The associate is responsible for accurately inputting Medicaid claim data into processing systems while ensuring data integrity. They must review documents for completeness and flag incorrect information for follow-up.
Conduent
112 Remote Job Openings at Conduent
The VP, BU CIO is responsible for driving enterprise technology strategy, large-scale delivery, and operational performance. The role involves partnering with executive leadership to enable business growth and secure, scalable technology capabilities.
The associate is responsible for conducting internal audit reviews and analyzing department performance to ensure compliance with standards. They will detect and report fraudulent activities while collaborating with team peers and management to identify areas for improvement.
The Quality Assurance Associate performs quality reviews on operations, including call monitoring and eligibility determination, to ensure contractual performance requirements are met. They identify compliance gaps, develop corrective action plans, and provide feedback to leadership to improve overall service quality.
Process Medicaid provider enrollment and revalidation applications while ensuring compliance with state and federal guidelines. Collaborate with providers and internal leadership to resolve discrepancies and maintain accurate application records.
Lead and transform the global shared services organization, focusing on procurement and regional leadership across the Philippines, India, EMEA, and Latin America. Drive operational excellence, scalability, and margin improvement through a modern Global Business Services (GBS) model.
Medical Services Specialist with English and Spanish Language
Conduent
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Full Time
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16 hours ago
Conduent
Serve as the primary resource for customers regarding medical products and disease state information via phone and email. Manage customer inquiries to resolution while complying with industry regulations for adverse events and product quality.
Perform record-to-report functions, including journal entries, bank reconciliations, and month-end closing activities to produce accurate financial statements. Coordinate with clients and guide junior staff while maintaining accounting controls and documentation.
Lead the CSIRT as a Level III analyst responsible for managing complex security breaches and providing technical guidance to Level I and II responders. Partner with security engineers to refine monitoring use cases and implement proactive mitigation strategies to enhance the enterprise security posture.
Manage inbound calls to assist beneficiaries with benefit kits and form completion. Responsibilities include handling death kits, managing inboxes, and collaborating with the team to resolve complex problems.
Provide end-to-end administration and support for mission-critical Oracle databases across production and non-production environments. Ensure high availability, security, and performance through patching, upgrades, and the management of RAC and Data Guard.
Training Services Coordination and Logistics Associate III
Conduent
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Full Time
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a day ago
Conduent
The associate maintains learner and training material data within the client's Learning Management System. Key tasks include resolving client issues, pulling reports, and performing analytical work to support Learning & Development staff.
Responsible for gathering documentation and accurately entering applicant information into the Kansas Economic and Enforcement System (KEES) for the KanCare program. The role involves researching issues, verifying data from multiple sources, and providing customer service regarding eligibility processes.
The role involves preparing financial analyses for projects and creating accurate forecasts based on business drivers. It also includes supporting month-end close processes and providing P&L explanations and ad-hoc reporting.
Lead the delivery of multiple concurrent enterprise technology projects across domains such as Infrastructure, Cybersecurity, and Enterprise Applications. Ensure successful execution from initiation to closure by applying PMO best practices and managing stakeholder expectations.
Coordinate and track priority technology projects to ensure delivery on time, within scope, and within budget. Maintain core project artifacts and produce reports and dashboards to communicate status and risks to stakeholders.
Design and implement scalable security automations and workflows to enhance the organization's cybersecurity posture. Collaborate with cross-functional teams to optimize integrations between security tools and streamline incident response.
Training Services Coordination and Logistics Associate IV
Conduent
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Full Time
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5 days ago
Conduent
Directs and coaches the training coordination team while managing complex classroom and virtual instructor-led training logistics. Serves as the primary point of contact for client escalations and ensures the quality of training delivery through rigorous checklist maintenance.
Training and Learning Administrator with English (Remote in Romania)
Conduent
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Full Time
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5 days ago
Conduent
The role focuses on scheduling, organizing, and facilitating training programs and onboarding for new and existing employees. It involves creating training materials, monitoring sessions, and maintaining accurate records of attendance and certifications.
