The role involves designing, documenting, testing, and debugging software systems throughout the full development life cycle. It also requires serving as a technical expert to manage user requirements, provide project estimates, and mitigate risks.
Conduent
112 Remote Job Openings at Conduent
Act as the first point of contact for Montana Medicaid providers to resolve account issues and answer inquiries using standard scripts. Responsible for maintaining accurate customer profiles and ensuring data integrity and security policies are followed.
The specialist is responsible for analyzing applications and supporting documentation to determine eligibility for federal and state medical assistance. They will enter household information into the KEES system and communicate eligibility decisions to customers.
Design, develop, and maintain enterprise reporting solutions and SAP BusinessObjects universes to support business analytics. Administer the BI platform, managing security, user access, and system performance optimization.
Handle inbound calls to assist participants with inquiries regarding pension and retirement benefit plans, payments, and account information. Research and resolve participant concerns while meeting productivity and quality expectations.
Provide quality customer service within the KanCare Contact Center by answering eligibility questions and providing program information. Responsible for gathering thorough documentation and entering information accurately into various systems.
The associate is responsible for balancing and settling client benefits and funds entering and exiting the system. This includes performing bank statement reconciliations and daily settlements using Excel templates.
Serve as the primary contact for members regarding health and financial benefits, including pension plan inquiries and enrollment. Document requests, status changes, and grievances while navigating multiple systems to provide accurate information.
The Claims Processor is responsible for accurately entering and reviewing high-volume healthcare claims data. The role involves monitoring team communications and adjusting workflows to meet productivity goals in a fast-paced environment.
The Claims Processor is responsible for accurately entering and reviewing high-volume healthcare claims data. The role involves monitoring team communications via Microsoft Teams and adjusting workflow to meet productivity goals.
Act as the initial point of contact for members regarding health, financial, and pension benefits. Responsibilities include documenting enrollment requests, processing payouts, and navigating multiple systems to provide accurate information.
Serve as the initial point of contact for members regarding health and financial benefits via inbound and outbound calls. Accurately document enrollment requests, status changes, and grievances in a web-based system while adhering to program policies.
Manage a high volume of inbound calls to assist cardholders with payments, benefits, and account transactions. Provide accurate information and maintain compliance with regulations while using web-based applications.
The IT Operations Analyst II maintains a task-based queue for completed tickets and provides support for installations and troubleshooting local applications. They assist senior engineers in designing and implementing new solutions and participate in planning and daily meetings.
Bilingual Spanish Call Center Customer Service Representative
Conduent
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Full Time
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7 days ago
Conduent
Act as the primary point of contact for NJ Family Care beneficiaries to provide program information and handle inquiries. Responsibilities include documenting enrollment requests, processing applications via a web-based system, and maintaining proficiency in program guidelines.
Proactively identify and disrupt advanced threats across enterprise and cloud environments using hypothesis-driven hunting and detection engineering. Collaborate with global security teams to refine detection logic and integrate threat intelligence into actionable defensive strategies.
Lead and motivate a team of customer service representatives to achieve performance targets and maintain high service standards. Oversee quality assurance programs and utilize call center metrics to provide coaching and resolve escalated customer issues.
Conduct inside sales calls via phone, email, and chat to healthcare providers to promote neurology products. Manage assigned territories and ensure compliance with adverse event reporting and patient privacy regulations.
Principal Technical Architect – Hybrid, Composable & AI Platforms
Conduent
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Full Time
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12 days ago
Conduent
Define and evolve the multi-year architectural vision for hybrid and AI-enabled platforms to ensure resilience and cost efficiency. Lead the modernization of monolithic architectures into composable, cloud-native services while serving as a strategic partner to the Chief Technical Architect.
Senior Manager, Benefits Administration Services - Defined Benefits
Conduent
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Full Time
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12 days ago
Conduent
Lead the management and growth of the defined benefit retirement portfolio while ensuring operational excellence and client satisfaction. Drive process improvements, system enhancements, and ensure compliance with regulatory and contractual obligations.
