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The Customer Success Manager will own and manage a portfolio of customer accounts, acting as a trusted advisor throughout their journey from onboarding to renewal to ensure they achieve desired business outcomes. Key duties include leading onboarding, tracking success metrics, identifying expansion opportunities, and proactively mitigating churn risks.
This role involves providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers regarding various life insurance products, payments, and claims. The associate must ensure customer satisfaction, strive to meet service metrics, and develop a solid working knowledge of the insurance industry and all related products and processes.
The primary responsibility is to build and lead a world-class research operation that consistently generates early, differentiated insight across public and private markets. This involves architecting high-performance teams, designing intelligence pipelines, and partnering with the Principal to shape the firm's worldview.
The role involves driving the growth of Cortex and Cloud business within USAF and US Space Force accounts by building strong customer relationships and partnering with the core sales team to align strategies. This includes taking ownership of strategic sales campaigns, forecasting, engaging in deep technical discussions, and translating complex solutions into business value propositions.
The representative will primarily engage customers via live chat (4+ hours daily) and calls/emails to showcase Zapier as a solution, leading demos to inspire automation use-cases and guide users through the purchase process. Success involves qualifying leads for other teams and directly converting customers.
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This role involves providing remote, on-demand support for commercial/business litigation legal projects for client law firms within The Freelance Firm's national network. The paralegal will be expected to handle tasks requiring strong organizational skills and adherence to deadlines.
Interpreters must professionally answer calls while adhering to the Interpreter’s code of conduct, ensuring awareness of specific industry vocabulary, particularly in healthcare and medical fields. Responsibilities also include participating in internal professional training and reporting to the team leader.
The Radiologist will provide high-quality interpretations in a dynamic, technology-driven environment, focusing on clinical excellence while supported by 24/7 internal secretarial and operational support. This role involves working the evening shift (8 PM – 4 AM CST) remotely.
The position requires the interpretation of high-volume nuclear medicine examinations, specifically including PET/CT, SPECT/CT, and planar imaging studies. Candidates should also be comfortable with general radiology interpretation and performing general procedures.
The Solution Architect will act as a trusted advisor, guiding customers on implementation options, leading discovery processes to capture technical requirements, and driving consensus on proposed approaches. This role also involves participating in project-specific development activities and assisting with the validation and optimization of deployed solutions.
This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio, leading pursuits from qualification through signed SOWs, while driving customer value by positioning the company as a strategic partner. Key duties include elevating customer conversations to influence platform adoption and expansion, applying value-led selling methodologies, and engaging executives to accelerate deal closure.
The Clinical Admissions Therapist will meet with clients upon admission to build rapport, complete biopsychosocial assessments, and establish treatment needs for various age groups. Responsibilities also include determining appropriateness for virtual IOP, constructing provisional mental health diagnoses, and documenting client information.
This role involves driving project success in clinical revenue management and revenue integrity engagements by guiding cross-functional teams, fostering client relationships, and ensuring high-quality outcomes through proactive risk and scope management. Key duties include serving as the primary advisor for hospital revenue integrity initiatives, managing project timelines, and supporting automation opportunities within EMR systems.
The Senior Solutions Engineer will serve as the primary technical advisor for enterprise customers, guiding them through platform evaluation, adoption, and expansion by developing deep understanding of their goals and challenges. They will lead impactful demonstrations and technical storytelling to articulate value to both technical and executive audiences while building trusted relationships with strategic partners.
The facilitator will be responsible for completing onboarding, attending required supervision and team meetings, and facilitating Substance Use Disorder groups using the established curriculum and best practices. Key duties include fostering client engagement, collaborating with the therapy team, and ensuring timely and professional documentation compliance.
The Clinical Admissions Therapist will meet with clients upon admission to build rapport, complete biopsychosocial assessments, and establish treatment needs for various age groups. Responsibilities also include determining program fit, constructing provisional mental health diagnoses, documenting information, and coordinating schedules and team assignments.
