Perform statistical modeling and analysis of structured and unstructured datasets to develop metrics and visualizations of business trends. Collaborate with cross-functional teams to translate business needs into technical requirements and interactive dashboards.
Waystar
24 Remote Job Openings at Waystar
Manage and prioritize a queue of technical EDI enrollment cases to ensure timely resolution and adherence to SLAs. Serve as the primary point of contact for clients and payers to resolve complex enrollment issues.
Provide expert-level technical support for Waystar's products and services to internal and external clients via phone, email, and ticketing systems. Collaborate with engineering and product teams to resolve complex technical issues and document best practices in the knowledge base.
Serve as the primary point of contact for strategic clients by resolving simple and complex technical issues via phone and web portal. Document research steps and collaborate with internal resources to ensure timely resolution of client concerns.
The analyst will develop and maintain reports and dashboards to provide actionable insights for sales, marketing, and operational leadership. They will collaborate with cross-functional teams to translate complex datasets into narratives that drive business performance and process improvements.
Lead a team of enrollment specialists to manage high-volume client onboarding with a focus on quality and satisfaction. Oversee daily operations, maintain quality control processes, and manage staffing requirements and performance metrics.
Conduct inpatient coding and documentation audits to ensure accuracy and compliance while analyzing clinical data for trends. Partner with clients and internal product teams to serve as a coding subject matter expert for healthcare technology innovation.
Execute provider enrollment and form mapping while validating payer requirements to ensure high-quality outcomes. Leverage AI tools and internal systems to resolve enrollment issues and improve operational efficiency.
Serve as the primary support contact for strategic clients by resolving urgent and complex technical issues via phone and web portal. Document research steps and collaborate with internal resources to ensure timely resolution of client concerns.
As a Software Engineer, you will be a technical contributor for the Aware platform, working on all areas of the application domain across the full app delivery stack. You will design and implement highly resilient, scalable, and performant solutions that solve complex healthcare problems.
Build and maintain Power BI dashboards and data models to track marketing performance and KPIs. Implement and manage multi-touch attribution and pipeline measurement to report marketing's influence on the buyer journey.
The Product Manager is responsible for the complete lifecycle of revenue cycle solutions, from defining market requirements to packaging features into releases. This includes designing solution architectures, conducting market research, and collaborating with cross-functional teams to execute the product roadmap.
Act as the primary client contact for solution-specific setup and design during the implementation stage for healthcare organizations. Ensure contracted deliverables are met in compliance with terms while maintaining high client satisfaction and stakeholder relationships.
Solution Adoption Enrollment Specialist, Strategic Accounts
Waystar
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Full Time
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2 months ago
Waystar
The role is responsible for managing the end-to-end enrollment process for strategic accounts to enable electronic EDI transactions. This includes tracking progress with payers and intermediaries and resolving approval or denial issues.
Lead the discovery and deployment of market, product, and client insights to drive growth in the healthcare revenue cycle space. Collaborate cross-functionally to develop go-to-market strategies, create enablement assets, and execute product launches.
Lead a high-performing team of software engineers and QA professionals to deliver scalable, customer-centric products. Manage people leadership duties including performance management, career development, and technical guidance on architectural decisions.
Design and optimize robust ML pipelines for data extraction and knowledge base construction while developing specialized language models. Build and maintain an agentic framework to orchestrate interactions between specialized AI tools and manage deployment on Google Cloud Platform.
The Manager of Solution Adoption leads a team of consultants to manage the onboarding experience for healthcare clients, ensuring high satisfaction and predictable project results. They are responsible for building a high-performing team, overseeing project methodologies, and partnering with Sales to ensure smooth client transitions.
The consultant will provide clinical insight into product development and testing while managing client implementation and user adoption. They are responsible for auditing product accuracy and ensuring AI technology aligns with clinical workflows and client needs.
The SDET is responsible for executing test cases, creating automated scripts, and documenting defect reports to ensure product quality. They collaborate with software engineers and product owners to troubleshoot issues and integrate automated tests into CI/CD pipelines.
The auditor will validate missing charges, coding variances, and overcharges while analyzing revenue leakage using proprietary technology. They are responsible for communicating findings to clients and achieving assigned financial performance goals.
Design, develop, and maintain robust C#/.NET microservices and cloud-native infrastructure for healthcare revenue cycle solutions. Collaborate with cross-functional teams to translate business requirements into technical specifications while mentoring junior engineers.
Manage full lifecycle recruiting for technical roles including software engineering and data science while partnering with hiring managers to define needs. Develop effective sourcing strategies and serve as a brand ambassador to ensure a positive and inclusive candidate experience.
Develop the entire ML pipeline, including data extraction techniques and fine-tuning specialized language models. Build and maintain the core agentic framework for orchestrating interactions between various specialized LM tools.