The Corporate Counsel will lead the drafting, reviewing, and negotiation of complex IT, digital, and AI services contracts. Additionally, the role involves advising business clients on legal risks, managing disputes, and supporting corporate governance and employment law matters.
The role involves providing Level 2 production support for MuleSoft APIs, including incident triage, troubleshooting, and log analysis. The engineer will coordinate with cross-functional teams to ensure timely resolution of integration failures and maintain operational documentation.
The Claims Examiner reviews and adjusts provider dispute requests based on contractual arrangements and Medicare guidelines. They are responsible for maintaining accurate records in the Provider Dispute Database and communicating resolutions to providers.
Lead the Data Strategy capability within the North American Data & Analytics practice, overseeing client delivery, financial performance, and team mentorship. Provide executive oversight for complex engagements while driving business development and maintaining strategic client relationships.
Provide advanced L2/L3 production support for Tecsys Elite WMS and Distribution ERP systems. Manage complex troubleshooting, system integrations, and incident resolution to ensure stable warehouse and supply chain operations.
Lead the functional design and delivery of Microsoft Dynamics 365 solutions for enterprise clients by bridging business requirements and technology. Facilitate discovery sessions, manage functional workstreams, and ensure solutions align with business objectives and supportability.
The developer will design, develop, and maintain enterprise integration processes using the Dell Boomi platform. They are responsible for building secure data exchanges, managing API security, and providing ongoing production support and troubleshooting.
The Claims Business Analyst will document current-state processes and facilitate requirements gathering for a claims transformation initiative. They will also coordinate with vendors on system configuration, testing, and implementation activities.
The Claims Manager will lead and support health claims operations while driving process improvements and operational efficiencies. They will also provide subject matter expertise and partner with stakeholders to enhance service levels and claims outcomes.
You will process Medicare coverage-related requests through phone and fax channels while ensuring accurate case setup and documentation. The role requires timely resolution of requests in accordance with CMS-mandated timelines and internal quality standards.
The agent will handle inbound calls from healthcare customers to resolve clinical application issues and document incidents in a 24/7 call center environment. Responsibilities include tracking, escalating, and driving the resolution of technical incidents while maintaining high service standards.
Lead end-to-end MuleSoft solution architecture and define integration strategies using API-led connectivity. Provide technical leadership, perform code reviews, and ensure architectural governance across the Anypoint Platform.
The Senior Manager leads and oversees a team of clinical reviewers to ensure accurate and timely processing of appeals and utilization management. They serve as a subject matter expert, driving continuous process improvement and ensuring compliance with regulatory and organizational standards.
The Clinical Review Senior Specialist conducts quality audits of clinical appeal reviews to ensure compliance with regulatory requirements and organizational standards. They also provide subject matter expertise, coach team members, and partner with leadership to improve operational effectiveness and quality outcomes.
The Release Manager coordinates and executes application and infrastructure release activities across multiple projects while ensuring compliance with ITIL and Change Management processes. They also manage release schedules, track dependencies, and facilitate communication between technical teams, vendors, and stakeholders.
The Clinical Review Specialist performs medical necessity reviews to support the accurate processing of member and provider appeals. They evaluate clinical documentation and prepare detailed case recommendations for Medical Director review while ensuring compliance with regulatory standards.
The Clinical Reviewer Specialist performs clinical and medical necessity reviews to support the accurate processing of member and provider appeals. They evaluate medical records and clinical documentation to prepare recommendations for Medical Director review while ensuring compliance with regulatory standards.
The Test Architect will lead the end-to-end testing strategy, planning, and governance for a large-scale z/VSE to z/OS migration program. They are responsible for defining risk-based testing methodologies, ensuring comprehensive coverage, and providing executive reporting on quality and release readiness.
The Release Manager coordinates the planning, execution, and closeout of IT release activities across application and infrastructure environments. They ensure all deployments align with ITIL and Change Management policies while maintaining schedules and facilitating communication between stakeholders.
The specialist is responsible for supporting and optimizing IAM systems, including authentication, authorization, and directory services. They will perform system administration, manage integrations, and provide Tier 3 technical support for global infrastructure.
The role involves driving SAP pre-sales activities, supporting complex AMS deals, and building innovative GTM offerings. You will act as a strategic advisor to clients, providing technical leadership and developing AI-driven solutions for ERP environments.
The candidate will be responsible for processing professional claim forms, reviewing policies and benefits, and ensuring claims are adjudicated according to client guidelines. They must maintain high quality scores and meet productivity targets while adhering to HIPAA and company regulations.
The Senior Corporate Counsel will lead the drafting, reviewing, and negotiating of complex IT, digital, and AI services contracts. They will also advise business clients on contractual risks and assist in resolving business disputes with customers.
The Senior Sales Specialist will drive net-new business growth by identifying and closing large-scale digital transformation and modernization engagements for BFSI clients. This role involves leading the entire sales lifecycle, building executive-level relationships, and shaping complex consulting deals ranging from $5M to $200M+.
The Senior Sales Specialist will drive new business growth by identifying and closing large-scale digital transformation engagements for enterprise clients. This role involves leading strategic account planning, building executive-level relationships, and shaping complex consulting deals focused on AI and legacy modernization.
Serve as the primary point of contact for customers via inbound calls and email to resolve billing and service inquiries. Document all interactions accurately and provide application support while adhering to quality and performance standards.
The role involves providing hands-on technical leadership for MuleSoft integration, including API development, production support, and operational governance. The lead will manage offshore teams, ensure production stability, and drive continuous improvement initiatives for enterprise integrations.
