TTEC Digital

AWS Project Manager

TTEC Digital · Full Time · 3 days ago

TTEC Digital

🌎 United States 💵 $100K - $125K per year ⭐ 5-10 yrs exp 💼 Software Development

The Project Manager acts as the primary communication focal point between development teams and clients, managing budgets, project scope, and resource allocation. They also provide technical guidance on AWS best practices and assist in the transition from delivery to managed services.

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Senior QA / SDET Engineer

TTEC Digital · Full Time · 5 days ago

TTEC Digital

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

You will own automation coverage for squad services, including fast-turnaround regression suites and load/stress testing for high-throughput systems. The role focuses on maintaining quality signals in a weekly deployment cycle within a startup-like environment.

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QA Lead /SDET Lead

TTEC Digital · Full Time · 5 days ago

TTEC Digital

🌎 Canada ⭐ 10+ yrs exp 💼 Others

The QA/SDET Lead will define and execute the quality strategy for a high-velocity platform, focusing on automation-first engineering and rapid regression testing. This role involves leading a team while remaining hands-on with framework design, architecture, and solving complex technical challenges.

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Agentic AI Engineer (Google ADK)

TTEC Digital · Full Time · 10 days ago

TTEC Digital

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

Design and scale production-ready Multi-Agent Systems and complex AI workflows using Google's Agent Development Kit. Integrate AI agents with enterprise datastores and APIs to move prototypes into mission-critical business systems.

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Client Success Manager

TTEC Digital · Full Time · 14 days ago

TTEC Digital

🌎 Philippines ⭐ 2-5 yrs exp 💼 Sales

Manage a portfolio of low-touch and tech-touch clients to ensure high satisfaction, seamless delivery, and on-time renewals. Collaborate with cross-functional teams to resolve escalations and identify opportunities for account expansion and value adoption.

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Solutions Architect- IP

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Act as the technical lead for enterprise customers by scoping deployments, designing tenant configurations, and conducting live demos. Translate business requirements into technical specifications for engineering while ensuring fast customer go-live timelines.

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Design System/UX Engineer

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Develop and maintain design systems and UX components for next-generation AI customer experience tools. Build automated QA, conversational analytics, and agentic automation tools for large enterprise clients.

customer-experience

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Senior Frontend Engineer (React + Chrome Extension)

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Develop next-generation AI CX tools including automated QA and conversational analytics for large enterprise brands. Build and ship high-efficiency, low-latency frontend solutions and Chrome extensions within an innovation group.

customer-experience

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QA Lead /SDET Lead

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 5-10 yrs exp 💼 Others

Lead the quality assurance and SDET efforts for the development of next-generation AI CX tools. Ensure the successful deployment of automated QA and conversational analytics into large-scale enterprise environments.

customer-experience

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Native / Desktop Engineer

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Develop and ship next-generation AI CX tools including automated QA and conversational analytics for enterprise clients. Build high-efficiency, low-latency distributed systems to improve company trajectory and stock value.

customer-experience

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Senior DevOps Engineer

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Build and deploy next-generation AI CX tools including automated QA and conversational analytics for enterprise clients. Focus on shipping high-efficiency, event-driven, and low-latency distributed systems at scale.

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Senior QA / SDET Engineer

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Develop and ship next-generation AI CX tools including automated QA and conversational analytics for enterprise clients. Focus on building high-efficiency, event-driven, and low-latency distributed systems.

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Senior Software Engineer (Platform — Backend / AI/ML / Integrations)

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Develop next-generation AI CX tools including automated QA, conversational analytics, and agentic automation for enterprise clients. Build and maintain high-efficiency, event-driven, and low-latency distributed systems.

customer-experience

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Conversational AI Chat Bot Developer, Cognigy

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 United Kingdom ⭐ 5-10 yrs exp 💼 Software Development

Develop and enhance conversational chatbot solutions using Cognigy and NICE Proactive AI Agent for client projects. Responsibilities include coding in JavaScript, performing unit testing, and delivering high-quality software while managing project objectives.

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Conversational AI Chat Bot Developer, Cognigy

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 Canada ⭐ 5-10 yrs exp 💼 Software Development

Develop and enhance conversational AI chatbot solutions using Cognigy and NICE Proactive AI Agent for client projects. Responsibilities include coding in JavaScript, performing unit testing, and delivering high-quality software while managing project objectives.

