The counsellor will respond to client requests via phone, video, or chat to assess needs and provide immediate support. They are responsible for conducting risk assessments, managing crisis situations, and maintaining accurate clinical records.
The Growth Marketing Manager will develop and execute region-specific strategies to drive demand generation and pipeline growth in the UK and Benelux markets. This role involves managing middle and lower-funnel marketing, optimizing lead nurturing flows, and collaborating with sales and product teams to ensure seamless lead conversion.
Respond to clients by phone, video call, or chat; assess their needs and connect them with appropriate services, providing brief counselling or immediate crisis support when needed. Conduct risk assessments and safety planning, manage high-risk situations, maintain confidentiality, and document clinical interactions.
Manage a portfolio of large, multinational strategic clients to drive retention, growth, and program success. Collaborate with internal teams to deliver data-driven insights and wellbeing solutions that align with client business objectives.
The analyst will perform complex pension calculations, manage data, and handle termination, retirement, and death benefit processing. They will also support consulting teams by reconciling plan assets and facilitating communication between clients and trustees.
The coordinator provides telephone intake services, assesses client needs, and assigns appropriate service providers following workplace incidents. They also manage the team inbox and respond to global requests to ensure timely support for clients.
Manage a portfolio of priority clients to drive retention, growth, and long-term partnership success through strategic relationship management. Utilize data-driven insights and AI-powered tools to deliver value, inform wellbeing strategies, and align solutions with client business objectives.
The Associate Implementation Analyst designs and configures benefits solutions by translating business requirements into technical configurations. They also provide ongoing maintenance and technical support to clients while ensuring high-quality project delivery.
Develop and execute business development strategies to drive new revenue for absence and disability management solutions in the U.S. market. Manage the full sales cycle, from prospecting and lead generation to contract negotiation and long-term partnership development.
The analyst will design and execute comprehensive test strategies within an Agile environment to ensure the quality of health technology solutions. They will collaborate with cross-functional teams to identify defects, maintain test suites, and mentor junior team members.
You will analyze technical documents to design and execute comprehensive test strategies within an Agile environment. Additionally, you will collaborate with cross-functional teams to identify, report, and resolve defects while mentoring junior team members.
The Pension Analyst will process interfund transfers, contributions, and withdrawals while maintaining accurate client records and performing monthly reconciliations. They will also respond to plan member inquiries and liaise with consultants and investment managers to ensure service standards are met.
The analyst will calculate and verify complex pension benefits while ensuring compliance with legal and regulatory requirements. They will also provide technical guidance to junior team members and contribute to process improvement initiatives.
Translate business requirements into detailed functional specifications and design intuitive software solutions. Collaborate with development, QA, and UX teams to ensure high-quality delivery and provide technical support for system incidents.
The Product Owner will structure and optimize a technical backlog while collaborating with cross-functional teams to translate business needs into clear user stories. They will also act as the primary point of contact for stakeholders, ensuring high-quality delivery and alignment with product strategy.
Lead business development activities across the full sales cycle for TELUS Wellbeing to expand market footprint in the United States. Collaborate with cross-functional teams to drive new business growth through direct sales, broker partnerships, and strategic alliances.
The facilitator will deliver in-person and virtual training sessions on topics such as change management, stress management, and resiliency to corporate clients. They are also responsible for managing the learning environment and adapting instructional materials to meet the needs of diverse participants.
The Senior Project Manager will lead end-to-end software implementation projects, managing scope, budget, and cross-functional teams while maintaining strong relationships with C-suite stakeholders. They are responsible for steering governance forums, mitigating risks, and mentoring junior staff to ensure successful project delivery.
The Senior Consultant Relations Manager will lead market expansion by building strategic partnerships with brokers and consultants to drive new business growth. They will manage the vendor credentialing process and collaborate with cross-functional teams to position TELUS Health's integrated solutions effectively.
The Associate Customer Success Manager will manage a high-volume portfolio of 150–250 accounts, serving as the primary point of contact for contract renewals and service delivery. They will proactively identify at-risk accounts, drive upsell opportunities, and maintain accurate records within the CRM system.
You will act as a technical bridge by configuring internal software to align with complex Defined Benefit pension plan rules and client requirements. Additionally, you will manage the integration of software, oversee testing strategies, and provide ongoing subject matter expertise to clients post-implementation.