Handle inbound calls, chats, and emails to resolve multi-product fraud-related client requests and process fraud claims. Conduct investigations and document all actions in the case management system while delivering a professional client experience.
Responsible for gathering documentation and accurately entering applicant information into the Kansas Economic and Enforcement System for the KanCare program. The role involves researching issues, verifying data from multiple sources, and providing customer service regarding eligibility processes.
Manage a high volume of incoming calls to assist customers with healthcare coverage, copays, and authorizations. Navigate multiple computer systems simultaneously to provide accurate information regarding medical services and pharmacy claims.
The role focuses on implementing and monitoring identity and access management controls, specifically handling user provisioning and deprovisioning. It involves maintaining RBAC models and supporting IAM platforms like Okta and Entra ID under senior guidance.
The role focuses on maintaining IT infrastructure and operational standards through incident resolution and ticket management. It involves diagnosing system issues and assisting senior engineers in implementing new technical solutions.
Oversee a team of CSRs and Fraud Analysts to ensure compliance with call metrics and operational policies. Manage escalated customer cases and conduct investigations into ACH, wire, and debit fraud to minimize legal exposure.
Accounting Services Associate IV (6mths Contract - Mandarin)
Conduent
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Full Time
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16 days ago
Conduent
Manage the end-to-end Order-to-Cash process for the China region, including invoicing and cash allocation. Prepare various closing reports and resolve complex customer billing inquiries to ensure sector satisfaction.
Oversee the Record to Report process for the Japan region, ensuring accuracy in bank transactions, general ledger entries, and financial reporting. Responsibilities include performing month-end closes, managing fixed assets, and collaborating with departments to resolve accounting issues.
Responsible for the full software development lifecycle of mission-critical Point-of-Sale and batch processing systems using Microfocus COBOL and Oracle. The role involves implementing pharmacy claims adjudication logic and providing production support for PBM workflows.
The role involves processing healthcare claims in a high-volume environment while maintaining strong accuracy. Responsibilities include monitoring team communications and meeting productivity goals through efficient data entry.
The consultant is responsible for the full software development life cycle, from designing and debugging applications to ensuring technical delivery and code quality. They also lead technical teams, manage release roadmaps, and collaborate on RFP solutioning and estimations.
Supervisor, Benefits Administration Services - Beneficiary Support Team
Conduent
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Full Time
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19 days ago
Conduent
Lead and coach frontline service teams handling benefits-related inquiries and escalations to ensure high-quality customer experience. Monitor operational metrics, manage call queues, and collaborate with leadership to resolve process defects and improve service levels.
Responsible for keying, scanning, and docu-typing medical claims for clients. Ensures accurate document classification and transmission of data from both electronic and hard copy forms.
Lead the strategic direction and operational oversight of enterprise observability and event management capabilities. Manage multiple monitoring teams and platforms to reduce MTTR and transition the organization toward outcome-driven observability.
Provide level 1 and 2 IT support to ensure process workflows meet SLA requirements for the print mail business line. Responsibilities include incident creation, troubleshooting technical issues, and acting as a liaison between business and technical teams.
Lead and guide a team to provide specialized customer support and resolve escalated transactions. Mentor junior team members and propose improvements to operational processes and methods.
Provide first and second level technical software support for clients, focusing on production-related issues and ticket resolution. Responsibilities include managing software release migrations, change requests, and conducting code reviews using Jira.
Manage the end-to-end delivery of IT projects focused on customer experience and contact center technology platforms. Coordinate between business stakeholders, IT teams, and external vendors to implement and optimize omnichannel solutions.
Manage incoming calls regarding healthcare benefits, Medicare enrollments, billing, and claims. Provide thorough solutions and accurate information using multiple client systems to ensure one-call resolution.
Respond to Medicaid member and provider inquiries using computerized systems and standard scripts. Research and resolve inquiries regarding eligibility, claim status, and provider enrollment while documenting all calls.
Provide exceptional customer service across multiple channels including calls, chats, and video conferences. Manage requirements and report client information in real-time following established campaign protocols.