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VP, Solution Architecture – Azure

TTEC Digital · Full Time · 17 days ago

TTEC Digital

🌎 United States 💵 $250K - $299K per year ⭐ 10+ yrs exp 💼 Software Development

Lead the strategic growth and evolution of TTEC Digital's Azure practice, focusing on data modernization and AI enablement. Develop go-to-market strategies and manage the strategic partnership with Microsoft to drive revenue and market expansion.

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Principal Software Engineer

TTEC Digital · Full Time · 21 days ago

TTEC Digital

🌎 Canada ⭐ 10+ yrs exp 💼 Software Development

Act as the primary problem solver and technical leader, owning platform architecture decisions for the C1 Platform Foundation. You will develop reference implementations and mentor engineers by writing code to unblock squads.

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Director of Engineering

TTEC Digital · Full Time · 21 days ago

TTEC Digital

🌎 Canada ⭐ 10+ yrs exp 💼 Others

Run the day-to-day engineering organization, owning delivery across all squads and managing the hiring pipeline. Translate business requirements into technical scope and ensure the consistent shipment of working software via weekly demos.

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Engineering Tech Lead

TTEC Digital · Full Time · 21 days ago

TTEC Digital

🌎 Canada ⭐ 10+ yrs exp 💼 Software Development

Lead a development squad as a player-coach, writing complex code and overseeing the delivery of real-time AI CX tools. Own the development of event-bus services, AI/ML pipelines, and connector frameworks for enterprise deployments.

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Product Manager — Services

TTEC Digital · Full Time · 24 days ago

TTEC Digital

🌎 Canada ⭐ 5-10 yrs exp 💼 Product

Own the platform backend, including AI services, Desktop Intercept clients, and third-party integrations for CCaaS and CRM platforms. Define API contracts, set latency and cost budgets, and establish guardrails for AI-driven customer experience tools.

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Product Manager-— Workspace

TTEC Digital · Full Time · 24 days ago

TTEC Digital

🌎 Canada ⭐ 5-10 yrs exp 💼 Product

Own the end-to-end agent and supervisor experience, including the Agent UI, Control UI, and Active Listening UX. Define information hierarchy and real-time UX standards to reduce cognitive load and improve agent efficiency.

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Enterprise Sales Executive - Digital - Microsoft

TTEC Digital · Full Time · a month ago

TTEC Digital

🌎 United States 💵 $160K - $175K per year ⭐ 10+ yrs exp 💼 Sales

The Sales Executive is responsible for generating revenue by acquiring new clients and expanding existing accounts through Microsoft digital contact center solutions. This includes developing joint target account strategies with Microsoft and presenting complex proposals to corporate decision-makers.

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AWS Inside Sales Representative

TTEC Digital · Full Time · a month ago

TTEC Digital

🌎 United States ⭐ 2-5 yrs exp 💼 Software Development

The role focuses on identifying and qualifying new business opportunities through coordinated prospecting campaigns in partnership with AWS. Responsibilities include account targeting, executing multi-channel outreach, and converting engagements into meetings for field sellers.

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Senior Customer Experience Consultant - Conversational Design

TTEC Digital · Full Time · 2 months ago

TTEC Digital

🌎 Canada ⭐ 2-5 yrs exp 💼 Design

Design and implement conversational flows and personalities for Intelligent Virtual Assistants to ensure a human-like AI experience. Act as a trusted advisor to clients by providing guidance on CX automation strategy and analyzing performance data to improve bot interactions.

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Account Executive - Digital Sales - CCaaS

TTEC Digital · Full Time · 2 months ago

TTEC Digital

🌎 United States 💵 $135K - $170K per year ⭐ 10+ yrs exp 💼 Sales

Drive new business growth by identifying and closing new logo opportunities within enterprise and upper mid-market organizations. Lead complex sales cycles for CCaaS, AI, and digital transformation solutions while collaborating with cross-functional teams.

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Senior Business Data Analyst

TTEC Digital · Full Time · 2 months ago

TTEC Digital

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

The role involves leading end-to-end analytics initiatives by translating business needs into actionable insights and automating data pipelines. It also focuses on ensuring data quality, governance, and the delivery of predictive algorithms to support strategic decision-making.

