The Learning Manager will design, plan, and review higher education materials while collaborating with cross-functional teams to ensure content aligns with learning science and strategic goals. They are responsible for developing authoring talent and implementing improvements to curricula based on market insights and pedagogical research.
The Lead Content Developer manages project teams to create high-quality English language learning content for secondary education. They collaborate with internal stakeholders and external freelancers to ensure projects are delivered on time and within budget.
The Strategic Account Director is responsible for managing institutional relationships, driving revenue growth, and overseeing contract negotiations within the higher education sector. They lead account planning, data analysis, and cross-functional collaboration to ensure customer value realization and program success.
The Workforce Funding Operations Specialist will manage ETPL administration, oversee partner onboarding for funding programs, and ensure cross-functional issue resolution. This role is responsible for maintaining accurate funding records, developing scalable operational processes, and providing data-driven reporting to support enrollment growth.
The Director of User Experience will lead and mentor a team of designers and researchers to implement user-centric strategies across product development. They are responsible for driving innovation, conducting user research, and establishing design standards to ensure high-quality, consistent user experiences.
The Program Manager will direct Cengage's AI initiatives by managing operational cadence, vendor onboarding, and governance activities. They will coordinate cross-functional teams including Legal, Privacy, Security, and Procurement to ensure smooth delivery and operational readiness.
The Senior Manager of Curriculum and Instruction will lead the development of innovative educational resources and curriculum for the beauty and wellness industry. This role involves managing a team of content professionals to ensure instructional quality, scalability, and alignment with industry standards.
The Product Manager will lead discipline-specialized product clusters by defining strategy, discovery, and roadmap priorities for higher education learning products. They will collaborate cross-functionally to deliver intuitive, data-driven digital experiences that improve learner success, adoption, and retention.
Provide live and non-live technical support for digital educational solutions while documenting interactions in a ticketing system. Troubleshoot system requirements, identify software issues for escalation, and communicate feature requests to the appropriate teams.
Provide live and non-live technical support for Cengage digital solutions to customers in an educational environment. Analyze, troubleshoot, and document technical issues related to system requirements, browsers, and connectivity.
Team members handle various customer inquiries regarding orders, digital product registrations, and general account issues via phone, email, and live chat. They are responsible for navigating internal software to resolve issues while identifying trends to improve products and services.
The Business Development Representative will conduct outbound prospecting via phone and email to generate qualified leads for the sales team. They are responsible for scheduling demonstrations and maintaining accurate records of customer interactions to meet weekly activity goals.
The Business Development Representative will conduct outbound calls and emails to prospective clients to present Milady solutions. They are responsible for identifying customer needs and scheduling qualified demonstration appointments for the sales team.
The Enterprise Client Executive is responsible for acquiring new business within large strategic accounts and managing the full sales cycle. This includes proactive prospecting, engaging senior IT and security leaders, and driving complex deal negotiations.
The Business Development Representative will conduct outbound prospecting via phone and email to generate qualified sales leads for the team. They are responsible for scheduling product demonstrations and maintaining accurate records of all customer interactions.
The Inside Client Success Manager is responsible for managing assigned accounts to meet or exceed sales quotas through renewals, cross-sells, and upgrades. They will build strong customer relationships, monitor usage metrics, and coordinate with technical support to ensure successful product integration.
The Senior Sales Development Representative is responsible for developing a qualified sales pipeline through targeted outbound communication and strategic account outreach. They will manage complex accounts, nurture leads, and collaborate with sales and marketing teams to drive student success solutions.
The Senior Sales Development Representative is responsible for developing a qualified sales pipeline through targeted outbound communication and strategic account outreach. They will manage complex accounts, nurture leads, and collaborate with sales and marketing teams to drive student success solutions.
You will lead a high-performing engineering team to develop and optimize data transformation workflows using Python and generative AI tools. Additionally, you will collaborate with product and design teams under the Product Operating Model to drive continuous improvement and deliver scalable enterprise solutions.
The Account Manager is responsible for managing and growing revenue within an assigned geographic territory by focusing on existing partner growth. They will collaborate with internal teams to provide partner support, identify market trends, and execute account management plans to exceed sales goals.
The consultant will meet with prospective customers to present digital product solutions and drive new business within the K12 market. They are responsible for meeting sales goals, creating strategic territory plans, and providing accurate sales activity reporting.
The consultant will build and maintain relationships with key accounts to ensure successful product implementation, adoption, and customer retention. They will also collaborate with internal teams to analyze account health, manage project progress, and drive renewal opportunities.
The Senior Director of Portfolio and Content will lead the portfolio management organization to define strategy, identify growth opportunities, and optimize the existing catalog. They will collaborate with leadership to align portfolio decisions with business objectives, financial targets, and market needs.