Handle incoming healthcare calls to assist members with Medicare plan enrollment, disenrollment, and claims processing. Navigate 30-40 different systems to provide accurate information and resolve customer inquiries.
Provide customer service by solving complex benefits-related problems and delivering solutions to clients. Manage multiple workflows and high volumes of time-sensitive requests while maintaining professionalism and accuracy.
The associate handles routine call center activities, assessing customer needs and providing specialized information using standard scripts. They are responsible for updating databases, explaining company policies, and escalating complex issues to senior levels.
Provide telephone support to Dutch customers regarding products and services for VodafoneZiggo. Act as a commercial point of contact to offer new products, better packages, and prevent customer cancellations.
Lead and mentor a telesales team while handling escalated customer transactions and ensuring efficient end-to-end resolution of issues. The role involves allocating work, proposing process improvements, and maintaining high standards of customer empathy and service.
Serve as the initial point of contact for members regarding health, retirement, and financial benefits, specifically supporting pension and 401k inquiries. Responsibilities include documenting enrollment requests, managing status changes, and navigating multiple systems to provide accurate policy information.
Provide one-to-one inbound and outbound telephone support to applicants. Ensure accurate documentation of all interactions and deliver solutions to complex problems.
100% Home Office Nederlandstalige Klantadviseur - Inbound vanuit heel Spanje
Conduent
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Full Time
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8 days ago
Conduent
Execute inbound and outbound sales marketing activities while identifying customer requirements to match them with appropriate products or services. Provide legal and product information to customers and maintain accurate database records.
Training Services Coordination and Logistics Associate III
Conduent
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Full Time
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9 days ago
Conduent
Coordinates training logistics, including classroom scheduling, facility booking, and material distribution. Manages client communications, LMS data entry, and the generation of learning reports.
Lead the strategy, planning, and execution of a portfolio of B2B client, prospect, and industry events to drive pipeline growth and brand visibility. Collaborate with cross-functional teams to deliver high-impact in-person and virtual experiences while measuring ROI through key performance indicators.
Director, Content & Editorial Strategy, B2B Commercial Marketing
Conduent
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Full Time
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11 days ago
Conduent
Define and lead the B2B content vision and editorial strategy across the Commercial portfolio to drive demand generation and brand differentiation. Oversee the development of thought leadership, social media narratives, and content governance while mentoring a team of content professionals.
The Director will design and operationalize an integrated commercial intelligence framework connecting win/loss analysis, client feedback, and pricing insights. They will provide data-driven recommendations to senior leadership to optimize competitive positioning and revenue performance.
Lead the end-to-end strategy, orchestration, and closure of large, complex business transformation deals. Transform fragmented organizational knowledge into compelling executive-level narratives to influence client buying decisions.
This role acts as a senior technical leader bridging strategic partnerships and enterprise solution architecture to deliver complex, multi-service solutions. It involves designing scalable architectures for clients and collaborating with sales teams to drive revenue growth and joint go-to-market execution.
Lead the design of innovative and compliant healthcare solutions for federal and state opportunities throughout the capture and proposal lifecycle. Translate complex mission requirements into scalable architectures while collaborating with cross-functional teams to develop implementation strategies.
Remote Representment Operations-Transaction Processing Associate-III
Conduent
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Full Time
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13 days ago
Conduent
Research and analyze consumer information to resolve merchant representments and chargeback disputes. Ensure all transactions are processed accurately within procedural guidelines while meeting productivity and quality standards.
Remote Representment Operations-Transaction Processing Associate-III
Conduent
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Full Time
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13 days ago
Conduent
Research and analyze representments submitted by merchants to resolve customer chargeback disputes. Ensure all transactions are processed accurately within procedural guidelines while meeting productivity and quality standards.
Support transformation initiatives across CXM, AI, and Go-To-Market functions through research and solution development. Create executive-level presentations, documentation, and playbooks while collaborating with cross-functional teams to improve business processes.
Lead the development of sourcing strategies and manage complex supplier relationships for direct purchasing commodities. Drive cost optimization initiatives and ensure procurement compliance while mentoring other buyers to improve operational excellence.