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NiCE AI Senior Consultant

TTEC Digital · Full Time · 2 months ago

TTEC Digital

🌎 Philippines ⭐ 5-10 yrs exp 💼 Software Development

Develop, test, and deliver the NICE CXone AI software platform, specifically implementing Proactive AI Agents, Cognigy, and Omilia. Responsibilities include coding, unit testing, resolving defects, and supporting the production environment within a team setting.

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Engagement Director - Microsoft Azure

TTEC Digital · Full Time · 2 months ago

TTEC Digital

🌎 Canada 💵 $200K - $240K per year ⭐ 10+ yrs exp 💼 Software Development

Lead and own multiple complex, large-scale Microsoft Azure transformation engagements while ensuring client success and meeting business objectives. Manage financial metrics, P&L across portfolios, and drive customer satisfaction through strategic relationship management.

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AWS Support Engineer

TTEC Digital · Full Time · 3 months ago

TTEC Digital

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The Support Engineer ensures the stability and performance of client contact center platforms built on Amazon Connect and AWS. Responsibilities include 24x7 operational support, incident triage, proactive monitoring, and collaborating with developers to implement sustainable fixes.

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AWS Sr. Developer Node.js/TypeScript

TTEC Digital · Full Time · 3 months ago

TTEC Digital

🌎 United States 💵 $115K - $135K per year ⭐ 5-10 yrs exp 💼 Software Development

The role involves leading a team of developers to manage, operate, and improve AWS-based solutions for clients within a managed services framework. Responsibilities include incident response, change management, infrastructure-as-code updates, and mentoring junior team members.

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Genesys Platform Adoption Specialist

TTEC Digital · Full Time · 3 months ago

TTEC Digital

🌎 Philippines ⭐ 2-5 yrs exp 💼 Others

The Platform Adoption Specialist is responsible for independently scoping and executing configuration changes within the Genesys Cloud platform. They manage a high volume of MACD tasks while coordinating with internal teams and clients to ensure high-quality, efficient implementations.

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Genesys Cloud Support Engineer

TTEC Digital · Full Time · 4 months ago

TTEC Digital

🌎 Colombia ⭐ 0-2 yrs exp 💼 Software Development

The Genesys Cloud Support Engineer provides technical assistance by diagnosing and resolving customer issues through root cause analysis and application review. They manage support requests via voice, email, or web while maintaining accurate documentation and fostering strong client relationships.

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NiCE CXone Engineer, Professional Services Consultant

TTEC Digital · Full Time · 4 months ago

TTEC Digital

🌎 Philippines ⭐ 2-5 yrs exp 💼 Software Development

The NICE CXone Engineer is responsible for the development, testing, and implementation of the NICE CXone software platform. This role involves collaborating with project teams to enhance software, resolve defects, and support production environments using agile or waterfall methodologies.

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Client Success Manager

TTEC Digital · Full Time · 5 months ago

TTEC Digital

🌎 Colombia ⭐ 2-5 yrs exp 💼 Sales

The Client Success Manager will manage low-touch/tech-touch clients, focusing on proactive engagement, issue resolution, and ensuring high satisfaction and measurable business outcomes. This involves serving on a shared team, monitoring client health metrics, and coordinating escalations with internal cross-functional teams.

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Technical Account Manager

TTEC Digital · Full Time · 5 months ago

TTEC Digital

🌎 Colombia ⭐ 5-10 yrs exp 💼 Sales

The Technical Account Manager will serve as the primary post-sales contact, building trusted relationships and ensuring clients gain value from Amazon Connect and AWS capabilities through proactive guidance. This includes overseeing technical execution across incidents, enhancements, and environment stability while monitoring platform health and communicating risks.

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Technical Account Manager

TTEC Digital · Full Time · 5 months ago

TTEC Digital

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

The Technical Account Manager will serve as the primary post-sales contact, building trusted relationships and ensuring clients adopt and gain value from Amazon Connect and related AWS capabilities through proactive guidance. This role oversees technical execution across incidents, enhancements, change requests, and environment stability while communicating risks and action plans.

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Pre-Sales Solution Architect- AWS

TTEC Digital · Full Time · 6 months ago

TTEC Digital

🌎 Colombia ⭐ 10+ yrs exp 💼 Software Development

The Pre-sales Solution Architect will gather customer requirements, design solutions, and document them. They will also plan customer enablement sessions and help resolve customer objections related to cloud migration.

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