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You will provide frontline customer support in English and Swedish, handling both basic and advanced troubleshooting via multiple channels. Additionally, you will collaborate with internal teams to escalate issues and proactively suggest process improvements to enhance operational efficiency.
The Project Manager / Dev Unit Lead will oversee the full lifecycle of crypto and fintech initiatives while managing a cross-functional development squad. They are responsible for maintaining business requirements, managing backlogs, and ensuring efficient delivery through Agile methodologies.
The Account Manager is responsible for managing and growing key client relationships within the time-critical logistics vertical. They will coordinate with vendors and operators to execute rapid-response transportation solutions while ensuring service excellence.
The Executive Assistant will act as a key partner to the CEO, managing calendars, priorities, and complex business initiatives. They are responsible for coordinating meetings, controlling task execution, and preparing analytical materials while maintaining the CEO's communication style.
You will act as the primary operational partner for member banks and PSPs, managing support cases and ensuring high-quality service delivery. Additionally, you will analyze support data to provide actionable insights and coordinate with internal teams to resolve complex issues and improve product functionality.
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You will co-manage the startup and lead the technical strategy, focusing on hands-on development and prototyping of robotics automation solutions. Additionally, you will recruit and mentor an engineering team while integrating physical AI with hardware to ensure product scalability.
Design, develop, and maintain robust ETL/ELT data pipelines within the FICO ecosystem to ensure data quality and availability. Collaborate with data scientists and stakeholders to translate business requirements into efficient, scalable data solutions.
Define and execute strategies for integrating SiliconOne products into customer environments, managing the process from evaluation to production launch. Lead cross-functional teams to resolve technical issues, track project milestones, and ensure timely customer acceptance.
The Account Executive is responsible for driving revenue growth by landing, adopting, and expanding sales opportunities within large enterprise accounts. They will orchestrate complex deals, manage stakeholder relationships, and act as a thought leader in machine learning and predictive analytics.
The Inside Sales Representative handles inbound calls and warm leads to consult with customers on their insurance needs. They match the correct coverages and products to convert these leads into policyholders.
The Finance and Systems Coordinator manages financial systems, specifically focusing on project time and expense tracking and helpdesk support. They are responsible for ensuring accurate timesheet data entry, conducting training on ERP navigation, and providing financial reporting to various departments.
The Finance and Systems Coordinator manages financial systems, specifically focusing on project time and expense tracking and helpdesk support. They are responsible for ensuring data accuracy, conducting training, and providing financial reporting to various departments.
You will manage vulnerability assessments, prioritization, and remediation while integrating security practices into CI/CD pipelines. Additionally, you will collaborate with cloud SecOps teams to secure cloud-native applications and ensure alignment with business security strategies.
Generate AI product images using internal workflows and overlay copy using Adobe Photoshop to match the brand's visual style. Manage creative assets and iterate on designs based on team feedback and ad performance data.
Handle inbound and outbound customer service and sales inquiries while ensuring first call resolution. Accurately document customer claims and escalate issues to management when necessary.
Handle inbound and outbound customer service and sales inquiries while ensuring first call resolution. Accurately document customer claims and escalate complex issues to management as needed.
Handle inbound and outbound customer service and sales inquiries in a professional and timely manner. Accurately document customer claims, resolve issues, and up-sell products while adhering to company policies and scripts.
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Handle inbound and outbound customer contacts professionally to ensure first call resolution and accurate documentation of claims. Research information, answer customer questions using provided knowledge bases, and escalate issues to management when necessary.
Handle inbound and outbound customer contacts professionally to ensure first call resolution and accurate documentation of claims. Research information, answer inquiries using knowledge bases, and up-sell products while adhering to company policies.
The agent will handle inbound and outbound customer service and sales inquiries while ensuring first call resolution and accurate documentation. They are responsible for researching information, processing claims, and escalating complex issues to management.
Handle inbound and outbound customer contacts to resolve inquiries and provide support. Document customer claims accurately and up-sell products or services as required.
The Customer Service Agent will handle inbound and outbound customer inquiries, assist with service questions, and up-sell products and services. They are responsible for documenting customer claims, resolving issues, and maintaining professional communication standards.
Handle inbound and outbound customer service and sales inquiries in a professional and timely manner. Accurately document customer interactions and resolve issues while adhering to company policies and scripts.
Handle inbound and outbound customer inquiries and sales calls in a professional and timely manner. Document customer interactions, resolve issues, and provide accurate information while adhering to company policies and scripts.
The AI Business Analyst will identify and manage business requirements for AI-based solutions while collaborating with stakeholders and developers to ensure successful delivery. They will also analyze business processes, create prototypes, and support the adoption and governance of AI initiatives.
You will lead the design of enterprise AI solutions and define architecture standards across the Microsoft ecosystem. This involves hands-on prototyping, guiding technical decisions, and collaborating with cross-functional teams to ensure scalable and secure AI adoption.
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You will design, develop, and deploy enterprise AI solutions using Microsoft Copilot Studio, Azure, and modern AI engineering frameworks. The role involves building AI agents, implementing RAG architectures, and optimizing production-ready AI applications through continuous improvement.
Assist in building, testing, and deploying AI-powered solutions using Microsoft Copilot Studio, Power Platform, and Azure. Collaborate with stakeholders to configure AI agents, workflows, and integrations while maintaining technical documentation.
The Data Scientist will serve as the core technical expert for the Trust and Safety team, responsible for protecting the platform and evaluating healthcare claims. They will review billing patterns, identify data anomalies, and provide clear analytics to legal and compliance partners.
You will provide high-quality technical support via email, chat, and video calls while diagnosing and resolving product issues. Additionally, you will act as a customer advocate by communicating feedback to the engineering team and maintaining internal documentation.
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