Technical Support Engineer
Diagnose and resolve hardware, software, and network server issues while working with cloud technologies. Monitor hardware performance and participate in a professional international team environment.
Nexcess
Remote Job Openings at Nexcess (24)
Sales Engineer II
The Sales Engineer II serves as the primary technical resource for pre- and post-sales engagements, conducting discovery sessions and designing cloud infrastructure solutions. They also collaborate with internal teams to support product demonstrations, proof of concepts, and knowledge sharing across the organization.
Product Manager, Digital Software - Website Building
The Product Manager will lead the discovery, definition, and delivery of website-building features including themes, blocks, and templates. They will collaborate with cross-functional teams to prioritize the product backlog and ensure product improvements align with business and client needs.
Senior Product Manager, Digital Software - eLearning/LMS
The Senior Product Manager will lead the product strategy, roadmap, and development for Mastery and Certifications, including learning management and credentialing capabilities. They will collaborate with cross-functional teams to drive product performance, client adoption, and business objectives.
Senior Product Manager - Fundraising / Non Profits
The Senior Product Manager will lead the strategy, roadmap, and development of fundraising and donation software products for mission-driven organizations. They will collaborate with cross-functional teams to ensure product performance, client satisfaction, and alignment with business objectives.
Senior Product Manager, Digital Software - Managed Magento
The Senior Product Manager will lead product strategy, roadmaps, and execution for managed ecommerce hosting solutions like Magento and Shopware. They will partner with cross-functional teams to drive product performance, client outcomes, and business growth through data-informed decision-making.
Technical Support Engineer (Serbia)
Diagnose and resolve hardware, software, and network server issues while working with cloud technologies. Provide technical support and maintain hardware monitoring systems.
Network Engineer
The Network Engineer will be responsible for administering network equipment across multiple data centers and performing routine or emergency maintenance. They will also participate in internal projects, including network development, new location connectivity, and automation implementation.
Technical Support Engineer
The role involves performing system administration on servers and diagnosing hardware, software, and network issues. You will also work with cloud technologies and hardware monitoring systems.
Senior Product Marketing Manager
The Senior Product Marketing Manager will own the messaging, positioning, and go-to-market strategy for the Managed Cloud portfolio. They will collaborate cross-functionally to translate technical capabilities into business value and drive revenue through effective sales enablement and customer research.
Staff WordPress Engineer
Define the target architecture and technical direction for a platform area while leading consolidation and migration efforts across team boundaries. Act as an escalation point for complex technical challenges and mentor senior engineers to improve overall team performance.
Solutions Architect
The Solutions Architect partners with internal teams to design scalable, secure, and cost-effective infrastructure solutions that meet customer business requirements. This role leads technical discovery, architecture design, and proposal development while serving as a primary technical advisor throughout the sales process.
Account Manager, Digital Cloud
The Account Manager acts as the primary point of contact for a set of accounts, managing the customer relationship, proactive check-ins, and QBRs. They are responsible for driving Net Revenue Retention through expansion, upsell, and cross-sell activities while coordinating technical resources to resolve customer issues.
Team Lead, Digital Cloud (Cohort GM)
The Team Lead is responsible for managing a cohort as a standalone business, overseeing revenue targets, churn, and expansion. They will direct cross-functional teams, set go-to-market strategies, and ensure proactive account management to improve customer health.
VP of Sales, North America
Lead the North American sales strategy to drive revenue growth and manage the regional sales team. Responsible for owning the new logo pipeline and scaling the channel partner ecosystem.
Corporate Applications Manager
The Corporate Applications Manager acts as the primary liaison between business stakeholders and technology teams to optimize enterprise SaaS platforms. They are responsible for the administration, governance, and continuous improvement of applications such as Salesforce, HRIS, and ITSM.
Project Manager
Oversee the full lifecycle of product development and maintenance projects from inception to launch. Manage sprint planning, QA, and release processes while coordinating resources across various departments to align with business goals.
Security Architect
Design and maintain enterprise security architecture standards across cloud, infrastructure, and application environments. Partner with cross-functional teams to implement security controls, manage risks, and ensure compliance with regulatory standards.
Security Incident Manager
Lead and coordinate the organization's incident management program to ensure timely response and resolution of high-severity operational events. Drive continuous improvement through trend analysis, post-incident reviews, and the tracking of corrective actions.
Account Executive - Nexcess
Drive new customer acquisition and revenue growth for Nexcess Specialty Cloud and managed hosting solutions. Manage the full sales cycle from prospecting and lead conversion to negotiation and contract execution.
Senior WordPress Developer
Develop and maintain high-performance, secure, and extensible WordPress software solutions. Collaborate with stakeholders to architect new features and provide technical documentation and bug fixes.
Reliability Operations Specialist
Coordinate incident response activities and facilitate blameless post-mortem reviews to improve service stability. Partner with engineering teams to define reliability metrics and develop observability practices to reduce operational risk.
Legal Counsel
The Legal Counsel will manage commercial contracts, corporate governance, and compliance risks across global operations. They will serve as a trusted advisor to senior leadership on legal matters, including employment law and data privacy.
IT Compliance Manager
The IT Compliance Manager maintains compliance documentation and coordinates internal and external audits across various frameworks. They are responsible for managing security policies, overseeing access reviews, and handling customer security questionnaires.