Build and optimize AI-powered internal tools for sales analysis, knowledge management, and executive decision support. Develop AI agents using RAG and vector databases to improve company operations and drive AI adoption.
Smartcat
20 Remote Job Openings at Smartcat
Define and amplify Smartcat's market narrative by partnering with executives to build a differentiated point of view. Lead executive social strategy and high-impact PR to drive awareness and pipeline growth.
Drive strategic outbound prospecting and ABM campaigns to generate high-quality pipeline within Enterprise and Strategic accounts. Execute multi-channel outreach and partner with Account Executives to convert qualified meetings into business opportunities.
Lead full-cycle recruiting for GTM and Tech roles to increase talent density using an AI-first, data-driven approach. Partner with executives to influence hiring strategy, compensation, and organizational design while optimizing recruiting workflows through automation.
Establish a company-wide center of QA excellence by building a quality management system to reduce production bugs. Lead the QA team in implementing automated testing processes and integrating AI-based QA approaches across the development lifecycle.
Lead the company-wide QA excellence center to elevate product reliability and user experience. Establish a quality management system and automated testing processes to significantly reduce production bugs.
Develop automated tests and lead the automation strategy to enhance product quality across the development lifecycle. Collaborate with cross-functional teams to embed quality early and mentor team members in QA best practices.
You will own and scale global accounting, tax, and payroll operations while building a modern, automation-driven finance infrastructure. This role involves leading a team of three and partnering with internal stakeholders to ensure accurate financial reporting and compliance across multiple international entities.
You will build working prototypes from concept to production using AI tools and design end-to-end agentic workflows. You are responsible for defining evaluation metrics, monitoring performance, and validating features directly with real users.
The Director of Product Marketing will own the go-to-market strategy, messaging, and packaging for solutions targeting marketing and L&D buyers. They will lead product launches, refine value propositions, and collaborate across teams to ensure marketing insights influence the product roadmap.
The Key Account Executive is responsible for managing and expanding multi-million ARR relationships with enterprise customers while aggressively hunting for new high-potential logos. This role involves leading executive-level conversations, driving revenue outcomes, and collaborating with cross-functional teams to deliver AI-powered solutions.
The Forward Deployed Engineer will lead end-to-end technical execution for enterprise customers, from pre-sales discovery to implementation and value realization. They will design and deploy AI-powered workflows, manage complex integrations, and act as a technical advisor to drive product adoption and expansion.
The Enterprise Client Executive is responsible for protecting, renewing, and expanding Smartcat’s enterprise customer base. This role involves managing a portfolio of accounts, driving on-time renewals, and identifying expansion opportunities through executive relationship management.
This role owns the operating system for product execution and releases, focusing on translating strategy into actionable plans, establishing operating cadences, and owning the end-to-end release process across Product, Engineering, Design, and GTM teams. Key duties include ensuring release quality, tracking post-launch performance, driving visibility, and improving overall product development processes to focus teams on measurable outcomes.
The mission involves owning a critical track related to translation and AI-based textual content generation, requiring understanding client pain points, ensuring product-market fit, and driving adoption and expansion metrics. This role demands acting as an entrepreneur to achieve breakthroughs, measured by the volume of words processed through the platform, while defining roadmaps and owning feature delivery.
The Customer Experience Specialist is responsible for addressing customer needs with empathy and clear communication, maintaining high customer satisfaction rates, and collaborating with the product team by reporting feedback and escalating issues like feature requests or bugs. Responsibilities include resolving requests in ticketing systems, engaging via tickets during shifts, participating in rotational on-call duties, troubleshooting complex issues, and developing user documentation.
The specialist will address customer needs with empathy and clear communication, maintaining a high customer satisfaction rate while collaborating with the product team to report feedback and escalate issues like feature requests and bugs. Responsibilities include resolving customer requests in ticketing systems, engaging via tickets during shifts, and participating in rotational on-call rosters for critical issues.
Develop and improve benchmarks for translation problems while working with NER, word alignment, and automatic translation quality scoring systems. Set up infrastructure for self-hosted solutions.
The Head of AI will shape Smartcat's AI strategy and drive the development of innovative use cases and user experiences. This role includes leading a team of AI/ML engineers and focusing on language AI quality, product experience redesign, and an AI-driven customer lifecycle.
The Key Account Executive is responsible for expanding existing enterprise customer relationships and aggressively pursuing new enterprise logos. This role requires a hunter mentality and involves leading executive-level conversations to drive revenue growth.
