The role involves collecting data from internal and external customers to generate operational reports and dashboards for decision-making. Additionally, the analyst provides operational support by scheduling meetings and preparing materials for leadership.
Conduent
113 Remote Job Openings at Conduent
Support employees by answering incoming calls regarding healthcare, retirement, and other benefit options. Handle call volume while managing back-office tasks such as claims processing and administrative work.
Lead the end-to-end proposal lifecycle for complex RFPs and strategic sales opportunities to drive enterprise growth. Coordinate cross-functional teams to develop compliant, high-quality, and persuasive submissions that differentiate the company in competitive pursuits.
The role involves reviewing journal entries, verifying accounting classifications, and assisting with audits and reconciliation metrics. Additionally, the analyst ensures adherence to standardized process landscapes and guides the quality verifiers team.
Handle inbound inquiries regarding dental benefits, eligibility, and claims for Commercial and Medicare plans. Resolve member and provider concerns by investigating issues and documenting interactions within the billing system.
Drive business growth within the federal government sector by engaging stakeholders and securing new contracts. Lead the end-to-end sales pipeline, including prospecting, proposal submission, and contract negotiations.
Provide document review and data support for a child support payment processing center. Assist users with website navigation, account reactivation, and payment inquiries.
Leads the pursuit of organic revenue through the management of large, complex bids and RFPs for Fortune 500 clients. Coordinates with cross-functional teams to engineer tailored solutions, create financial models, and ensure all internal approvals are secured.
Conduct inside sales calls, emails, and chats to healthcare providers to promote neurology products. Manage assigned territories and ensure compliance with adverse event reporting and patient privacy regulations.
Perform quality assurance reviews on call center calls and eligibility cases to ensure compliance with the Quality Assurance Plan. Identify performance gaps and collaborate with leadership to develop corrective action plans and training needs.
Manage, optimize, and secure enterprise data systems across Oracle, SQL Server, and other platforms. Ensure high availability and performance through tuning, backup strategies, and collaboration with development teams.
Handle inbound calls for child support customers across multiple states to provide accurate information and one-call resolutions. Document requests, complaints, and grievances while maintaining up-to-date program knowledge.
Design, develop, and support the entire software development life cycle for child support systems. Collaborate with project teams to transform requirements into maintainable enterprise-level solutions and provide leadership to ensure timely delivery.
The specialist is responsible for driving pipeline growth through focused outreach campaigns and the strategic use of intent data to engage key accounts. They manage the full early-stage buyer journey, from responding to inbound inquiries to coordinating pre- and post-event follow-ups.
Handle inbound calls to assist participants with pension and retirement benefit inquiries, including payments and account information. Research and resolve participant concerns while meeting productivity and quality expectations.
Accountable for the end-to-end delivery of infrastructure initiatives supporting the Commercial line of business across hybrid environments. This role involves balancing demand versus capacity and partnering with architects to ensure scalable and secure infrastructure designs.
Manage inbound calls and emails to assist travelers using multiple systems and tools. Maintain service level agreement targets while collaborating with the team to improve service quality.
Assist Kentucky residents with health benefits such as SNAP, Medicaid, and TNAF via a high-volume call center. Responsibilities include handling application status, password resets, and guiding users through online government tools.
Handle telehealth-based phone calls and emails regarding insurance, billing, and prescription issues. Assist patients with scheduling virtual consultations and provide technical support for the telehealth platform.
The role focuses on supporting the Commercial Sales organization by maintaining CRM data integrity and analyzing pipeline trends. It involves preparing reports and dashboards for leadership to drive business development and operational excellence.
Assist Kentucky residents with health benefits such as SNAP, Medicaid, and TNAF via a high-volume call center. Responsibilities include handling application status, password resets, and guiding users through online government tools.
Handle inbound calls to assist customers with employee and retiree annuity benefits and retirement-related inquiries. Manage high call volumes while navigating multiple systems to provide accurate and timely resolutions.
Act as the first point of contact for Montana Medicaid providers to resolve account issues and answer inquiries. Responsibilities include using computerized systems and scripts to provide empathetic customer service and maintain accurate provider profiles.
Provide exceptional customer care across multiple channels including calls, chats, and social media. Manage requirements and report client information in real-time following established campaign protocols.
The associate handles routine call center activities, assessing customer needs and providing specialized information using standard scripts. They are responsible for updating databases, explaining company policies, and escalating complex issues to senior levels.
Handle inbound calls for the New Jersey Department of Human Services Office of Child Support to address and research customer inquiries. Responsibilities include documenting calls, resetting caller identification, and providing accurate information regarding payment and account histories.
