You will gather and analyze client requirements to deliver integrated pension administration solutions while collaborating with cross-functional teams. Additionally, you will map business processes, define testing criteria, and support the implementation of workflow automation.
The Customer Success Manager is responsible for managing and growing large partner relationships while acting as a trusted advisor to enterprise clients. They will focus on strategic planning, analyzing performance metrics, and collaborating with internal teams to drive employee engagement and wellness outcomes.
You will own the end-to-end development lifecycle, including analyzing issues, implementing backend logic in C#, and deploying solutions to production. You will also collaborate with business stakeholders and the frontend team to maintain and evolve critical benefits administration platforms.
The Deployment Specialist is responsible for building, delivering, and supporting both production and non-production systems for integrated solutions. This includes performing server installations, application configurations, database management, and coordinating issue resolution across departments.
The Deployment Specialist is responsible for building and configuring server environments, managing application deployments, and providing technical support across cloud and on-premise infrastructures. They will also handle database administration, Active Directory management, and collaborate with client IT teams to ensure successful system releases.
Develop and maintain modern web applications using Angular and .NET technologies while collaborating with cross-functional teams. Participate in the full software development lifecycle, including requirements analysis, coding, testing, and cloud deployment.
The Deployment Specialist is responsible for building and configuring server environments, managing application deployments, and performing database tasks across cloud and on-premise infrastructures. They will also provide technical support to client IT teams and ensure the performance and security of mission-critical retirement and benefits systems.
Translate business requirements into detailed technical specifications and design intuitive software solutions. Collaborate with development, QA, and UX teams to ensure high-quality delivery and provide technical support for incidents.
You will design, code, and maintain complex web applications for pension portals while leading and mentoring a team of developers. Additionally, you will provide Tier III technical support and champion new technologies to improve project outcomes.
The role serves as a primary operational contact for SaaS clients, troubleshooting complex benefits data and configuration issues. You will drive root-cause resolutions and collaborate with cross-functional teams to ensure seamless platform operations and SLA compliance.
The Associate Customer Success Manager will manage a high-volume portfolio of 150–250 accounts, serving as the primary point of contact for contract renewals and service delivery. They are responsible for driving upsells, monitoring account health, and implementing retention strategies to ensure consistent service excellence.
The Business Analyst will configure internal software solutions to meet client-specific pension plan rules and act as a liaison between clients and the project team. They are also responsible for writing technical specifications, supporting quality assurance, and providing ongoing customer service post-implementation.
You will be responsible for the quality of pension calculations by identifying test scenarios and executing tests using specialized software. Additionally, you will collaborate with multidisciplinary teams to resolve anomalies and contribute to the continuous improvement of verification processes.
Manage end-to-end software implementation and data migration projects for large-scale business clients within a matrix structure. Coordinate cross-functional teams, maintain project documentation, and ensure adherence to PMO standards and governance.
You will gather and analyze client requirements to implement integrated pension and employee benefits administration solutions. This involves collaborating with cross-functional teams, configuring software, and conducting solution demonstrations for executive stakeholders.
The Functional Lead will manage the deliverables of a team of business analysts and calculation verifiers while representing the implementation team to project management. They are responsible for analyzing pension plan rules, supervising engine configuration, and identifying project risks.
The specialist is responsible for identifying test calculation scenarios, executing them using retirement software, and verifying results to ensure accuracy. They also collaborate with multidisciplinary teams to resolve anomalies and maintain the test suite for new or existing features.
The Senior Data Conversion Lead will manage complex Health and Welfare data conversions using SQL scripting and system tools. They will serve as a strategic partner to clients, facilitating workshops and providing technical expertise to ensure successful project delivery.
The Pension Analyst is responsible for administering pension plans for assigned clients and providing analytical support to the team. This includes performing benefit calculations, managing pension databases, and responding to routine plan inquiries.
The Senior Analyst will administer pension plans by calculating termination, retirement, and death benefits while ensuring data accuracy within the Ariel system. They will also coordinate information flow between clients and trustees, reconcile plan assets, and provide training to new analysts.
The Medical Consultant will assess Short Term Disability, FMLA, and ADAAA claims to ensure they are evaluated effectively. They will work closely with the US Absence and Disability Management staff, particularly nurse consultants.
Lead consultant growth and expand market share by building strategic partnerships with brokerage and consulting firms. Manage vendor credentialing processes and collaborate cross-functionally to drive new business opportunities for Integrated Health Solutions.
Manage Defined Benefit (DB) administration activities and maintain strong client relationships to ensure high-quality service delivery. Lead internal initiatives, oversee benefit calculations, and mentor team members to support professional growth.
Gather and analyze client requirements to implement integrated pension administration solutions for public sector clients. Collaborate with cross-functional teams to design workflows, define testing criteria, and ensure successful system implementation.
The role involves administering group annuity plans by calculating termination, retirement, and death benefits. It also requires managing client relationships and ensuring the accuracy of the group annuity database and annual pension statements.
The role involves designing and managing defined benefit pension plans while serving as a trusted advisor to clients. Key duties include providing strategic actuarial recommendations, mentoring junior staff, and driving business growth through lead generation and RFPs.
Provide short-term counselling to a diverse client base via phone and video sessions within an Employee Assistance Program. Manage administrative requirements using clinical templates and participate in peer group discussions and team meetings.
Provide short-term, solution-focused counselling and comprehensive assessments via telephone and video sessions for EAP clients. Manage clinical documentation, identify safeguarding risks, and collaborate with a multidisciplinary team to ensure holistic support.
Lead the US sales team to achieve market targets for Health & Welfare and Defined Benefit solutions. Develop and execute sales strategies, manage client pursuits, and oversee the recruitment and development of a high-performance sales team.
Lead the delivery of the Ariel EAS solution by managing a multidisciplinary implementation team and serving as the primary bridge between clients and product development. Accountabilities include managing project scope, mitigating risks, and ensuring high-quality deliverables meet client expectations.
Provide immediate onsite and virtual psychological support to individuals and organizations following traumatic events. Conduct risk assessments, facilitate debriefings, and coordinate with stakeholders to ensure comprehensive recovery support.
The Investment Analyst conducts in-depth research, financial modeling, and portfolio performance monitoring for institutional funds. They are responsible for preparing performance reports, analyzing return drivers, and collaborating with stakeholders to align with client objectives.
Manage occupational injury claims for clients within a matrix team structure to reduce organizational costs. Provide guidance on return-to-work strategies and collaborate on dispute resolution and health and safety initiatives.
