The Sales Executive will achieve revenue targets by managing K12 and ELT accounts and showcasing digital and print educational solutions. They are responsible for identifying new business opportunities, collaborating with distributors, and maintaining accurate CRM data.
The Core Account Executive is responsible for developing and executing strategic account plans to drive revenue growth and customer success. This role acts as a strategic consultant to customers, providing tailored solutions and influencing engagement strategies.
The Core Account Executive is responsible for developing and executing strategic account plans to drive revenue growth and customer success. They act as a strategic consultant to customers, translating business challenges into tailored educational solutions.
The Sales Development Representative will generate a robust sales pipeline by identifying and qualifying leads through outreach activities like calls, emails, and LinkedIn. They are responsible for researching institutions to position Cengage offerings and tracking all interactions within the CRM system.
Lead the planning and execution of large-scale CRM programs and strategic Salesforce initiatives across the enterprise. Manage cross-functional teams and stakeholders to ensure alignment with business goals, budget oversight, and operational excellence.
The Senior Accountant manages end-to-end intercompany transactions, including reconciliations, journal entries, and settlements. They also ensure compliance with accounting standards and support internal and external audit processes.
The Sales Executive will manage a sales pipeline for the Higher Education and Library Reference markets to drive revenue growth and customer engagement. They will collaborate with faculty and library partners to promote the Cengage portfolio and support the transition to institutional agreements.
The Sales Consultant will travel throughout their assigned territory to conduct in-person sales consultations with educators and administrators. They are responsible for developing strategic territory plans, driving new business, and meeting annual sales goals for textbook and digital products.
The consultant will conduct in-person sales consultations with K-12 educators and administrators to present digital product solutions and supplemental resources. They are responsible for achieving sales revenue goals, managing territory activity, and building effective relationships with key decision-makers.
The Senior Business Systems Analyst will collaborate with cross-functional teams to develop scalable Salesforce solutions and business processes. They will serve as the primary liaison between business stakeholders and technical teams to translate business needs into functional requirements and system enhancements.
The VP of Design and User Experience will define the creative vision and strategy for educational technology platforms to improve learning outcomes. They will lead and mentor multidisciplinary teams while collaborating with product, engineering, and learning science departments to deliver innovative, accessible experiences.
The Director of Privacy will lead the enterprise privacy program, ensuring it is scalable, operationally effective, and aligned with regulatory requirements. This role involves partnering with cross-functional teams to embed privacy-by-design into business processes and technology solutions.
The Editorial Manager defines content strategy and manages the portfolio budget to deliver high-quality, career-focused learning experiences. They recruit authoring talent, negotiate contracts, and collaborate with cross-functional teams to ensure on-time delivery and alignment with platform capabilities.
The AI/ML Engineer will develop and integrate production-ready AI features for K-12 education, focusing on teacher productivity and personalized student support. They are responsible for ensuring all AI solutions strictly adhere to FERPA, COPPA, and child safety compliance standards.
The Growth Marketing Director will develop and implement comprehensive growth strategies to drive revenue and customer acquisition across the lifecycle. They will lead multi-channel demand generation efforts while fostering a culture of experimentation and data-driven decision-making.
The Regional Manager recruits, coaches, and manages sales representatives to ensure territory goals and revenue targets are met. They also collaborate with leadership to establish sales strategies, monitor market trends, and maintain accurate CRM data for forecasting.
The Proposal Writer manages the end-to-end Request for Proposal (RFP) process, including vetting, strategy development, and content collaboration. They also audit and maintain a content library while identifying process efficiencies to improve proposal quality and win rates.
The consultant will engage in sales activities to present digital and print educational products to prospective customers. They are responsible for meeting annual sales goals, implementing territory plans, and maintaining accurate sales reporting.
The Product Marketing Manager supports go-to-market readiness by translating market insights and customer needs into clear product messaging and enablement assets. This role collaborates with Product, Sales, and Marketing teams to drive product launches, roadmap communication, and industry visibility.
The Senior Sales Consultant is responsible for determining customer needs and providing tailored educational solutions. They will develop and implement effective sales strategies while building and maintaining strong relationships with customers.
The Director of Security Operations will lead a team to implement innovative security measures, focusing on engineering, cloud development, AI security, and vulnerability management. They will coordinate security protocols, manage threat mitigation, and drive initiatives to improve cyber hygiene across the organization.
The Strategic Account Director manages institutional relationships and revenue growth within a designated territory by leading contract negotiations and account planning. They collaborate with internal teams to drive the adoption of digital learning solutions and ensure customer value realization.
The Regional Manager leads a team of approximately 10 discipline-aligned sales specialists to drive digital adoption and market share growth. They provide hands-on coaching, strategic deal guidance, and ensure disciplined execution of sales cycles and territory plans.
