The Customer Success Manager acts as a trusted advisor to corporate customers, managing relationships and ensuring positive lifecycle progression. They are responsible for achieving renewal and expansion targets while maintaining high levels of customer satisfaction through consultative engagement.
Arctic Wolf
38 Remote Job Openings at Arctic Wolf
The Senior Reliability Developer is responsible for managing and automating public/private cloud infrastructure and ensuring the resilience of the full infrastructure stack. They will also collaborate with development teams to troubleshoot microservices, maintain CI/CD pipelines, and manage monitoring solutions for business services.
Drive customer engagement and generate strategic revenue through prospecting and fostering strong client relationships within named accounts in Tennessee. Identify customer needs and provide consultative selling services to close business deals and exceed sales targets.
Director, Sales Engineering - Enterprise (Northeast)
Arctic Wolf
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Full Time
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10 days ago
Arctic Wolf
Lead and develop a high-performance Sales Engineering team to support the enterprise business segment. Collaborate across cross-functional teams to accelerate brand awareness and ensure technical accountability for business closure.
Manage a portfolio of corporate SMB customers using the CyberSOC solution to ensure satisfaction and achieve renewal and expansion targets. Act as a strategic advisor to customers by conducting quarterly reviews and positioning additional service offerings for growth.
Plan and direct the development of AI solutions to improve security detection and response, ranging from classical ML to agentic systems. Lead technical teams, manage the AI roadmap, and partner with cross-functional stakeholders to deliver scalable production-grade AI.
Lead the vision, architecture, and execution of the Endpoint Platform while overseeing a global engineering organization of over 150 people. Drive innovation in EDR, XDR, and AI-assisted security to protect enterprise customers on a global scale.
Director, Product Management - Endpoint Detection & Response
Arctic Wolf
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Full Time
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13 days ago
Arctic Wolf
Define and execute the product strategy for Endpoint Detection and Response (EDR) to align with company roadmaps and go-to-market objectives. Collaborate with R&D, UX, and Customer SOC teams to translate high-level goals into actionable deliverables and prioritize the product backlog.
Drive new business growth across the South West of the UK by identifying and developing net-new Enterprise prospects. Manage complex sales campaigns and maintain a strong pipeline through collaboration with internal teams and channel partners.
The Director of Product Management for XDR is responsible for defining and scaling the end-to-end product vision and roadmap for Extended Detection and Response capabilities. This includes transitioning MDR offerings into a productized XDR experience and leading a team of product managers to deliver customer outcomes.
Guide the technical direction and architectural strategy for the Exposure Management platform across multiple cross-functional teams. Mentor engineers and champion engineering principles to ensure high code quality and scalable system design.
Drive customer engagement and generate strategic revenue through prospecting and fostering strong client relationships. Identify customer needs and provide consultative selling services to close business deals and meet sales targets.
The Senior Manager of Engineering directs development activities for Tools & Systems teams to ensure alignment with organizational policies and customer needs. They are responsible for executing the product roadmap, managing budgets, and mentoring team members to drive continuous process improvement.
Identify and develop new business opportunities within enterprise accounts through strategic outreach and research. Partner with Account Executives to build a qualified pipeline and engage with business and technology leaders.
Develop and execute go-to-market strategies for strategic technology partnerships, specifically focusing on the AWS ecosystem. Manage partner relationships, track success metrics, and collaborate with product teams to develop integration roadmaps.
Manage a portfolio of corporate customers using the CyberSOC solution to ensure satisfaction and achieve renewal and expansion targets. Act as a strategic advisor to customers by leveraging product knowledge to develop growth plans and mitigate account risks.
Cyber Security Consultant (m/w/d) – Security Advisor | 100% Remote in Deutschland
Arctic Wolf
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Full Time
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a month ago
Arctic Wolf
Act as a Trusted Security Advisor for a fixed client portfolio to identify risks and develop sustainable security strategies. Collaborate with the SOC and Threat Intelligence teams to provide data-driven recommendations for security architecture and hardening.
The role involves building and managing marketing performance dashboards to visualize funnel metrics and ROI. The analyst will provide data-backed insights to optimize campaign effectiveness and support financial forecasting for marketing-sourced revenue.