The role involves designing, documenting, testing, and debugging software systems throughout the full development life cycle. It also requires serving as a technical expert to manage user requirements, provide project estimates, and mitigate risks.
The role involves designing, documenting, testing, and debugging software systems throughout the full development life cycle. It also requires managing user requirements, providing project estimates, and serving as a technical expert on development projects.
Represent Deutsche Bahn by providing telephone support to travelers regarding track changes, disruptions, and travel alternatives. Ensure high customer satisfaction and maintain accurate data records in relevant systems.
Nurse Medical Information Specialist Services Associate IV
Conduent
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Full Time
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14 days ago
Conduent
Manages a defined list of patients by providing assessment, education, and counseling regarding disease therapy and medication adherence. Acts as a technical lead by providing drug information to healthcare professionals and guiding junior team members.
Manages platform operations and maintenance for clients while collaborating with departments on new builds and troubleshooting. Advises management on status updates and guides the design and implementation of new technical solutions.
Provide compassionate support to beneficiaries navigating sensitive life transitions via inbound calls and guidance. Perform administrative back-office duties including processing claims and filing paperwork.
Provide L2/L3 production support and maintenance for Oracle Siebel CRM applications to ensure system stability and availability. Lead Siebel upgrade activities, patching, and configuration enhancements while managing deployments across various environments.
Provide technical help desk support for customer-escalated issues and bugs through research and investigation. Manage service requests and incidents in a 24x7 environment, coordinating with Level 2 and 3 support to restore service.
Support employees by answering incoming calls regarding healthcare, retirement, and other benefit options. Handle call volume while managing back-office tasks such as claims processing and administrative work.
Training Services Coordination and Logistics Associate III
Conduent
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Full Time
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15 days ago
Conduent
Provide learning administrative services including data entry into SuccessFactors and managing requests via ServiceNow. Maintain client standard operating procedures and escalate technical discrepancies to management for resolution.
Design and develop complex Microsoft Dynamics 365 CE applications and Power Platform solutions to meet business requirements. Lead technical teams in implementing integrations, AI capabilities, and scalable architecture while providing mentorship to junior developers.
Design and implement efficient network infrastructure solutions while collaborating with cross-functional teams to deliver project objectives. Maintain critical network documentation and participate in agile project planning and daily stand-ups.
The associate is responsible for answering calls and reviewing emails to help customers solve complex problems. They must follow supervisor instructions to deliver effective solutions in a customer service capacity.
The role involves designing, implementing, and supporting Relativity and RelOne eDiscovery hosting platforms to ensure a high-quality customer experience. You will troubleshoot complex distributed systems and collaborate with internal teams and external vendors to meet demanding SLAs.
Manage a high volume of inbound calls to assist cardholders with payment and benefit inquiries. Process transactions via web-based applications while maintaining strict confidentiality and compliance with regulations.
Handle inbound calls, chats, and emails to resolve multi-product fraud-related client requests and process fraud claims. Conduct investigations and document all actions in the case management system while delivering a professional client experience.
Training Services Coordination and Logistics Associate III
Conduent
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Full Time
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18 days ago
Conduent
Provide learning administrative services including data entry into SuccessFactors and managing requests via ServiceNow. Maintain client standard operating procedures and escalate technical discrepancies to management.
Responsible for designing, implementing, and supporting Relativity and RelOne eDiscovery hosting platforms. The role involves troubleshooting complex distributed systems and collaborating with internal teams and vendors to ensure high SLA compliance for enterprise customers.
Process Flexible Spending Account (FSA) and Health Savings Account (HSA) claims. Maintain a 'clean desk' by completing all assigned work daily while remaining on camera during shifts.
Responsible for the design, development, and deployment of scalable web-based applications to support HCP business operations. This includes optimizing operational efficiency, mentoring junior developers, and performing SQL Server performance tuning.
The associate is responsible for accurately inputting Medicaid claim data into processing systems while ensuring data integrity. They must review documents for completeness and flag incorrect information for follow-up.
The associate is responsible for conducting internal audit reviews and analyzing department performance to ensure compliance with standards. They will detect and report fraudulent activities while collaborating with team peers and management to identify areas for improvement.
Process Medicaid provider enrollment and revalidation applications while ensuring compliance with state and federal guidelines. Collaborate with providers and internal leadership to resolve discrepancies and maintain accurate application records.
Medical Services Specialist with English and Spanish Language
Conduent
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Full Time
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21 days ago
Conduent
Serve as the primary resource for customers regarding medical products and disease state information via phone and email. Manage customer inquiries to resolution while complying with industry regulations for adverse events and product quality.