The agent will handle inbound calls to provide technical support and assistance for patient portal applications in a 24/7/365 call center environment. Responsibilities include resolving user issues, escalating complex technical problems, and maintaining high-quality customer service standards.
The Senior Client Executive is responsible for managing the P&L, driving revenue growth, and ensuring client satisfaction for assigned accounts. They lead sales strategies, manage geographically dispersed teams, and interface with C-level executives to deliver complex, multi-disciplinary solutions.
The DevOps Engineer will design, build, and maintain AWS infrastructure using Infrastructure-as-Code while optimizing CI/CD pipelines for secure, automated deployments. They will also collaborate with cross-functional teams to implement cloud-native monitoring, ensure system reliability, and mentor junior staff.
The DB2 Database Administrator will design, administer, and support database technologies while ensuring compliance with organizational policies and service levels. They will proactively identify automation opportunities and collaborate with global teams to maintain stable, resilient, and high-performing database environments.
Translate legacy Informatica mappings and business rules into dbt models on Snowflake while ensuring functional equivalence. Develop and maintain dbt tests, snapshots, and macros to ensure data quality and integrate these processes into CI/CD pipelines.
Lead functional discovery sessions and process workshops to define client-specific ServiceNow solutions. Capture and document business requirements while facilitating stakeholder engagement throughout the project lifecycle.
You will process coverage-related requests for Medicare members, prescribers, and providers via phone and fax channels. Responsibilities include accurate case setup, review, outreach, and documentation in compliance with CMS guidelines.
The associate will handle inbound customer calls to support clinical applications and resolve technical incidents. They are responsible for tracking, documenting, and escalating issues while maintaining a high standard of service for healthcare providers.
The L2 Support Specialist will provide technical support and work consultatively with global teams. The role involves managing system platforms, application support, and maintaining DevOps dependencies.
The agent will handle inbound calls from healthcare customers to resolve clinical application issues and document incidents in a 24/7 call center environment. Responsibilities include tracking tickets, escalating issues, and maintaining high-quality support for clinical software users.
The architect will serve as the senior subject matter expert for SAP Finance, leading end-to-end solution design and architecture across transformation programs. They will engage with executive stakeholders to define scalable solutions, oversee delivery governance, and ensure alignment with clean-core principles.
The Service Desk Agent provides technical support to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests, diagnosing problems, and acting as a liaison between customers and internal departments.
The associate will handle inbound calls from patients and users to provide technical support and resolve application issues. They are responsible for maintaining high-quality customer service while adhering to established workflows and escalation procedures.
The analyst will provide technical and application support to healthcare professionals by troubleshooting clinical systems and EHR applications. They are responsible for documenting incidents, managing tickets, and ensuring timely resolution while maintaining a high standard of customer service.
The analyst will provide technical and application support for clinical systems by responding to inbound calls from healthcare professionals. They are responsible for troubleshooting EHR issues, documenting incidents, and collaborating with internal teams to resolve technical problems.
The Technical Lead will manage production support, application maintenance, and enhancement initiatives for the OneShield Policy Administration platform. They will coordinate with business stakeholders and offshore teams to ensure system stability, performance, and high-quality technical solutions.
Translate legacy Informatica mappings and business rules into dbt models on Snowflake while ensuring functional equivalence. Collaborate with teams to implement data quality tests, CI/CD pipelines, and performance tuning for efficient data structures.
The agent will handle inbound customer calls in a 24/7 call center environment to support clinical applications for healthcare providers. Responsibilities include tracking, documenting, and resolving incidents related to workflow, application errors, and user access.
The agent will handle inbound customer calls in a 24/7 call center environment to support clinical applications like Epic and Cerner. Responsibilities include tracking, documenting, and resolving or escalating incident tickets while maintaining high service standards.
The role involves leading complex, cross-platform pre-sales solutioning and managing the competitive offerings lifecycle to drive practice growth. You will design end-to-end ServiceNow AI solutions and lead value discovery to translate client pain points into measurable business outcomes.
The associate will handle inbound calls from healthcare customers to provide support for clinical applications like Epic and Cerner. They are responsible for tracking, documenting, and resolving or escalating incident tickets within a 24/7 call center environment.
The analyst will develop project trackers to monitor progress and quality while supporting the team with SAP Cloud ALM and JIRA tools. They will also assist the Head of PMO with various program-related activities.
Lead the design, development, and deployment of complex ServiceNow solutions across various modules like ITSM, ITOM, and HRSD. Collaborate with stakeholders to define requirements and provide technical leadership and mentorship to the development team.
Develop and maintain full-stack web applications using .NET, SQL Server, and modern frontend frameworks. Collaborate with cross-functional teams in an Agile environment to deliver high-quality software solutions and perform production support.
Lead end-to-end service design engagements for Fortune 500 clients to drive measurable business impact and strategic transformation. Orchestrate cross-functional design teams while mentoring junior talent and expanding service design capabilities within the organization.
The Strategic Pursuit Leader manages and orchestrates end-to-end strategic pursuit cycles for large deals, creating and executing account engagement plans. They collaborate across cross-functional teams to align proposed solutions with customer business goals and technology needs.
Lead end-to-end service design engagements for Fortune 500 clients to drive measurable business impact and strategic transformation. Orchestrate cross-functional design teams while mentoring junior talent and expanding client relationships through thought leadership.
The role involves designing and developing application interfaces between Manhattan WMS, SAP, and host systems using PL/I and Unix scripting. The specialist will lead integration efforts, troubleshoot complex defects, and collaborate with cross-functional teams to ensure scalable solutions.
