The Senior Database Engineer will design, implement, and modernize secure, scalable database solutions across cloud and on-premises environments. They will also establish standardized database patterns and provide technical leadership through mentoring and the promotion of automation and engineering best practices.
The Senior Tax Research Analyst conducts in-depth research on complex federal and state tax matters to provide well-reasoned technical responses and documentation. They also coordinate project team activities, develop training materials, and analyze the impact of new tax legislation on company software.
Plan, implement, operate, secure, and optimize SQL Server and Azure SQL database platforms across cloud and on-premises environments, using automation and standardized guardrails to improve reliability, scalability, and developer autonomy. Monitor database health and compliance, respond to incidents, collaborate across technical teams, and evaluate emerging database, cloud, automation, and AI technologies.
Provide consultative tax preparation services to clients through virtual channels while identifying financial goals and tax savings opportunities. Maintain compliance with IRS regulations and H&R Block standards while fostering positive client relationships.
The manager leads the strategy, design, and implementation of performance enablement solutions for frontline tax associates and field leaders. They partner with cross-functional teams to translate business priorities into scalable learning strategies while managing a team of performance professionals.
The Field Operations Representative serves as the primary point of contact for field associates, resolving operational inquiries and processing transactions. They collaborate with cross-functional partners to ensure operational consistency and maintain detailed documentation of all resolutions.
The Client Relationship Professional acts as the primary point of contact for expat clients, managing inquiries and coordinating the tax workflow process. They provide administrative support to Expat Tax Advisors and ensure a high-quality client experience throughout the tax filing process.
The Senior Client Relationship Professional serves as the primary point of contact for new clients, guiding them through the registration and setup process for expat services. They are responsible for managing client communications, resolving service issues, and coordinating with internal teams to ensure a high-quality experience.
The role serves as the primary point of contact for expat clients, managing inquiries and coordinating the tax workflow through various digital platforms. You will also provide administrative support to tax advisors and ensure a high-quality client experience throughout the tax filing process.
The Remote Tax Strategist prepares financial statements and tax returns while providing expert tax advice to clients. They also manage tax administration, ensure regulatory compliance, and support office teams through mentoring and process improvement.
The Senior Product Manager will lead a cross-functional squad to develop and maintain engagement-driving features for the Spruce mobile platform. This role involves managing the product backlog, prioritizing features from ideation to launch, and collaborating with stakeholders to ensure business goals are met.
The advisor will provide U.S. tax preparation, planning, and audit representation services to expatriate clients via a virtual platform. They are responsible for conducting tax interviews, researching international tax issues, and developing client relationships.
The Associate Small Business Account Manager serves as the primary point of contact for clients, managing accurate and timely payroll services across multiple states. Responsibilities include processing payroll actions, ensuring regulatory compliance, filing tax forms, and reconciling payroll data.
The Systems Analyst supports and optimizes People & Culture systems, including Workday HCM, by managing operations, troubleshooting issues, and implementing enhancements. They act as a Tier 3 functional expert and collaborate with cross-functional teams to translate business needs into system requirements.
You will research and analyze changes in federal and state tax laws to determine their impact on H&R Block's tax software products. Additionally, you will create documentation for developers and review quality assurance test plans to ensure tax application compliance.
Lead, recruit, train, schedule, and coach a seasonal remote team of Virtual Tax Professionals, monitoring attendance, productivity, performance, and compliance. Provide technical guidance on complex tax matters and IRS transcripts, oversee Second Look reviews, and support client escalations and virtual service delivery.
Prepare accurate individual federal and state tax returns while providing clear guidance to clients through a virtual experience. Communicate effectively with clients throughout the tax preparation process to ensure a smooth and dependable service.
The UX Visual Designer will create intuitive, accessible, and conversion-focused web experiences across multiple brand platforms. They will collaborate with cross-functional teams to deliver responsive designs while leveraging user research and analytics to optimize site performance.
The Lead Support Spec-Tech provides technical support to associates via telephone, email, and chat while maintaining clear and calm communication. The role involves managing support tasks and potentially leading or coordinating projects within a high-performing environment.
The Senior Web Analyst will analyze digital customer behavior across web properties to identify trends and friction points using Adobe Analytics and Customer Journey Analytics. They will also partner with cross-functional teams to develop measurement frameworks, reporting solutions, and actionable insights to improve business outcomes.
The analyst will serve as the primary operations owner for assigned product lines, managing day-to-day execution, change delivery, and operational readiness. They will also lead testing efforts, maintain operating procedures, and identify opportunities for automation and process efficiencies.
Serve as the primary point of contact for technical support, resolving user incidents via phone, email, and chat. Manage end-to-end customer requests while documenting interactions and maintaining technical knowledge of supported products.
Provide accurate and professional written responses to complex tax law and procedure questions from tax professionals. Utilize research tools and databases to ensure compliance with service level agreements while maintaining current tax knowledge.
Provide timely and accurate written tax research support to tax professionals via an online chat platform. Analyze complex federal, state, local, and international tax issues to assist in the preparation of client returns.
The Senior Client Relationship Professional serves as the primary point of contact for new clients, guiding them through the registration process and managing their service journey. They are responsible for resolving technical issues, coordinating workflows, and providing high-touch support to ensure a positive client experience.
The Principal Software Engineer will provide technical leadership for the Spruce native mobile ecosystem, architecting scalable solutions for iOS and Android. They will also drive the adoption of AI-assisted engineering practices and ensure enterprise standards for security, quality, and performance are met across the application portfolio.
The Lead Software Engineer will design, develop, and support enterprise-scale customer engagement solutions using Microsoft Dynamics 365 and Power Platform. They will also provide technical leadership, define coding standards, and mentor engineering teams on complex system integrations.
The Senior Software Engineer will design, develop, and support enterprise contact center solutions using Microsoft Dynamics 365 and Power Platform. They will also collaborate with business partners to define requirements, mentor team members, and troubleshoot production incidents.
The Client Relationship Specialist serves as the primary point of contact for clients, managing communications and resolving service or technical concerns throughout the virtual tax preparation process. They collaborate with internal teams to ensure timely resolution of client needs and maintain accurate documentation within CRM systems.
The consultant will lead executive compensation programs, manage equity plan administration, and provide strategic support to the Compensation Committee. They will also partner with cross-functional teams to develop compensation solutions and advise leadership on pay structures and market practices.