Perform record-to-report functions, including journal entries, bank reconciliations, and month-end closing activities to produce accurate financial statements. Coordinate with clients and guide junior staff while maintaining accounting controls and documentation.
Lead the CSIRT as a Level III analyst responsible for managing complex security breaches and providing technical guidance to Level I and II responders. Partner with security engineers to refine monitoring use cases and implement proactive mitigation strategies to enhance the enterprise security posture.
Responsible for gathering documentation and accurately entering applicant information into the Kansas Economic and Enforcement System (KEES) for the KanCare program. The role involves researching issues, verifying data from multiple sources, and providing customer service regarding eligibility processes.
The role involves preparing financial analyses for projects and creating accurate forecasts based on business drivers. It also includes supporting month-end close processes and providing P&L explanations and ad-hoc reporting.
Coordinate and track priority technology projects to ensure delivery on time, within scope, and within budget. Maintain core project artifacts and produce reports and dashboards to communicate status and risks to stakeholders.
Lead the delivery of multiple concurrent enterprise technology projects across domains such as Infrastructure, Cybersecurity, and Enterprise Applications. Ensure successful execution from initiation to closure by applying PMO best practices and managing stakeholder expectations.
Design and implement scalable security automations and workflows to enhance the organization's cybersecurity posture. Collaborate with cross-functional teams to optimize integrations between security tools and streamline incident response.
Provide customer service by solving complex benefits-related problems and delivering solutions to clients. Manage multiple workflows and high volumes of time-sensitive requests while maintaining professionalism and accuracy.
Provide telephone support to Dutch customers regarding products and services for VodafoneZiggo. Act as a commercial point of contact to offer new products, better packages, and prevent customer cancellations.
Lead and mentor a telesales team while handling escalated customer transactions and ensuring efficient end-to-end resolution of issues. The role involves allocating work, proposing process improvements, and maintaining high standards of customer empathy and service.
Serve as the initial point of contact for members regarding health, retirement, and financial benefits, specifically supporting pension and 401k inquiries. Responsibilities include documenting enrollment requests, managing status changes, and navigating multiple systems to provide accurate policy information.
100% Home Office Nederlandstalige Klantadviseur - Inbound vanuit heel Spanje
Conduent
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Full Time
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a month ago
Conduent
Execute inbound and outbound sales marketing activities while identifying customer requirements to match them with appropriate products or services. Provide legal and product information to customers and maintain accurate database records.
Lead the strategy, planning, and execution of a portfolio of B2B client, prospect, and industry events to drive pipeline growth and brand visibility. Collaborate with cross-functional teams to deliver high-impact in-person and virtual experiences while measuring ROI through key performance indicators.
Director, Content & Editorial Strategy, B2B Commercial Marketing
Conduent
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Full Time
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a month ago
Conduent
Define and lead the B2B content vision and editorial strategy across the Commercial portfolio to drive demand generation and brand differentiation. Oversee the development of thought leadership, social media narratives, and content governance while mentoring a team of content professionals.
The Director will design and operationalize an integrated commercial intelligence framework connecting win/loss analysis, client feedback, and pricing insights. They will provide data-driven recommendations to senior leadership to optimize competitive positioning and revenue performance.
This role acts as a senior technical leader bridging strategic partnerships and enterprise solution architecture to deliver complex, multi-service solutions. It involves designing scalable architectures for clients and collaborating with sales teams to drive revenue growth and joint go-to-market execution.
Lead the design of innovative and compliant healthcare solutions for federal and state opportunities throughout the capture and proposal lifecycle. Translate complex mission requirements into scalable architectures while collaborating with cross-functional teams to develop implementation strategies.
Lead the development of sourcing strategies and manage complex supplier relationships for direct purchasing commodities. Drive cost optimization initiatives and ensure procurement compliance while mentoring other buyers to improve operational excellence.
Manage a high volume of incoming calls to assist customers with healthcare coverage, copays, and coinsurance. Navigate multiple computer systems simultaneously to verify authorizations, referrals, and provider networks.
Lead and develop a team of 20+ associates to ensure operational excellence and high-quality service delivery. Partner with internal leadership and the Commonwealth of Kentucky to resolve challenges and improve business processes.
Handle inbound calls to assist customers with employee and retiree annuity benefits and retirement-related inquiries. Manage high call volumes while navigating multiple systems to provide accurate and timely resolutions.
Develop and support enterprise-level full stack applications, contributing to both front-end and back-end components. Collaborate with cross-functional teams to deliver scalable solutions using a variety of Java frameworks and deployment tools.