The Enrollment Manager is responsible for leading a team of representatives to meet revenue and enrollment objectives while ensuring a high-quality student experience. They will also identify process improvements, mentor staff, and manage relationships with external vendors.
The Staff Accountant will support monthly, quarterly, and year-end financial close activities, including account reconciliations and financial reporting. They will also assist with data validation, audit requests, and the maintenance of documentation for accounting processes and controls.
The Portfolio Manager leads the content strategy and lifecycle for beauty education products by analyzing market trends and data to drive business growth. They collaborate with cross-functional teams to ensure the timely delivery of high-quality learning experiences while managing budgets and resources.
The Sr. Director oversees royalty payments and product data strategy, managing the team responsible for accurate financial operations and metadata maintenance. They are tasked with driving process improvements, managing risk, and collaborating with cross-functional leaders to support business objectives.
The Sales Executive is responsible for driving revenue growth across K12 print and digital products within an assigned territory. This involves managing the full sales cycle, building relationships with educational stakeholders, and executing solution-led sales strategies.
The Operations Specialist will manage the end-to-end procure-to-pay lifecycle, including SOWs, POs, and invoices, while ensuring financial data accuracy within SAP. Additionally, the role involves maintaining team rosters, tracking resource allocations, and championing operational governance to improve workflow efficiency.
The Concur Administrator will manage the SAP Concur Travel & Expense platform, including configuration, system maintenance, and workflow optimization. They will also provide user support, conduct training, and ensure compliance with financial policies and audit requirements.
The Sr Analytics Architect will design and implement scalable, cloud-based data pipelines and analytics solutions using Informatica and Snowflake. They will also ensure data quality, governance, and lineage while collaborating with cross-functional teams to maintain platform reliability.
The Student Advisor provides personalized, high-quality support to learners by managing inbound and outbound contacts through phone, chat, and email. They are responsible for resolving issues with empathy and efficiency while maintaining accurate documentation across multiple case management platforms.
The Core Account Executive is responsible for developing and executing strategic account plans to drive revenue growth and customer success. This role acts as a strategic consultant to customers, providing tailored solutions and influencing engagement strategies.
The Core Account Executive is responsible for developing and executing strategic account plans to drive revenue growth and customer success. They act as a strategic consultant to customers, translating business challenges into tailored educational solutions.
The Sales Development Representative will generate a robust sales pipeline by identifying and qualifying leads through outreach activities like calls, emails, and LinkedIn. They are responsible for researching institutions to position Cengage offerings and tracking all interactions within the CRM system.
Lead the planning and execution of large-scale CRM programs and strategic Salesforce initiatives across the enterprise. Manage cross-functional teams and stakeholders to ensure alignment with business goals, budget oversight, and operational excellence.
The Sales Consultant will travel throughout their assigned territory to conduct in-person sales consultations with educators and administrators. They are responsible for developing strategic territory plans, driving new business, and meeting annual sales goals for textbook and digital products.
The consultant will conduct in-person sales consultations with K-12 educators and administrators to present digital product solutions and supplemental resources. They are responsible for achieving sales revenue goals, managing territory activity, and building effective relationships with key decision-makers.
The VP of Design and User Experience will define the creative vision and strategy for educational technology platforms to improve learning outcomes. They will lead and mentor multidisciplinary teams while collaborating with product, engineering, and learning science departments to deliver innovative, accessible experiences.
The Director of Privacy will lead the enterprise privacy program, ensuring it is scalable, operationally effective, and aligned with regulatory requirements. This role involves partnering with cross-functional teams to embed privacy-by-design into business processes and technology solutions.
The Editorial Manager defines content strategy and manages the portfolio budget to deliver high-quality, career-focused learning experiences. They recruit authoring talent, negotiate contracts, and collaborate with cross-functional teams to ensure on-time delivery and alignment with platform capabilities.
The Proposal Writer manages the end-to-end Request for Proposal (RFP) process, including vetting, strategy development, and content collaboration. They also audit and maintain a content library while identifying process efficiencies to improve proposal quality and win rates.
The consultant will engage in sales activities to present digital and print educational products to prospective customers. They are responsible for meeting annual sales goals, implementing territory plans, and maintaining accurate sales reporting.
The Senior Sales Consultant is responsible for determining customer needs and providing tailored educational solutions. They will develop and implement effective sales strategies while building and maintaining strong relationships with customers.
The Strategic Account Director manages institutional relationships and revenue growth within a designated territory by leading contract negotiations and account planning. They collaborate with internal teams to drive the adoption of digital learning solutions and ensure customer value realization.
