The role focuses on monitoring network health and responding to incidents to ensure the stability and security of critical infrastructure. Responsibilities include performing routine maintenance, troubleshooting connectivity issues, and documenting operational processes.
Nexcess
18 Remote Job Openings at Nexcess
Drive new customer acquisition and revenue growth for Nexcess Specialty Cloud and managed hosting solutions. Manage the full sales cycle from prospecting and lead conversion to negotiation and contract execution.
Develop and maintain high-performance, secure, and extensible WordPress software solutions. Collaborate with stakeholders to architect new features and provide technical documentation and bug fixes.
Lead the strategy, build, and commercialization of a new agentic platform, owning the P&L and driving a 0-to-1 launch. Partner cross-functionally to establish OEM-based solutions and manage partner-led go-to-market execution.
Identify new business opportunities by prospecting IT leaders through phone, email, and social media. Maintain accurate CRM records in Salesforce and collaborate with the team to refine strategies and achieve sales targets.
The Senior Accountant manages day-to-day accounting operations, focusing on month-end closing, balance sheet reconciliations, and financial reporting in compliance with U.S. GAAP. They are specifically responsible for payroll, benefits accounting, and supporting annual audits and tax compliance.
Lead the detection, response, and learning processes for platform failures while managing incident command and on-call rotations. Translate operational trends into actionable reliability improvements and collaborate with engineering to enhance platform resilience.
Own the operational cadence of the Digital Experience team, managing launch planning, intake processes, and CMS governance. Drive efficiency in the brief-to-launch cycle and coordinate cross-functional execution across CRO, UX, SEO, and engineering teams.
The role focuses on transforming raw business data into actionable datasets by designing and maintaining core logic for KPIs and financial metrics. It involves partnering with business leaders to standardize metrics and building robust data pipelines using dbt and SQL.
Coordinate incident response activities and facilitate blameless post-mortem reviews to improve service stability. Partner with engineering teams to define reliability metrics and develop observability practices to reduce operational risk.
The Legal Counsel will manage commercial contracts, corporate governance, and compliance risks across global operations. They will serve as a trusted advisor to senior leadership on legal matters, including employment law and data privacy.
The IT Compliance Manager maintains compliance documentation and coordinates internal and external audits across various frameworks. They are responsible for managing security policies, overseeing access reviews, and handling customer security questionnaires.
Own and evolve AI-enabled content production workflows to ensure high-quality, on-brand marketing outputs at scale. Establish enterprise-wide standards for brand voice and messaging while coaching cross-functional teams on AI tool adoption.
The Client Success Manager is responsible for managing customer relationships, driving retention, and ensuring clients derive maximum value from products. They act as a primary point of contact, facilitating value realization activities and resolving escalations across internal teams.
The Client Success Manager is responsible for managing customer relationships, driving retention, and ensuring clients derive maximum value from products. They act as a primary point of contact, facilitating value realization activities and resolving escalations across internal teams.
The Sales Development Representative will identify new business opportunities through proactive outreach via phone, email, and social media. They will also maintain accurate records in Salesforce and collaborate with the team to refine prospecting strategies and achieve sales targets.
The Senior Data Scientist will own LTV and churn models to drive subscription growth and optimize marketing attribution. They will also lead a reporting team and establish data governance standards using Power BI and Snowflake.
The Platform Engineer designs, implements, and maintains complex infrastructure and platform services to ensure system reliability and scalability. They also serve as an escalation point for advanced technical issues and collaborate with cross-functional teams to support mission-critical systems.