The Senior Business Systems Administrator manages the Salesforce and CPQ environments to ensure maximum efficiency and alignment with strategic business objectives. Responsibilities include configuring custom objects, managing new releases, and providing technical support to internal stakeholders.
Act as the primary technical resource in Poland to drive the sales cycle through demos, POVs, and technical value articulation. Partner with Account Executives to build market presence and manage relationships within the reseller and MSP channel communities.
The Account Executive will lead the market entry in Poland, focusing on driving new business within the small and medium enterprise segment. Responsibilities include managing the full sales cycle, achieving quotas, and collaborating with cross-functional teams to build a strong pipeline.
Plans and directs all development activities for endpoint security teams, ensuring alignment with organizational policies and product roadmaps. Manages team performance, career development, and recruitment while collaborating with R&D leadership and stakeholders.
Manage and mature security services operations by leading large dispersed teams of Concierge Security Engineers. Collaborate across teams to implement scalable security technology, automation, and performance metrics to reduce cyber risk.
The Enterprise Account Executive is responsible for the end-to-end acquisition of small to medium enterprise customers within a defined UK territory. This includes driving quota attainment, managing multiple sales cycles, and collaborating with channel partners and internal teams to close new logo opportunities.
The role provides legal guidance to product and engineering teams on the product lifecycle, focusing on AI, data use, and open source software. It also involves managing the company's IP portfolio, including patents and trademarks, and supporting commercial negotiations and M&A diligence.
Manage a team of data engineering professionals to oversee the development, security, and performance of the Cylance Data Platform. Provide technical leadership in managing data warehouses, OLTP databases, and high-availability data infrastructure across multiple regions.
Senior Business Systems Administrator -(NetSuite)
Arctic Wolf
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Full Time
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2 months ago
Arctic Wolf
Administer and enhance the NetSuite platform to ensure secure, consistent, and well-governed use across the organization. Translate complex financial and operational requirements into robust system configurations and manage integrations and data integrity.
The role involves managing technical relationships with customers to implement and oversee network security infrastructure using Arctic Wolf's cloud platform. Responsibilities include analyzing system data, mentoring junior analysts, and acting as the primary technical point of contact for clients.
Lead and scale a high-performing new business sales team across the ALPS and Eastern European regions. Drive regional growth strategies, manage pipelines, and collaborate with cross-functional teams to expand the company's market footprint.
Director Sales Engineering (m/f/d) - ALPS & Eastern Europe
Arctic Wolf
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Full Time
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2 months ago
Arctic Wolf
Lead and scale the Sales Engineering team across the ALPS and Eastern European regions to drive business growth. Recruit, mentor, and manage high-performance teams while collaborating with cross-functional departments to accelerate business closure.
Lead and manage a high-performance team of quota-carrying Account Executives to drive enterprise sales. Responsibilities include coaching sales processes, developing training materials, and collaborating on sales and marketing strategies.
Lead the design and implementation of end-to-end Salesforce architectures across Sales, Service, and Experience Clouds. Manage platform security, integrity, and integrations while providing technical leadership to developers and admins.
Drive business expansion in Bavaria with a focus on new customer acquisition and end-to-end deal management. Collaborate with internal teams and channel partners to build a robust pipeline and achieve quarterly and annual sales quotas.
Administer and maintain the NetSuite platform to ensure secure, consistent, and governed use across the organization. This includes managing system configurations, workflows, reporting, and coordinating releases within established change control processes.
The Business Systems Administrator manages NetSuite and other procurement tools like Zip and Navan to ensure alignment with enterprise standards. They translate finance and accounting requirements into scalable configurations, workflows, and technical solutions to drive operational efficiency.
The Enterprise Account Executive is responsible for driving new account acquisition and achieving sales quotas within the Florida East territory. They will collaborate with internal teams including pre-sales engineering, marketing, and channel partners to manage sales cycles and build a robust business pipeline.
The Channel Account Manager will build and promote the company's position in Security Operations by managing reseller partnerships and driving revenue growth within the ANZ territory. Responsibilities include partner enablement, sales forecasting, and recruiting new qualifying partners to meet performance objectives.
The Senior Director of FP&A will act as a strategic partner to the global Go-To-Market leadership team to shape growth strategy and operating rhythm. They will lead annual planning, quarterly forecasting, and investment optimization while building a high-performing finance team.
