The Customer Success Manager will manage a portfolio of large law firm accounts to drive adoption, workflow transformation, and measurable business outcomes using LexisNexis solutions. They will serve as a trusted advisor to stakeholders, partnering cross-functionally to ensure retention, growth, and effective change management.
RELX
73 Remote Job Openings at RELX
The Implementation Manager serves as the primary point of contact for professional services engagements, leading customer implementations from planning through delivery. They are responsible for managing a portfolio of projects while coordinating cross-functional teams to ensure delivery against quality, scope, timeline, and budget objectives.
The role involves leading the development and maintenance of Practical Guidance content for the Criminal Law practice area by monitoring legal developments and managing editorial workflows. You will also integrate AI and emerging technologies to enhance content accuracy, usability, and customer value.
The Strategic Engagement Manager supports Elsevierβs Analytical and Data Services strategy by managing complex customer engagements and building relationships with senior stakeholders. They are responsible for identifying growth opportunities, leading solution positioning, and coordinating cross-functional teams to drive adoption and revenue.
The Academic Success Manager acts as a trusted advisor to institutional customers, driving demand for e-solutions and ensuring successful onboarding and implementation. They are responsible for conducting training sessions, identifying new opportunities, and collaborating with sales teams to convert leads.
The Strategic Account Director manages and expands relationships with key insurance clients to drive growth, retention, and profitability. They act as the primary senior-level contact, leading account planning, forecasting, and cross-functional collaboration to deliver value-added solutions.
The Sales Skills Coach will identify skill gaps and design scalable coaching programs to elevate sales performance across a global organization. They will deliver one-on-one and small group coaching while reinforcing winning behaviors through data-driven insights and deal simulations.
Solutions Account Manager, Research Intelligence, Midwest, Colorado
RELX
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Full Time
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3 days ago
RELX
Drive revenue growth for AI-powered research intelligence platforms by managing strategic partnerships with academic institutions. Develop and execute account strategies while utilizing consultative sales techniques to address the needs of university leaders and researchers.
The Strategic Deal Coordinator manages the end-to-end execution of new business and renewal deals from the agreement stage to closed-won. They are responsible for maintaining pipeline accuracy, resolving deal blockers, and coordinating across sales, legal, and operations teams.
The Associate Legal News Editor is responsible for monitoring legal developments, identifying relevant documents, and writing daily news articles. They also provide tactical guidance to the team and analyze web-based content usage to improve publication focus.
Drive revenue within the health science education market by promoting and selling digital assessment products to private and secondary schools. Collaborate with account owners to develop effective sales strategies and ensure successful implementation and adoption of the solution portfolio.
The Senior Investigative Analyst provides investigative support to federal government customers by evaluating threats, critical incidents, and criminal research. They collect, process, and analyze data from multiple sources to generate actionable intelligence reports and briefings for executive leadership.
The Segment Revenue Specialist will lead go-to-market initiatives and drive product adoption by collaborating across Sales, Product, and Marketing teams. They are responsible for developing enablement materials, managing launch timelines, and using data to track campaign effectiveness.
The Customer Onboarding Specialist manages the end-to-end customer onboarding experience, serving as the primary point of contact to ensure successful implementation. They leverage automation, AI, and digital tools to streamline processes, drive adoption, and collaborate with cross-functional teams to enhance customer value.
The Account Executive will prospect for new business through high-volume outbound calls and build strong relationships with prospective customers. They will also collaborate with Account Managers to deliver product demonstrations and achieve shared revenue goals.
The Senior Manager will lead a team to execute a strategic roadmap for expanding the North America Analytical content portfolio using AI-assisted editorial workflows. They will also manage author relationships, oversee content quality, and drive market alignment through data-driven insights.
The Associate Customer Engagement Manager will manage a portfolio of customers to ensure they maximize value and ROI from the RiskNarrative platform. This role involves coordinating technical and operational activities while collaborating cross-functionally to deliver strategic roadmaps and platform optimizations.
The role involves managing the full sales cycle, from prospecting and lead generation to closing deals within enterprise corporate accounts and law firms. You will act as a consultant to identify client business challenges and provide tailored solutions using the company's analytical platforms.
The Account Manager will maintain and grow strategic relationships with academic institutions across Italy, Greece, Malta, and Cyprus. They are responsible for driving revenue growth, leading account planning, and conducting high-value negotiations for research solutions.
The Strategic Account Executive serves as a product expert for Financial Crimes Compliance solutions, collaborating with sales teams to identify opportunities and drive revenue. They are responsible for staying current on regulatory changes and translating complex compliance needs into customer-focused solutions.
The Senior Project Manager is responsible for the end-to-end delivery of client programs, ensuring projects meet scope, timeline, budget, and quality expectations. They act as the primary point of accountability, driving stakeholder alignment, risk management, and cross-functional team coordination.
The consultant will provide consultative services to legal customers to maximize product usage and drive revenue growth within assigned government accounts. They will also collaborate with sales partners to develop strategic account plans and gather intelligence for future product development.
The role involves developing, managing, and executing a customer-focused content publishing strategy for medical reference products. You will be responsible for managing budgets, schedules, and content delivery across various electronic and print platforms.