The Inside Sales Consultant is responsible for driving revenue growth through proactive customer engagement, consultative selling, and effective account management. They will manage a defined territory, identify new business opportunities, and collaborate with cross-functional teams to ensure customer success and product adoption.
The Senior Content Marketing Manager develops and executes a strategic content program to drive faculty brand awareness, engagement, and business growth. They manage the full content lifecycle, including strategy, creation, distribution, and performance optimization across various channels.
The Renewal Specialist manages and drives customer renewals by maintaining a pipeline, tracking customer interactions, and prioritizing high-value accounts. They collaborate with sales teams to address at-risk accounts and identify opportunities for product expansion.
The Strategic Account Director manages institutional relationships and revenue growth by leading contract negotiations and multi-year account planning. They collaborate with cross-functional teams to drive student outcomes and ensure the successful adoption of Cengage digital access models.
The Customer Success Consultant acts as a strategic partner to ensure customers achieve desired outcomes through effective use of Cengage technology. Responsibilities include managing customer relationships, driving product adoption, and meeting revenue targets through retention and renewals.
The Student Operations Specialist serves as a central contact for Student Services, managing operational issues and coordinating cross-functional resolutions. They are responsible for optimizing systems, improving business processes, and bridging the gap between frontline teams and technical collaborators.
The Strategic Account Director is responsible for driving revenue growth and managing long-term partnerships with higher education institutions. This includes leading complex contract negotiations, developing multi-year account plans, and serving as a strategic advisor to academic leaders.
The Lead FDE architects and deploys production-grade AI and platform solutions for strategic institutional partners, bridging the gap between product demos and embedded deployments. They write production code, design agentic AI workflows, and translate field insights into the core product roadmap.
Lead remote software engineering teams to deliver high-availability K12 digital learning platforms using Agile principles. Balance team management with product development, focusing on customer outcomes and iterative improvements through data-driven insights.
Develop and lead regional marketing strategies for the K-12 segment to drive awareness and adoption of products among school districts and educators. Partner with Sales and cross-functional teams to execute multi-channel demand generation programs and manage regional events.
Serve as a strategic partner to customers to drive product adoption and ensure long-term value realization. Manage the customer lifecycle by developing success plans, conducting health checks, and achieving revenue targets through renewals.
Lead and coach a team of Solutions Specialists to drive digital adoption and grow market share within the higher education sector. Manage the full sales cycle, ensure pipeline hygiene in Salesforce, and collaborate with cross-functional teams to execute regional strategies.
Manage assigned accounts to meet quotas by building executive relationships and developing consultative strategies for customer success. Responsible for client renewals, incremental growth through cross-selling, and monitoring customer health metrics.
Provide high-quality, personalized support to learners via phone, chat, and case management software in a fast-paced call center environment. Resolve customer issues with empathy and precision while maintaining high case closure and answer rates.
Lead the integrated DevOps transformation program across Platform Engineering, SRE, and FinOps to establish a target operating model. Drive service ownership practices and create executive scorecards to track value realization and operational improvements.
Develop and maintain positive client relationships while implementing sales strategies to achieve targets. Collaborate with the team to provide tailored solutions and drive innovation and sales growth.
Create engaging and accessible visual assets for print and digital educational products. Collaborate with cross-functional partners and utilize generative AI tools to improve design workflows and efficiency.
Lead the engineering teams for the ed2go flagship product to deliver high-availability, cloud-native digital learning experiences. Balance team management with hands-on product development, focusing on iterative delivery and customer-centric outcomes.
The role involves determining customer needs to provide tailored solutions and implementing effective sales strategies. The consultant is responsible for building and maintaining strong relationships with customers to drive innovation in education.
The role involves presenting digital product solutions to K-12 customers and partnering with district decision-makers to increase student achievement. The consultant is responsible for achieving sales revenue goals and expanding market share within an assigned territory.
The role serves as an operations partner to the Product Technology leadership, managing operating rhythms, governance, and financial workflows. It focuses on improving data quality for rosters and resources while delivering operational insights through dashboards and reporting.
Lead the planning, coordination, and end-to-end execution of integrated marketing campaigns to drive conversion and business impact. Collaborate cross-functionally with creative, web, and media teams while utilizing project management tools to optimize workflows.
Lead the execution of demand generation and thought leadership programs to drive awareness and pipeline for the Math portfolio. This includes optimizing multi-channel campaigns and partnering with Sales and GTM teams to ensure sales readiness.
Oversee daily operations of the ed2go customer support team, managing a remote workforce of 30 employees and offshore resources. Focus on maintaining service levels, monitoring operational metrics, and improving the overall learner experience across multiple channels.
Drive sales productivity by designing and implementing sales methodologies, training programs, and coaching frameworks. Partner with cross-functional teams to manage enablement technologies and track performance metrics to improve seller effectiveness.
