The analyst is responsible for creating accurate forecasts to manage contact center volumes and service quality. They will also monitor performance reports, optimize staffing plans, and manage headcount expenses to meet service level objectives.
Drive revenue growth by acquiring and expanding relationships with large enterprise and Fortune 500 organizations through advanced technology solutions. Manage the full sales lifecycle while serving as a lead sales professional for complex, multi-product opportunities.
The role involves developing, servicing, and maintaining a base of local clients to achieve annual sales goals. Responsibilities include presenting market research, managing advertising schedules, and prospecting for new customers.
Achieve sales targets by engaging customers through chat and phone using consultative sales techniques. Educate customers on products, assist with digital purchases, and tailor interactions to improve customer experience.
The role is responsible for retaining and growing existing client relationships by resolving business challenges and identifying opportunities for additional services. The representative will manage contract renewals, minimize churn, and deliver consistent performance results in product sales and revenue.
The representative is responsible for handling commercial customer inquiries and negotiating payment arrangements for delinquent accounts. They must also ensure compliance with federal and state collection laws while maintaining professional communication and data confidentiality.
This role supports short- and long-term workforce planning through data analysis, forecasting, and the development of strategic insights. The analyst will partner with leadership to evaluate operational needs and communicate findings through compelling data-driven presentations.
The role involves designing and implementing custom enterprise network solutions while providing technical leadership and mentorship to junior engineers. It also requires troubleshooting complex network issues, performing capacity planning, and providing Tier IV escalation support.
The role involves developing and maintaining a portfolio of local clients while presenting advertising proposals and market research. You will manage client requirements, monitor account activities, and actively prospect for new business to meet sales goals.
The Senior Technical Security Analyst is responsible for securing the organization's physical security infrastructure and deploying advanced security technologies. They will troubleshoot technical issues, manage security software, and collaborate with cross-functional teams to ensure compliance with industry standards.
The Director of AI Operations is responsible for defining and leading the AI alignment, roadmap, and execution portfolio for the Operations & Service Delivery organization. This role drives operational efficiency and business transformation by partnering with cross-functional teams to implement AI-enabled solutions.
The role involves managing and growing a portfolio of local clients by designing and delivering data-informed, multi-platform advertising strategies. You will be responsible for prospecting, executing customized media plans, and collaborating cross-functionally to ensure successful campaign delivery.
The role involves driving complex sales of enterprise-level connectivity and managed services to Fortune 500 clients. Responsibilities include creating sales strategies, delivering presentations, and managing the entire sales funnel to exceed financial targets.
The Account Manager leads strategy development and execution for selling Comcast Business products through direct and indirect channels. They are responsible for managing customer relationships, driving revenue, and overseeing the full customer lifecycle from onboarding to renewals.
The role involves retaining and growing the existing customer base through regular contact and solution-based selling over the telephone. Responsibilities include conducting account reviews, managing sales documentation, and meeting revenue and retention quotas.
Generate monthly sales through outbound cold calling and lead follow-up to acquire new small and medium business customers. Manage the full sales cycle, including solution design, documentation, and customer support via digital channels.
Design and deliver customer-specific solutions that extend and integrate with the CTS Video Platform. Collaborate with cross-functional teams to translate business requirements into technical implementations and troubleshoot complex production issues.
The role involves supporting call center operations by managing sales and order entry systems while resolving complex customer issues. It requires building rapport with customers and collaborating with internal and external partners to ensure high-quality service delivery.
Achieve sales targets by effectively selling products and services while enhancing customer engagement through personalized interactions. Utilize consultative sales methods to assess customer needs, overcome objections, and provide tailored solutions.
The role involves retaining and growing the existing customer base through outbound telephone sales and account management. Responsibilities include creating proposals, documenting interactions in the client management system, and resolving customer issues to prevent churn.
The role involves conducting inbound telesales to small and medium-sized business customers to meet or exceed sales targets. You will manage the full customer relationship from initial contact through closing while providing consultative solutions for communication needs.
