The Field Service Engineer will be responsible for commissioning, startup, maintenance, and troubleshooting of UPS systems and related equipment at customer sites. This includes performing preventive maintenance, emergency repairs, and executing detailed service reports.
Remote Support Jobs in United States (5,839)
Remote in = United States
Job category = Support
This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio, leading pursuits from qualification through signed SOWs, while driving customer value by positioning the company as a strategic partner. Key duties include elevating customer conversations to influence platform adoption and expansion, applying value-led selling methodologies, and engaging executives to accelerate deal closure.
Inbound Customer Service Representative (WFH)
Rotech Healthcare Inc.
·
Full Time
·
15 Weeks Ago
Rotech Healthcare Inc.
This role primarily involves handling high-volume inbound calls for CPAP resupply, focusing on new order intake, verifying patient demographics, and ensuring accuracy with product selection and utilization guidelines. The representative also assists customers with basic sleep coaching, equipment maintenance reinforcement, and resolving basic mask fit issues.
Director of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver
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Full Time
·
15 Weeks Ago
Businessolver
This role is accountable for driving execution and delivering a consistent, high-quality client experience through proactive management and operational oversight at all client touchpoints. Responsibilities include partnering with internal teams on capacity and deliverables, reviewing client health scorecards, acting as an escalation point, and leading team meetings.
The coach will deliver personalized, evidence-based coaching via various communication channels to active duty service members, veterans, and retirees needing mental health care access. This includes coordinating warm handoffs and activating safety escalation protocols when necessary.
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The specialist will serve as front-line support, handling referrals, inbound/outbound engagement, intakes, coach scheduling, and case documentation for service members and veterans needing mental health care access. Key duties involve executing contact center procedures for case tracking, routing, escalation, and warm handoffs to coaches.
The specialist will serve as the primary contact for customer technical inquiries, providing solutions across Tier 1 and Tier 2 support levels. Key duties involve responding to customers via multiple channels, diagnosing technical issues, and accurately documenting all resolutions.
The specialist will serve as the primary contact for customer technical inquiries, providing solutions across Tier 1 and Tier 2 support levels. Key duties include responding to customers via multiple channels, diagnosing technical issues, and accurately documenting all resolutions.
The Customer Service Representative is tasked with delivering exceptional customer service by answering inquiries, resolving complaints, and providing details about products and services. This role requires close collaboration with other departments to achieve established customer service goals and objectives.
The representative is tasked with delivering exceptional customer service by responding to inquiries via phone, email, and chat, and resolving complaints professionally. They must also provide product information, process orders and returns, and collaborate cross-departmentally to meet service objectives.
Deliver fast, accurate, and empathetic support to healthcare professionals via chat, voice, and email, resolving issues related to shifts, payments, and the platform in real time. Responsibilities also include investigating cases using CRMs, maintaining documentation, and monitoring trends to flag recurring issues.
Remote Support Engagement Coordinator
Triptasticadventures
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Full Time
·
15 Weeks Ago
Triptasticadventures
The role involves assisting clients by coordinating reservations and related services such as accommodations, activities, and transportation, while also providing accurate information and thoughtful recommendations. Key duties include supporting customized arrangement planning, researching and confirming options, and professionally communicating updates and changes via email and phone.
The Customer Support Manager will manage daily client communications, build strong relationships to ensure retention, and collaborate internally to resolve requests and issues effectively. This role also involves aligning client expectations with company capabilities and analyzing compliance data to drive improvements.
Education Documentation & Systems Support Volunteer
LOVE JUSTICE INTERNATIONAL
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Full Time
·
15 Weeks Ago
LOVE JUSTICE INTERNATIONAL
This volunteer will review existing documentation, organize shared resources like training materials and onboarding documents, and help create or refine internal processes for school systems. The role also involves supporting the documentation of effective practices and collaborating with leadership on prioritization.
The role involves connecting directly with union members who have requested information about their supplemental benefits, focusing on providing clarity and answering questions about their options. Key tasks include managing inbound/outbound communication, scheduling virtual consultations, presenting benefit programs, and accurately completing digital documentation.
The representative will be central to delivering an outstanding client experience by supporting families after enrollment, answering questions, and providing clarity on insurance decisions. Key duties include guiding families through policy details, updates, and claims processes, and serving as the primary contact for service needs.
Customer Service Representative / Remote
Spade Recruiting
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Full Time
·
15 Weeks Ago
Spade Recruiting
The role involves reaching out to pre-qualified leads to schedule virtual consultations, assessing their needs, explaining insurance coverage options, and assisting with application completion.
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Technical Support Representative
Foundant + smartsimple
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Full Time
·
15 Weeks Ago
Foundant + smartsimple
The representative will provide exceptional customer support by responding to requests via email, online, and telephone, focusing on resolving day-to-day challenges with innovative solutions. Responsibilities include troubleshooting issues, analyzing root causes, escalating complex problems, and ensuring timely resolution according to Service Level Agreements.
Independent Client Services Consultant (Remote)
Travel With Lani
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Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with travel planning, booking, and ongoing support throughout their journeys. Key duties include providing clear communication, resolving client issues promptly, and attending necessary training.
Independent Client Services Consultant (Remote)
Travel With Lani
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Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear communication and promptly resolving client issues.
Independent Client Services Consultant (Remote)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear, professional communication and promptly resolving client issues.
Independent Client Services Consultant (Remote)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear, professional communication and promptly resolving client issues.
Independent Client Services Consultant (Remote)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear, professional communication and promptly resolving client issues.
Independent Client Services Consultant (Remote)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear, professional communication and promptly resolving client issues.
Independent Client Services Consultant (Remote)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning, maintaining professional communication, and promptly resolving client issues.
Independent Client Services Consultant (Remote)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve providing clear, professional communication and promptly resolving client issues.
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This role involves managing issue resolution, focusing on restoring lives impacted by claims, which are viewed as more than just numbers. Employees are expected to be empowered to grow, act, and innovate within the company structure.
Remote Customer Support Specialist 12 APPLICANTS
Triptasticadventures
·
Full Time
·
15 Weeks Ago
Triptasticadventures
The specialist will assist clients by coordinating customized arrangements, including reservations for accommodations, activities, and transportation, while providing accurate information and thoughtful recommendations. Key duties involve communicating professionally, handling updates and changes, and maintaining organized client records.
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys. Key duties include supporting travel planning and reservations, maintaining professional communication, and promptly resolving client issues.
Remote Client Services Consultant (Independent)
Travel With Lani
·
Full Time
·
15 Weeks Ago
Travel With Lani
The consultant will assist clients with planning, booking, and providing support throughout their journeys, which includes supporting travel planning and reservations. Key duties also involve maintaining clear, professional communication and promptly resolving client issues.
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