Architect and lead the development of the Block Accounting Center platform using Azure, ASP.NET, and Angular. The role involves building scalable financial systems, implementing CI/CD pipelines, and mentoring other software engineers.
H&R Block
54 Remote Job Openings at H&R Block
Design, develop, and deliver impactful training programs and performance support materials aligned with business goals. Conduct needs assessments and facilitate training sessions for both virtual and in-person environments.
Lead the end-to-end coordination and execution of innovation testing across field offices and operational environments. Serve as the primary connector between field teams and stakeholders to ensure readiness, training alignment, and effective insight capture.
Provide exceptional client service by resolving HR, payroll, benefits, and compensation inquiries via phone, email, and chat. Document cases accurately and collaborate with leadership to identify trends and improve service delivery.
The Company Support Manager drives operational excellence across multi-unit tax offices by leading District Operations Coordinators and optimizing real estate and technology infrastructure. The role involves managing budgets, overseeing facility upgrades, and collaborating cross-functionally to ensure a high-quality client and associate experience.
Prepare and review individual tax returns using a secure virtual platform while providing expert guidance to clients. Research complex federal and state tax issues to ensure accurate and compliant filings.
Manager, External Communications – Reputation & Creative
H&R Block
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Full Time
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a day ago
H&R Block
The role focuses on shaping H&R Block's external voice through creative storytelling and integrated communications strategies across media, social, and owned channels. Key duties include managing brand reputation, translating complex financial topics into engaging content, and overseeing PR agencies.
Drive strategic external communications for senior leadership to shape executive voice and visibility in the market. Develop compelling narratives, manage executive social media, and partner with PR teams to elevate leadership presence.
Lead the development of modern frontend architectures and the integration of AI/ML capabilities into user experiences and developer workflows. Establish engineering standards, mentor technical talent, and collaborate cross-functionally to deliver scalable, AI-driven products.
Lead the design and evolution of foundational platform capabilities including cloud infrastructure, CI/CD, and observability to enable engineering scale. Drive technical excellence through hands-on engineering, architectural standards, and the mentorship of senior engineering talent.
Oversee high-quality U.S. tax preparation and planning for expatriate clients via a virtual platform. Lead a team of tax preparers to meet revenue targets and ensure exceptional client experiences.
Provide virtual tax preparation and review services for individuals and small businesses while ensuring compliance with IRS regulations. Build client relationships through a consultative approach to identify tax savings and financial goals using digital communication tools.
Lead the strategy and execution of large-scale brand media across channels like TV, streaming, and OOH to drive awareness and customer growth. Collaborate with cross-functional teams and external agencies to optimize reach and frequency while measuring business impact.
Lead integrated, full-funnel marketing strategies to drive growth and customer retention across Consumer Tax business lines. Oversee national and local marketing execution, field enablement, and cross-functional alignment to optimize business performance.
The role owns the digital infrastructure and martech ecosystem to drive growth, conversion, and personalization across all digital properties. It focuses on building the foundations for measurement, experimentation, and data flow rather than campaign execution.
Lead program management for large-scale, cross-functional marketing initiatives and integrated campaigns to ensure timely execution. Own the marketing intake, workflow processes, and master campaign calendar to drive operational efficiency and transparency.
Design, develop, and deliver impactful training programs and performance support materials aligned with business goals. Conduct needs assessments and facilitate training sessions for both virtual and in-person environments.
The Product Support Manager champions the Tax Pro user journey by identifying friction points and driving resolutions through partnerships with Product and Technology teams. They are responsible for ensuring operational readiness for software releases and translating user insights into actionable product improvements.
The analyst ensures software and hardware implementations are functional and perform as designed through the creation of test plans, use cases, and defect reports. They collaborate on the design cycle to review requirements for tax accuracy and contribute to the overall end-to-end product testing strategy.
Lead and develop a team of Franchise Consultants to drive client growth and profitability across the Eastern US region. Act as a strategic liaison and trusted advisor to franchise owners while ensuring compliance with company policies and industry regulations.
The Software Engineer will design, develop, and maintain software components and products supporting business applications. Key tasks include creating new features, executing unit tests, and collaborating with QA and UX teams to meet requirements.
Lead the end-to-end DIY digital tax filing experience by translating customer needs into intuitive product flows. Own the product roadmap and backlog while collaborating with design and engineering to improve customer confidence and outcomes.
The analyst ensures software and hardware implementations are functional and perform as designed through the creation of test plans, use cases, and defect reports. They collaborate on the design cycle to review requirements for tax accuracy and contribute to the overall end-to-end product testing strategy.
The Senior QA Analyst leads quality efforts across the full development lifecycle, from defining requirements to validating end-to-end system performance. They are responsible for designing test strategies, executing manual and automated tests, and collaborating with UX and marketing teams to ensure a high-quality customer experience.
