Manage and maintain customer relationships to drive retention and growth across a diverse portfolio of accounts. Focus on articulating product value, reducing churn, and collaborating with sales for upsell and expansion opportunities.
Cyncly
26 Remote Job Openings at Cyncly
Lead the operational training and implementation phase of client projects for contractERP and Business Central. Analyze client business needs to recommend optimal workflows and collaborate with internal teams to enhance implementation methodologies.
Lead the creation and stewardship of a unified, scalable design language and token-driven system across a global product portfolio. Collaborate with engineering and product teams to define component specifications, ensure accessibility compliance, and establish governance processes.
Own end-to-end product launches for the enterprise segment within the Kitchen, Bath & Furniture business unit. Develop enterprise-grade positioning, sales enablement assets, and systematic competitive intelligence to drive market activation.
Guide North American customers through the implementation of manufacturing enterprise software solutions, specifically the Insight ERP. Responsibilities include system configuration, data setup, user training, and providing consultative services to optimize production best practices.
Establish and lead the user research practice from the ground up, defining methodologies, tooling, and standards across a global product portfolio. Conduct hands-on research across generative and evaluative methods to influence product strategy and design direction.
Develop and maintain robust, scalable, and high-performance desktop systems for the Promob product using C# and .NET Core. Collaborate with cross-functional squads to implement new features and optimize application performance.
The role involves a 50/50 split between conducting structured Mozaik software training for new customers and providing technical help desk support. Responsibilities include delivering online training, answering technical inquiries, and representing the company at trade shows.
Conduct virtual training sessions and develop customized programs to help clients master Mozaik software. Provide specialized helpdesk support for CNC and Optimizer issues while collaborating with product teams for software improvements.
Act as the first point of contact for customers to provide technical support via phone, email, and chat. Responsibilities include troubleshooting hardware and network issues and documenting solutions within Zendesk.
Responsible for maintaining the organization's security posture through proactive risk management and IAM operations in a 24x7 environment. Collaborates with cross-functional teams to enforce security policies and respond to real-time security incidents.
Lead the availability and operational excellence of global hosting and infrastructure environments, including cloud and hybrid setups. Manage major incidents, M&A infrastructure integrations, and strategic core infrastructure programs.
Manage the full post-sale contract lifecycle, including amendments, renewals, and churn events to ensure accuracy and compliance. Collaborate with Sales, Customer Success, Finance, and Legal to align contracts with commercial intent and maintain Salesforce data integrity.
Lead the global performance marketing pillar to generate qualified demand through paid channels and ABM strategies across SMB, Mid-Market, and Enterprise segments. Manage a global team across Paid Digital, ABM, Qualification Intelligence, and Growth Marketing to drive pipeline and commercial growth.
Lead the strategic growth and revenue performance of the largest enterprise accounts across designated regions. Manage a high-performing sales organization while driving pipeline generation and executive-level customer relationships.
The role involves owning the full sales cycle to acquire new enterprise logos and architecting multi-product solutions for senior executives in North America. It requires collaborating across a matrixed internal organization to drive revenue and provide market intelligence to product teams.
Drive end-to-end growth for Cyncly Websites by managing customer acquisition, activation, adoption, and expansion. Develop integrated marketing programs and collaborate across product portfolios to increase pipeline growth and long-term customer value.
The role focuses on maximizing subscription renewals for SMB customers across North America to achieve monthly and annual targets. It involves engaging customers to secure retention and identifying growth opportunities for the sales team.
Develop, optimize, and maintain SQL Server solutions including procedures, views, triggers, and functions. Collaborate with cross-functional teams to model data structures that ensure performance, integrity, and scalability for large data volumes.
Lead and mentor an offshore full-stack engineering team to build and maintain a next-generation cloud-native payments platform. Drive technical architecture, integrate third-party payment gateways, and collaborate with stakeholders to deliver mission-critical features.
Develop and maintain web and desktop applications using C# and .NET technologies. Collaborate on architectural discussions, perform code reviews, and ensure high-quality, performant system evolution.
You will lead the global product marketing team to define and govern the commercial architecture across Cyncly's multi-industry portfolio. This involves aligning product marketing strategies with business units, driving cross-functional execution, and institutionalizing competitive intelligence to ensure unified ecosystem growth.
The role involves developing and maintaining features for a global furniture sector web platform, focusing on automating production processes like cutting plans, labeling, and CNC files to increase factory efficiency. Responsibilities also include collaborating on new features, assisting support with bug resolution, participating in code reviews, and integrating the platform with APIs and microservices.
The Sales Executive Farmer will be responsible for maintaining long-term customer relationships and driving continuous sales growth within existing accounts located in specific Brazilian states. Key duties include proactively contacting clients using Project and ERP solutions, assessing satisfaction, identifying new demands, and administering conflicts.
This role involves serving as an Account Executive focused on the Midmarket and Enterprise segments. The primary function is likely centered around sales and client relationship management within these specific business tiers.
The Product Marketing Manager owns the end-to-end lifecycle for SMB products, leading positioning, launches, onboarding, and adoption initiatives to drive growth and customer value. This involves optimizing digital and eCommerce buyer journeys, strengthening product positioning, and enabling sales teams for consistent go-to-market execution.
