This role involves responding to inbound customer inquiries via phone and email, managing escalations from frontline vendor support, and serving as a subject matter expert for products and procedures. Responsibilities also include contributing to support documentation and identifying process improvement opportunities based on customer feedback.
Remote Feedback Jobs (3,383)
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Director, Engineering Operations and Strategy
McGraw Hill LLC.
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Full Time
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17 Weeks Ago
McGraw Hill LLC.
This role focuses on translating engineering strategy into executable initiatives, leading cross-cutting projects like developer productivity and security practices, and designing/improving engineering operating rhythms across planning and reviews. Additionally, the director will act as a trusted advisor to engineering leaders, coaching them toward system-level thinking and facilitating alignment across diverging priorities.
The representative will provide front-line technical support via phone, chat, and tickets to grocery store customers using an iOS-based POS system, focusing on resolving operational issues and guiding users through workflows. This involves troubleshooting hardware like terminals and peripherals, supporting core POS functions, and escalating complex problems to higher-level teams.
The Vice President, Business Development is responsible for managing and deepening national customer relationships by developing and executing strategic plans to strengthen partnerships with national customers. This role focuses on driving prudent market share growth and fostering long-term customer loyalty through high-value engagement and tailored customer strategies.
The Lead Software Engineer will be responsible for designing and building high-polish, fail-safe user experiences across member-facing applications and clinical workflows, leading by example in system design and outcome ownership. Key deliverables include architecting end-to-end features, championing AI-first workflows, driving reliability initiatives, and mentoring other engineers.
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Adjunct Instructor Pool – Online Professional Development Education (OPDE) 15 APPLICANTS
Universities of Wisconsin
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Full Time
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17 Weeks Ago
Universities of Wisconsin
The instructor will facilitate classroom, online, and/or laboratory instruction, including student performance assessment and developing relevant instructional design and curriculum. Responsibilities also include serving as the initial student contact, maintaining content currency, evaluating work, and providing substantive feedback.
Associate Territory Manager - MedTech (Winston Salem, Greensboro, NC)
CVRx, Inc.
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Full Time
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17 Weeks Ago
CVRx, Inc.
The Associate Territory Manager will collaborate with Territory Managers to master CVRx technology, focusing on driving market development, providing technical case support, and contributing to revenue growth within the assigned territory. Key duties involve executing strategies to meet patient implant and revenue goals, building client relationships, mastering therapy principles, and providing hands-on support during implant procedures.
The role involves designing, building, and maintaining full-stack applications for identity and access management (IAM) experiences, while developing and integrating AI/ML models for use cases like fraud detection and risk-based authentication. Responsibilities also include leading SSO migrations, consolidating identity domains, and improving developer experience through internal tooling and APIs.
The role involves owning and delivering quarterly goals, leading engineers through ambiguity to solve open-ended problems, and ensuring team support during delivery. Responsibilities also include collaborating with product, design, and analytics, and supporting system operations through monitoring and on-call efforts.
The role involves owning the technical foundation for AI-native customer support by designing and optimizing how AI agents reason, retrieve information, and act, focusing on architecting knowledge systems and decision logic for reliable resolution at scale. Key duties include ensuring retrieval accuracy, building decision frameworks for confident agent actions, managing AI safety guardrails, and owning the feedback loop for continuous performance improvement.
The role involves leading SMB sales around key university campuses by turning campus space and student events into repeatable revenue streams, owning a cluster of campuses, and building/closing pipelines with local/regional advertisers. The individual will also help shape the US go-to-market strategy within an early-stage startup environment.
The Senior Product Consultant will customize actions for the Texas market to implement new product, pricing, and underwriting strategies for profitable growth, while maintaining loss ratio discipline and developing risk management strategies for the Independent Agency market. This role involves analyzing market dynamics, understanding competitors, reporting on product performance, and ensuring regulatory compliance across all product initiatives.
Associate Territroy Manager - MedTech (Columbus, OH)
CVRx, Inc.
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Full Time
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17 Weeks Ago
CVRx, Inc.
The Associate Territory Manager will work closely with Territory Managers to master CVRx technology, focusing on driving market development, providing technical case support, and contributing to revenue growth within the assigned territory. Key duties involve executing strategies to meet patient implant and revenue goals, building client relationships, delivering product training, and providing hands-on support during implant procedures.
Director, Account Management – Acquirer and Payment Processor Business Unit
VikingCloud
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Full Time
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17 Weeks Ago
VikingCloud
The Director of Account Management is responsible for managing executive-level relationships with tier-1 acquirer and payment processor accounts, ensuring long-term partnership health and retention. This role involves collaborating with customers to create tailored solutions that drive business growth for both the customers and VikingCloud.
Director, Account Management – Acquirer and Payment Processor Business Unit
VikingCloud
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Full Time
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17 Weeks Ago
VikingCloud
The Director of Account Management is responsible for managing executive-level relationships with tier-1 acquirer and payment processor accounts, ensuring long-term partnership health and retention. This role involves collaborating with various teams to align customer needs with business priorities and drive growth opportunities.
