The Director of Clinical Services sets the strategic direction for clinical solutions and drives the performance, adoption, and optimization of these services across client engagements. This role leads clinical teams, influences product roadmaps, and ensures alignment between clinical workflows and organizational business goals.
Waystar
24 Remote Job Openings at Waystar
The consultant acts as the primary client contact for solution setup and design during the implementation stage of revenue cycle projects. They are responsible for managing deliverables, establishing trusted relationships with stakeholders, and ensuring client satisfaction through effective communication and problem-solving.
Lead and scale the data engineering team while overseeing the delivery of a modern, BigQuery-based data platform. Establish technical standards, manage pipeline architecture, and ensure high-performing, governed data ecosystems across business domains.
The Shared Services Partner implements and administers People Team programs, policies, and practices while providing operational support to team members and leaders. This role also focuses on identifying opportunities to improve processes through automation, AI-enabled tools, and cross-functional collaboration.
The Senior Software Engineer will design, build, and implement web and process applications while collaborating with business and technology teams. They are also responsible for troubleshooting production issues, mentoring team members, and ensuring adherence to coding standards.
The Revenue Integrity Review Specialist conducts thorough record reviews to identify process improvements and ensures accurate clinical documentation. They collaborate with internal teams to support optimal site performance and maintain high productivity standards.
Respond to and resolve complex technical product inquiries via phone, email, and ticketing systems while adhering to SLAs. Collaborate with engineering and product teams to resolve defects and contribute to the internal and external knowledge base.
Manage and prioritize a queue of technical EDI enrollment cases to ensure timely resolution and adherence to SLAs. Serve as the primary point of contact for clients and payers to resolve complex enrollment issues.
Provide expert-level technical support for Waystar's products and services to internal and external clients via phone, email, and ticketing systems. Collaborate with engineering and product teams to resolve complex technical issues and document best practices in the knowledge base.
Serve as the primary point of contact for strategic clients by resolving simple and complex technical issues via phone and web portal. Document research steps and collaborate with internal resources to ensure timely resolution of client concerns.
Conduct inpatient coding and documentation audits to ensure accuracy and compliance while analyzing clinical data for trends. Partner with clients and internal product teams to serve as a coding subject matter expert for healthcare technology innovation.
Serve as the primary support contact for strategic clients by resolving urgent and complex technical issues via phone and web portal. Document research steps and collaborate with internal resources to ensure timely resolution of client concerns.
As a Software Engineer, you will be a technical contributor for the Aware platform, working on all areas of the application domain across the full app delivery stack. You will design and implement highly resilient, scalable, and performant solutions that solve complex healthcare problems.
Build and maintain Power BI dashboards and data models to track marketing performance and KPIs. Implement and manage multi-touch attribution and pipeline measurement to report marketing's influence on the buyer journey.
The Product Manager is responsible for the complete lifecycle of revenue cycle solutions, from defining market requirements to packaging features into releases. This includes designing solution architectures, conducting market research, and collaborating with cross-functional teams to execute the product roadmap.
Solution Adoption Enrollment Specialist, Strategic Accounts
Waystar
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Full Time
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3 months ago
Waystar
The role is responsible for managing the end-to-end enrollment process for strategic accounts to enable electronic EDI transactions. This includes tracking progress with payers and intermediaries and resolving approval or denial issues.
Lead a high-performing team of software engineers and QA professionals to deliver scalable, customer-centric products. Manage people leadership duties including performance management, career development, and technical guidance on architectural decisions.
Design and optimize robust ML pipelines for data extraction and knowledge base construction while developing specialized language models. Build and maintain an agentic framework to orchestrate interactions between specialized AI tools and manage deployment on Google Cloud Platform.
The consultant will provide clinical insight into product development and testing while managing client implementation and user adoption. They are responsible for auditing product accuracy and ensuring AI technology aligns with clinical workflows and client needs.
The SDET is responsible for executing test cases, creating automated scripts, and documenting defect reports to ensure product quality. They collaborate with software engineers and product owners to troubleshoot issues and integrate automated tests into CI/CD pipelines.
The auditor will validate missing charges, coding variances, and overcharges while analyzing revenue leakage using proprietary technology. They are responsible for communicating findings to clients and achieving assigned financial performance goals.
Design, develop, and maintain robust C#/.NET microservices and cloud-native infrastructure for healthcare revenue cycle solutions. Collaborate with cross-functional teams to translate business requirements into technical specifications while mentoring junior engineers.
Manage full lifecycle recruiting for technical roles including software engineering and data science while partnering with hiring managers to define needs. Develop effective sourcing strategies and serve as a brand ambassador to ensure a positive and inclusive candidate experience.
Develop the entire ML pipeline, including data extraction techniques and fine-tuning specialized language models. Build and maintain the core agentic framework for orchestrating interactions between various specialized LM tools.