The role focuses on managing client success and driving business excellence. The manager will be responsible for maintaining strong client relationships and ensuring growth.
Included Health
60 Remote Job Openings at Included Health
The Billing Specialist is responsible for generating accurate customer invoices, applying payments, and performing routine collections follow-up. The role also involves researching billing discrepancies and collaborating with internal teams to resolve invoicing blockers.
Manage day-to-day operations and optimization of marketing websites and microsites to drive growth and conversion. Lead technical SEO, CRO, and web publishing workflows while coordinating cross-functionally to execute the web roadmap.
The role provides tactical implementation support and system configuration to ensure seamless client onboarding and operational excellence. Key duties include managing support tickets, executing technical configurations, and conducting quality assurance testing.
Facilitate live virtual training and coaching for new and tenured clinicians across various service lines. Maintain training materials and use data to drive continuous improvement of the clinical onboarding experience.
Lead large, cross-functional marketing projects and programs to ensure timely delivery of assets and outreach. Develop and optimize scalable workflows, systems, and operational standards using AI to drive efficiency.
Lead the validation, governance, and monitoring of clinical AI and LLM tools to ensure safety and effectiveness. Support clinical quality operations aligned with URAC/NCQA standards and drive value-based care performance improvements.
Provide high-quality virtual care to patients of all ages, including diagnosis, treatment planning, and documentation. Collaborate with provider teams to manage acute and chronic conditions while maintaining accurate patient records.
Manage full-cycle recruiting for a high-volume portfolio of roles while partnering with hiring managers to define requirements and sourcing strategies. Maintain data hygiene in the ATS and track key recruiting metrics to improve process efficiency and quality.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Lead the implementation of complex strategic accounts and transform implementation knowledge into agentic workflows. Mentor the technical delivery team and influence the technical roadmap to ensure scalability and a world-class customer experience.
Engineer and automate robust security controls and authorization frameworks within AWS and GCP environments to prevent unauthorized data exfiltration. Develop security tools and automation scripts using Python and Go to streamline operations and harden infrastructure.
Provide high-quality virtual care to patients of all ages, including diagnosis, treatment planning, and documentation. Collaborate with provider teams and manage acute and chronic conditions through virtual examinations.
Provide high-quality virtual care to patients of all ages, including diagnosis, treatment planning, and documentation. Collaborate with provider teams and manage acute and chronic conditions in a high-volume setting.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages, managing acute, chronic, and mental health conditions. Responsibilities include conducting virtual exams, ordering diagnostic tests, and documenting treatment plans.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access and quality.
Deliver virtual comprehensive care to patients of all ages across a wide range of conditions. Collaborate with provider and support teams within an integrated medical practice to improve healthcare access.
Sr. Manager, Procurement & Accounts Payable
Included Health
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Full Time
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15 days ago
Included Health
Lead the redesign and management of the procurement operating model and oversee the accounts payable function. Focus on separating strategic sourcing from tactical purchasing while automating the invoice-to-pay process in Workday.
Senior Data Analyst, Performance Guarantees
Included Health
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Full Time
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15 days ago
Included Health
Manage the end-to-end lifecycle of performance guarantees for strategic accounts to mitigate financial risk and ensure revenue accuracy. Develop automated dashboards and SQL queries to track metrics and provide actionable insights for internal leadership and external clients.
The role involves reviewing member interactions to ensure high-quality, safe, and evidence-based care across the virtual journey. Additionally, the specialist provides clinical oversight for integrated AI tools to ensure accuracy and safety in AI-enabled workflows.
Partnership Strategy & Integration Manager
Included Health
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Full Time
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20 days ago
Included Health
The manager will identify, evaluate, and integrate external partners to accelerate growth and impact on the Total Cost of Care. This includes managing the end-to-end process from market scanning and contracting to technical integration and launch execution.
Oversee the full provider enrollment and credentialing lifecycle with commercial, Medicare, and Medicaid payers to ensure timely reimbursement. Act as a liaison between payers and internal teams to resolve complex enrollment issues and maintain accurate provider data.
Deliver coordinated, patient-centered virtual care management via telephone or video to improve member health outcomes. Create impactful care plans and partner with local providers to navigate complex medical conditions and acute healthcare episodes.