The role serves as the operational backbone for PCI compliance, managing evidence collection and control monitoring for assigned business units. It involves maintaining audit-ready repositories and coordinating the annual recertification process to ensure continuous compliance.
Manage a high volume of incoming calls to assist customers with healthcare coverage, copays, and coinsurance. Navigate multiple computer systems simultaneously to verify authorizations, referrals, and provider networks.
Lead and develop a team of 20+ associates to ensure operational excellence and high-quality service delivery. Partner with internal leadership and the Commonwealth of Kentucky to resolve challenges and improve business processes.
Handle inbound calls to assist customers with employee and retiree annuity benefits and retirement-related inquiries. Manage high call volumes while navigating multiple systems to provide accurate and timely resolutions.
Develop and support enterprise-level full stack applications, contributing to both front-end and back-end components. Collaborate with cross-functional teams to deliver scalable solutions using a variety of Java frameworks and deployment tools.
Act as the primary point of contact for NJ Family Care beneficiaries to resolve inquiries and provide program information. Accurately document enrollment requests and enter application data into web-based systems.
Bilingual Spanish Call Center Customer Service Representative
Conduent
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Full Time
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18 days ago
Conduent
Act as the primary point of contact for NJ Family Care beneficiaries to resolve inquiries and provide accurate program information. Document enrollment requests, status changes, and grievances within a web-based computer system.
The specialist is responsible for analyzing applications and supporting documentation to determine eligibility for federal and state medical assistance. They will enter household information into the KEES system and communicate eligibility decisions to customers.
Design, develop, and maintain enterprise reporting solutions and SAP BusinessObjects universes to support business analytics. Administer the BI platform, managing security, user access, and system performance optimization.
Handle inbound calls to assist participants with inquiries regarding pension and retirement benefit plans, payments, and account information. Research and resolve participant concerns while meeting productivity and quality expectations.
Provide quality customer service within the KanCare Contact Center by answering eligibility questions and providing program information. Responsible for gathering thorough documentation and entering information accurately into various systems.
Serve as the primary contact for members regarding health and financial benefits, including pension plan inquiries and enrollment. Document requests, status changes, and grievances while navigating multiple systems to provide accurate information.
The Claims Processor is responsible for accurately entering and reviewing high-volume healthcare claims data. The role involves monitoring team communications and adjusting workflows to meet productivity goals in a fast-paced environment.
The Claims Processor is responsible for accurately entering and reviewing high-volume healthcare claims data. The role involves monitoring team communications via Microsoft Teams and adjusting workflow to meet productivity goals.
Act as the initial point of contact for members regarding health, financial, and pension benefits. Responsibilities include documenting enrollment requests, processing payouts, and navigating multiple systems to provide accurate information.
Serve as the initial point of contact for members regarding health and financial benefits via inbound and outbound calls. Accurately document enrollment requests, status changes, and grievances in a web-based system while adhering to program policies.
Proactively identify and disrupt advanced threats across enterprise and cloud environments using hypothesis-driven hunting and detection engineering. Collaborate with global security teams to refine detection logic and integrate threat intelligence into actionable defensive strategies.
Principal Technical Architect – Hybrid, Composable & AI Platforms
Conduent
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Full Time
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a month ago
Conduent
Define and evolve the multi-year architectural vision for hybrid and AI-enabled platforms to ensure resilience and cost efficiency. Lead the modernization of monolithic architectures into composable, cloud-native services while serving as a strategic partner to the Chief Technical Architect.
Senior Manager, Benefits Administration Services - Defined Benefits
Conduent
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Full Time
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a month ago
Conduent
Lead the management and growth of the defined benefit retirement portfolio while ensuring operational excellence and client satisfaction. Drive process improvements, system enhancements, and ensure compliance with regulatory and contractual obligations.
Handle inbound calls, chats, and emails to resolve multi-product fraud-related client requests and process fraud claims. Conduct investigations and document all actions in the case management system while delivering a professional client experience.