The agent will handle inbound customer calls in a 24/7 call center environment to support clinical applications like Epic and Cerner. Responsibilities include documenting incidents, troubleshooting workflow issues, and escalating tickets to ensure timely resolution.
The associate will handle inbound service desk calls from healthcare customers to resolve clinical application issues. They are responsible for tracking, documenting, and escalating incident tickets while maintaining a 24/7 support environment.
The associate will handle inbound customer calls in a 24/7 clinical service desk environment, supporting healthcare applications like Epic and Cerner. Responsibilities include tracking, documenting, and resolving technical incidents while maintaining high service standards.
The associate will handle inbound calls from healthcare customers to resolve clinical application issues such as workflow errors and user access. They are responsible for tracking, documenting, and escalating incident tickets while maintaining a 24/7 support environment.
Process coverage-related requests for Medicare members, prescribers, and providers via phone and fax channels. Ensure accurate case setup, documentation, and timely resolution in accordance with CMS guidelines and internal quality standards.
The representative will process coverage-related requests for Medicare members, prescribers, and providers via phone and fax channels. They are responsible for accurate case setup, review, outreach, and documentation in compliance with CMS guidelines.
Lead the design, development, and modernization of the PeopleSoft FSCM platform while integrating AI-driven solutions to optimize business processes. Manage production support, technical upgrades, and cross-functional teams to ensure system stability and operational efficiency.
The Saviynt Architect will lead the design and implementation of IAM security strategies and solutions to support enterprise-scale cloud and on-premises platforms. They will collaborate with stakeholders and technical teams to ensure security standards are met while driving the adoption of scalable IAM architectures.
The role involves implementing and managing the Privileged Account Management (PAM) platform using CyberArk components. Responsibilities include onboarding various server and database accounts while ensuring successful system integration and user acceptance testing.
The coordinator will develop project trackers to monitor progress and quality while supporting the team with SAP Cloud ALM and JIRA tools. They will also assist the Head of PMO with various program activities as directed.
The Sales Executive will proactively originate and close large, complex BPO and AI-first customer service deals with C-level decision makers. They will lead the end-to-end sales cycle while collaborating with cross-functional teams to structure competitive, multi-million-dollar transformative service solutions.
The Sales Director will proactively originate and close large, complex BPO and BPaaS deals by building relationships with C-level decision makers. They will lead the end-to-end sales cycle and develop customized transformative service solutions leveraging AI and automation.
The Sales Director will proactively originate and close large, complex BPO and BPaaS deals within the insurance vertical. They will build executive-level relationships and lead the end-to-end sales cycle to deliver AI-first transformative service solutions.
The SAP Sales Executive will drive growth across the national Life Sciences Industry Business Unit by managing strategic accounts and developing new business opportunities. They will collaborate with internal teams, SAP partners, and delivery leadership to shape differentiated SAP transformation solutions for clients.
The Data Engineer Senior Consultant will be responsible for developing and managing a homegrown data platform from the ground up. This role involves navigating large codebases and taking ownership of the platform's architecture and maintenance.
The Cybersecurity Program Manager will lead enterprise security initiatives and cross-functional Agile teams to strengthen the organization's security posture. They are responsible for managing program planning, budgets, risks, and compliance with industry regulations while collaborating with stakeholders to deliver strategic security value.
Lead the end-to-end sales cycle for large, complex BPO and BPaaS deals while building strategic relationships with C-level executives. Collaborate with internal teams to structure winning proposals and position transformative business process solutions enabled by AI and automation.
Design and implement production-grade data ingestion, transformation, and delivery pipelines. Enhance and maintain REST APIs while collaborating with cross-functional teams to ensure system performance and quality.
Design and implement secure, scalable, and cost-effective cloud solutions on GCP while leading cloud transformation and migration projects. Collaborate with cross-functional teams to drive cloud automation, governance, and architectural standards.
The Senior Mainframe Automation Engineer will design, implement, and support enterprise-level automation and monitoring solutions across the IBM z/OS platform. They will collaborate with global teams to improve operational efficiency, resolve production incidents, and maintain automation standards.
The role involves managing, supporting, and optimizing enterprise mainframe storage infrastructure, including disk and tape storage, backup, and disaster recovery. You will also perform hardware planning, automation initiatives, and collaborate with cross-functional teams to ensure system availability and performance.
The IT Service Manager bridges the gap between sales and technical delivery by implementing business solutions and managing master transition plans. They lead large-scale projects, oversee transition teams, and ensure service delivery processes are effectively implemented.
The role involves providing technical leadership for the enterprise IBM Z platform, including the architecture, installation, and maintenance of z/OS and associated system software. You will lead modernization initiatives, mentor technical teams, and serve as the primary escalation point for complex infrastructure issues.
The successful candidate will provide technical leadership and operational support for a large-scale DB2 for z/OS environment across multiple platforms. Responsibilities include installing, configuring, and maintaining DB2 subsystems while ensuring high availability, performance, and security.
The role involves installing, upgrading, and maintaining the IBM z/OS operating system and associated ISV software products. You will also manage large-scale Parallel Sysplex environments and collaborate with cross-functional teams to ensure platform stability and performance.
The Sales Executive will drive the sales process for IT services, developing value propositions and strategies to build lasting client relationships. They are responsible for influencing C-level executives and meeting or exceeding annual sales quotas.
The candidate will be responsible for processing professional claim forms, reviewing policies and benefits, and ensuring claims are adjudicated according to client guidelines and SLAs. They must maintain high quality scores and meet productivity targets while adhering to HIPAA and confidentiality regulations.
