The Principal Product Operations Manager acts as the operational architect for the AI product organization, streamlining processes and ensuring alignment across product, engineering, and GTM teams. They are responsible for developing operating models, managing IP portfolios, and coaching product managers to drive cohesive AI portfolio value.
Cengage Group
93 Remote Job Openings at Cengage Group
Lead the development of a next-generation Content Operations Platform to streamline editorial workflows and integrate AI-driven tools. Collaborate across cross-functional teams to define product vision, manage backlogs, and improve operational visibility through dashboards.
Develop and maintain positive client relationships while implementing sales strategies to achieve targets. Collaborate with the team to provide tailored solutions and drive innovation and sales growth.
The Solution Specialist will support learners, educators, and institutions by leveraging AI-powered insights and digital platforms. The role focuses on driving meaningful outcomes within the learning ecosystem across various education markets.
Lead cross-functional groups to collect and analyze complex business requirements for Salesforce Sales and Service Cloud platforms. Collaborate with engineering teams to implement innovative CRM solutions and provide expert-level support and training to business leads.
Create engaging and accessible visual assets for print and digital educational products. Collaborate with cross-functional partners and utilize generative AI tools to improve design workflows and efficiency.
Lead the engineering teams for the ed2go flagship product to deliver high-availability, cloud-native digital learning experiences. Balance team management with hands-on product development, focusing on iterative delivery and customer-centric outcomes.
Demand Marketing Manager, Social Studies/ELA (Remote)
Cengage Group
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Full Time
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4 days ago
Cengage Group
Lead the execution of demand generation and thought leadership programs to drive awareness and pipeline for Social Studies and ELA portfolios. This includes managing multi-channel campaigns, optimizing lead generation, and partnering with Sales and GTM stakeholders for sales readiness.
The role involves determining customer needs to provide tailored solutions and implementing effective sales strategies. The consultant is responsible for building and maintaining strong relationships with customers to drive innovation in education.
The role involves presenting digital product solutions to K-12 customers and partnering with district decision-makers to increase student achievement. The consultant is responsible for achieving sales revenue goals and expanding market share within an assigned territory.
The role involves conducting sales presentations and training sessions to promote and implement K-12 math digital solutions. The consultant serves as a digital expert to drive sales, increase digital capacity, and improve student outcomes.
Develop and execute government affairs strategies to promote and protect Cengage's business interests at federal and state levels. Manage relationships with external lobbyists and policymakers while advising internal stakeholders on legislative and regulatory developments.
Support internal communications initiatives to drive employee engagement, leadership visibility, and organizational alignment. Responsibilities include content creation for various channels, managing executive communications, and monitoring engagement metrics.
The Core Account Executive is responsible for developing and executing strategic account plans to drive sustainable revenue growth and customer success. This involves acting as a strategic consultant to customers and collaborating cross-functionally to shape go-to-market strategies.
The role focuses on driving digital expansion by converting print renewals to digital courseware and managing inbound marketing leads. Responsibilities include conducting sales demos, performing account health checks, and handing off converted accounts to Customer Success Managers.
The role serves as an operations partner to the Product Technology leadership, managing operating rhythms, governance, and financial workflows. It focuses on improving data quality for rosters and resources while delivering operational insights through dashboards and reporting.
Lead the planning, coordination, and end-to-end execution of integrated marketing campaigns to drive conversion and business impact. Collaborate cross-functionally with creative, web, and media teams while utilizing project management tools to optimize workflows.
Lead the strategy and execution of integrated demand generation and thought leadership programs to drive pipeline growth. Manage a team of marketers to deliver multi-channel campaigns across owned, paid, and earned media channels.
Lead the execution of demand generation and thought leadership programs to drive awareness and pipeline for the Math portfolio. This includes optimizing multi-channel campaigns and partnering with Sales and GTM teams to ensure sales readiness.
The Events Manager is responsible for the end-to-end execution of in-person and virtual events, ensuring alignment with marketing objectives. Key duties include managing logistics, negotiating vendor contracts, and tracking event expenses to optimize budget value.
