Supervises the day-to-day operations of the IT Services Support Team and assists with onboarding and skills development for Level I/II teams. Manages issue escalations and ensures customer Service Level Agreements (SLAs) are met.
Remote Support Jobs in United States (5,856)
Remote in = United States
Job category = Support
As an Enterprise Customer Success Manager, you will build relationships with clients and ensure they achieve their desired outcomes. You will analyze customer performance and collaborate with teams to optimize revenue opportunities.
Remote Client Account Support Assistant 16 APPLICANTS
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves assisting clients by coordinating personalized plans, including reservations for lodging, activities, and transportation. Key duties include researching options, providing accurate recommendations, and managing service-related updates and changes.
Remote Client Support Consultant
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The consultant will support clients by organizing and coordinating personalized plans, which includes managing reservations for lodging, activities, transportation, and events. Key duties involve researching options, providing accurate information, and professionally communicating updates and changes via various platforms.
Technical Support Manager - West Coast/Pacific Time Zone
Tenable, Inc.
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Full Time
·
16 Weeks Ago
Tenable, Inc.
The role involves leading and mentoring a multi-shift Support Engineering team to achieve high levels of customer satisfaction, balancing team development with the delivery of a stellar support experience. This includes defining and monitoring KPIs, managing technical escalations, and collaborating with R&D and Product Management for swift issue resolution.
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The HR Onboarding Specialist will manage and coordinate the onboarding process for new volunteers and staff, preparing materials and scheduling orientation sessions. This role also involves acting as the primary point of contact for new team members and ensuring all necessary documentation and compliance requirements are met.
As a Customer Care Specialist, you will deliver total customer care across orders, product and training inquiries, and moderate-level technical support. You will resolve issues with urgency and empathy while guiding users through device and software workflows.
The Lead, Clinical Support & Care Services oversees a multi-disciplinary team responsible for non-provider clinical support services, ensuring patients receive timely follow-up care. Responsibilities include care coordination, advance care planning, DME coordination, and managing social determinants of health.
The VP of Customer Support & Services will define and improve the post-sales customer experience across the Americas, driving customer satisfaction and service value realization. This role will lead field support, technical support, and enhanced services while collaborating with various departments.
Remote Client Services Consultant (Independent)
Travel With Lani
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Full Time
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16 Weeks Ago
Travel With Lani
The consultant will research, create, and execute travel itineraries tailored to clients' needs. They will also handle client communications and issues throughout the travel process.
This role is responsible for architecting a scalable, high-performance support function by designing and executing a roadmap to decouple ticket volume from headcount using AI and automation for non-linear growth. The director will also foster a high-performing, high-trust culture, champion resource needs, and drive issue resolution through deep healthcare data proficiency.
The specialist will make outbound calls to patients, providers, and pharmacies to intervene in cases identified by the platform, obtaining necessary information and resolving medication-related issues. They will also handle inbound customer support requests and collaborate with clinical and product teams to optimize processes.
The specialist will be responsible for immediate outreach to individuals with out-of-range vital signs or device readings, assessing their immediate health needs, and educating them on available resources. Key duties include documenting all interactions, assisting with mobile care management devices, and collaborating with the broader care team to ensure adherence to care plans.
Remote Support Services Analyst
Triptasticadventures
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Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including accommodations and activities. Analysts will also communicate professionally and maintain organized client records.
Remote Client Support and Scheduling Associate
Triptasticadventures
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Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized itineraries and providing accurate information and recommendations. Additionally, the associate will assist with updates, changes, and service-related inquiries.
The Patient Service Representative is responsible for training patients and caregivers on the use and care of the LifeVest® device, programming it according to physician orders, and managing necessary paperwork. This role also involves contacting families to schedule services and traveling to patient locations for equipment setup and training.
Support Escalation Manager - Remote, USA
TeamViewer Germany GmbH
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Full Time
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16 Weeks Ago
TeamViewer Germany GmbH
The Support Escalation Manager is responsible for managing the end-to-end escalation and problem lifecycles, ensuring issues are prioritized and resolved according to SLAs/OLAs. This role also involves collaborating with various teams to drive efficient problem resolution and maintaining clear communication with customers.
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Customer Service Representative (Healthcare/Telehealth)
Wing Assistant
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Full Time
·
16 Weeks Ago
Wing Assistant
The role involves managing patient intake reviews, appointment scheduling, and ongoing patient communication. Additionally, the representative will coordinate medication submissions and handle patient inquiries.
Remote Client Support Representative - Travel
Sweet Carolina Travels
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Full Time
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16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and resolving issues to ensure customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
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Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and ensuring a high level of customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
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Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients with their travel needs by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and ensuring a high level of customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
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Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support before, during, and after their trips. Responsibilities include responding to inquiries, assisting with itinerary changes, and ensuring a high level of customer satisfaction.
Remote Client Support Representative - Travel
Sweet Carolina Travels
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Full Time
·
16 Weeks Ago
Sweet Carolina Travels
The Client Support Representative will assist clients throughout their travel journey by providing support via email, phone, and messaging platforms. They will respond to inquiries, assist with itinerary changes, and ensure a smooth travel experience.
Direct Support Professional (DSP)
Priority Group Services
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Full Time
·
16 Weeks Ago
Priority Group Services
The Direct Support Professional (DSP) provides hands-on support to individuals with developmental or intellectual disabilities, promoting community inclusion and personal growth. Responsibilities include assisting with daily living skills, providing transportation, and collaborating with team members to implement individualized service plans.
Direct Support Professional (DSP)
Priority Group Services
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Full Time
·
16 Weeks Ago
Priority Group Services
The Direct Support Professional (DSP) provides hands-on support to individuals with developmental or intellectual disabilities, promoting community inclusion and personal growth. Responsibilities include assisting with daily living skills, providing transportation, and collaborating with family and team members.
The IT HelpDesk Support Specialist is responsible for providing Tier 1 IT support to end users and managing helpdesk tickets. They ensure smooth and secure operations of IT systems while maintaining detailed resolution notes.
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We'll notify you when new positions matching this search are posted
Bilingual Customer Service Representative
Lithia & Driveway
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Full Time
·
16 Weeks Ago
Lithia & Driveway
The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases. This includes answering questions, coordinating virtual inspections, and maintaining communication with customers.
Remote Customer Support Associate
Triptasticadventures
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Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including accommodations and activities. Additionally, the associate will maintain organized and accurate client records while assisting with updates and inquiries.
The Client Services Analyst will support clients in planning and coordinating customized arrangements, including accommodations and activities. They will also maintain organized client records and assist with service-related inquiries.
Remote Scheduling Support Associate
Triptasticadventures
·
Full Time
·
16 Weeks Ago
Triptasticadventures
The role involves supporting clients with planning and coordinating customized arrangements, including reservations for accommodations, activities, and transportation. Additionally, the associate will communicate professionally and maintain accurate client records.
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