The analyst will respond to client incidents and requests regarding the Epic suite while driving resolution to maintain account SLAs. They will also participate in knowledge management, mentor service desk staff, and analyze closed incidents to improve the knowledge base.
The CICS Mainframe Systems Programmer is responsible for the stability, availability, and performance of CICS services within the IBM Mainframe environment. This includes installing and configuring system software, performing root cause analysis, and collaborating with development teams to resolve complex technical issues.
The role involves defining and scaling industry-focused solutions and go-to-market strategies for smart manufacturing and Industry 4.0. You will lead strategic client engagements with C-suite executives and drive business development for large-scale transformation programs.
The SAP S/4HANA Finance Solution Architect will serve as the senior subject matter expert, leading end-to-end solution design and architecture for complex finance transformation programs. This role involves direct engagement with CFOs and finance leaders to define scalable solutions, oversee delivery governance, and ensure alignment with clean-core principles.
The MuleSoft Developer will be responsible for the architecture, design, and development of complex integrations, including batch processing and production support. They will ensure data consistency and reliability while scaling existing integrations to handle high transaction volumes.
Lead migrations from Microsoft stack to Google Workspace and oversee end-to-end service and solution delivery for clients. Act as a subject matter expert and trusted advisor while managing resources and driving continuous improvement.
The Salesforce Business Analyst will collaborate with architects and developers to design and implement solutions while managing communications between IT teams and business stakeholders. They are responsible for gathering requirements, documenting business needs, and supporting the full software development life cycle through to production deployment.
The associate will handle inbound calls to provide technical support and assistance with patient portal applications in a 24/7 healthcare service desk environment. They are responsible for resolving user issues, documenting workflows, and escalating complex technical problems to the appropriate teams.
Serve as the senior SAP Finance subject matter expert and central solution authority for SAP S/4HANA transformation and advisory engagements. Lead end-to-end solution design, provide architecture-level oversight, and partner with executive stakeholders to define scalable finance solutions aligned with clean-core principles.
The SAP FICO Solution Architect will serve as the senior subject matter expert, leading end-to-end solution design and architecture for SAP S/4HANA Finance transformations. They will engage with executive stakeholders to define scalable finance solutions, provide delivery governance, and ensure alignment with standard SAP functionality and clean-core principles.
Design, develop, test, and support mainframe applications while collaborating with cross-functional teams. Perform code analysis, troubleshooting, and production support to ensure high-quality delivery.
Design, develop, and maintain scalable cloud-based data pipelines and enterprise data models to support analytics and AI workloads. Integrate enterprise data assets with AI agents, automation workflows, and Generative AI solutions using Microsoft Copilot Studio.
The Data Engineer will design, develop, and maintain scalable cloud-based data pipelines and enterprise data models. They will also integrate enterprise data assets with AI agents, automation workflows, and Generative AI solutions.
Provide front-line technical support and assistance to patients and users via inbound calls regarding portal access and application functionality. Ensure high-quality customer service while adhering to established workflows and escalating complex technical issues to the appropriate teams.
The associate will handle inbound customer calls in a 24/7 call center environment to support healthcare applications like Epic and Cerner. Responsibilities include troubleshooting workflow issues, documenting incidents, and escalating tickets to ensure timely resolution.
The Business Consulting Manager will lead and execute organizational change management strategies to drive employee adoption and business value for global clients. Additionally, the role involves coaching junior consultants, managing internal practice growth, and fostering strong client relationships.
The representative will process coverage-related requests for Medicare members, prescribers, and providers via phone and fax. They are responsible for accurate case setup, review, outreach, and ensuring timely resolution in accordance with CMS guidelines.
Provide outstanding customer service by resolving inbound telephone, email, and chat inquiries. Accurately document interactions and maintain current knowledge of products and business initiatives.
The Bilingual Customer Service Representative provides telephonic support to shareholders and the investment community while ensuring high service levels. Responsibilities include managing incoming inquiries, documenting research cases, and identifying service trends to report to supervisors.
Manage incoming inquiries from cardholders and partners regarding credit card services, rewards, and account support. Promote new services and resolve customer complaints while maintaining high levels of satisfaction and accurate documentation.
The specialist will handle inbound and outbound client interactions to promote and sell technical solutions, including fiber internet, IPTV, and home phone services. They are responsible for providing technical support, resolving client issues, and maintaining accurate customer records in the database.
Respond to customer inquiries and complaints via phone, email, or chat while maintaining a professional approach. Accurately document interactions, update call history, and resolve customer issues in a timely manner.
The role involves handling inbound and outbound client interactions to promote sales, identify customer needs, and provide technical solutions for internet and home phone services. You will also be responsible for maintaining accurate customer records, managing call flows, and achieving personal and business sales goals.
The Customer Service Representative provides telephonic support to shareholders and the investment community while maintaining high service standards. Responsibilities include answering incoming calls, managing escalated inquiries, and documenting research cases within a call center environment.
The Bilingual Customer Service Representative provides telephonic support to shareholders and the investment community while maintaining high service standards. Responsibilities include managing incoming inquiries, documenting research cases, and identifying service improvement opportunities.
Manage incoming phone inquiries and requests from cardholders and financial institution partners regarding credit card services. Promote new services and resolve customer complaints while maintaining high levels of satisfaction.
Provide outstanding customer support by resolving telephone, email, and chat inquiries in a fast-paced environment. Accurately document interactions and maintain current knowledge of corporate products and business initiatives.
Provide outstanding customer service by resolving telephone, email, and chat inquiries in a fast-paced environment. Accurately document interactions, manage call history, and promote company products and services.