Drive insight generation for complex projects to improve member experience and healthcare outcomes. Develop cost and quality models while prototyping novel approaches to measure product and business performance.
The role focuses on measuring organizational health metrics and scaling Workday analytics solutions to inform goals like profitability and employee engagement. Responsibilities include serving as the Workday reporting SME, managing the People Analytics service desk, and providing data-driven recommendations to leaders.
The APD Director acts as a consultative partner to translate healthcare affordability challenges into implementable Alternative Plan Designs. They collaborate with sales and product teams to drive business growth through strategic proposals and executive-level storytelling.
Manage the B2B marketing website and digital growth channels to ensure brand consistency and optimize conversion journeys. Lead SEO, GEO, and AIO strategies while collaborating with cross-functional teams to implement scalable page templates and track digital KPIs.
Lead the strategy and infrastructure of Talent Acquisition systems, focusing on ATS optimization, AI integration, and workflow automation. Partner cross-functionally to reduce administrative friction and evolve the Talent Operations function into a strategic driver of efficiency.
Associate Medical Director of Clinical Affairs
Included Health
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Full Time
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a month ago
Included Health
Serve as a key liaison between the company and external stakeholders to represent clinical services at industry events and educational sessions. Support the sales team and current clients with strategic guidance, implementation, and escalation management.
Define and scale the service model for a portfolio-based client segment to ensure consistent value delivery and retention. Lead and develop a team of Client Success Managers while partnering cross-functionally to improve operational efficiency and client journeys.
Provide comprehensive virtual primary care to patients of all ages through video and phone visits, focusing on acute, chronic, and preventive needs. Manage a dedicated patient panel and collaborate with multidisciplinary teams to develop and execute patient care plans.
Manage virtual clinical support services and oversee clinical strategy for virtual care. Lead nursing staff in a remote environment to ensure quality patient support.
Manager, Behavioral Health Care Management
Included Health
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Full Time
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2 months ago
Included Health
Provide clinical and operational leadership for the behavioral health care management program, overseeing an interdisciplinary team of clinicians. Accountable for the quality, performance, and outcomes of evidence-based behavioral health interventions in a virtual environment.
Director, Business Development & Strategic Partnerships
Included Health
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Full Time
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2 months ago
Included Health
The Director will own the strategy and execution for platform partnerships to expand the reach and impact of Included Health's digital solutions. They will source, structure, and close complex multi-party deals while leading cross-functional teams to ensure successful implementation and growth.
Provide empathetic, member-centered support by answering inbound calls and resolving healthcare benefit inquiries. Document interactions accurately and navigate internal systems to ensure continuity of care.
The psychiatrist will conduct virtual mental health evaluations and provide psychotropic medication management for patients with various behavioral disorders. They will also develop treatment plans and collaborate with other healthcare professionals to ensure high-quality, integrated care.
This role serves as the lead HR Business Partner for senior leaders across technical organizations, aligning people strategy, workforce plans, and organizational design with company goals. Responsibilities include coaching leaders on people management, leading complex employee relations matters, and guiding performance management and talent development initiatives.
The Psychiatrist will provide compassionate, high-quality virtual care by using video-based visits to diagnose and treat mental, emotional, and behavioral disorders, including psychotropic medication management. Responsibilities also include developing treatment plans, monitoring medication effects, and collaborating with other healthcare professionals.
Behavioral Health / Substance Use Nurse Care Manager, Adult
Included Health
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Full Time
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3 months ago
Included Health
The role involves delivering coordinated, patient-centered virtual Care Management via telephone or video to improve member health outcomes, and creating impactful care plans with members and the care team to help them achieve desired goals. Responsibilities also include assisting members through acute healthcare episodes like hospitalizations and coordinating resources that holistically address clinical or social problems.
The role involves providing mental health therapy to clients through a virtual platform. Therapists will support a diverse range of populations across the country.
Staff Software Engineer, Client Growth Team
Included Health
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Full Time
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5 months ago
Included Health
The Staff Software Engineer will design architectural patterns for high availability and fault tolerance while rapidly iterating on prototypes to enhance user experience. They will also implement features aimed at fostering growth and coordinate with cross-functional teams to align on product development objectives.