The Inside Sales Consultant is responsible for driving revenue growth through proactive customer engagement, consultative selling, and effective account management. They will manage a defined territory, identify new business opportunities, and collaborate with cross-functional teams to ensure customer success and product adoption.
The Senior Content Marketing Manager develops and executes a strategic content program to drive faculty brand awareness, engagement, and business growth. They manage the full content lifecycle, including strategy, creation, distribution, and performance optimization across various channels.
The Renewal Specialist manages and drives customer renewals by maintaining a pipeline, tracking customer interactions, and prioritizing high-value accounts. They collaborate with sales teams to address at-risk accounts and identify opportunities for product expansion.
The Strategic Account Director manages institutional relationships and revenue growth by leading contract negotiations and multi-year account planning. They collaborate with cross-functional teams to drive student outcomes and ensure the successful adoption of Cengage digital access models.
The Lead FDE architects and deploys production-grade AI and platform solutions for strategic institutional partners, bridging the gap between product demos and embedded deployments. They write production code, design agentic AI workflows, and translate field insights into the core product roadmap.
Lead and coach a team of Solutions Specialists to drive digital adoption and grow market share within the higher education sector. Manage the full sales cycle, ensure pipeline hygiene in Salesforce, and collaborate with cross-functional teams to execute regional strategies.
Lead the planning, coordination, and end-to-end execution of integrated marketing campaigns to drive conversion and business impact. Collaborate cross-functionally with creative, web, and media teams while utilizing project management tools to optimize workflows.
Drive sales productivity by designing and implementing sales methodologies, training programs, and coaching frameworks. Partner with cross-functional teams to manage enablement technologies and track performance metrics to improve seller effectiveness.
Create engaging social media content and provide feedback on Cengage learning platforms through focus groups and testing. Support students by hosting events, leading office hours, and representing the student perspective in webinars and panels.
Design and develop end-to-end features across Java/Spring backend services and React frontend applications for learning platforms. Collaborate with cross-functional teams to implement an AI-first roadmap and maintain high-quality, accessible software solutions.
Lead technology teams in the Internal Operations business unit to architect and deliver high-availability education technology platforms. Balance technical composition with product building, focusing on content workflow automation and AI-enabled platforms.
Lead the sales forecast cadence and optimize territory design to align quotas with revenue targets. Translate complex data into actionable strategies and performance insights to drive business growth through AI and automation.
Plan and execute marketing events to drive awareness and demand for Cengage products among faculty audiences. This includes managing the full event lifecycle from concept and budget allocation to onsite execution and performance analysis.
The role focuses on applying AI to automate finance operations, including AP, AR, and financial reporting, to reduce costs and manual work. It involves partnering with finance teams to build audit-ready, SOX-compliant automation systems.
Define and drive the web experience strategy by translating complex business and product requirements into scalable, intuitive user experiences. Lead end-to-end design work from discovery to delivery while collaborating with Marketing, Product, and Engineering teams.
Accountable for the advancement and optimization of SAP RTR and RAR financial systems to ensure stability, scalability, and compliance. Collaborates with Finance and Technology leaders to translate business needs into technical specifications and manage the product roadmap.
Build AI-driven workflows to accelerate revenue generation and reduce friction across sales and marketing operations. Integrate AI capabilities into Salesforce and marketing platforms to automate proposal generation, lead qualification, and campaign execution.
The Strategic Account Director manages high-level institutional relationships and revenue growth through complex contract negotiations and multi-year account planning. They serve as a trusted advisor to academic leaders to drive the adoption of digital access models and ensure customer value realization.
Provide high-quality, personalized support to learners via phone, chat, and email in a fast-paced call center environment. Manage the end-to-end resolution of customer cases while maintaining high closure rates and documenting interactions accurately.
The Product Marketing Manager supports go-to-market readiness by coordinating messaging, enablement assets, and launch timelines across teams. They also analyze market dynamics and customer feedback to influence product roadmaps and positioning.
The Enrollment Representative is responsible for driving sales revenue by prioritizing qualified leads and matching prospective students with suitable educational programs. They guide students through the enrollment process while ensuring a high-quality customer experience across all touchpoints.
You will lead an experience engineering team to deliver and optimize customer-facing marketing and ecommerce websites using agile principles. The role involves balancing team leadership with hands-on development while collaborating with cross-functional partners to drive engagement and conversion.
The Software Engineering Manager will lead a team to design and implement AI-first automation solutions for content workflows. They will collaborate with cross-functional partners to deliver scalable, high-quality engineering initiatives while coaching and growing a high-performing team.
Lead a high-performing engineering team to deliver innovative, AI-first solutions for Cengage Learning Platforms. Collaborate with product and design teams to optimize software delivery processes and ensure high-quality, scalable enterprise systems.