The role involves monitoring account reconciliations, managing manual journal entries, and overseeing finished goods stock accounting. Responsibilities also include intercompany documentation, P/L regional allocation, and master data management.
The role involves converting client plan documents into communication specifications and creating participant communications for US benefits plans. It also requires collaborating with technical teams to review outputs and resolve defects in print, email, and web content.
The role involves converting client plan documents into communication specifications and creating participant communications for US benefits plans. It also requires collaborating with technical teams to review outputs and resolve defects in print, email, and web content.
App Dev & Support Engineer III/ Data Architect /Data Governance Lead
Conduent
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Full Time
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a month ago
Conduent
The role involves designing and maintaining enterprise data models for the Medicaid Data Warehouse while leading metadata management and governance processes. You will partner with cross-functional teams to ensure data quality, lineage, and compliance with regulatory reporting requirements.
Manage high-volume inbound calls while providing accurate information regarding cardholder accounts and transactions. Maintain confidentiality and compliance with regulations while assisting customers with payments and benefit inquiries.
The Provider Relations Manager leads a Medicaid provider enrollment and support team, overseeing daily operations, performance metrics, and staff development. They are responsible for managing field representation, ensuring quality objectives are met, and coordinating with Department of Health and Human Services personnel.
Act as the primary point of contact for NJ Family Care beneficiaries to provide information and support. Accurately document enrollment requests, status changes, and grievances while maintaining proficiency in program policies.
The claims processor is responsible for accurately entering and reviewing healthcare data in a high-volume environment. They must also monitor team communications and adjust their workflow to meet productivity goals.
The Claims Processor is responsible for accurately entering and reviewing data in a high-volume healthcare environment. They must also monitor team communications and adjust workflows to meet productivity goals.
The Claims Processor is responsible for accurately entering and reviewing data within internal systems in a high-volume environment. They must also monitor team communications and adjust their workflow to meet productivity goals.
The developer will design, maintain, and enhance enterprise applications using Microfocus COBOL, CICS, and Oracle. Responsibilities include analyzing legacy code, implementing new features, resolving defects, and providing on-call support to ensure system reliability.
The Business Operations Analyst II transforms transactional data into actionable insights to prevent, detect, and mitigate fraud risk. They design operational dashboards, analyze complex data trends, and partner with stakeholders to drive effective mitigation strategies.
The agent is responsible for managing inbound calls and processing requests while utilizing multiple systems to assist travelers. They will also handle email inquiries, de-escalate challenging calls, and collaborate with the team on various projects.
The Network Security Architect will design and implement robust network solutions using Palo Alto, F5, and Azure technologies. They are also responsible for maintaining architecture documentation and collaborating with cross-functional teams to meet project objectives.
The consultant will package and deploy enterprise applications using MECM and Intune while maintaining deployment scripts and automation workflows. They will also design operating system deployment solutions and perform root cause analysis to resolve technical issues.
The Business Analyst will work with client teams to gather, document, and elicit requirements for the payments program while supporting development and testing teams. They will serve as a product SME, analyzing business needs against technical constraints to drive functional vision and project success.
Training and Learning Administrator with English (Remote in Romania)
Conduent
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Full Time
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a month ago
Conduent
The Training and Learning Administrator is responsible for scheduling training sessions, coordinating new hire onboarding, and maintaining accurate training records. They also provide technical support for e-learning platforms and assist trainers during live sessions.
Training and Learning Administrator with English (Remote in Romania)
Conduent
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Full Time
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a month ago
Conduent
The role involves scheduling and organizing training sessions while coordinating the onboarding process for new employees. Additionally, the administrator will maintain training records, support trainers with technical issues, and manage training materials.
The agent is responsible for managing inbound calls and assisting travelers by utilizing multiple systems and tools. They will also handle emails, process requests, and support team projects while maintaining a high standard of customer service.
The Infrastructure Systems Engineer will manage, operate, and improve virtual machine infrastructure across VMware and Microsoft Azure environments. They will collaborate with DevOps and security teams to ensure reliable, scalable, and compliant IaaS services through automation and infrastructure-as-code practices.