Bilingual Spanish Call Center Customer Service Representative
Conduent
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Full Time
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a month ago
Conduent
Act as the primary point of contact for NJ Family Care beneficiaries to resolve inquiries and provide accurate program information. Document enrollment requests, status changes, and grievances within a web-based computer system.
The specialist is responsible for analyzing applications and supporting documentation to determine eligibility for federal and state medical assistance. They will enter household information into the KEES system and communicate eligibility decisions to customers.
Design, develop, and maintain enterprise reporting solutions and SAP BusinessObjects universes to support business analytics. Administer the BI platform, managing security, user access, and system performance optimization.
Serve as the primary contact for members regarding health and financial benefits, including pension plan inquiries and enrollment. Document requests, status changes, and grievances while navigating multiple systems to provide accurate information.
The Claims Processor is responsible for accurately entering and reviewing high-volume healthcare claims data. The role involves monitoring team communications via Microsoft Teams and adjusting workflow to meet productivity goals.
The Claims Processor is responsible for accurately entering and reviewing high-volume healthcare claims data. The role involves monitoring team communications and adjusting workflows to meet productivity goals in a fast-paced environment.
Proactively identify and disrupt advanced threats across enterprise and cloud environments using hypothesis-driven hunting and detection engineering. Collaborate with global security teams to refine detection logic and integrate threat intelligence into actionable defensive strategies.
Principal Technical Architect – Hybrid, Composable & AI Platforms
Conduent
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Full Time
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2 months ago
Conduent
Define and evolve the multi-year architectural vision for hybrid and AI-enabled platforms to ensure resilience and cost efficiency. Lead the modernization of monolithic architectures into composable, cloud-native services while serving as a strategic partner to the Chief Technical Architect.
The role focuses on maintaining IT infrastructure and operational standards through incident resolution and ticket management. It involves diagnosing system issues and assisting senior engineers in implementing new technical solutions.
Accounting Services Associate IV (6mths Contract - Mandarin)
Conduent
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Full Time
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2 months ago
Conduent
Manage the end-to-end Order-to-Cash process for the China region, including invoicing and cash allocation. Prepare various closing reports and resolve complex customer billing inquiries to ensure sector satisfaction.
Responsible for the full software development lifecycle of mission-critical Point-of-Sale and batch processing systems using Microfocus COBOL and Oracle. The role involves implementing pharmacy claims adjudication logic and providing production support for PBM workflows.
The role involves processing healthcare claims in a high-volume environment while maintaining strong accuracy. Responsibilities include monitoring team communications and meeting productivity goals through efficient data entry.
The consultant is responsible for the full software development life cycle, from designing and debugging applications to ensuring technical delivery and code quality. They also lead technical teams, manage release roadmaps, and collaborate on RFP solutioning and estimations.
Provide first and second level technical software support for clients, focusing on production-related issues and ticket resolution. Responsibilities include managing software release migrations, change requests, and conducting code reviews using Jira.
Manage incoming calls regarding healthcare benefits, Medicare enrollments, billing, and claims. Provide thorough solutions and accurate information using multiple client systems to ensure one-call resolution.
App Dev & Support Engineer III/ Data Architect /Data Governance Lead
Conduent
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Full Time
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2 months ago
Conduent
The role involves designing and maintaining enterprise data models for the Medicaid Data Warehouse while leading metadata management and governance processes. You will partner with cross-functional teams to ensure data quality, lineage, and compliance with regulatory reporting requirements.
Manage high-volume inbound calls while providing accurate information regarding cardholder accounts and transactions. Maintain confidentiality and compliance with regulations while assisting customers with payments and benefit inquiries.
The Claims Processor is responsible for accurately entering and reviewing data within internal systems in a high-volume environment. They must also monitor team communications and adjust their workflow to meet productivity goals.
The Claims Processor is responsible for accurately entering and reviewing data in a high-volume healthcare environment. They must also monitor team communications and adjust workflows to meet productivity goals.
The developer will design, maintain, and enhance enterprise applications using Microfocus COBOL, CICS, and Oracle. Responsibilities include analyzing legacy code, implementing new features, resolving defects, and providing on-call support to ensure system reliability.
The agent is responsible for managing inbound calls and processing requests while utilizing multiple systems to assist travelers. They will also handle email inquiries, de-escalate challenging calls, and collaborate with the team on various projects.
The Network Security Architect will design and implement robust network solutions using Palo Alto, F5, and Azure technologies. They are also responsible for maintaining architecture documentation and collaborating with cross-functional teams to meet project objectives.