The role involves curating and expanding authoritative US legal analysis by leveraging AI-enabled editorial tools and managing relationships with external authors. You will apply editorial judgment to refine AI-generated content and contribute to the continuous improvement of AI tools used for legal content development.
The Content Performance Analyst will manage and structure data to produce decision-ready insights and executive narratives regarding content performance and quality. They will also collaborate with cross-functional teams to standardize performance reporting and support strategic decision-making for AI-assisted content production.
The consultant will manage and nurture relationships with law firm clients to ensure successful onboarding, training, and solution adoption. They will also collaborate cross-functionally to resolve technical issues and advocate for client needs to drive product improvements.
The Assistant Managing Editor will lead a team of reporters and editors to produce rigorous, data-driven journalism while ensuring editorial quality and accuracy. They will oversee the entire lifecycle of data series, from conceptualization and research to final publication.
The Associate Clinical Editor is responsible for reviewing, updating, and revising clinical content to ensure it remains accurate and evidence-based. They will manage projects, meet deadlines, and collaborate with internal teams to support content needs and respond to clinical inquiries.
The Senior Manager will lead end-to-end strategy projects, structuring ambiguous problems and delivering actionable recommendations to senior leadership. They will also act as a trusted advisor to business units, driving strategic initiatives and mentoring junior team members.
Lead end-to-end client implementations of the CounselLink platform, including discovery, configuration, and deployment of legal operations solutions. Manage project deliverables, facilitate stakeholder workshops, and provide ongoing support to ensure successful client adoption and business outcomes.
The Senior Editor will shape editorial strategy and manage the selection of high-quality research for The Lancet Regional Health β Europe. Responsibilities include commissioning content, identifying peer reviewers, and representing the journal within the regional health community.
The Content Performance Analyst will manage and validate data from editorial and operational sources to produce decision-ready insights for leadership. They will also optimize reporting processes and collaborate with cross-functional teams to strengthen quality measurement systems for AI-assisted content production.
The Legal Content Analyst manages the lifecycle of legal content, including research, document analysis, and the development of operational reports and dashboards. They also collaborate with cross-functional teams to drive automation, vendor management, and continuous improvement initiatives.
The Director leads editorial and subject matter expert teams to develop and scale AI-enabled case law content initiatives. They partner with cross-functional stakeholders to ensure AI-generated content meets high standards for legal accuracy, editorial quality, and operational readiness.
Oversee end-to-end operational delivery and team engagement for the Consumer Advocacy Team. Lead day-to-day operations, drive performance, and manage escalated customer issues while collaborating on automation initiatives.
Develop and maintain software for device intelligence that operates within mobile apps and web browsers. Focus on gathering, sending, and processing data while ensuring high performance and system-level efficiency.
The Engagement Manager will lead the implementation of LexisNexis Risk Solutions, overseeing the entire project lifecycle and driving client adoption. They will act as the primary point of contact, managing complex projects and presenting quarterly business reviews to stakeholders.
The role involves identifying and developing relationships with key decision-makers within healthcare systems to drive new business opportunities for clinical solutions. You will be responsible for creating account plans, performing product demonstrations, and managing sales forecasting within an assigned territory.
The Director of Customer Success serves as a strategic partner to C-suite stakeholders at health systems and payers to drive adoption and value realization of the Mytonomy Cloud. They are responsible for orchestrating cross-functional teams to ensure customer success, identifying expansion opportunities, and measuring clinical and operational outcomes.
The role involves assisting with cloud infrastructure provisioning, deployment support, and security improvements using automation. You will collaborate with senior engineers to troubleshoot issues, maintain automated workflows, and implement infrastructure as code.
The Principal Product Manager will own the product strategy, roadmap, and execution for the Mytonomy patient engagement platform. They will lead cross-functional teams to integrate AI-driven capabilities and expand the platform's ecosystem with EMR/EHR and CRM systems.
The Sales Operations Analyst will support the sales organization by providing data-driven insights, reporting, and operational support to improve efficiency. They will collaborate with cross-functional teams to manage sales planning, territory design, and process optimization initiatives.
The Client Manager will manage, protect, and grow customer revenue by selling LexisNexis products and services. Responsibilities include building strong customer relationships, identifying expansion opportunities, and achieving monthly sales and KPI targets.
Manage a portfolio of large law firm accounts to drive product adoption, workflow transformation, and measurable business outcomes. Partner cross-functionally with sales and product teams to ensure customer retention and identify expansion opportunities.
The Senior Data Analyst II leads the end-to-end delivery of analytics and reporting to improve content-flow performance and drive data-informed decision-making. They act as a thought partner to senior stakeholders, translating complex business questions into structured hypotheses and actionable insights.
The Solution Sales Manager identifies and advances new commercial opportunities while bridging the gap between sales, product, and marketing teams. They are responsible for generating leads, building strategic partnerships, and providing actionable market intelligence to drive revenue growth.
The Strategic Projects Lead will support the development and execution of strategic initiatives to drive growth and market success. They will coordinate cross-functional projects, analyze market opportunities, and utilize data to shape go-to-market strategies.