Lead and execute functional and ETL testing for Pharmacy Benefit Management and rebate platforms. Act as a primary liaison between business users, clinical stakeholders, and development teams to ensure data integrity and system accuracy.
The role involves administering, configuring, and maintaining the Ping (ForgeRock) Identity Platform to ensure secure and scalable identity services. Responsibilities include managing access controls, directory services, and lifecycle management while collaborating with DevOps teams on CI/CD deployments.
The role involves supporting annual budgeting, forecasting, and long-range planning processes while assisting with financial performance reporting and variance analysis. Additionally, the analyst will prepare financial models, conduct market research, and support due diligence for corporate development initiatives.
The role involves planning, coordinating, and executing end-to-end software release cycles across multiple Agile and non-Agile teams. You will manage release schedules, dependencies, and governance while driving continuous improvement in deployment processes and tools.
The specialist is responsible for identifying, analyzing, and recovering overpaid medical claims from healthcare providers and insurance carriers. This involves managing high-volume communications, resolving claim discrepancies, and maintaining positive provider relationships.
The Oracle Database Administrator will manage day-to-day operational aspects of database infrastructure, including performance tuning, patching, and incident management. They will also collaborate with third parties and internal teams to ensure database integrity and support application delivery.
The Project Coordinator will manage assigned projects from inception to implementation, ensuring success defined by scope, budget, and timeline. They will develop project plans, monitor progress, and communicate with stakeholders to drive efficiency.
The Accounting Services Associate IV reviews and verifies the accuracy of journal entries and accounting classifications, assists with audits, and ensures adequate process documentation. They also contribute to quality efforts and guide the quality verifiers team.
The Information Security Engineer III will assist in internal audits and ensure compliance with security standards and regulations. They will perform risk assessments, security audits, and develop security reports and policies.
The coordinator will process refunds for both closed and open customer accounts and research customer financial history, notating accounts as needed. Key duties also involve generating end-of-day closeout reports and assisting with daily and monthly reconciliations of checks.
The role involves leading cross-functional, global teams to deliver complex IT projects and programs aligned with client expectations and business needs, often involving multiple technology disciplines or significant business process re-engineering. This involves planning, directing, controlling project delivery, monitoring performance, identifying risks, and developing mitigation plans while adhering to stringent reporting requirements.
The role involves analyzing user needs and creating comprehensive test models, including plans, data, and scripts, while adhering to agile methodology. Key duties include defining release test plans, coordinating testing activities, identifying and managing defects, and resolving complex issues using structured methodologies.
The candidate will be responsible for designing, coding, and documenting Java-based programs supporting mission-critical, high-performance Point-of-Sale applications and microservices for the Pharmacy Benefit Management platform. Responsibilities also include working in a full Agile/Lean environment, driving projects independently, and mentoring junior developers.
The Customer Care Associate will handle inbound calls for the New Jersey Department of Human Services Office of Child Support, addressing and researching customer inquiries regarding services provided. Agents are responsible for responding to telephone inquiries using approved guidelines, answering questions about payment history, resetting PINs, and documenting calls accurately.
This role involves providing specialized and empathetic customer information, assessing calls for immediate service or follow-up, and guiding the end-to-end resolution of customer issues efficiently. Responsibilities also include handling escalated transactions and gathering necessary information to update the database.
The Senior Manager is accountable for the successful end-to-end delivery of infrastructure initiatives supporting the Transportation line of business across hybrid environments. This involves leading delivery planning, execution, dependency management, and risk mitigation while balancing business demand against delivery capacity.
The engineer is responsible for resolving problems and incidents, coordinating with support levels, and documenting new processes for similar application support. They will also provide periodic 24x7 on-call support and deploy application upgrades in a Linux environment.
The role involves designing, implementing, and maintaining FHIR R4 servers and APIs supporting payer-relevant resources, while mapping and transforming payer system data into FHIR-compliant formats. Responsibilities also include building Java 17/Spring Boot microservices, developing event-driven APIs using Kafka, and ensuring HIPAA-compliant handling of PHI.