Generate monthly sales through outbound cold calling and lead follow-up to small and mid-sized businesses. Manage the full sales cycle, including pipeline maintenance, customer consultation, and meeting assigned sales quotas.
The role involves managing and growing a portfolio of local clients by designing and executing data-informed, multi-platform advertising strategies. You will be responsible for prospecting, maintaining client relationships, and delivering measurable business outcomes across linear, streaming, and digital channels.
The role involves retaining existing customers by resolving issues, renegotiating contract terms, and strategically offering product bundles. The employee will deliver monthly performance results in sales, revenue, and customer retention while maintaining high levels of customer satisfaction.
The Account Manager is responsible for developing and implementing strategies to sell Comcast Business products through indirect distribution channels. They manage relationships with third-party vendors and drive revenue by supporting and training partners in the assigned region.
Responsible for providing end-to-end support to customers while building consultative relationships to resolve technical issues and account inquiries. Actively identifies customer needs to offer appropriate product solutions, features, and services to maximize sales and retention.
Responsible for developing sales territories and acquiring mid-market and enterprise commercial customers for Comcast Business strategic products. This includes generating leads through prospecting and delivering complex solution presentations to prospective clients.
Responsible for developing sales territories and acquiring mid-market and enterprise commercial customers for Comcast Business strategic products. This includes generating leads through prospecting and delivering complex solution presentations to prospective clients.
Develop sales territories and drive the acquisition of mid-market and enterprise multi-location commercial customers. Design and deliver live sales presentations to position Comcast Business strategic products and solutions.
The role is responsible for developing sales territories and acquiring mid-market and enterprise commercial customers for Comcast Business strategic products. This includes generating leads, delivering live sales presentations, and managing client relationships to ensure customer retention.
Drive the strategy, design, and implementation of enterprise AI Identity and Access Management solutions. Focus on securing Agentic AI ecosystems, workload identities, and Zero Trust architecture across multi-cloud environments.
Leads global cybersecurity incident response and coordination across a follow-the-sun operating model to ensure rapid response and risk reduction. Manages the CSOC operating model, leads high-severity incident coordination, and drives post-incident governance through After-Action Reviews.
Develop and execute sales strategies to acquire mid-market and enterprise customers within a specific territory. Drive the growth of Comcast Business strategic products through direct sales and partner channels while maintaining high customer retention.
Responsible for developing sales territories and acquiring mid-market and enterprise commercial customers for Comcast Business strategic products. This includes delivering live sales presentations, managing partner channels, and maintaining strong customer relationships to drive retention.
Define and evolve the technical architecture for Connected Living products to create scalable, secure, and resilient customer-facing solutions. Lead cross-functional collaborations to align technical strategy with business objectives and ensure architectural consistency across the product ecosystem.
Develop and maintain BI assets including SQL queries and Tableau dashboards to support the Quote-to-Cash lifecycle. Translate business requirements into data extracts and transformations to support operational decision-making.
Design, build, and maintain backend services and APIs using C# and ASP.NET Core within a specification-driven development workflow. Collaborate with cross-functional teams to translate requirements into technical specs and mentor junior engineers to ensure high-quality delivery.
Own the full sales cycle from prospecting and pipeline creation to closing new enterprise logos. Focus on developing new business across governance, risk, and compliance (GRC) use cases for the DataBee platform.
Architect and lead the evolution of an AI-augmented quality engineering platform for cloud-native broadband systems. Drive autonomous testing strategies and integrate QA into DevOps/MLOps pipelines to ensure high reliability and performance.
Lead the strategic development and implementation of an AI Ops platform and software development solutions. Design and customize software applications while mentoring junior staff and managing technical documentation.
Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements, and modifications.
The AI Enablement Advisor will act as a personal AI enabler for Comcast leaders, helping them explore, test, and adopt AI tools. They will also create tailored training materials and deliver engaging presentations to drive AI adoption and productivity.