The Growth Marketing Director is responsible for driving sustainable revenue growth through data-driven acquisition, retention, and lifecycle marketing strategies. This includes leading multi-channel demand generation, optimizing conversion rates, and establishing a strong experimentation culture.
Design and execute integrated multi-channel marketing campaigns to drive awareness and pipeline growth within K-12 school districts in California, Florida, and Texas. Partner with sales and product teams to create targeted messaging and optimize campaign performance using data-driven insights.
The role is responsible for planning, shooting, and producing high-quality video and photography content to support brand and marketing efforts. This includes end-to-end production from pre-production planning to post-production editing and digital asset management.
Create engaging video and motion design assets for brand, marketing, and internal communications. Develop scalable motion systems and templates to ensure consistent, high-quality content across various digital channels.
Sr Manager, Customer Support - EdTech/Online Learning Products
Cengage Group
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Full Time
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14 days ago
Cengage Group
Oversee daily operations of the ed2go customer support team, managing a remote workforce of 30 employees and offshore resources. Focus on maintaining service levels, monitoring operational metrics, and improving the overall learner experience across multiple channels.
The consultant builds and maintains relationships with key accounts to ensure successful product implementation and customer retention. They collaborate with internal teams to manage the customer journey and use data metrics to improve account health.
Develop and implement a comprehensive social media strategy to elevate brand presence and engage audiences across multiple platforms. Manage day-to-day operations, including content calendars, community engagement, and performance analysis to optimize campaigns.
Drive sales productivity by designing and implementing sales methodologies, training programs, and coaching frameworks. Partner with cross-functional teams to manage enablement technologies and track performance metrics to improve seller effectiveness.
Oversee primary digital marketing channels including PPC, Paid Social, and Display to drive paid lead generation. Analyze campaign performance and manage digital marketing budgets to maximize lead volume and quality.
Develop and execute a comprehensive sales enablement strategy to drive productivity and growth across the School Division. Lead onboarding, continuous learning, and coaching programs while partnering with cross-functional teams to provide necessary tools and messaging.
Lead end-to-end design for product features from discovery to delivery, creating flows, prototypes, and visual designs in Figma. Partner with cross-functional teams to translate research and data into high-quality learner and instructor experiences.
Lead the vision and strategy for educational technology experiences to improve learning outcomes for students and educators. Build and mentor a high-performing UX team while integrating AI-enhanced solutions and accessibility standards into the product ecosystem.
Lead end-to-end design for product features from discovery through delivery, creating flows, prototypes, and visual designs in Figma. Partner with cross-functional teams to translate research and data into high-quality, accessible learner experiences.
Create engaging social media content and provide feedback on Cengage learning platforms through focus groups and testing. Support students by hosting events, leading office hours, and representing the student perspective in webinars and panels.
Lead and develop a team of UX designers while driving product-led design maturity and strategic alignment. Implement modern tools and AI technologies to improve design speed, quality, and overall team efficiency.
Design and develop end-to-end features across Java/Spring backend services and React frontend applications for learning platforms. Collaborate with cross-functional teams to implement an AI-first roadmap and maintain high-quality, accessible software solutions.
Editorial Manager – Mid and Upper-Level Psychology (Remote)
Cengage Group
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Full Time
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21 days ago
Cengage Group
Lead the content strategy and roadmap for psychology learning materials, managing the portfolio budget and P&L. Recruit and manage author talent while collaborating with cross-functional teams to deliver high-quality, career-focused educational experiences.
The Content Specialist supports the K-12 sales team by delivering product demonstrations and training to ensure the successful adoption of print and digital solutions. They act as a digital expert to help educators increase capacity and improve student outcomes through engaging presentations and implementation support.
Manage assigned accounts to meet quotas by building executive relationships and developing consultative strategies for customer success. Responsible for client renewals, incremental growth through cross-selling, and tracking activities in Salesforce and Gainsight.
The Core Account Executive is responsible for developing and executing strategic account plans to drive sustainable revenue growth and customer success. This role acts as a strategic consultant to customers, translating business challenges into tailored solution recommendations.