The role focuses on maintaining IT infrastructure and operational standards through incident resolution and ticket management. It involves diagnosing system issues and assisting senior engineers in implementing new technical solutions.
Accounting Services Associate IV (6mths Contract - Mandarin)
Conduent
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Full Time
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a month ago
Conduent
Manage the end-to-end Order-to-Cash process for the China region, including invoicing and cash allocation. Prepare various closing reports and resolve complex customer billing inquiries to ensure sector satisfaction.
Responsible for the full software development lifecycle of mission-critical Point-of-Sale and batch processing systems using Microfocus COBOL and Oracle. The role involves implementing pharmacy claims adjudication logic and providing production support for PBM workflows.
The role involves processing healthcare claims in a high-volume environment while maintaining strong accuracy. Responsibilities include monitoring team communications and meeting productivity goals through efficient data entry.
The consultant is responsible for the full software development life cycle, from designing and debugging applications to ensuring technical delivery and code quality. They also lead technical teams, manage release roadmaps, and collaborate on RFP solutioning and estimations.
Responsible for keying, scanning, and docu-typing medical claims for clients. Ensures accurate document classification and transmission of data from both electronic and hard copy forms.
Lead and guide a team to provide specialized customer support and resolve escalated transactions. Mentor junior team members and propose improvements to operational processes and methods.
Provide first and second level technical software support for clients, focusing on production-related issues and ticket resolution. Responsibilities include managing software release migrations, change requests, and conducting code reviews using Jira.
Manage incoming calls regarding healthcare benefits, Medicare enrollments, billing, and claims. Provide thorough solutions and accurate information using multiple client systems to ensure one-call resolution.
Provide exceptional customer service across multiple channels including calls, chats, and video conferences. Manage requirements and report client information in real-time following established campaign protocols.
The role involves monitoring account reconciliations, managing manual journal entries, and overseeing finished goods stock accounting. Responsibilities also include intercompany documentation, P/L regional allocation, and master data management.
The role involves converting client plan documents into communication specifications and creating participant communications for US benefits plans. It also requires collaborating with technical teams to review outputs and resolve defects in print, email, and web content.
The role involves converting client plan documents into communication specifications and creating participant communications for US benefits plans. It also requires collaborating with technical teams to review outputs and resolve defects in print, email, and web content.
App Dev & Support Engineer III/ Data Architect /Data Governance Lead
Conduent
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Full Time
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2 months ago
Conduent
The role involves designing and maintaining enterprise data models for the Medicaid Data Warehouse while leading metadata management and governance processes. You will partner with cross-functional teams to ensure data quality, lineage, and compliance with regulatory reporting requirements.
Manage high-volume inbound calls while providing accurate information regarding cardholder accounts and transactions. Maintain confidentiality and compliance with regulations while assisting customers with payments and benefit inquiries.
The Claims Processor is responsible for accurately entering and reviewing data in a high-volume healthcare environment. They must also monitor team communications and adjust workflows to meet productivity goals.
The Claims Processor is responsible for accurately entering and reviewing data within internal systems in a high-volume environment. They must also monitor team communications and adjust their workflow to meet productivity goals.
The developer will design, maintain, and enhance enterprise applications using Microfocus COBOL, CICS, and Oracle. Responsibilities include analyzing legacy code, implementing new features, resolving defects, and providing on-call support to ensure system reliability.
The agent is responsible for managing inbound calls and processing requests while utilizing multiple systems to assist travelers. They will also handle email inquiries, de-escalate challenging calls, and collaborate with the team on various projects.
The Network Security Architect will design and implement robust network solutions using Palo Alto, F5, and Azure technologies. They are also responsible for maintaining architecture documentation and collaborating with cross-functional teams to meet project objectives.
Training and Learning Administrator with English (Remote in Romania)
Conduent
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Full Time
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2 months ago
Conduent
The Training and Learning Administrator is responsible for scheduling training sessions, coordinating new hire onboarding, and maintaining accurate training records. They also provide technical support for e-learning platforms and assist trainers during live sessions.