Lead and execute functional and ETL testing for Pharmacy Benefit Management and rebate platforms. Act as a primary liaison between business users, clinical stakeholders, and development teams to ensure data integrity and system accuracy.
The role involves administering, configuring, and maintaining the Ping (ForgeRock) Identity Platform to ensure secure and scalable identity services. Responsibilities include managing access controls, directory services, and lifecycle management while collaborating with DevOps teams on CI/CD deployments.
The Project Coordinator will manage assigned projects from inception to implementation, ensuring success defined by scope, budget, and timeline. They will develop project plans, monitor progress, and communicate with stakeholders to drive efficiency.
The Information Security Engineer III will assist in internal audits and ensure compliance with security standards and regulations. They will perform risk assessments, security audits, and develop security reports and policies.
The role involves leading cross-functional, global teams to deliver complex IT projects and programs aligned with client expectations and business needs, often involving multiple technology disciplines or significant business process re-engineering. This involves planning, directing, controlling project delivery, monitoring performance, identifying risks, and developing mitigation plans while adhering to stringent reporting requirements.
The Senior Manager is accountable for the successful end-to-end delivery of infrastructure initiatives supporting the Transportation line of business across hybrid environments. This involves leading delivery planning, execution, dependency management, and risk mitigation while balancing business demand against delivery capacity.
The role involves designing, implementing, and maintaining FHIR R4 servers and APIs supporting payer-relevant resources, while mapping and transforming payer system data into FHIR-compliant formats. Responsibilities also include building Java 17/Spring Boot microservices, developing event-driven APIs using Kafka, and ensuring HIPAA-compliant handling of PHI.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter, extracting data from various sources like Oracle, SQL Server, and SAP, and loading it into target data warehouse environments. Key duties also include optimizing ETL processes, conducting data validation, and providing essential production support for data-related issues.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter to integrate data from various source systems into the data warehouse. Key tasks include optimizing ETL processes, conducting data validation, providing production support, and maintaining necessary documentation.
This role involves leading the design and development of customized solutions within the Microsoft Dynamics 365 environment, specifically focusing on the Customer Service and Sales Modules. Key duties include overseeing coding, unit testing, debugging applications, and managing development efforts to ensure timely and high-quality project delivery.
The engineer will design, develop, and implement automations and workflows to enhance security processes across various IT platforms and build necessary integrations between security tools. This role also involves supporting incident response tasks and contributing to continuous improvement using DevOps and agile principles.
The IT Security Architect defines and governs the security architecture for enterprise technology platforms across on-site, hybrid, and cloud environments, establishing technical standards and security guardrails for engineering teams. Key duties include designing security frameworks, defining identity and cloud security standards, and leading security architecture reviews and risk assessments.
The role involves supporting the validation, performance, and quality of software systems by communicating and collaborating with cross-functional teams within Agile/Waterfall methodologies. Key tasks include translating specifications into documentation and validating data mapping between internal systems and various EDI formats.
The associate will provide 24/7 phone coverage, handling inquiries and assessing calls to provide immediate service, transfer, or follow-up for client resolution. Responsibilities include identifying customer needs, performing routine call center activities, and using standard scripts to meet service level agreements.
The role involves designing, developing, and maintaining scalable web-based applications and microservices, requiring active participation in architecture and technical decision-making. Key duties include developing front-end applications with Angular, building backend services with Spring Boot, implementing containerization, and applying CI/CD practices.
The role involves architecting and designing scalable, event-driven microservices-based payment solutions using Spring Boot, focusing on core payment flows like authorization, capture, and settlement. Key duties include owning the architecture, designing secure APIs, ensuring compliance (PCI-DSS, SOX, PSD2/SCA), and mentoring development teams through the full lifecycle.
The Senior Java Developer is responsible for designing, developing, and supporting mission-critical applications for pharmacy benefit management and point-of-sale platforms. This role involves building scalable microservices, troubleshooting complex issues, and ensuring high-quality solutions while collaborating across distributed teams.
The Senior Java Developer is responsible for designing, developing, and supporting mission-critical applications for pharmacy benefit management and point-of-sale platforms. This role involves building scalable microservices, troubleshooting complex issues, and collaborating with distributed teams to deliver high-quality solutions.
The Senior EDI Developer will design, configure, support, and enhance COTS-based healthcare solutions, focusing on multi-state Medicaid implementations within an EDI environment. Key duties include designing, developing, testing, and debugging EDI systems, performing CAQH CORE validation, and maintaining configuration using Azure DevOps.