The Territory Manager will develop and drive strategies to meet patient implant and revenue goals while ensuring the execution of these strategies within the assigned territory. This role involves providing hands-on technical support, troubleshooting, and delivering educational assistance to healthcare providers regarding CVRx technologies.
The manager will lead and scale the North America enterprise sales business for the PerfectScale product line, managing approximately six Enterprise Account Executives while owning regional revenue, pipeline health, and forecast accuracy. Responsibilities include building and executing a regional Go-To-Market strategy focused on Kubernetes-heavy accounts and ensuring consistent attainment of quarterly and annual targets.
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The Business Development Representative will be responsible for proactively generating sales pipeline through various outbound prospecting methods like email, phone, and LinkedIn. This role involves booking qualified meetings and collaborating with Account Executives to hand off strong-fit nonprofit opportunities.
The role involves developing and executing sales strategies to target enterprise customers, focusing on building a robust pipeline to drive long-term growth and consistently meeting revenue targets. Responsibilities also include owning the entire sales cycle from prospecting to closing deals and nurturing relationships with C-level executives.
Amharic Language Specialist - Freelance AI Trainer Project
Invisible Agency
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Full Time
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17 Weeks Ago
Invisible Agency
The specialist will review and annotate Amharic content, assess AI-generated outputs for accuracy and fluency, and identify/document error patterns. They will also collaborate with the team to refine prompts, evaluation methods, and linguistic guidelines.
Product Enablement Specialist, CACTUS AI Solutions 50 APPLICANTS
Cactus Communications Services Pte. Ltd.
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Full Time
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17 Weeks Ago
Cactus Communications Services Pte. Ltd.
The specialist will serve as an internal and external ambassador for AI solutions, presenting at conferences and webinars, and delivering high-impact, tailored product demonstrations to enterprise clients. Key duties also involve training internal teams, creating enablement materials like playbooks and FAQs, and producing compelling product content such as videos and presentations.
The role involves acting as a trusted advisor to customers, understanding their technical and business needs, and preparing/conducting customized product demonstrations. Key duties also include leading Proof of Concepts, providing integration guidance, and supporting the sales team throughout the sales cycle.
This role is responsible for designing and implementing a Pan-African People and Culture strategy to support organizational growth and leading end-to-end people operations across multiple jurisdictions. Key duties include developing scalable HR policies, managing performance, ensuring compliance, and overseeing employee engagement initiatives.
HR Recruiter I Collaborazioni a Progetto | Full Remote
SalesValley
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Full Time
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17 Weeks Ago
SalesValley
The role involves managing the complete recruitment process, from intake and job profiling to head hunting, interviewing, and providing feedback loops, while also acting as a consultative partner to clients regarding priorities and selection processes. Additionally, the individual will support the structuring of essential HR processes such as basic employment contracts, HR administration, onboarding, and performance basics when required by the project.
Corporate Sales Engineer, East Africa (Remote, UAE)
CrowdStrike
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Full Time
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17 Weeks Ago
CrowdStrike
The role involves changing market perception of security possibilities by deploying, configuring, and demonstrating the CrowdStrike Falcon platform to prospective customers. Key duties include running Proof of Values, gathering technical requirements, and collaborating closely with Sales teams to provide deep technical expertise.
The Healthcare Advocate will develop trusting relationships with patients, assess their whole-person needs (medical, social, environmental), and create individualized care plans integrating various supports. Responsibilities include connecting patients to local services, analyzing bills, assisting with medication costs, organizing records, and coaching patients on condition management.
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The Senior Product Manager will own the full product execution cycle end-to-end, deeply understanding user problems through site visits and interviews, and partnering with cross-functional teams to rapidly shape and refine solutions. Success involves running this cycle with urgency and precision by consistently turning real-world construction challenges into scalable product solutions.
The core responsibility is to deliver impactful solutions to customers quickly by owning the full product execution cycle, which involves deeply understanding user problems through site visits and interviews, and partnering with Design and Engineering to refine solutions. This includes translating insights into clear specifications, leading sprint teams, and ensuring the value of shipped features is clearly communicated across internal teams and to customers.
The role involves architecting, building, and optimizing the frontend for the Analytics & Agentic HR Studio platform using React and TypeScript, leading development efforts in performance and scalability. Responsibilities include evolving the micro frontend architecture, collaborating on UX/UI designs, optimizing APIs, and owning CI/CD pipelines for frontend applications.
Software Engineer, Frontend/ Full Stack (Trading) 19 APPLICANTS
Phantom
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Full Time
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17 Weeks Ago
Phantom
The engineer will be responsible for building and owning the asset discovery experience across tokens, perpetuals, and prediction markets within the Discovery pod. This involves designing, building, and scaling systems for asset exploration across web, mobile, and browser extension platforms.
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