Provide L2 technical support for remote employees across North and Latin America, managing hardware, software, and connectivity issues. Administer Microsoft 365 identity and access, manage device enrollment via MDM, and support various SaaS platforms.
Robots and Pencils
21 Remote Job Openings at Robots and Pencils
Lead the scaling of systems, processes, and cross-functional infrastructure to support firm growth and financial performance. Manage critical business systems including PSA and HRIS while driving operational efficiency through AI-powered automation.
Own the end-to-end delivery of managed services engagements, ensuring SLAs and quality targets are met for AI-driven systems. Manage the operating cadence, including backlog refinement and release management, while serving as the primary delivery contact for clients.
Lead the design and delivery of complex, integration-heavy full-stack platforms and AI services. Define front-end architecture, establish engineering standards, and mentor junior engineers to ensure scalable and reliable production systems.
Develop and maintain backend services and frontend features for complex, integration-heavy platforms using Node.js and AWS. Collaborate with cross-functional teams to build reliable, scalable systems and integrate AI-native platforms.
Build and maintain scalable backend services and APIs using Node.js and AWS serverless architectures. Collaborate with cross-functional teams to develop frontend features and optimize system reliability through orchestration and event-driven processes.
Define the technical strategy and architecture for AI/ML systems, leading the implementation from design to production. Collaborate with leadership to shape the AI roadmap and mentor engineering teams to raise organizational standards.
Own and manage the product backlog, translating business needs into structured requirements and user stories for cross-functional delivery teams. Facilitate sprint execution and maintain strong client relationships to ensure the delivery of production-ready AI solutions.
Lead the architectural design and delivery of complex cloud, data, and AI/ML systems for enterprise clients. Serve as the senior technical authority, defining strategy and mentoring engineers to ensure scalable and secure production-ready deployments.
Define data architecture and platform strategy while building scalable pipelines for batch and real-time processing. Lead the design of data infrastructure for production AI/ML systems and mentor junior engineers to maintain high technical standards.
Design, implement, and deploy end-to-end production AI/ML systems including data pipelines and training workflows. Collaborate with cross-functional teams to integrate AI agents into enterprise operations and maintain system reliability and scalability.
Design and implement scalable data science approaches to automate business decision-making and solve complex problems. This includes building ETL processes, developing machine learning models, and collaborating with stakeholders to deliver production-ready AI solutions.
Lead the design and delivery of complex, integration-heavy full-stack platforms and AI co-workers. Define front-end architecture, develop scalable back-end systems, and integrate AI services across chat, voice, and web surfaces.
Lead the client engagement strategy and serve as the executive sponsor for strategic accounts to ensure long-term growth and retention. Oversee the account management organization and collaborate with leadership to drive sustainable revenue and digital innovation.
Staff Full Stack Engineer (ServiceNow)
Robots and Pencils
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Full Time
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24 days ago
Robots and Pencils
Lead the design and delivery of complex enterprise integration platforms connecting ServiceNow and SharePoint to AWS-backed data pipelines. Architect full-stack applications and integrate AI services like LLMs and RAG patterns into production systems.
Develop and maintain backend services and AI-native platforms using Python, Node.js, and AWS serverless architectures. Collaborate with cross-functional teams to build scalable, integration-heavy systems and agentic learning platforms.
Lead the product vision and strategy for Generative and Agentic AI solutions within the AWS ecosystem for enterprise clients. Own the end-to-end lifecycle from discovery and prototyping to production deployment and success measurement.
Develop and maintain backend services and AI-native platforms using Python, Node.js, and AWS serverless architectures. Collaborate with cross-functional teams to build scalable, integration-heavy platforms and improve system reliability.
Lead the execution of the Agentic Vehicle Assistant Proof of Concept by overseeing delivery phases and coordinating cross-functional teams. Manage stakeholder communication, risk mitigation, and delivery transparency to ensure project timelines and scope are met.
Design, implement, and deploy end-to-end production AI/ML systems, including data pipelines and training workflows. Collaborate with cross-functional teams to integrate AI agents into enterprise operations and maintain system reliability.
The Senior Data Architect/Strategist will design, develop, and deploy predictive models while collaborating with multidisciplinary teams to drive intelligent products and smarter business decisions. They will analyze complex datasets to extract insights and communicate findings to both technical and non-technical audiences.