The Senior Director of HR Operations will own the full scope of people operations infrastructure, including HRIS, payroll, benefits, and compliance. They will lead the team in building scalable processes and serve as a strategic business partner to Finance, Legal, and IT.
You will build and improve fraud risk models and scoring systems using audio, behavioral, and metadata signals to enhance scam detection. Additionally, you will partner with engineering teams to transition research into production and support high-priority fraud investigations.
You will map internal business processes across departments like Finance and RevOps to identify high-value opportunities for AI integration. You will build, deploy, and manage a portfolio of agentic AI tools and workflows while proving their ROI and driving organizational adoption.
Design, build, and optimize large-scale, multi-cloud infrastructure while managing the observability stack and operational processes. Automate manual workflows and ensure the reliability, scalability, and performance of the SaaS platform.
The Director of Demand Generation will own the marketing-sourced pipeline across core products, healthcare, and Pulse for Meetings. They are responsible for architecting integrated campaigns, managing full-funnel performance, and leading cross-functional teams to achieve revenue goals.
Design, develop, and maintain high-performance backend services and APIs for authentication and identity verification. Collaborate with cross-functional teams to integrate AI/ML capabilities and ensure system reliability, scalability, and security.
Serve as a trusted advisor to strategic customers, guiding them through the full lifecycle of Pindrop's fraud and authentication solutions. Lead complex client engagements, conduct technical workshops, and collaborate cross-functionally to drive operational efficiency and risk mitigation.
The Content and Brand Editorial Lead will architect the company's narrative and manage the editorial roadmap to define Pindrop's voice in the Identity Trust category. They will oversee flagship publications, translate complex technical research into executive-level content, and drive organic inbound pipeline growth.
The role serves as a strategic advisor to GTM teams, owning financial models and performance insights for pipeline, ARR growth, and customer economics. It involves managing the GTM finance operating model, including annual planning, board reporting, and ROI analysis for marketing and sales productivity.
Lead corporate financial planning, forecasting, and the development of integrated three-statement operating models to support executive decision-making. Drive SaaS performance benchmarking and manage investor readiness activities, including fundraising, M&A, and IPO preparation.
Design and operate high-scale distributed backend services and APIs that support foundational platform functions like IAM and Data Lake. Take end-to-end ownership of platform reliability, scalability, and performance while mentoring other engineers.
Design, develop, and monitor high-performance services and APIs using Golang and Python on cloud platforms. Collaborate with cross-functional teams to deliver production-ready code while participating in an on-call rotation.
Drive new license revenue and grow existing accounts by selling enterprise fraud risk and authentication solutions. Manage the full sales lifecycle from opportunity identification and ROI development to contract negotiation and signing.
Own the resolution of complex production issues and lead incident response for critical Sev1 events. Collaborate with cross-functional teams to improve system reliability, perform root cause analysis, and maintain technical documentation.
Drive core research initiatives to develop real-time video processing and deepfake detection technologies. Collaborate with engineering teams to translate machine learning models into production-ready product solutions.
Lead the product marketing function and analyst relations to define the company's product positioning and category narrative. Manage a team of senior product marketers to execute GTM strategies and drive pipeline influence across Core, Pulse, and Healthcare products.