Medical Services Specialist with German and English languages
Conduent
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Part Time
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2 months ago
Conduent
The specialist manages all customer inquiries to successful resolution by providing product and disease state information within guidelines, while also responding to non-phone inquiries and complying with industry regulations. They will also communicate timely product information via outbound tele-service and maintain up-to-date knowledge of relevant information.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter, extracting data from various sources like Oracle, SQL Server, and SAP, and loading it into target data warehouse environments. Key duties also include optimizing ETL processes, conducting data validation, and providing essential production support for data-related issues.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter to integrate data from various source systems into the data warehouse. Key tasks include optimizing ETL processes, conducting data validation, providing production support, and maintaining necessary documentation.
The candidate will be responsible for designing, coding, and documenting Java-based programs supporting mission-critical, high-performance Point-of-Sale applications and microservices for the Pharmacy Benefit Management platform. Responsibilities include hands-on system design, development, driving projects independently, and mentoring junior developers through code reviews.
This role involves leading the design and development of customized solutions within the Microsoft Dynamics 365 environment, specifically focusing on the Customer Service and Sales Modules. Key duties include overseeing coding, unit testing, debugging applications, and managing development efforts to ensure timely and high-quality project delivery.
The specialist will secure data by masking sensitive information to support the company's technological roadmap, working closely with DBAs, Data Architects, Developers, and Analysts. Key tasks include analyzing data to identify sensitive information (PII/SPI, PHI) and performing data masking activities across various database platforms.
The engineer will design, develop, and implement automations and workflows to enhance security processes across various IT platforms and build necessary integrations between security tools. This role also involves supporting incident response tasks and contributing to continuous improvement using DevOps and agile principles.
The analyst will monitor applications and infrastructure, maintain a ticket queue based on criticality, and provide support for installations, local applications, and database issues. They will also assist Operations Engineers with new solution design and implementation while maintaining documentation.
The IT Testing Engineer II will execute performance testing across various applications, which involves gathering requirements, developing detailed test strategy plans, and creating and executing test scripts using tools like JMeter/VSTS. Responsibilities also include monitoring tests with AppDynamics, troubleshooting application issues, and preparing final executive summary reports for load tests.
The IT Operations Manager oversees daily operational activities for government payment platforms, ensuring tasks are completed accurately and on schedule while maintaining comprehensive operational documentation for consistency and compliance. This role involves leading major incident response efforts, participating in problem management reviews, and collaborating with various teams to support development initiatives and release readiness.
Technical Lead Engineer – Medicaid Enterprise Data Warehouse (MEDW)
Conduent
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Full Time
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3 months ago
Conduent
This role provides hands-on technical direction, architectural oversight, and implementation leadership for the design, development, and operation of the Medicaid Enterprise Data Warehouse (MEDW). Key duties include overseeing ETL/ELT development, designing data models, enforcing data standards, and ensuring compliance with Medicaid and CMS requirements.
The role involves the end-to-end implementation management of Datawarehouse and ETL processes, both on-premise and in the cloud. Responsibilities also include designing, developing, and deploying BI solutions to support the HCP business and collaborating on product roadmaps.
The Senior MS BI Developer is responsible for the design, development, and deployment of BI solutions to support the HCP business and ensure efficient client service. This involves managing the end-to-end implementation of Datawarehouse and ETL processes on premise or in the cloud.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter to integrate data from various source systems into the data warehouse. Key duties include optimizing ETL processes, conducting data validation, maintaining documentation, and providing production support for data-related issues.
The IT Security Architect defines and governs the security architecture for enterprise technology platforms across on-site, hybrid, and cloud environments, establishing technical standards and security guardrails for engineering teams. Key duties include designing security frameworks, defining identity and cloud security standards, and leading security architecture reviews and risk assessments.
The role involves monitoring account reconciliation, managing finished goods stock accounting, and handling accruals for AP&AR/R&D. Key duties also include managing GL bank payment flow, forecast reporting, intercompany documentation, and P/L regional allocation of depreciation and cost.
The role involves supporting the validation, performance, and quality of software systems by communicating and collaborating with cross-functional teams within Agile/Waterfall methodologies. Key tasks include translating specifications into documentation and validating data mapping between internal systems and various EDI formats.