Design, develop, and maintain software components and products that support business applications. Collaborate with senior engineers and product owners to implement new features and execute unit tests to address bugs.
The analyst ensures software and hardware implementations are functional and perform as designed through the creation of test plans, use cases, and defect reports. They collaborate on the design cycle to review requirements for tax accuracy and contribute to the overall end-to-end product testing strategy.
Support Project Managers in the end-to-end execution of A&D deals by performing preparation work and tracking milestones. Coordinate with internal partners across Finance, Legal, and IT to ensure compliance and timely deal progression.
The Universal Agent provides cross-functional support across multiple communication channels to resolve moderately complex client issues and handle Tier-2 escalations. They apply retention strategies to reduce churn and conduct proactive outreach to enhance customer loyalty and engagement.
Lead the delivery, stability, and evolution of agent-facing platforms including Salesforce, ServiceNow, and Microsoft Dynamics 365. Manage a team of engineers and technical leads while partnering with Product and Support leaders to improve agent productivity.
Design, develop, and deliver impactful training programs and performance support materials aligned with business goals. Conduct needs assessments and evaluate training effectiveness for both virtual and in-person environments.
The AEP Architect will lead the strategic roadmap and technical implementation of Adobe Experience Platform tools to drive personalized customer experiences and marketing success. This role acts as the primary bridge between business and IT to ensure data governance, system integration, and measurable marketing ROI.
The VP of Marketing Operations leads the enterprise marketing planning process, budget management, and operational governance to ensure alignment with organizational priorities. This role defines and governs marketing workflows, capacity planning, and project management standards to drive operational excellence across the organization.
The advisor will provide U.S. tax preparation, planning, and audit representation services to expatriate clients via a virtual platform. They are responsible for conducting tax interviews, analyzing international tax issues, and maintaining high-quality client relationships.
The People Resource Center Representative provides exceptional client service by resolving HR, payroll, and benefits inquiries via phone, email, and chat. They are responsible for documenting cases, researching complex issues, and collaborating with subject matter experts to ensure timely resolution.
You will provide virtual tax preparation and consultative services to individual and small business clients using digital tools. This involves identifying tax savings, resolving complex tax situations, and maintaining compliance with IRS regulations.
The Program Manager will own the operational roadmap for Wave Support, integrating H&R Block infrastructure to enhance small business customer experiences. They will lead cross-functional initiatives to optimize support models, manage budgets, and drive performance standards across payments and payroll products.
Conduct tax interviews with clients using virtual tools and provide support for online tax clients. Generate business growth, increase client retention, and offer additional products and services.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Drive business growth and client retention while coordinating with team members to ensure high-quality service.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Generate business growth and increase client retention by offering additional products and services.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Drive business growth and client retention by offering additional products and services while maintaining high-quality tax expertise.
Conduct tax interviews with clients using virtual tools and provide support for online tax clients. Generate business growth, increase client retention, and offer additional products and services.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Drive business growth and client retention by offering additional products and services while maintaining high-quality tax expertise.
Conduct tax interviews with clients via virtual tools and provide support for online tax clients. Generate business growth, increase client retention, and offer additional products and services.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Generate business growth and increase client retention by offering additional products and services.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Generate business growth and increase client retention by offering additional products and services.
Conduct tax interviews with clients via virtual tools and provide support for online tax clients. Generate business growth, increase client retention, and offer additional products and services.
Conduct tax interviews with clients using virtual tools and provide support for online tax filing. Generate business growth, increase client retention, and offer additional products and services to clients.
Conduct tax interviews with clients using virtual tools and provide support for online tax clients. Generate business growth, increase client retention, and offer additional products and services.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Drive business growth and client retention while coordinating with team members to ensure high-quality service.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and chat tools. Drive business growth and client retention by offering additional products and services while maintaining high-quality tax expertise.
Conduct virtual tax interviews and provide support to clients using video conferencing, phone, and digital tools. Generate business growth and increase client retention by offering relevant products and services.
Conduct tax interviews with clients via virtual tools and provide support for online tax clients. Generate business growth, increase client retention, and offer additional products and services.
This role is responsible for guiding the Consumer Tax product management process, ensuring team effectiveness, and leading large strategic initiatives to drive success for Consumer Tax initiatives. The director will also lead the Digital Analytics and Experimentation capability, establishing standards and scaling practices for data-driven decision-making across product development.
The Customer Service agent provides advanced client support by communicating via phone, email, or chat with external clients requiring assistance with DIY online and software tax products. Day-to-day tasks include interpreting client needs, utilizing software solutions, and troubleshooting to identify practical solutions.