Conduct virtual training sessions and develop customized programs to help clients master Mozaik software. Provide specialized helpdesk support for CNC and Optimizer issues while collaborating with product teams for software improvements.
Cyncly
24 Remote Job Openings at Cyncly
Act as the first point of contact for customers to provide technical support via phone, email, and chat. Responsibilities include troubleshooting hardware and network issues and documenting solutions within Zendesk.
Responsible for maintaining the organization's security posture through proactive risk management and IAM operations in a 24x7 environment. Collaborates with cross-functional teams to enforce security policies and respond to real-time security incidents.
Lead the availability and operational excellence of global hosting and infrastructure environments, including cloud and hybrid setups. Manage major incidents, M&A infrastructure integrations, and strategic core infrastructure programs.
Manage the full post-sale contract lifecycle, including amendments, renewals, and churn events to ensure accuracy and compliance. Collaborate with Sales, Customer Success, Finance, and Legal to align contracts with commercial intent and maintain Salesforce data integrity.
Lead the global performance marketing pillar to generate qualified demand through paid channels and ABM strategies across SMB, Mid-Market, and Enterprise segments. Manage a global team across Paid Digital, ABM, Qualification Intelligence, and Growth Marketing to drive pipeline and commercial growth.
Lead the strategic growth and revenue performance of the largest enterprise accounts across designated regions. Manage a high-performing sales organization while driving pipeline generation and executive-level customer relationships.
Serve as the primary point of contact for customers via phone and email, handling service inquiries and billing support. Coordinate training schedules and manage calendars to ensure a seamless onboarding experience for clients.
The role involves owning the full sales cycle to acquire new enterprise logos and architecting multi-product solutions for senior executives in North America. It requires collaborating across a matrixed internal organization to drive revenue and provide market intelligence to product teams.
Drive end-to-end growth for Cyncly Websites by managing customer acquisition, activation, adoption, and expansion. Develop integrated marketing programs and collaborate across product portfolios to increase pipeline growth and long-term customer value.
Develop new features and maintain legacy systems using company-established languages and patterns. Focus on optimizing systems to meet business demands and user needs while collaborating with the team.
The role focuses on maximizing subscription renewals for SMB customers across North America to achieve monthly and annual targets. It involves engaging customers to secure retention and identifying growth opportunities for the sales team.
Develop, optimize, and maintain SQL Server solutions including procedures, views, triggers, and functions. Collaborate with cross-functional teams to model data structures that ensure performance, integrity, and scalability for large data volumes.
Lead and mentor an offshore full-stack engineering team to build and maintain a next-generation cloud-native payments platform. Drive technical architecture, integrate third-party payment gateways, and collaborate with stakeholders to deliver mission-critical features.
Develop and maintain web and desktop applications using C# and .NET technologies. Collaborate on architectural discussions, perform code reviews, and ensure high-quality, performant system evolution.
You will lead the global product marketing team to define and govern the commercial architecture across Cyncly's multi-industry portfolio. This involves aligning product marketing strategies with business units, driving cross-functional execution, and institutionalizing competitive intelligence to ensure unified ecosystem growth.
The Business Analyst will act as a bridge between client business needs and systemic solutions, designing well-structured project proposals. Responsibilities include gathering requirements, defining project scope, estimating delivery efforts, and presenting technical solutions to clients.
The role involves leading the growth strategy for the LATAM region (excluding Brazil) with a strong hunter mindset, focusing on opening new market segments and accelerating the adoption of group solutions. Responsibilities also include structuring commercial approaches with distributors and partners, managing the regional pipeline, and collaborating with cross-functional teams.
The Director of Professional Services will be responsible for leading the division's strategic direction and operational excellence, driving business growth, enhancing service delivery, and fostering strong client relationships. Key duties include overseeing end-to-end project execution, implementing best practices, and managing financial performance including budgets and forecasts.
The role involves developing and maintaining features for a global furniture sector web platform, focusing on automating production processes like cutting plans, labeling, and CNC files to increase factory efficiency. Responsibilities also include collaborating on new features, assisting support with bug resolution, participating in code reviews, and integrating the platform with APIs and microservices.
The Sales Executive Farmer will be responsible for maintaining long-term customer relationships and driving continuous sales growth within existing accounts located in specific Brazilian states. Key duties include proactively contacting clients using Project and ERP solutions, assessing satisfaction, identifying new demands, and administering conflicts.
As an Implementation Consultant, you will work directly with the FoccoERP Management System, overseeing implementation processes and identifying improvements based on client strategies. You will build indicators and reports using data extraction tools like BI and PL/SQL to support decision-making.
This role involves serving as an Account Executive focused on the Midmarket and Enterprise segments. The primary function is likely centered around sales and client relationship management within these specific business tiers.
The Product Marketing Manager owns the end-to-end lifecycle for SMB products, leading positioning, launches, onboarding, and adoption initiatives to drive growth and customer value. This involves optimizing digital and eCommerce buyer journeys, strengthening product positioning, and enabling sales teams for consistent go-to-market execution.
