Client Itinerary Support Service - Remote
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AI Summary
Coordinate and book global reservations for accommodations, cruises, and transportation to create personalized client itineraries. Manage vendor communications and resolve booking issues while maintaining accurate client records.
We are increasing our remote team and are looking for ambitious individuals who enjoy helping others create meaningful experiences. In this role, you will coordinate and book reservations for clients around the world including accommodations, cruises, excursions, transportation, and events.
The ideal applicant thrives with organization, problem-solving, attention to detail, and connecting with people. You will have flexibility, ongoing training, and access to exclusive perks while working remotely.
Responsibilities:
- Design and manage personalized itineraries
- Research and coordinate reservations across multiple vendors
- Understand client preferences and provide tailored recommendations
- Communicate clearly and promptly with clients
- Resolve any booking-related issues
- Maintain accurate records and client notes
- Participate in ongoing training and skill development
Benefits:
- Fully remote setting
- Flexible schedule
- Access to exclusive perks and incentives
- Supportive team environment
Requirements:
- Citizenship in the US, UK, Mexico, Australia, or Spain
- Fluent in English with strong communication skills
- Must be at least 18 years of age
- Smartphone with internet access (laptop or desktop is also recommended)
- Customer service or hospitality background a plus
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