ServiceNow Senior Technical Consultant Remote

Ondaro is with you for what comes next.

Ondaro is currently seeking an experienced Remote Senior ServiceNow Technical Consultant  to join our growing company. As an Ondaro Consultant, you will work with analysts, architects, and other engineers, leveraging technical best practices to deliver out-of-the-box and custom solutions to our customers on the ServiceNow platform. You will play a key role in enhancing both employee and customer workflows, helping to streamline processes, improve efficiency, and drive digital transformation.

Job Description:

• Provide expertise on technical capabilities related to development of ServiceNow. 
• Develop the technical solutions, implement them, and perform integration and functional testing. 
• Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development. 
• Intermediate level of ServiceNow development skills required. 
• A fundamental understanding of ITSM, ITIL and CMDB. 
• Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. 
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment. 
• JavaScript/AngularJS development experience. 
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP 
• Strong communication, presentation, and writing skills. 
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. 
• Understands technical and functional design requirements related to ServiceNow. 
• Create and manage scripts and workflows/flows. 
• Build dashboards based on application data models and external data sources. 
• Address problems of systems integration, compatibility and multiple platforms. 
• Consult with project teams and end users to identify application requirements. 
• Instruct, assign, direct and check the work of others on the development team. 
• Participate in development of software documentation and technical reports. 
• Participates in Agile ceremonies and backlog refinement.     

Qualifications: 

• 10+ Years of relevant experience  
• Advanced experience with ServiceNow implementations. 
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application. 
• Experience with relational databases (e.g. MySQL, Oracle) 
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. 
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs. 
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications. 
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. 
• Experience presenting and conducting demo reviews with client stakeholders. 
• Ability to obtain a DoD secret clearance. 
• At least one of the following certifications: 
• Certified ServiceNow Developoer 
• Certified ServiceNow Administrator 

Certified Implementation Specialist (ITSM, CSM, or similar) 

Perks? Oh, yes.

Ondaro success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

We value diversity at our company. Ondaro is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Ondaro, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn and YouTube!

Ondaro collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.