Oversee primary digital marketing channels including PPC, Paid Social, and Display to drive paid lead generation. Analyze campaign performance and manage digital marketing budgets to maximize lead volume and quality.
Create engaging social media content and provide feedback on Cengage learning platforms through focus groups and testing. Support students by hosting events, leading office hours, and representing the student perspective in webinars and panels.
Lead and develop a team of UX designers while driving product-led design maturity and strategic alignment. Implement modern tools and AI technologies to improve design speed, quality, and overall team efficiency.
Design and develop end-to-end features across Java/Spring backend services and React frontend applications for learning platforms. Collaborate with cross-functional teams to implement an AI-first roadmap and maintain high-quality, accessible software solutions.
Lead technology teams in the Internal Operations business unit to architect and deliver high-availability education technology platforms. Balance technical composition with product building, focusing on content workflow automation and AI-enabled platforms.
Lead the Core Systems organization to develop shared technology capabilities that scale across multiple digital product markets. Drive the modernization of legacy systems using AI, cloud-native architecture, and API-first integrations to reduce complexity and accelerate delivery.
Lead the sales forecast cadence and optimize territory design to align quotas with revenue targets. Translate complex data into actionable strategies and performance insights to drive business growth through AI and automation.
Plan and execute marketing events to drive awareness and demand for Cengage products among faculty audiences. This includes managing the full event lifecycle from concept and budget allocation to onsite execution and performance analysis.
Lead the adoption and transformation of enterprise systems, specifically focusing on ERP and finance platforms. Partner with IT and business teams to create communication, readiness, and training plans that ensure measurable business outcomes.
The role focuses on applying AI to automate finance operations, including AP, AR, and financial reporting, to reduce costs and manual work. It involves partnering with finance teams to build audit-ready, SOX-compliant automation systems.
Define and drive the web experience strategy by translating complex business and product requirements into scalable, intuitive user experiences. Lead end-to-end design work from discovery to delivery while collaborating with Marketing, Product, and Engineering teams.
Accountable for the advancement and optimization of SAP RTR and RAR financial systems to ensure stability, scalability, and compliance. Collaborates with Finance and Technology leaders to translate business needs into technical specifications and manage the product roadmap.
Build AI-driven workflows to accelerate revenue generation and reduce friction across sales and marketing operations. Integrate AI capabilities into Salesforce and marketing platforms to automate proposal generation, lead qualification, and campaign execution.
Define and evolve enterprise IAM architecture across workforce, customer, and partner ecosystems. Lead the delivery of SSO, MFA, and identity lifecycle automation while mentoring team members and collaborating with cross-functional teams.
The Product Solutions Consultant acts as a subject matter expert to accelerate new business acquisition and digital adoption through tailored product demonstrations. They bridge the gap between customers and internal product teams to influence the roadmap and ensure discipline-specific relevance.
Lead a team of Strategic Account Directors to drive growth and manage approximately $90M in annual revenue across the California territory. Translate enterprise strategy into regional execution by optimizing forecasting, pipeline health, and institutional partnerships.
The Strategic Account Director manages high-level institutional relationships and revenue growth through complex contract negotiations and multi-year account planning. They serve as a trusted advisor to academic leaders to drive the adoption of digital access models and ensure customer value realization.
Lead a team of Strategic Account Directors to drive growth and manage approximately $90M in annual revenue across Florida and Georgia. Translate enterprise strategy into regional execution by improving forecasting accuracy, pipeline health, and institutional partnerships.
Provide high-quality, personalized support to learners via phone, chat, and email in a fast-paced call center environment. Manage the end-to-end resolution of customer cases while maintaining high closure rates and documenting interactions accurately.
The Product Marketing Manager supports go-to-market readiness by coordinating messaging, enablement assets, and launch timelines across teams. They also analyze market dynamics and customer feedback to influence product roadmaps and positioning.
The Enrollment Representative is responsible for driving sales revenue by prioritizing qualified leads and matching prospective students with suitable educational programs. They guide students through the enrollment process while ensuring a high-quality customer experience across all touchpoints.
You will lead an experience engineering team to deliver and optimize customer-facing marketing and ecommerce websites using agile principles. The role involves balancing team leadership with hands-on development while collaborating with cross-functional partners to drive engagement and conversion.
The Software Engineering Manager will lead a team to design and implement AI-first automation solutions for content workflows. They will collaborate with cross-functional partners to deliver scalable, high-quality engineering initiatives while coaching and growing a high-performing team.
Lead a high-performing engineering team to deliver innovative, AI-first solutions for Cengage Learning Platforms. Collaborate with product and design teams to optimize software delivery processes and ensure high-quality, scalable enterprise systems.