The Sales Consultant is responsible for planning and implementing selling strategies to achieve targets for print and digital products within assigned territories. This includes prospecting, closing sales via technology demonstrations, and providing post-sales support to drive digital activation.
Lead technology teams in the Internal Operations business unit to architect and deliver high-availability education technology platforms. Balance technical composition with product building, focusing on content workflow automation and AI-enabled platforms.
Lead the Core Systems organization to develop shared technology capabilities that scale across multiple digital product markets. Drive the modernization of legacy systems using AI, cloud-native architecture, and API-first integrations to reduce complexity and accelerate delivery.
Sr. Manager, RevOps Reporting & Analytics (Remote)
Cengage Group
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Full Time
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a month ago
Cengage Group
Lead a team in analyzing sales data and market trends to inform decision-making and develop reporting strategies using Power BI and Excel. Collaborate across departments to optimize data quality and provide actionable insights to improve sales performance and GTM strategies.
The Strategy Analyst supports pricing optimization, commercial analysis, and business insight generation across Cengage Group. This includes conducting competitive research, maintaining pricing data, and building analytical models to influence growth initiatives.
RevOps Manager, Forecasting and Analytics (Remote)
Cengage Group
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Full Time
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a month ago
Cengage Group
Lead the sales forecast cadence and optimize territory design to align quotas with revenue targets. Translate complex data into actionable strategies and performance insights to drive business growth through AI and automation.
The role focuses on R&D project-based analysis, including budgeting, forecasting, and tracking resource deployment to support strategic priorities. It also involves preparing monthly financial reports and creating business case inputs for investment decisions.
Generate interest and qualify leads through outreach activities like calls, emails, and LinkedIn to build a sales pipeline. Research institutions to identify decision-makers and manage leads until they are ready for sales partners.
Gale K12 West District Manager, Supplemental and Library (Remote)
Cengage Group
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Full Time
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a month ago
Cengage Group
Lead and develop a high-performing sales team to exceed goals within the K-12 supplemental and library sector. Implement strategic plans to drive revenue growth and maintain strong relationships with school districts and libraries.
Marketing Manager, Faculty Events - NA HED Faculty (Remote)
Cengage Group
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Full Time
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a month ago
Cengage Group
Plan and execute marketing events to drive awareness and demand for Cengage products among faculty audiences. This includes managing the full event lifecycle from concept and budget allocation to onsite execution and performance analysis.
The role focuses on organizing sales data and creating dashboards to enable data-driven decisions for the global sales team. It involves analyzing market trends and collaborating with Finance and Sales leadership to optimize performance strategies.
Lead the adoption and transformation of enterprise systems, specifically focusing on ERP and finance platforms. Partner with IT and business teams to create communication, readiness, and training plans that ensure measurable business outcomes.
Counsel, Business Operations and Regulatory (Remote)
Cengage Group
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Full Time
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a month ago
Cengage Group
Serve as a legal partner to the workforce skills business by structuring complex commercial transactions and navigating regulatory landscapes. Lead Cengage-wide regulatory compliance initiatives and provide risk-based legal advice to support business objectives.
Promote and sell large print book editions to customers within the public library market. Responsibilities include prospecting new customers, conducting outbound sales calls, and maintaining a strong sales pipeline to meet targets.
Architect and implement modern cloud-based analytics solutions and scalable data pipelines using IICS and Snowflake. Ensure data quality, governance, and platform reliability while collaborating with multi-functional teams for platform modernization.
Define and maintain the target-state architecture for Commercial IT and CRM capabilities, primarily utilizing Salesforce. Partner with cross-functional leaders to align product decisions with long-term architecture and reduce technical debt.
The role focuses on applying AI to automate finance operations, including AP, AR, and financial reporting, to reduce costs and manual work. It involves partnering with finance teams to build audit-ready, SOX-compliant automation systems.
Define and drive the web experience strategy by translating complex business and product requirements into scalable, intuitive user experiences. Lead end-to-end design work from discovery to delivery while collaborating with Marketing, Product, and Engineering teams.