The agent is responsible for managing inbound calls and assisting travelers by utilizing multiple systems and tools. They will also handle emails, process requests, and support team projects while maintaining a high standard of customer service.
The Infrastructure Systems Engineer will manage, operate, and improve virtual machine infrastructure across VMware and Microsoft Azure environments. They will collaborate with DevOps and security teams to ensure reliable, scalable, and compliant IaaS services through automation and infrastructure-as-code practices.
Lead and execute functional and ETL testing for Pharmacy Benefit Management and rebate platforms. Act as a primary liaison between business users, clinical stakeholders, and development teams to ensure data integrity and system accuracy.
The role involves administering, configuring, and maintaining the Ping (ForgeRock) Identity Platform to ensure secure and scalable identity services. Responsibilities include managing access controls, directory services, and lifecycle management while collaborating with DevOps teams on CI/CD deployments.
The role involves supporting annual budgeting, forecasting, and long-range planning processes while assisting with financial performance reporting and variance analysis. Additionally, the analyst will prepare financial models, conduct market research, and support due diligence for corporate development initiatives.
The role involves planning, coordinating, and executing end-to-end software release cycles across multiple Agile and non-Agile teams. You will manage release schedules, dependencies, and governance while driving continuous improvement in deployment processes and tools.
The Oracle Database Administrator will manage day-to-day operational aspects of database infrastructure, including performance tuning, patching, and incident management. They will also collaborate with third parties and internal teams to ensure database integrity and support application delivery.
The Project Coordinator will manage assigned projects from inception to implementation, ensuring success defined by scope, budget, and timeline. They will develop project plans, monitor progress, and communicate with stakeholders to drive efficiency.
The Information Security Engineer III will assist in internal audits and ensure compliance with security standards and regulations. They will perform risk assessments, security audits, and develop security reports and policies.
The role involves leading cross-functional, global teams to deliver complex IT projects and programs aligned with client expectations and business needs, often involving multiple technology disciplines or significant business process re-engineering. This involves planning, directing, controlling project delivery, monitoring performance, identifying risks, and developing mitigation plans while adhering to stringent reporting requirements.
The candidate will be responsible for designing, coding, and documenting Java-based programs supporting mission-critical, high-performance Point-of-Sale applications and microservices for the Pharmacy Benefit Management platform. Responsibilities also include working in a full Agile/Lean environment, driving projects independently, and mentoring junior developers.
The Senior Manager is accountable for the successful end-to-end delivery of infrastructure initiatives supporting the Transportation line of business across hybrid environments. This involves leading delivery planning, execution, dependency management, and risk mitigation while balancing business demand against delivery capacity.
The engineer is responsible for resolving problems and incidents, coordinating with support levels, and documenting new processes for similar application support. They will also provide periodic 24x7 on-call support and deploy application upgrades in a Linux environment.
The role involves designing, implementing, and maintaining FHIR R4 servers and APIs supporting payer-relevant resources, while mapping and transforming payer system data into FHIR-compliant formats. Responsibilities also include building Java 17/Spring Boot microservices, developing event-driven APIs using Kafka, and ensuring HIPAA-compliant handling of PHI.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter to integrate data from various source systems into the data warehouse. Key tasks include optimizing ETL processes, conducting data validation, providing production support, and maintaining necessary documentation.
The role involves designing, developing, and deploying enterprise-level ETL solutions using Informatica PowerCenter, extracting data from various sources like Oracle, SQL Server, and SAP, and loading it into target data warehouse environments. Key duties also include optimizing ETL processes, conducting data validation, and providing essential production support for data-related issues.
This role involves leading the design and development of customized solutions within the Microsoft Dynamics 365 environment, specifically focusing on the Customer Service and Sales Modules. Key duties include overseeing coding, unit testing, debugging applications, and managing development efforts to ensure timely and high-quality project delivery.
The engineer will design, develop, and implement automations and workflows to enhance security processes across various IT platforms and build necessary integrations between security tools. This role also involves supporting incident response tasks and contributing to continuous improvement using DevOps and agile principles.