Manage incoming phone inquiries and requests from cardholders and financial partners regarding credit card services and rewards programs. Promote new services and resolve customer complaints while maintaining high levels of satisfaction and accurate documentation.
The representative will manage incoming inquiries from cardholders and financial partners regarding account services, rewards, and card applications. They are also responsible for promoting new services and resolving customer complaints to ensure high satisfaction.
The representative provides telephonic support to shareholders and the investment community while ensuring high levels of customer satisfaction. They are responsible for managing incoming inquiries, documenting cases, and identifying service improvement opportunities.
Manage incoming inquiries from cardholders and partners regarding account services, rewards, and general support. Promote new services and resolve customer complaints while maintaining accurate documentation of all transactions.
Lead functional discovery sessions and process workshops to define client-specific ServiceNow solutions. Capture and document business requirements while advising clients on best practices across various ServiceNow modules.
The Sales Executive will lead full-lifecycle sales activities and develop strategic modernization solutions for P&C insurance clients. They will serve as a subject matter expert to build executive-level relationships and drive revenue growth through digital transformation initiatives.
The QA Test Manager leads end-to-end testing for large-scale software programs and manages cross-functional quality initiatives. They are also responsible for mentoring junior staff, conducting quality audits, and optimizing testing strategies.
Lead the design, development, and deployment of complex ServiceNow solutions across various modules like ITSM, ITOM, and HRSD. Collaborate with stakeholders to define requirements while providing technical leadership and mentorship to junior team members.
The Specialty Client Partner will drive strategic growth and transformation for clients in retail, logistics, and hospitality by leveraging data, analytics, and AI-led innovation. They are responsible for managing a $5M+ portfolio, nurturing long-term executive partnerships, and overseeing end-to-end delivery of client engagements.
The leader will define and execute the global strategy for Data & Analytics offerings, focusing on scaling Snowflake and Databricks solutions. They will manage strategic alliances, drive revenue growth, and lead cross-functional teams to deliver innovative, industry-specific data solutions.
The Pharmacy Representative II processes coverage-related requests for Medicare members, prescribers, and providers via phone and fax channels. Responsibilities include accurate case setup, review, outreach, and documentation to ensure timely resolution according to CMS guidelines.
Provide general L1 support for hardware and MS Office packages while managing in-house application support. Document troubleshooting steps and escalate technical issues to appropriate support groups.
The role involves driving SAP AMS sales opportunities from initiation to closure while building innovative GTM offerings and solutions. You will provide technical and business consultative leadership for large enterprise ERP AMS programs and collaborate with AI teams to develop advanced use cases.
The consultant will conduct cybersecurity risk assessments for technology initiatives and provide expert guidance on AI governance and security controls. They will also manage BISO governance processes and facilitate risk review sessions with business and technical stakeholders.
The Program Manager will lead strategic AI initiatives for a global banking client, overseeing end-to-end delivery from strategy to deployment. They are responsible for managing program scope, budget, risks, and cross-functional teams while ensuring alignment with business objectives.
Lead strategic consulting and platform roadmapping to help clients maximize their ServiceNow investments. Perform hands-on configuration, development, and integration across major modules while supporting pre-sales through proposal and SOW development.
Lead strategic client engagements to define ServiceNow platform roadmaps and governance models. Perform hands-on configuration and development across various modules while supporting pre-sales efforts through proposal and SOW creation.
Conduct cybersecurity risk assessments and technology reviews for financial services initiatives, with a heavy focus on AI and Machine Learning governance. Act as a trusted advisor to integrate security controls and risk management throughout the project lifecycle.
Drive the growth of Custom Application offerings and provide subject matter expertise within the Banking & Financial Services industry in the UK&I market. The role involves identifying potential clients, leading the definition of complex digital solutions, and closing large-scale professional services deals.
The Project Manager is responsible for the health and quality of a cohort project focused on the modernization of an MMIS to a cloud environment. This includes managing vendor teams, maintaining project schedules, and ensuring deliverables meet quality standards and timelines.
Lead the global strategy and operationalization of circular economy principles across the end-to-end IT hardware lifecycle. Establish governance standards and manage vendor performance to increase asset longevity and ensure compliant e-waste disposition.
Lead the global strategy and operationalization of circular economy principles across the end-to-end IT hardware lifecycle. Establish governance, vendor standards, and regulatory controls to maximize asset longevity and minimize e-waste.
Design and implement monitoring and automation solutions using Broadcom OPS/MVS to ensure system availability and security. Manage requests for automation rules and provide support for identified incidents across global IT teams.
Install, administrate, and maintain CICS systems software and resource definitions within an IBM mainframe environment. Provide high-level technical support, performance monitoring, and recovery planning to ensure system stability and security.
Handle inbound customer calls in a 24/7 call center environment to support healthcare customers with clinical applications. Track, document, and resolve or escalate incident tickets related to workflow issues and application errors.
Lead pre-sales activities for large enterprise SAP ERP implementations, focusing on S/4HANA and cloud solutions. Develop GTM strategies, create technical solution designs, and drive sales opportunities from initiation to closure.
Lead and close large-scale AI-enabled business transformation deals valued at $25M+ TCV. Develop strategic pursuit plans and structure innovative commercial models like gainshare and risk-sharing agreements for C-suite clients.
Lead and execute customized People & Organization and OCM strategies to maximize employee adoption and minimize resistance for global clients. Additionally, coach junior consulting resources and contribute to internal practice growth through hiring and thought leadership.
Define the vision and roadmap for SAP BTP, AI, and Automation while leading a multi-region team to drive innovation. Establish an AI & Automation Center of Excellence and lead CxO-level conversations on SAP modernization.
