Customer Service Representative
Resolve customer inquiries via chat, email, and phone while assisting with onboarding and technical or billing issues. Act as a customer advocate to improve satisfaction and loyalty by providing personalized support.
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Resolve customer inquiries via chat, email, and phone while assisting with onboarding and technical or billing issues. Act as a customer advocate to improve satisfaction and loyalty by providing personalized support.
The Junior IT Support Specialist will resolve customer inquiries via chat, email, and phone while providing technical and billing support. They will also act as a customer advocate to improve satisfaction and build loyalty through effective problem resolution.
The Junior IT Support Specialist will resolve customer inquiries via chat, email, and phone while assisting with onboarding and technical guidance. They will act as a customer advocate by reporting unique challenges and providing an outstanding, personal customer experience.
The role involves resolving customer inquiries via chat, email, and phone while providing technical and billing support. You will act as a customer advocate and focus on increasing customer satisfaction and loyalty.
The Junior IT Support Specialist will respond to and resolve customer inquiries via chat, email, and phone while assisting with onboarding and technical guidance. They will act as a customer advocate by reporting unique challenges and ensuring high levels of customer satisfaction.
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Support growth and implementation of Masimo’s Hospital Automation portfolio across the Benelux by partnering with Sales on opportunities, proposals, tenders, demonstrations, and deal support. Coordinate with customers, project and service teams, and third-party technology providers to deliver connectivity solutions, advocate for customer needs, and share regional market feedback.
Manage a portfolio of complex customer accounts to drive value realization, revenue retention, and expansion outcomes. Act as a trusted advisor to executive stakeholders while mentoring team members and contributing to internal playbooks.
Design, deploy, and support complex enterprise infrastructure environments including compute, storage, and container platforms. Lead customer-facing technical delivery, including discovery sessions, solution design, and migration projects.
The IT & Compliance Manager will own and scale the company's compliance, security, privacy, and IT programs. This includes managing SOC 2 and ISO 27001 certifications, overseeing IT asset lifecycles, and partnering with engineering teams on security controls.
You will partner with strategic public sector and commercial customers to drive value realization through cloud migration and digital transformation. This involves building trusted advisor relationships and executing comprehensive success plans to ensure long-term customer health.
Design and develop scalable, bulk-safe Salesforce solutions using Apex and Lightning Web Components. Manage complex integrations, data models, and legacy system migrations to platform-native solutions.
The Lead Application Architect designs and develops enterprise-level IT architecture solutions, focusing on integration, interoperability, and cloud platform strategies. They provide technical leadership, mentor engineering teams, and ensure all solutions align with regulatory requirements and business objectives.
The consultant will support the development, configuration, and integration of Oracle Payroll solutions within a secure client environment. Responsibilities include producing technical designs, managing payroll integrations, and ensuring accurate payroll processing through testing and reconciliation.
The Automation Architect will lead the discovery, design, and deployment of mission-critical AI and automation workflows across the organization. They will also manage and mentor a team of developers while ensuring engineering standards and governance are upheld.
The Senior Director will lead the strategy, delivery, and modernization of technology platforms supporting Claims and Intelligence Solutions. They are responsible for driving AI-enabled software development, ensuring operational excellence, and aligning technology investments with enterprise business outcomes.
The role involves designing and developing end-to-end solutions for customer profile operational data stores while managing cross-team dependencies. You will also lead the modernization of data pathways, govern application design, and mentor junior team members on technical best practices.
The Senior Solutions Engineer serves as a primary technical advisor for enterprise customers, guiding them through the adoption and expansion of the cybersecurity platform. They are responsible for leading impactful demos, managing Proof of Concepts, and collaborating cross-functionally to ensure customer success and product innovation.
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Design, build, and deploy scalable AI and Generative AI applications using LLMs, RAG architectures, and agentic frameworks. Lead technical design discussions while collaborating with cross-functional teams to integrate AI capabilities into enterprise-grade systems.
The Principal Product Manager drives the end-to-end product strategy, lifecycle, and execution while aligning cross-functional teams with business goals. This role involves conducting market research, influencing stakeholders, and identifying innovation opportunities to maintain competitive advantage in the tax technology space.
The API Solutions Architect will lead the design and evolution of large-scale microservices ecosystems using cloud-native technologies and domain-driven design. They are responsible for defining architecture standards, modernizing legacy systems, and ensuring the resilience and scalability of distributed services.
The MLOps Engineer will design and operate high-performance inference platforms for large machine learning models in production. Responsibilities include optimizing GPU utilization, managing autoscaling systems, and ensuring end-to-end observability for diverse model workloads.
The Technical Solutions Architect will design and govern enterprise-grade application architectures across cloud, integration, and data domains. They will partner with business stakeholders and engineering teams to translate strategic objectives into scalable, maintainable technology solutions.
Develop differentiated solution messaging and narratives that connect the Intelligence Center X platform to enterprise business challenges. Collaborate across product, sales, and marketing teams to create sales-ready content and execute go-to-market strategies.
The Senior Salesforce Developer will design, develop, and integrate solutions within the Salesforce platform to support Veterans Benefits Administration initiatives. They will lead development lifecycles, perform code reviews, and troubleshoot technical issues while collaborating with cross-functional teams.
Execute and support the migration of workloads such as VMs, applications, and databases to AWS and Azure platforms. Collaborate with cloud architects and infrastructure teams to ensure efficient validation, stabilization, and performance optimization of migrated systems.
Design, build, and operate database systems on MySQL, PostgreSQL, and BigQuery within a cloud environment. Maintain performance, availability, and security while automating operational tasks and participating in an on-call rotation.
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The Director of AWS Infrastructure and DevOps is responsible for the strategy, architecture, and operational execution of cloud infrastructure and DevOps capabilities. This role oversees CI/CD pipelines, SaaS administration, security compliance, and infrastructure cost optimization to ensure reliable technology delivery.
The Channel Manager will drive incremental sales and pipeline growth by building and executing joint business plans with strategic partners in India. They will also enable partner sales teams and collaborate with regional sales managers to ensure business goals and customer satisfaction are met.
You will own the ingestion, catalog, and derived pipelines while architecting durable platform data systems for the marketplace. You will also lead the technical migration from legacy systems to a modern greenfield architecture, including a graph database layer.
The manager leads and coordinates product development teams to ensure effective execution across the software development lifecycle. They are responsible for resource planning, stakeholder alignment, and driving productivity through modern engineering practices.
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