Lead and mentor a team of Enrollment Representatives to meet and exceed revenue and enrollment objectives. Manage the end-to-end student enrollment process while collaborating with other department leaders to improve efficiency.
Lead the strategy and roadmap for SAP Order-to-Cash (O2C) and finance improvements to ensure scalable and compliant financial operations. Collaborate with cross-functional leaders to translate business requirements into technical specifications and manage the Agile delivery process.
Accountable for the advancement and optimization of SAP RTR and RAR financial systems to ensure stability, scalability, and compliance. Collaborates with Finance and Technology leaders to translate business needs into technical specifications and manage the product roadmap.
Faculty Marketing Manager, Humanities (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Lead the execution of faculty demand generation and thought leadership programs to drive awareness and pipeline for Cengage products. This includes managing multi-channel campaigns, analyzing performance, and partnering with Sales and GTM stakeholders.
Lead the execution of faculty demand generation and thought leadership programs to drive awareness and pipeline. This includes managing multi-channel campaigns and partnering with Sales and GTM stakeholders for sales readiness.
Build AI-driven workflows to accelerate revenue generation and reduce friction across sales and marketing operations. Integrate AI capabilities into Salesforce and marketing platforms to automate proposal generation, lead qualification, and campaign execution.
Define and evolve enterprise IAM architecture across workforce, customer, and partner ecosystems. Lead the delivery of SSO, MFA, and identity lifecycle automation while mentoring team members and collaborating with cross-functional teams.
The role focuses on acquiring and closing new enterprise customers within the information security sector, specifically targeting organizations with over 2,000 employees. Responsibilities include developing account penetration strategies, managing complex multi-stakeholder sales cycles, and engaging with C-level executives.
Directs the day-to-day execution of inventory accounting activities performed by an offshore team to ensure accuracy and compliance with US GAAP. Partners cross-functionally to support month-end and quarter-end close activities while driving process improvements.
Regional Manager Solution Sales, OH/TN/KY/AL (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Lead and coach a team of Solutions Specialists to drive digital adoption and grow market share through new business acquisition. Collaborate with account directors and cross-functional teams to execute territory plans and ensure operational excellence in Salesforce.
Regional Manager Solution Sales, TX/AZ (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Lead and coach a team of Solutions Specialists to drive digital adoption and grow market share within the higher education sector. Manage the full sales cycle, ensure pipeline hygiene in Salesforce, and collaborate with account teams to align departmental wins with institutional strategy.
HED Regional Manager Solution Sales, MI/IL/IN/MN/IO (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Lead and coach a team of Solutions Specialists to drive digital adoption and grow market share within higher education institutions. Manage the full sales cycle, ensure pipeline hygiene in Salesforce, and collaborate with cross-functional teams to execute regional strategies.
The Product Solutions Consultant acts as a subject matter expert to accelerate new business acquisition and digital adoption through tailored product demonstrations. They bridge the gap between customers and internal product teams to influence the roadmap and ensure discipline-specific relevance.
Director, Strategic Accounts, California (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Lead a team of Strategic Account Directors to drive growth and manage approximately $90M in annual revenue across the California territory. Translate enterprise strategy into regional execution by optimizing forecasting, pipeline health, and institutional partnerships.
The Strategic Account Director manages high-level institutional relationships and revenue growth through complex contract negotiations and multi-year account planning. They serve as a trusted advisor to academic leaders to drive the adoption of digital access models and ensure customer value realization.
Director, Strategic Accounts, Florida/Georgia (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Lead a team of Strategic Account Directors to drive growth and manage approximately $90M in annual revenue across Florida and Georgia. Translate enterprise strategy into regional execution by improving forecasting accuracy, pipeline health, and institutional partnerships.
Gale K-12 Field Sales Consultant, Chicago (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
The role involves meeting with prospective K-12 customers to present digital product solutions and drive new business growth. The consultant is responsible for meeting sales goals, creating strategic territory plans, and providing accurate sales forecasts.
Act as a strategic partner and trusted advisor to customers to drive product adoption and long-term value. Focus on achieving revenue targets through customer retention, renewals, and the implementation of tailored success plans.