The Implementation Lead will manage end-to-end delivery of high-impact enterprise client projects while coordinating teams of approximately 10 professionals. They are responsible for championing implementation methodology, ensuring scope control, and fostering strong client partnerships to drive successful system transitions.
The Senior Analyst is responsible for identifying test calculation scenarios, executing them within retirement software, and verifying results to ensure accuracy. They also collaborate with multidisciplinary teams to resolve anomalies and contribute to the continuous improvement of verification processes.
Provide short-term counselling to a diverse client base through phone and video sessions while managing administrative tasks using clinical templates. Participate in team meetings and peer groups to foster professional development and collaborative care.
The Product Portfolio Manager will define the strategic vision and multi-year roadmaps for the Group Benefits Administration portfolio across North America. They will lead cross-functional teams to drive platform modernization, manage regulatory compliance, and ensure alignment with market opportunities.
The Functional Lead will manage the implementation team's deliverables and represent the benefit calculation team to project management. They are responsible for analyzing pension plan rules, configuring the calculation engine, and providing technical support throughout the implementation process.
The functional lead will manage a team of business analysts and calculation verifiers to deliver pension implementation projects. They are responsible for analyzing pension plan rules, configuring benefit calculation engines, and acting as the primary technical expert for implementation.
You will gather and analyze client requirements to deliver integrated pension administration solutions while collaborating with cross-functional teams. Additionally, you will map business processes, define testing criteria, and support the implementation of workflow automation.
You will own the end-to-end development lifecycle, including analyzing issues, implementing backend logic in C#, and deploying solutions to production. You will also collaborate with business stakeholders and the frontend team to maintain and evolve critical benefits administration platforms.
The Deployment Specialist is responsible for building, delivering, and supporting both production and non-production systems for integrated solutions. This includes performing server installations, application configurations, database management, and coordinating issue resolution across departments.
The Deployment Specialist is responsible for building and configuring server environments, managing application deployments, and providing technical support across cloud and on-premise infrastructures. They will also handle database administration, Active Directory management, and collaborate with client IT teams to ensure successful system releases.
The Deployment Specialist is responsible for building and configuring server environments, managing application deployments, and performing database tasks across cloud and on-premise infrastructures. They will also provide technical support to client IT teams and ensure the performance and security of mission-critical retirement and benefits systems.
You will design, code, and maintain complex web applications for pension portals while leading and mentoring a team of developers. Additionally, you will provide Tier III technical support and champion new technologies to improve project outcomes.
You will be responsible for the quality of pension calculations by identifying test scenarios and executing tests using specialized software. Additionally, you will collaborate with multidisciplinary teams to resolve anomalies and contribute to the continuous improvement of verification processes.
The Senior Data Conversion Lead will manage complex Health and Welfare data conversions using SQL scripting and system tools. They will serve as a strategic partner to clients, facilitating workshops and providing technical expertise to ensure successful project delivery.
The Pension Analyst is responsible for administering pension plans for assigned clients and providing analytical support to the team. This includes performing benefit calculations, managing pension databases, and responding to routine plan inquiries.
The Medical Consultant will assess Short Term Disability, FMLA, and ADAAA claims to ensure they are evaluated effectively. They will work closely with the US Absence and Disability Management staff, particularly nurse consultants.
Gather and analyze client requirements to implement integrated pension administration solutions for public sector clients. Collaborate with cross-functional teams to design workflows, define testing criteria, and ensure successful system implementation.
The role involves administering group annuity plans by calculating termination, retirement, and death benefits. It also requires managing client relationships and ensuring the accuracy of the group annuity database and annual pension statements.
The role involves designing and managing defined benefit pension plans while serving as a trusted advisor to clients. Key duties include providing strategic actuarial recommendations, mentoring junior staff, and driving business growth through lead generation and RFPs.
Lead the US sales team to achieve market targets for Health & Welfare and Defined Benefit solutions. Develop and execute sales strategies, manage client pursuits, and oversee the recruitment and development of a high-performance sales team.
Lead the delivery of the Ariel EAS solution by managing a multidisciplinary implementation team and serving as the primary bridge between clients and product development. Accountabilities include managing project scope, mitigating risks, and ensuring high-quality deliverables meet client expectations.