The eCSM develops meaningful partnerships and individualized success plans to ensure customers maximize the value of digital products. They act as a trusted adviser and customer advocate, collaborating with cross-functional teams to drive retention and usage.
The role focuses on identifying new business opportunities and building relationships with C-suite decision makers within healthcare systems to sell the ClinicalKey search engine. Responsibilities include creating account plans, performing remote product demonstrations, and collaborating with internal stakeholders to exceed sales targets.
The role focuses on managing a portfolio of healthcare clients to ensure product adoption, minimize churn, and drive strategic account expansion. Key duties include conducting business reviews, negotiating contracts, and collaborating with internal teams to align SaaS solutions with client goals.
The role involves leading the full life-cycle of security incident response investigations and conducting cyber forensic investigations across physical and cloud platforms. The engineer will also develop proactive threat intelligence and optimize security protection technologies to enhance organizational resilience.
The role focuses on driving sales by conducting technical product demonstrations and responding to complex RFPs and security questionnaires. It involves collaborating with sales and product teams to create enablement tools and providing technical training to internal and external audiences.
Design, build, and operate scalable AWS systems while managing infrastructure via Terraform and improving observability. Lead incident response, root cause analysis, and automate operational tasks to reduce toil.
Cover the legal industry in California with a focus on the adoption of legal technology and generative AI. The role involves breaking news, spotting trends, and producing both quick-turn stories and deeply reported feature pieces.
Lead new business development for CounselLink in the UK market, managing the full enterprise sales cycle from prospecting to close. Build executive relationships with General Counsel and Legal Operations to expand the adoption of legal technology solutions.
Lead the development of modern SaaS solutions while fostering an AI-first engineering culture through the use of AI coding tools. Manage direct reports through coaching and performance management while overseeing the technical design and delivery of secure, scalable Azure services.
Define and own the AI architecture vision for the ProtΓ©gΓ© agentic AI assistant within PatentSight+. Lead the design of reasoning systems, retrieval architectures, and AI-driven data enrichment while ensuring compliance with Responsible AI standards.
Lead the design and delivery of a multi-workstream sales and CSM learning curriculum focused on behavior change and commercial impact. Coach experienced sales professionals and managers using data-driven insights to improve customer value articulation and sales effectiveness.
Own the roadmap and execution for government payment features across multiple channels including online, POS, and IVR. Lead the end-to-end delivery of secure, scalable payment solutions while collaborating with engineering, UX, and compliance teams.
The role focuses on identifying qualified prospects and navigating company structures to secure business opportunities. You will collaborate with sales teams to schedule appointments and undergo training to master product demonstrations.
Lead the commercialization of security industry events by selling strategic sponsorships and brand positioning opportunities. Actively prospect new clients and manage relationships with key decision-makers in Monterrey.
Provide consultative services and education to legal customers to maximize the use of LexisNexis products. Collaborate with sales partners to develop strategic account plans and identify new business opportunities.
Lead global market and competitive intelligence for ProtΓ©gΓ© to drive forward-looking insights and rapid responses to AI-driven market shifts. The role involves shaping product innovation, commercial strategy, and GTM execution while maintaining a central AI-enabled intelligence repository.
The role involves partnering with stakeholders to elicit requirements and translate business needs into technical specifications and user stories. The analyst will also evaluate existing systems and collaborate with cross-functional teams to drive AI-enabled workflows and process improvements.
Develop and grow strategic accounts within Retail Pharmacy, HealthIT, and Insurance organizations. Lead the sales process and cross-functional teams to create solutions that meet customer short and long-term needs.
Build and maintain long-term relationships with key decision-makers to ensure high customer satisfaction and maximize the value of online fiscal solutions. Identify and close new commercial opportunities to achieve revenue targets and expand existing customer accounts.
The Solutions Consultant drives adoption and retention of healthcare customers by architecting technical solutions and delivering final pitches. They partner with sales leadership and internal departments to align product capabilities with client pain points and success criteria.
Build and maintain long-term relationships with key decision-makers to ensure high customer satisfaction and maximize the value of online fiscal solutions. Identify and close new commercial opportunities to achieve revenue targets and drive growth.
Design and validate Agentic AI-driven product capabilities using NLP and LLMs to solve complex Intellectual Property workflows. Develop retrieval strategies and establish best practices for model evaluation and benchmarking to drive product recommendations.
Design and validate Agentic AI-driven capabilities for the ProtΓ©gΓ© assistant using LLMs and NLP. Develop retrieval strategies and agentic workflows to solve complex Intellectual Property tasks and translate results into product recommendations.
Perform hands-on penetration testing across web applications, APIs, and cloud environments while validating security controls. Collaborate with development teams to triage findings, track remediation, and develop security testing methodologies for GenAI applications.
Lead the identification and deployment of AI and automation solutions to streamline editorial and content operations for Global Forms and Precedents. Collaborate with cross-functional teams to execute AI strategies and ensure alignment with organizational governance and quality standards.
Lead growth and transformation of strategic enterprise accounts by selling Nexis' content, data, API, and AI-enabled solutions. Build executive trust and orchestrate internal resources to align solutions with high-value business priorities.