Regional Business & Program Development Associate - LatAm (12-month Fixed Term/Remote)

About Generation:

At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries.

When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed.  Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings.  Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country.

About the role:

The Regional Business & Program Development Associate will support the identification, design, and launch of new training and employment programs in high-growth sectors across Latin America.

This role is responsible for conducting labor market research, analyzing trends, gathering employer and learner insights, and supporting the development of evidence-based program concepts. The individual will work closely with country teams and global functions to analyze market opportunities, synthesize findings, and provide recommendations that inform program design and expansion decisions. The role will contribute to business case development and support the successful transition of new program concepts from research to implementation.

This is a regional role, initially focused on Colombia, with potential to expand across Latin America.

What will you do:

1. Market Research & Program Opportunity Identification

• Conduct labor market research, including industry growth trends, hiring demand, and role-level analysis, to identify potential program opportunities.
• Analyze employment trends, salary benchmarks, AI resilience, implementation considerations, and career pathways to support opportunity assessment.
• Synthesize research findings into clear insights and recommendations for country and regional teams.
• Support the use of existing program demand diagnostic methodologies and labor market intelligence tools (e.g., AI Job Market Agent, TalentNeuron, LinkedIn Talent Insights) to inform opportunity identification and assessment.
• Prepare research summaries, market scans, and presentations to support program development discussions and decision-making. 

2. Employer Insights & Demand Validation

• Support employer outreach and engagement activities to gather insights on hiring demand, talent needs, and role requirements.
• Conduct employer interviews, surveys, and desk research to identify workforce trends and employer pain points.
• Synthesize employer feedback and translate findings into recommendations for program design and prioritization.
• Support the maintenance of employer engagement records in Generation systems (e.g., Salesforce), including meeting notes, employer feedback, and demand signals.

3. Activity Mapping & Program Design Input

• Support activity mapping and role analysis exercises in partnership with Curriculum & Instruction and other cross-functional teams.
• Contribute insights on role scope, skills, competencies, and learner outcomes to inform program design decisions.
• Synthesize activity findings and contribute to defining role scope, skills, and competencies required for successful employment.

4. Business Case Development & Stakeholder Support

• Conduct learner research to identify target learner profiles, motivations, barriers, and program interest through methods such as focus groups and interviews.
• Support the development of evidence-based business cases by gathering, analyzing, and synthesizing market, employer, learner, and operational data.
• Develop reports, presentations, and briefing materials that communicate key findings and recommendations to internal stakeholders.
• Collaborate with country and cross-functional teams to ensure business case assumptions and recommendations are grounded in evidence.
• Prepare compelling materials to senior internal stakeholders to support decision-making, collect feedback and secure program approval

About you:

Experience:

• 1-3 years of experience in research, consulting, strategy, business analysis, program development, or related fields
• Experience conducting market research, data analysis, and developing insights to support strategic decision-making
• Experience supporting business case development, program assessments, or growth initiatives
• Exposure to employer engagement, talent market analysis, workforce development, education, or social impact programs is a plus
• Experience working across multiple stakeholders and functions in a fast-paced environment preferred
• Experience in Latin America or knowledge of regional labor market dynamics is desirable

Skills:

• Strong analytical, research and structured problem-solving skills
• Ability to synthesize quantitative and qualitative data into clear insights and recommendations
• Strong written communication and presentation skills, with attention to detail
• Ability to develop reports, business case inputs, and decision-support materials
• Effective project coordination and organizational skills, with the ability to manage multiple priorities
• Proactive, curious, and comfortable working with ambiguity and incomplete information
• Ability to collaborate effectively with cross-functional and multicultural teams
• Proficiency in research and data analysis tools (e.g., Excel, PowerPoint, labor market intelligence platforms, survey tools)
• Fluent in English and Spanish (required); Portuguese desirable

Other:

• Availability and to collaborate across multiple countries and time zones

***Please apply with your English CV/resume, thank you***