The role involves pioneering AI-driven security testing by designing and building autonomous security testing agents using LLMs and advanced AI/ML techniques to identify genuine vulnerabilities in production applications. Responsibilities also include revolutionizing penetration testing at scale by developing services that act like elite attackers, automating testing across thousands of targets, and building systems that continuously evolve attack strategies.
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The role involves owning the Midwest territory like a CEO by building and executing strategy across enterprise accounts, maintaining significant pipeline coverage, and navigating complex organizations. The executive will lead complex, technical enterprise sales cycles involving automation and architecture, utilizing advanced sales methodologies to drive outcomes.
The facilitator will complete onboarding, check in with supervisors monthly, and promptly respond to all communication while facilitating groups using the Charlie Health curriculum and best practices across various age groups and cohorts. Responsibilities also include fostering client engagement, participating in team meetings and supervision, collaborating with therapists, and ensuring timely and compliant treatment documentation.
This role leads the research, design, implementation, and delivery of software applications using CI/CD pipelines, while also managing application maintenance, performance optimization, and vulnerability mitigation. The engineer is expected to lead quality assurance procedures, create necessary documentation, and operate as a senior leader within a scrum team, mentoring peers and driving complex architectural solutions.
The engineer will design, develop, test, deploy, and maintain complex, scalable backend systems handling massive data volumes and high query loads across various technical domains. Responsibilities include evolving RESTful APIs, modifying open-source software like Trino, implementing identity federation, managing data ingestion pipelines, and enhancing deployment automation.
Responsibilities include managing and reviewing complex income tax returns for various entities, leading client engagements for tax planning and compliance, and assisting with tax structuring for real estate transactions like 1031 exchanges. The role also requires supervising and mentoring junior staff while serving as a trusted advisor to clients on tax risks and opportunities.
The specialist will support the Children’s Bureau with child welfare monitoring and improvement through the federal Child and Family Services Reviews (CFSR) in an assigned region. Key duties include assisting with review preparation, conducting case reviews, analyzing performance data, and supporting states in developing and monitoring their Program Improvement Plans (PIP).
This full-desk role involves leading full-cycle retained and engaged executive searches for legal and HR leadership, including lateral partners, General Counsel, and CHROs, while also conducting market mapping and delivering consultative guidance. The recruiter will serve as a trusted advisor to clients, managing external accounts and providing executive-level communication and search updates.
The Nurse Practitioner will provide comprehensive and personalized Mental Health services remotely by conducting virtual patient assessments, diagnosing, and treating common mental health illnesses. This role involves developing treatment plans, prescribing medications, ordering diagnostic tests, and collaborating with interdisciplinary healthcare teams.
The Account Manager will manage a portfolio of top-tier assigned customers, focusing on developing new business from existing clients and actively seeking expansion opportunities to grow overall client revenue. This role involves maintaining strong long-term partnerships, owning growth and retention metrics, and providing daily client support by rallying internal resources.
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The Senior Manager will own the ongoing success, value realization, and risk management for the Mid-Market customer segment, consistently meeting or exceeding KPIs. This role involves defining and executing scalable customer success strategies, including standardized playbooks for various stages, while leading and supporting the CSM team.
The role involves working on exciting research projects and developing customized products and services for clients across numerous industries and the public sector, focusing on key technologies vital for the future.
The consultant will act as a trusted client advisor and candidate advocate, utilizing recruitment strategies and market intelligence to deliver top talent for client needs. Responsibilities include overseeing the selection process, building candidate networks, developing proactive recruitment strategies, and ensuring weekly/monthly submission and hire goals are met.
The consultant will act as a trusted client advisor and candidate advocate, combining recruitment strategies and market intelligence to deliver top talent for client needs. Responsibilities include overseeing the selection process, building candidate networks, developing proactive recruitment strategies, and ensuring weekly/monthly submission and hire goals are met.
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