Lead and develop a team of Technical Account Managers while serving as a senior technical advisor for strategic customers. Drive customer success by aligning product strategy with customer needs and ensuring the effective adoption of secure technology solutions.
Remote Technical Account Manager Jobs (297)
Search = Technical Account Manager
The Technical Account Manager will lead clients through technical implementations, requirements mapping, and product adoption strategies. They will act as a consultant to ensure successful deployment and ongoing process improvement for xMatters customers.
Provide proactive, personalized technical support and mentorship to strategic enterprise customers regarding security and the Red Hat ecosystem. Act as a liaison between customer operations and security teams while collaborating with internal engineering and product teams to resolve complex technical issues.
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Technical Account Manager, US Pest
Rentokil Pest Control
·
Full Time
·
1 Week Ago
Rentokil Pest Control
The Technical Account Manager acts as a bridge between customers and local branches to provide technical support and solutions for pest management. They are responsible for monitoring service performance against KPIs, conducting audits, and driving technical improvements to ensure customer retention.
Act as a trusted technical advisor and advocate for assigned accounts throughout the customer lifecycle. Collaborate with internal teams to manage technical escalations, drive process improvements, and ensure successful product adoption.
The Technical Account Manager will serve as the primary technical contact for customers, facilitating onboarding, platform adoption, and technical enablement. They will collaborate with internal teams to resolve technical challenges, drive platform usage, and identify growth opportunities within their assigned portfolio.
The Technical Account Manager will own the health of the South Island security estate by conducting proactive system reviews and site health checks. They will also provide expert technical support, solution design, and coaching to channel partners to drive sales and platform adoption.
The Senior Technical Account Manager will serve as the primary liaison for MDR clients, managing onboarding, technical health, and strategic support. They will also design operational processes and mentor team members to ensure high-quality service delivery and customer resilience.
The Senior Technical Account Manager will serve as the primary owner for a portfolio of publisher partners, managing the end-to-end lifecycle from onboarding to technical integration. They will drive revenue growth and partner satisfaction by providing strategic guidance, analyzing performance metrics, and collaborating with internal teams to resolve technical issues.
The Technical Account Manager will launch and monitor advertising campaigns while ensuring accurate tracking and creative implementation. They will collaborate closely with sales and account management teams to optimize campaign performance and resolve technical issues.
Act as a trusted technical partner for German-speaking customers to improve system stability and reduce operational risk. Coordinate complex technical issues across engineering and product teams while conducting proactive platform health checks and infrastructure reviews.
Act as a trusted technical partner for German-speaking customers to improve system stability and reduce operational risk. Responsibilities include conducting platform health checks, coordinating complex technical escalations, and providing architectural recommendations.
The Technical Account Manager provides proactive support and management for Veeam implementations to help customers maximize product value. Responsibilities include architecting availability solutions, managing post-sales technical engagements, and delivering knowledge transfer.
The Technical Account Manager serves as the primary technical leader for major healthcare accounts, managing system performance and driving long-term customer success. They act as a single point of contact to ensure system health, monitor performance trends, and coordinate the resolution of escalated customer issues.
Serve as a trusted technical advisor for large enterprise customers to drive the adoption and optimization of Okta's Workforce Identity solutions. Collaborate with cross-functional teams to design identity strategies and resolve complex technical challenges to ensure customer success.
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Serve as a strategic technical advisor for high-value enterprise accounts to drive adoption and align Docker's capabilities with business objectives. Act as the voice of the customer to influence the product roadmap and lead strategic business reviews for senior leadership.
Act as the primary technical liaison post-sales to ensure customer satisfaction and maximize platform value. Coordinate with internal product and engineering teams to resolve complex technical issues and advocate for customer needs.
The role involves managing ad operations and trafficking for advertiser and publisher campaigns, including tag generation and measurement fidelity. It also requires troubleshooting live trackers, owning new integrations, and providing technical guidance to clients.
The role serves as the primary technical advisor for premium OCI customers, managing onboarding, technical troubleshooting, and operational health reviews. It involves coordinating complex technical incidents across cross-functional teams to ensure high availability and customer retention.
Act as a technical liaison between customers and Red Hat's engineering teams to resolve security issues and provide guidance on security paradigms. Manage enterprise customer relationships through proactive support, technical reviews, and the implementation of automated cloud platform solutions.
Own the post-sale technical relationship for APAC customers, ensuring successful product adoption and integration. Act as the primary technical point of contact for troubleshooting, onboarding, and translating customer needs into product improvements.
Lead the technical integration process of an API-first promotion engine for enterprise clients to ensure seamless ecosystem fit. Proactively monitor API usage, resolve technical issues, and collaborate with Engineering and Customer Success teams to drive retention and growth.
Act as the designated technical contact for strategic customers to resolve complex technical issues and prevent business-impacting downtime. Collaborate with Product and Engineering teams to report bugs and drive product improvements based on customer feedback.
Serve as the designated technical contact for strategic customers to resolve complex technical issues and prevent business-impacting downtime. Collaborate with Product and Engineering teams to report bugs and drive product improvements based on customer feedback.
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Senior Manager, Technical Account Management (Enterprise)
Instacart
·
Full Time
·
2 Weeks Ago
Instacart
Found and lead the Technical Account Management practice for Storefront Pro, building the team and operating model from the ground up. Serve as the senior escalation point for critical platform issues and drive cross-functional initiatives to improve platform health.
Act as the designated technical contact for strategic customers to resolve complex technical issues and provide proactive guidance. Collaborate with Product and Engineering teams to report bugs and drive product improvements based on customer trends.
Act as the designated technical contact for strategic customers to resolve complex technical issues and prevent business-impacting downtime. Collaborate with Product and Engineering teams to report bugs and drive product improvements based on customer trends.
Act as a technical consultant to drive the deployment, adoption, and maturity of xMatters software for clients. Lead requirements mapping, facilitate workshops, and provide configuration assistance to ensure customers realize maximum value from the product.
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