-day operations and performance of the Partner Support Services team to ensure service delivery excellence. They are responsible for managing budgets, optimizing support processes, and collaborating cross-functionally to drive efficient issue resolution.
The Collections Specialist performs funding collections outreach for plan sponsors with missed payments across various pre-tax benefit platforms. They are responsible for interpreting funding reconciliations, managing collections trackers, and negotiating payment plans to recover outstanding balances.
This role manages intraday workforce operations to optimize resources and ensure service level goals are met within a contact center environment. Responsibilities include real-time monitoring, schedule adjustments, performance reporting, and maintaining ACD skilling to support business objectives.
The Senior Product Manager will lead the product vision and delivery for the Retirement & Wealth business line, focusing on innovative digital solutions that drive revenue and customer satisfaction. They will collaborate with cross-functional teams to develop roadmaps, define product metrics, and mentor team members to ensure successful product adaptation.
The Senior Product Designer will lead design initiatives from discovery through delivery, creating intuitive experiences for Retirement & Wealth digital products. They will collaborate with cross-functional teams including Product, Engineering, and Content to ensure cohesive design-to-development handoffs.
Design, develop, and deploy scalable Salesforce solutions using Apex, LWC, and declarative tools while maintaining secure integrations with enterprise systems. Collaborate with cross-functional teams to translate business requirements into technical architecture and support platform modernization initiatives.
The Software Engineer II will diagnose and resolve technical issues, execute data corrections, and oversee money movement within critical health benefits infrastructure. They will also monitor system health, manage incident triage, and collaborate across teams to drive systemic improvements and maintain operational excellence.
You will own a focused set of named enterprise accounts, mapping stakeholders and identifying business problems to drive strategic partnerships. You are responsible for managing the full sales cycle, from discovery and solution design to procurement and contract closure.
The Quality Engineer II will lead quality assurance efforts, design test strategies, and implement automation for workflow-based business applications. They will collaborate with cross-functional teams to ensure software reliability through functional, regression, and performance testing.
The Senior Quality Engineer will lead a team of QA testers to implement robust testing frameworks and strategies for SaaS and on-premises products. They are responsible for driving automation, managing performance metrics, and collaborating across teams to ensure high-quality software delivery.
The Cloud Operations Admin is responsible for the administration and support of enterprise infrastructure across private and public clouds. They will monitor system utilization, perform hardware and software changes, and provide infrastructure problem resolution for various applications.
The Business Development Director is responsible for driving revenue growth by identifying and building strategic partnerships within the commercial real estate and 1031 exchange markets. They manage the full sales cycle, from prospecting and client education to closing and onboarding, while maintaining accurate pipeline reporting.
The Lead Solution Architect defines architecture strategy and roadmaps while guiding cross-portfolio technology decisions to align with business objectives. They also establish architectural standards, mentor technical teams, and ensure solutions are scalable, secure, and resilient.
The Business Analyst will design and implement workflow solutions to automate operational processes while collaborating with cross-functional teams. They are responsible for translating business needs into clear requirements and maintaining process documentation throughout the product lifecycle.
