Facilitate online IT Support Specialist training by engaging learners, monitoring progress, and managing attendance through digital tools. Provide supplementary support by coaching assistant instructors, analyzing learner data, and participating in cohort launch activities.
The role leads the testing, implementation, and scaling of AI-enabled learning tools across LATAM and Europe. It involves managing vendor partnerships, supporting the adoption of learning technologies like Canvas, and using evidence-based insights to drive strategy.
The AI Pilots Delivery Manager will oversee the operational execution and coordination of AI learning tool pilots across LATAM and Europe. This role ensures timely data collection, manages pilot timelines, and provides hands-on support to country teams for successful tool integration.
The role drives the development and implementation of AI-enabled learning solutions while acting as a bridge between curriculum, product, and digital teams. It involves managing a portfolio of learning tools, overseeing technical integrations, and leading experimentation cycles to improve learner outcomes.
The specialist will develop prototypes, build integrations, and implement automations to enhance AI-enabled learning tools. They will also dedicate half their capacity to supporting the Product Team in accelerating curriculum development through technology-enabled workflows.
The Super Agent will provide one-on-one and group mentoring to digital marketing graduates to help them build sustainable freelance careers. They will also support learners with business development, pricing strategies, profile optimization, and quality assurance for client projects.
The BD Associate is responsible for strengthening Generation Ghana's employer ecosystem and strategic partnerships to drive graduate employment outcomes. This role involves managing stakeholder relationships, conducting market intelligence, and executing employer engagement campaigns to increase program visibility.
The associate will conduct labor market research and analyze employment trends to identify and design new training programs in Latin America. They will also engage with employers to gather insights and support the development of evidence-based business cases for program expansion.
The Director oversees the global instructional strategy, program implementation, and support model for Generation’s 17 country affiliates. They are responsible for managing a remote team, driving instructional quality, and serving as a strategic partner to regional leadership.
The Program Coordinator will manage training logistics, operational activities, and learner support processes across Generation Colombia programs. This role involves tracking learner progress, coordinating with training partners, and ensuring the effective delivery of program resources and mentorship.
Provide 1:1 mentoring and soft skills training to participants to ensure program success and well-being. Support graduates in their job search process through CV preparation, interview coaching, and connecting them with relevant job opportunities.
Support the Partnerships team by analyzing donor engagement KPIs and creating data dashboards. Coordinate the rollout of global volunteering surveys and identify new engagement opportunities for partners.
Lead employer engagement across Africa by securing multi-country partnerships with multinational employers, particularly in the BPO and tech sectors. Drive employer demand and placement opportunities in new markets like Nigeria, Ethiopia, and South Africa.
Coordinate and scale Generation's delivery across West and East Africa, specifically in Nigeria, Kenya, and Ethiopia. The role involves managing multi-country programme design, overseeing local partnerships, and resolving cross-border operational challenges.
