The Client Manager will attract and oversee the onboarding of employer partners across Pan-Africa while maintaining strong relationships. They are responsible for project coordination, monitoring performance data, and ensuring client satisfaction through effective issue resolution.
Provide 1:1 mentoring and soft skills training to participants to ensure program success and well-being. Support graduates in their job search process through CV preparation, interview coaching, and connecting them with relevant job opportunities.
Support learner recruitment and selection processes, including conducting interviews and managing applicant documentation. Provide operational and logistical support for training activities and informational sessions for Generation Colombia programs.
Support the delivery and scaling of educational programs in Colombia by managing instructional teams and learner success. Oversee day-to-day operations, maintain the Learning Management System, and facilitate professional development for instructors.
The role focuses on coordinating operational documentation, reporting, and administrative processes for global employer partnership projects. Key duties include maintaining accurate records, supporting contracting and invoicing workflows, and assisting with B2B marketing delivery.
Design and implement an integrated ecosystem of AI-powered business development tools to enhance global employer engagement. Automate repetitive workflows and optimize CRM data flows to increase productivity and conversion rates.
The role focuses on engaging the global alumni network through consistent communication and the coordination of community activities. It also involves maintaining accurate alumni data in the CRM to support talent and business development workflows.
Support the Partnerships team by analyzing donor engagement KPIs and creating data dashboards. Coordinate the rollout of global volunteering surveys and identify new engagement opportunities for partners.
Lead employer engagement across Africa by securing multi-country partnerships with multinational employers, particularly in the BPO and tech sectors. Drive employer demand and placement opportunities in new markets like Nigeria, Ethiopia, and South Africa.
The role focuses on transitioning manual workflows to scalable digital solutions and improving AI literacy within the Generation India team. It serves as a bridge between local operations and global functions to ensure sustainable digital adoption and alignment with global standards.
Coordinate and scale Generation's delivery across West and East Africa, specifically in Nigeria, Kenya, and Ethiopia. The role involves managing multi-country programme design, overseeing local partnerships, and resolving cross-border operational challenges.
Lead market exploration and expansion into new African geographies and sectors while designing commercial revenue models to reduce donor dependency. Coordinate with regional teams to pilot and scale validated growth approaches and sector skilling ecosystems.
Lead the delivery of compliant HR support for the Colombia legal entity, managing the full employee lifecycle and payroll provider relationships. Collaborate with global and regional leadership to adapt HR policies to the local context while ensuring statutory compliance.
Lead the identification, design, and launch of new training and employment programs across high-growth sectors in Latin America. This involves conducting labor market research, validating demand with employers, and developing evidence-based business cases for program approval.
The role serves as the operational backbone for strategic projects, translating leadership vision into actionable plans and timelines. Responsibilities include managing stakeholders, creating communication assets, and coordinating vendor relationships.
The Design Manager plans activity mapping and develops high-level curriculum materials, including performance goals and session plans. They are also responsible for managing external contractors and collaborating with stakeholders to ensure program adoption and implementation.
The secondee will manage a portfolio of global donors, focusing on impact reporting, donor engagement, and securing funding renewals. They will collaborate with internal functional and country teams to ensure project success, adherence to budgets, and effective communication of project outcomes.
The Associate will identify and qualify opportunities to expand Generation’s reach by building a robust pipeline of high-quality employer leads in Colombia and LATAM. This role also supports new program identification through demand-side diagnostic analyses and developing materials for internal approval.