Research and advise on technical accounting topics including GAAP and SEC matters while preparing comprehensive technical memos. Collaborate with internal teams and external auditors to ensure financial reporting accuracy and SOX compliance.
Bilingual Student Advisor (EST Time Zone Required) (Remote)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Provide high-quality, personalized support to learners via phone, chat, and email in a fast-paced call center environment. Manage the end-to-end resolution of customer cases while maintaining high closure rates and documenting interactions accurately.
Lead end-to-end product experiences by driving discovery, shaping product direction, and defining success metrics. Mentor other designers and integrate AI technologies to accelerate research and design workflows.
Bilingual Student Advisor (CST or EST Time Zone Required)
Cengage Group
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Full Time
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2 months ago
Cengage Group
Provide high-quality, personalized support to learners via phone, chat, and email in a fast-paced call center environment. Manage the end-to-end resolution of customer cases while maintaining high closure rates and documenting interactions accurately.
Lead the end-to-end strategy for customer acquisition and pipeline development across prioritized product areas. Manage integrated, multi-channel demand campaigns while collaborating with sales and product marketing to optimize conversion and revenue growth.
The Product Marketing Manager supports go-to-market readiness by coordinating messaging, enablement assets, and launch timelines across teams. They also analyze market dynamics and customer feedback to influence product roadmaps and positioning.
Develop and execute a comprehensive content strategy aligned with brand and demand generation goals across multiple channels. Collaborate with cross-functional teams to create high-quality content that supports the buyer journey and optimizes performance through data-driven insights.
Enrollment Representative (Remote Opportunity)
Cengage Group
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Full Time
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3 months ago
Cengage Group
The Enrollment Representative is responsible for driving sales revenue by prioritizing qualified leads and matching prospective students with suitable educational programs. They guide students through the enrollment process while ensuring a high-quality customer experience across all touchpoints.
You will lead an experience engineering team to deliver and optimize customer-facing marketing and ecommerce websites using agile principles. The role involves balancing team leadership with hands-on development while collaborating with cross-functional partners to drive engagement and conversion.
Technology Lead, Platforms & Ecommerce Engineering
Cengage Group
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Full Time
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3 months ago
Cengage Group
You will lead a high-performing team to build and operate scalable ecommerce platforms, including CMS, identity, and enterprise integrations. The role involves balancing hands-on backend development with team leadership to ensure reliable, secure, and performant digital experiences.
The Enterprise Architect will provide architectural mentorship across core platforms and drive the adoption of architecture within a collaborative Agile environment. They are responsible for creating architecture artifacts, evaluating solutions, and owning the development of enterprise data architectures to support business growth.
Lead a high-performing engineering team to develop and optimize content creation workflows using modern platforms, automation, and generative AI. Collaborate with product and design teams to drive discovery activities and ensure the delivery of scalable, high-availability enterprise systems.
Manager, Software Engineering, Content Automations
Cengage Group
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Full Time
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3 months ago
Cengage Group
The Software Engineering Manager will lead a team to design and implement AI-first automation solutions for content workflows. They will collaborate with cross-functional partners to deliver scalable, high-quality engineering initiatives while coaching and growing a high-performing team.
Lead a high-performing engineering team to deliver innovative, AI-first solutions for Cengage Learning Platforms. Collaborate with product and design teams to optimize software delivery processes and ensure high-quality, scalable enterprise systems.
The Director of Software Engineering will lead high-performing, AI-driven remote teams to deliver innovative educational platforms and products. They will collaborate with cross-functional leaders to define technical strategy, optimize the software development lifecycle, and scale products globally.
You will lead a high-performing engineering team to develop innovative, AI-first content creation tools while following the Product Operating Model. This role involves collaborating with cross-functional partners to optimize workflows, manage product backlogs, and ensure the delivery of scalable, high-quality enterprise systems.
The role involves leading the end-to-end design process for eCommerce flows, from initial concepting through high-fidelity delivery, translating complex requirements and data insights into simple, engaging user experiences. Responsibilities also include using A/B and multivariate testing to validate hypotheses and collaborating with product and analytics teams to interpret results.