Handle inbound customer calls in a 24/7 call center environment to support clinical applications. Document, track, and resolve or escalate incidents related to workflow, application errors, and user access.
The role involves configuring and maintaining Jira projects, workflows, and dashboards to support state Medicaid and other government programs. The analyst will collaborate with business users and vendors to analyze technical needs and ensure quality throughout the system development life cycle.
The agent provides technical assistance to users via phone and email to resolve hardware, software, and network issues. They are responsible for diagnosing problems, documenting service requests, and acting as a liaison between customers and internal departments.
Configure and optimize ServiceNow SAM Pro to manage software assets, ensure license compliance, and reduce costs. Perform platform administration tasks and manage data integrations from various discovery tools to maintain accurate software inventories.
Develop and manage scalable data pipelines and architectures using Snowflake and cloud-native platforms. Collaborate with client stakeholders to deliver high-quality data ingestion, transformation, and governance solutions.
The role involves assisting users via phone, chat, and email to resolve hardware, software, and network issues. It also requires documenting service requests in the ITSM and acting as a liaison between customers and internal departments.
Manage SAP projects including upgrades, migrations, and interface developments while handling resource onboarding and offboarding. Coordinate with customer IT managers and business users for requirement gathering, reporting, and final sign-offs.
Design and deliver end-to-end AI and generative AI solutions tailored for state, local, and education (SLED) agencies. Partner with public sector executives to translate operational challenges into scalable, responsible AI-enabled architectures and implementation roadmaps.
The consultant will support the Murex platform for market data management, pricing, and structuring of complex financial products. They will also participate in implementation and upgrade projects through build and validation phases.
Provide high-quality support for the Murex platform focusing on market data management, pricing, and structuring of complex financial products. Participate in implementation and upgrade projects through build and validation phases, including troubleshooting and documenting defective use cases.
Support the full lifecycle of Murex MX.3 implementations, including configuration, testing, and production support. Design and maintain trade workflows and interfaces to facilitate communication between external platforms and the Murex environment.
Design and deliver end-to-end AI, ML, and Generative AI solutions tailored for healthcare providers and clinical workflows. Partner with stakeholders to translate business challenges into scalable technical architectures and lead the transition from prototype to production.
Design and deliver end-to-end AI and generative AI solutions tailored for healthcare payer clients to improve operations and member engagement. Partner with executives and technical teams to translate business challenges into scalable architectures and implementation roadmaps.
Lead and execute comprehensive Organizational Change Management (OCM) strategies to maximize employee adoption and minimize resistance for global clients. Additionally, coach junior consulting resources and contribute to internal practice growth through hiring and thought leadership.
Lead the design, architecture, and implementation of Oracle Fusion ERP Cloud solutions for enterprise clients. Provide strategic pre-sales support and act as a trusted advisor to C-level stakeholders throughout the project lifecycle.
Act as a client-facing advisor to identify AI transformation opportunities and shape strategic roadmaps and operating models. Partner with technical teams to translate client needs into practical AI solutions and develop executive-ready business cases.
Act as a client-facing advisor to identify AI transformation opportunities and define value cases, operating models, and roadmaps. Partner with technical teams to translate client needs into practical AI solutions and develop executive-ready proposals.
Proactively originate and close large, complex BPO and BPaaS deals within the insurance industry using an AI-first approach. Lead the end-to-end sales cycle and build strategic C-level relationships to drive multi-million-dollar annual contract values.
The AI Architect designs fit-for-purpose AI solutions and translates client needs into technical blueprints, work estimates, and SOWs. They partner with cross-functional teams to define pricing, delivery phases, and implementation paths from MVP to scale.
Develop and deploy scalable machine learning models, including recommendation engines and predictive analytics, to enhance customer intelligence. Collaborate with cross-functional teams to translate business requirements into production-quality code and data pipelines.
Define and document cybersecurity control metrics and reporting frameworks to measure technology effectiveness across the enterprise. Collaborate with cross-functional teams to automate data collection and design dashboards that provide insights into operational risk.
Lead the creation of enterprise testing strategies and handbooks while designing and executing automation frameworks. Focus on validating AI-generated outputs, RAG pipelines, and LLM inference endpoints to ensure system quality.
Lead strategic relationships within the HiTech sector, overseeing overall client strategy, revenue growth, and P&L management. Act as a trusted advisor to C-level stakeholders to align NTT DATA's portfolio with critical business objectives.
Acts as the primary point of contact and trusted advisor for SAP HANA Enterprise Cloud customers to ensure service delivery and satisfaction. Manages cloud transformation agendas, commercial responsibilities, and coordinates between internal stakeholders and external partners.
The Senior Workday Total Rewards Consultant will lead the design, implementation, optimization, and support of Workday Total Rewards solutions. This role involves partnering with various stakeholders to deliver innovative total rewards programs that ensure operational excellence and an exceptional employee experience.
As a Salesforce Specialty Seller, you will develop new business opportunities and drive revenue growth across an assigned territory. You will leverage virtual selling techniques and strategic networking to build a strong pipeline and close consulting and implementation services opportunities.
Provide Level 2 and 3 production support to optimize and enhance the Workday Payroll environment. Configure payroll elements and maintain integrations with third-party systems to ensure compliant and efficient processing.
Lead transformational growth and strategic relationships for high-influence technology and digital platform organizations. Accountable for overall client strategy, revenue growth, P&L management, and executive engagement across a complex global organization.