The IT Testing Engineer II will execute performance testing across various applications, which involves gathering requirements, developing detailed test strategy plans, and creating and executing test scripts using tools like JMeter/VSTS. Responsibilities also include monitoring tests with AppDynamics, troubleshooting application issues, and preparing final executive summary reports for load tests.
Technical Lead Engineer – Medicaid Enterprise Data Warehouse (MEDW)
Conduent
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Full Time
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3 months ago
Conduent
This role provides hands-on technical direction, architectural oversight, and implementation leadership for the design, development, and operation of the Medicaid Enterprise Data Warehouse (MEDW). Key duties include overseeing ETL/ELT development, designing data models, enforcing data standards, and ensuring compliance with Medicaid and CMS requirements.
The role involves the end-to-end implementation management of Datawarehouse and ETL processes, both on-premise and in the cloud. Responsibilities also include designing, developing, and deploying BI solutions to support the HCP business and collaborating on product roadmaps.
The IT Security Architect defines and governs the security architecture for enterprise technology platforms across on-site, hybrid, and cloud environments, establishing technical standards and security guardrails for engineering teams. Key duties include designing security frameworks, defining identity and cloud security standards, and leading security architecture reviews and risk assessments.
The role involves supporting the validation, performance, and quality of software systems by communicating and collaborating with cross-functional teams within Agile/Waterfall methodologies. Key tasks include translating specifications into documentation and validating data mapping between internal systems and various EDI formats.
The Analyst will coordinate end-to-end IT procurement processes, including purchases, re-assignments, renewals, and maintenance agreements, while ensuring adherence to global audit, compliance, risk, and control requirements. This role involves liaising with various internal and external stakeholders to manage requests efficiently and identify opportunities for process improvement.
The associate will provide 24/7 phone coverage, handling inquiries and assessing calls to provide immediate service, transfer, or follow-up for client resolution. Responsibilities include identifying customer needs, performing routine call center activities, and using standard scripts to meet service level agreements.
The role involves designing, developing, and maintaining scalable web-based applications and microservices, requiring active participation in architecture and technical decision-making. Key duties include developing front-end applications with Angular, building backend services with Spring Boot, implementing containerization, and applying CI/CD practices.
The role involves monitoring account reconciliation, stock accounting, accruals, provisions, and managing GL bank payment flows. Responsibilities also include preparing manual journal entries, intercompany documentation, and cost allocation.
The role involves architecting and designing scalable, event-driven microservices-based payment solutions using Spring Boot, focusing on core payment flows like authorization, capture, and settlement. Key duties include owning the architecture, designing secure APIs, ensuring compliance (PCI-DSS, SOX, PSD2/SCA), and mentoring development teams through the full lifecycle.
This software engineering position involves designing, developing, and supporting the entire software development life cycle for child support systems. Responsibilities include planning development work, transforming requirements into maintainable enterprise solutions, and providing technical leadership to the team.
The Senior Java Developer is responsible for designing, developing, and supporting mission-critical applications for pharmacy benefit management and point-of-sale platforms. This role involves building scalable microservices, troubleshooting complex issues, and ensuring high-quality solutions while collaborating across distributed teams.
The Senior Java Developer is responsible for designing, developing, and supporting mission-critical applications for pharmacy benefit management and point-of-sale platforms. This role involves building scalable microservices, troubleshooting complex issues, and collaborating with distributed teams to deliver high-quality solutions.
The Senior EDI Developer will design, configure, support, and enhance COTS-based healthcare solutions, focusing on multi-state Medicaid implementations within an EDI environment. Key duties include designing, developing, testing, and debugging EDI systems, performing CAQH CORE validation, and maintaining configuration using Azure DevOps.
Design, develop, enhance, and maintain enterprise-class applications using the J2EE platform while participating in all phases of the Systems Development Life Cycle (SDLC). Key tasks include developing secure and scalable REST/SOAP web services, implementing security mechanisms like JWT and OAuth, and building reusable components.
