394 Knowledge Management jobs available for remote work from home. Apply for positions such as Associate Director, Clinical Supply Chain Sourcing Strategy and Innovation, Senior Manager, Software Maintenance Engineering(Technical Support, Mandarin speaking), Customer Success Lead, and more! Discover the best work-from-home or hybrid, full- and part-time jobs.
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The Associate Director will lead strategic drug sourcing initiatives and develop sourcing frameworks to support global clinical trials. This role involves driving innovation in comparator sourcing and optimizing the supplier ecosystem.
Lead and develop a high-performing technical support organization providing advanced diagnostics and troubleshooting for enterprise customers. Drive operational excellence by improving global processes, managing complex escalations, and partnering with cross-functional teams to enhance the customer experience.
Lead the end-to-end customer support function and design scalable operational processes and SOPs for a B2B2C rewards platform. Leverage AI and automation to optimize workflows and build the foundation for a future offshore support team.
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Collaborate with a national team to provide sophisticated legal, business, and technical research and knowledge management services. Develop expertise in AI and research resources to support the evolving needs of attorneys and clients.
Lead a team to design and integrate AI-enabled knowledge solutions and automated workflows to support legal practices. Act as a strategic advisor to practice leadership to improve efficiency and service delivery through the management of enterprise knowledge assets.
Lead statistical modeling, AI/ML evaluation, and data governance to support the VA Electronic Health Record modernization program. Develop reproducible analytics products and translate stakeholder needs into actionable metrics and executive reporting.
Design and deploy AI agents and automations to optimize the pre-sales process, including technical discovery and RFP responses. Partner with Solutions Engineers to identify friction points and build scalable tools that accelerate deal cycles.
Drive continuous improvement and standardization across APAC operations by developing SOPs and delivering targeted training programs. Act as a floating Portfolio Facilities Manager to ensure service continuity during site lead absences.
This role involves responding to inbound customer inquiries via phone and email, managing escalations from frontline vendor support, and serving as a subject matter expert for products and procedures. Responsibilities also include contributing to support documentation and identifying process improvement opportunities based on customer feedback.
The consultant will leverage technical best practices to deliver out-of-the-box and custom solutions on the ServiceNow platform, focusing on enhancing employee and customer workflows to improve efficiency and drive digital transformation. Responsibilities include developing technical solutions, implementing them, performing integration and functional testing, and instructing/directing the work of others on the development team.
The Delivery Excellence Manager will lead and orchestrate successful customer implementations and long-term engagements, ensuring efficient technical deployment and delivering proactive strategic guidance against joint success plans. This involves serving as the primary lead on new deployments, owning end-to-end delivery from kickoff to renewal, and developing tailored project plans.
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The Delivery Excellence Manager will lead and orchestrate successful customer implementations and long-term engagements, focusing on efficient technical deployment and proactive strategic guidance. This involves owning the end-to-end delivery from kickoff to renewal, creating success plans, and managing overall program execution.
The Mechanical Technical Manager will leverage their technical knowledge to produce mechanical standards for Expert Teams and the Knowledge Den. Key duties include creating and updating technical content, company specifications, standard details, and firmwide calculation spreadsheets.
As a Mechanical Technical Manager, you will be responsible for updating mechanical content for the Knowledge Den and Syska’s technical standards and specifications. You will also create technical content, update specifications, and mentor junior engineers.
The Nuvolo Developer will design, develop, and maintain integrations between ServiceNow/Nuvolo and external systems, while also configuring ServiceNow features and enhancing workflows. The role involves working closely with stakeholders to understand requirements and deliver reliable solutions.
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