Provide legal support on Canadian employment matters, including hiring, terminations, and workplace investigations. Support corporate governance, regulatory compliance, and the drafting of employment-related agreements and policies.
Acts as a strategic partner to the Executive Managing Director to drive global alliance strategy, operational rigor, and business performance. Responsible for managing the operational cadence, executive reporting, and cross-functional alignment across the global alliance ecosystem.
Serve as a strategic advisor and operational leader to the Executive Managing Director of Global Strategic Alliances to drive business performance and cross-functional alignment. Responsibilities include managing the operational cadence, developing executive communications, and overseeing high-priority alliance programs.
The role focuses on hunting and closing new high-value IT services business within the Energy and Oil & Gas industries. Responsibilities include developing acquisition strategies, managing the full sales cycle, and building C-suite relationships.
The Project Manager will oversee the modernization of an MMIS to a cloud environment, managing vendor cohorts and project health. Responsibilities include maintaining project schedules, managing risks, and ensuring deliverables meet quality standards.
The role involves installing, administrating, and maintaining CICS systems software within an IBM mainframe environment. Responsibilities include providing high-level technical support, designing hardware and software solutions, and managing data security and recovery plans.
The Project Manager is responsible for the health and quality of cohort projects during the modernization of an MMIS to a cloud environment. This includes managing vendor activities, maintaining project schedules, and ensuring deliverables meet quality standards.
Perform clinical reviews of medical records to determine medical necessity for services in accordance with NCQA and regulatory standards. Prepare case recommendations for Medical Directors and communicate appeal resolutions to providers and members.
The role involves handling inbound customer calls and tickets to resolve incidents and service requests related to Epic EHR clinical components. It also includes maintaining system documentation and providing mentorship to other service desk staff.
Handle inbound customer calls in a 24/7 call center environment to support healthcare customers with clinical applications. Track, document, and resolve or escalate incident tickets related to workflow, application errors, and user access.
Design, build, and maintain automation solutions and reusable Terraform modules for multi-cloud environments. Implement CI/CD pipelines and operational tooling to streamline cloud provisioning and enhance platform reliability.
Implement and optimize market-specific data pipelines for the Symphony platform using Scala and SQL on Apache Spark. Collaborate with core teams to ensure local implementations align with global architecture standards and metadata-driven frameworks.
The role focuses on hunting and closing new high-value IT services and solutions business within the Manufacturing, Communications, and Media industries. Responsibilities include developing acquisition strategies, managing the full sales cycle, and building C-suite relationships.
Manage and orchestrate the end-to-end strategic pursuit cycle for large-scale deals exceeding $50M. Lead the creation of win strategies and collaborate across cross-functional teams to align solutions with customer business goals.
Migrate Spark job definitions from Synapse to Fabric and build data orchestration pipelines. Maintain and optimize data pipelines while ensuring ETL logic remains in code within a metadata-driven architecture.
Lead the end-to-end sales cycle for multi-million-dollar BPO deals, from initial engagement through contract closure. Build strong executive-level relationships with client stakeholders and position tailored business process transformation solutions.
Lead the technical strategy and design for secure, scalable IoT and edge computing solutions, specifically focusing on radiation exposure tracking. Manage data ingestion and processing through AWS GovCloud while ensuring compliance with DoD IL4 and FedRAMP standards.
Lead the modernization of legacy systems and cloud-native migrations by bridging the gap between technology architecture and business strategy. Drive growth through GTM strategy, pre-sales engagement, and the design of innovative application portfolio solutions for enterprise clients.
Lead the design and development of P&C insurance solutions using the Solartis Insure platform and Azure cloud services. Coordinate application integrations, manage technical artifacts, and collaborate with stakeholders to align technical vision with business requirements.
Provide executive leadership for the Managed Services portfolio, owning the vision, strategy, and delivery across cloud, security, and infrastructure. Lead technical teams to ensure operational excellence and maintain high-quality service delivery aligned with SLAs and CCoE standards.
Lead the drafting, reviewing, and negotiation of complex IT, digital, and AI services contracts. Advise business clients on risks and terms within outsourcing relationships and resolve business disputes with customers.
Lead and scale strategic high-value pursuits, specifically shaping and closing transformation deals exceeding $100M. Act as a player-coach to mentor a team of Large Deal Leads while driving revenue growth for the Products 2 industry.
Provide Business Operations Support for a state Medicaid Program with a focus on Financial Federal Reporting. Collaborate with state staff and vendors to analyze, design, and implement system changes and project deliverables.
Manage the prevention and resolution of security breaches while overseeing incident and problem management processes. Coordinate with global cybersecurity teams to triage alerts, perform root cause analysis, and maintain security access controls.
The role involves handling inbound customer calls and tickets to resolve incidents and service requests related to Epic EHR clinical components. It also includes developing knowledge base articles and providing mentorship to other service desk staff.
Design, develop, and optimize SAP applications and enhancements using modern ABAP technologies within S/4HANA environments. This includes creating custom programs, OData services for Fiori, and managing data migration via LSMW.
Design and deploy scalable AI and generative AI solutions, including copilots and agentic workflows, across healthcare and public sector domains. Collaborate with cross-functional teams to translate business requirements into technical prototypes and production-ready assets.
Design and deploy scalable AI and generative AI solutions, including copilots and agentic workflows, across healthcare and public sector domains. Collaborate with cross-functional teams to translate business requirements into technical designs and reusable AI accelerators.
Design and deliver end-to-end AI and generative AI solutions tailored for health plan clients and payer-specific domains. Partner with executives and technical teams to translate business challenges into scalable architectures and implementation roadmaps.