The Analyst will coordinate end-to-end IT procurement processes, including purchases, re-assignments, renewals, and maintenance agreements, while ensuring adherence to global audit, compliance, risk, and control requirements. This role involves liaising with various internal and external stakeholders to manage requests efficiently and identify opportunities for process improvement.
The IT Testing Engineer will be responsible for analyzing user needs, creating comprehensive test models including plans and scripts, and leading/coordinating release testing activities within an Agile framework. Key duties also involve identifying, documenting, and managing defects through resolution and ensuring adherence to standardized testing methodologies.
The role involves providing telephone consultation and support to Vodafone customers (inbound calls, answering questions about contracts and products). Additionally, agents will be responsible for active sales through up-selling and cross-selling, along with documenting customer concerns in the system.
The associate will provide 24/7 phone coverage, handling inquiries and assessing calls to provide immediate service, transfer, or follow-up for client resolution. Responsibilities include identifying customer needs, performing routine call center activities, and using standard scripts to meet service level agreements.
The role involves designing, developing, and maintaining scalable web-based applications and microservices, requiring active participation in architecture and technical decision-making. Key duties include developing front-end applications with Angular, building backend services with Spring Boot, implementing containerization, and applying CI/CD practices.
Key responsibilities include monitoring account reconciliation, managing finished goods stock accounting, handling accruals (AP&AR/R&D), processing provisions, and managing GL bank payment flows. The role also involves preparing manual journal entries, intercompany documentation, and regional allocation of depreciation and cost.
The role involves monitoring account reconciliation, stock accounting, accruals, provisions, and managing GL bank payment flows. Responsibilities also include preparing manual journal entries, intercompany documentation, and cost allocation.
The role involves architecting and designing scalable, event-driven microservices-based payment solutions using Spring Boot, focusing on core payment flows like authorization, capture, and settlement. Key duties include owning the architecture, designing secure APIs, ensuring compliance (PCI-DSS, SOX, PSD2/SCA), and mentoring development teams through the full lifecycle.
This software engineering position involves designing, developing, and supporting the entire software development life cycle for child support systems. Responsibilities include planning development work, transforming requirements into maintainable enterprise solutions, and providing technical leadership to the team.
The Senior Java Developer is responsible for designing, developing, and supporting mission-critical applications for pharmacy benefit management and point-of-sale platforms. This role involves building scalable microservices, troubleshooting complex issues, and ensuring high-quality solutions while collaborating across distributed teams.
The Senior Java Developer is responsible for designing, developing, and supporting mission-critical applications for pharmacy benefit management and point-of-sale platforms. This role involves building scalable microservices, troubleshooting complex issues, and collaborating with distributed teams to deliver high-quality solutions.
The Senior EDI Developer will design, configure, support, and enhance COTS-based healthcare solutions, focusing on multi-state Medicaid implementations within an EDI environment. Key duties include designing, developing, testing, and debugging EDI systems, performing CAQH CORE validation, and maintaining configuration using Azure DevOps.
Key duties involve monitoring account reconciliation, managing finished goods stock accounting, handling accruals for AP/AR/R&D, and overseeing GL bank payment flows. The role also includes managing intercompany documentation, P/L regional allocation of depreciation, and ensuring SLA assurance.
Key duties involve monitoring account reconciliation, managing stock accounting for finished goods, handling accruals (AP/AR/R&D), and overseeing GL bank payment flows and intercompany documentation. The role also requires managing Chart of Accounts control, master data, SLA assurance, and handling operational escalations.
Design, develop, enhance, and maintain enterprise-class applications using the J2EE platform while participating in all phases of the Systems Development Life Cycle (SDLC). Key tasks include developing secure and scalable REST/SOAP web services, implementing security mechanisms like JWT and OAuth, and building reusable components.
The Senior Business Analyst will review and analyze business systems and user needs, interact with stakeholders to determine requirements, and participate in all phases of the SDLC. They will also lead the BA team in conducting requirements gathering and documentation.
