Serve as the primary point of contact for customers via phone and email, handling service inquiries and billing support. Coordinate training schedules and manage calendars to ensure a seamless onboarding experience for clients.
Cyncly
25 Remote Job Openings at Cyncly
Lead the Contract ERP Professional Services team by managing client engagements, project delivery, and financial results. Responsible for developing implementation methodologies and scaling team capabilities to ensure high customer satisfaction.
The SDR is responsible for generating new opportunities in the Kitchen & Bath and Flooring industries through outbound calls, emails, and LinkedIn outreach. They collaborate with Account Executives to secure and hand off qualified demos to fill the sales pipeline.
The role involves a 50/50 split between conducting structured Mozaik software training for new customers and providing responsive help desk support. Responsibilities include delivering online training, answering technical inquiries, and representing the company at trade shows.
The role involves owning the full sales cycle to acquire new enterprise logos and architecting multi-product solutions for senior executives in North America. It requires collaborating across a matrixed internal organization to drive revenue and provide market intelligence to product teams.
Drive end-to-end growth for Cyncly Websites by managing customer acquisition, activation, adoption, and expansion. Develop integrated marketing programs and collaborate across product portfolios to increase pipeline growth and long-term customer value.
Develop new features and maintain legacy systems using company-established languages and patterns. Focus on optimizing systems to meet business demands and user needs while collaborating with the team.
The role focuses on maximizing subscription renewals for SMB customers across North America to achieve monthly and annual targets. It involves direct customer engagement and collaboration with sales teams to identify growth opportunities.
The role focuses on maximizing subscription renewals for SMB customers across North America to achieve monthly and annual targets. It involves engaging customers to secure retention and identifying growth opportunities for the sales team.
The role focuses on maximizing subscription renewals for SMB customers across North America to achieve monthly and annual targets. It involves direct customer engagement to secure retention and identifying growth opportunities for the sales team.
The role focuses on the operational execution of the customer insights strategy, including administering VoC and CS tools and managing survey launches. It involves maintaining KPI dashboards, performing data cleansing, and providing actionable analysis on customer health and churn indicators.
Develop, optimize, and maintain SQL Server solutions including procedures, views, triggers, and functions. Collaborate with cross-functional teams to model data structures that ensure performance, integrity, and scalability for large data volumes.
Develop and maintain web applications and reusable component libraries using React and TypeScript. Collaborate with multidisciplinary global teams to improve interface usability, performance, and resolve technical bugs.
Lead and mentor an offshore full-stack engineering team to build and maintain a next-generation cloud-native payments platform. Drive technical architecture, integrate third-party payment gateways, and collaborate with stakeholders to deliver mission-critical features.
Develop and maintain web and desktop applications using C# and .NET technologies. Collaborate on architectural discussions, perform code reviews, and ensure high-quality, performant system evolution.
You will lead the global product marketing team to define and govern the commercial architecture across Cyncly's multi-industry portfolio. This involves aligning product marketing strategies with business units, driving cross-functional execution, and institutionalizing competitive intelligence to ensure unified ecosystem growth.
The Business Analyst will act as a bridge between client business needs and systemic solutions, designing well-structured project proposals. Responsibilities include gathering requirements, defining project scope, estimating delivery efforts, and presenting technical solutions to clients.
The role involves leading the growth strategy for the LATAM region (excluding Brazil) with a strong hunter mindset, focusing on opening new market segments and accelerating the adoption of group solutions. Responsibilities also include structuring commercial approaches with distributors and partners, managing the regional pipeline, and collaborating with cross-functional teams.
The Director of Professional Services will be responsible for leading the division's strategic direction and operational excellence, driving business growth, enhancing service delivery, and fostering strong client relationships. Key duties include overseeing end-to-end project execution, implementing best practices, and managing financial performance including budgets and forecasts.
The role involves developing and maintaining features for a global furniture sector web platform, focusing on automating production processes like cutting plans, labeling, and CNC files to increase factory efficiency. Responsibilities also include collaborating on new features, assisting support with bug resolution, participating in code reviews, and integrating the platform with APIs and microservices.
The Sales Executive Farmer will be responsible for maintaining long-term customer relationships and driving continuous sales growth within existing accounts located in specific Brazilian states. Key duties include proactively contacting clients using Project and ERP solutions, assessing satisfaction, identifying new demands, and administering conflicts.
As an Implementation Consultant, you will work directly with the FoccoERP Management System, overseeing implementation processes and identifying improvements based on client strategies. You will build indicators and reports using data extraction tools like BI and PL/SQL to support decision-making.
This role involves serving as an Account Executive focused on the Midmarket and Enterprise segments. The primary function is likely centered around sales and client relationship management within these specific business tiers.
The Product Marketing Manager owns the end-to-end lifecycle for SMB products, leading positioning, launches, onboarding, and adoption initiatives to drive growth and customer value. This involves optimizing digital and eCommerce buyer journeys, strengthening product positioning, and enabling sales teams for consistent go-to-market execution.
The analyst will drive subscription renewals for North American SMB customers, collaborating cross-functionally to ensure a seamless experience and directly impacting customer retention. Key duties include achieving renewal targets, engaging customers pre- and post-renewal, identifying upsell/cross-sell opportunities, and maintaining accurate CRM records.