Define the AI industry strategy and multi-year roadmap for the SLED segment, focusing on state and local government and education systems. Lead the development of AI-native solutions and partner with C-suite leaders to drive growth and win large-scale transformation deals.
Define the AI industry strategy and multi-year roadmap for the SLED segment across government and education systems. Lead the development of AI-native solutions and partner with C-suite leaders to drive growth and win large-scale transformation deals.
Define the AI industry strategy and multi-year roadmap for the Healthcare Payer segment to drive growth and digital transformation. Lead the development of AI-native solutions across clinical and administrative domains while acting as a trusted advisor to C-suite leaders.
Define the industry strategy and multi-year roadmap for AI solutions within the Healthcare Provider segment. Lead the development of AI-native offerings across clinical, operational, and administrative domains while partnering with C-suite leaders to drive growth.
Provide L3 support by performing detailed analysis, implementing code fixes, and conducting rigorous testing for Java applications. Focus on enhancing application performance, automating provisioning, and performing root cause analysis for production issues.
The role involves migrating Spark job definitions from Synapse to Fabric and building data orchestration pipelines. Responsibilities include developing Scala and SQL pipelines, optimizing performance, and maintaining code via GitHub.
Design and maintain edge software modules for IoT gateways to enable secure communication between dosimeter devices and the cloud. Implement AWS Greengrass components and ensure compliance with DoD cybersecurity and privacy requirements.
Design and develop responsive, accessible user interfaces for radiation exposure management and inventory workflows. Collaborate with stakeholders and backend engineers to translate technical requirements into high-performance web applications.
Architect and maintain advanced IAM solutions including RBAC, MFA, and SSO across cloud, IoT, and edge environments. Ensure compliance with RMF, IL4/IL5, and FedRAMP controls while collaborating with DevSecOps teams to embed security best practices.
Responsible for the administration, configuration, and optimization of the Infor Workforce Management platform to ensure accurate timekeeping and payroll integration. The role involves partnering with HR and IT to maintain pay rules, scheduling, and compliance with labor laws and union agreements.
Acts as a trusted advisor to business leaders to execute People & Culture strategies and ensure regulatory compliance across North America. Leads talent development, organizational design, and performance management processes within a global matrixed organization.
Drive strategic growth and transformation within the Oil and Gas segment with a focus on Data, Analytics, and AI-led innovation. Manage a $5M+ portfolio, nurture C-suite relationships, and oversee the end-to-end delivery of client engagements.
Lead the end-to-end sales cycle for multi-million dollar BPO and BPaaS deals within the banking and financial services sector. Build strategic C-level relationships and collaborate with cross-functional teams to deliver transformative business process solutions.
Design, develop, and maintain ServiceNow Hardware Asset Management (HAM) capabilities and integrations to optimize the hardware asset lifecycle. Collaborate with stakeholders to automate processes and ensure data integrity within the CMDB.
The Senior QA Analyst reviews SDLC deliverables and contractor artifacts to ensure adherence to functional requirements for the Medicaid Data Warehouse. They provide constructive feedback on system functionality and contribute to the enhancement of QA standards and frameworks.
Design, develop, and maintain ServiceNow Hardware Asset Management (HAM) capabilities and integrations to ensure efficient asset lifecycle management. Collaborate with stakeholders to automate processes and maintain data integrity within the CMDB.
The role involves responding to client incidents and service requests related to the Epic EHR suite, managing incidents to ensure timely resolution, and contributing to knowledge articles and support documentation. Additionally, the analyst will provide mentorship to service desk staff.
Lead and grow the Risk and Compliance consulting practice by managing complex client engagements and establishing organizational strategy. Provide expert guidance and thought leadership to help clients achieve digital and transformational goals while protecting institutional assets.
Drive new business growth by identifying, qualifying, and closing complex managed services and IT outsourcing deals with C-suite executives in the Healthcare Payer market. Develop and implement strategic sales plans to meet or exceed annual revenue quotas of $12+ million.
Act as a hunter to generate, qualify, and close new business with C-suite decision makers in the Healthcare Payer industry. Design and implement sales strategies to meet annual revenue quotas of $12+ million by selling complex managed services and IT outsourcing solutions.
Act as a hunter-type sales executive to generate and close new business with C-suite decision makers in the Healthcare Payer industry. Design and implement sales strategies to meet annual revenue quotas of $10+ million by selling complex managed services and IT outsourcing solutions.
Act as a hunter to generate, qualify, and close new business with C-Suite decision makers in the Healthcare Payer industry. Design and implement sales strategies to meet annual revenue quotas of $10+ million by selling complex managed services and IT outsourcing solutions.
Act as a hunter to generate, qualify, and close new business with C-suite decision makers in the Healthcare Payer market. Design and implement sales strategies to meet annual revenue quotas of $12+ million by selling complex managed services and IT outsourcing solutions.
The role involves designing, developing, and optimizing SAP applications and enhancements within S/4HANA environments. Key tasks include creating custom programs, OData services for Fiori, and managing data migration via LSMW.
The role involves designing, developing, and optimizing SAP applications and enhancements within S/4HANA environments. Key tasks include creating custom programs, OData services for Fiori, and managing data migration via LSMW.
The role focuses on hunting and closing new high-value business within the Commercial Services and Manufacturing sectors at the C-suite level. Responsibilities include developing acquisition strategies, managing the full sales cycle, and collaborating with technical teams to deliver customized IT solutions.
The role serves as a regional advisor providing functional and regulatory expertise to execute People & Culture strategies across North America. Key duties include guiding leaders on talent development, managing compliance risks, and supporting organizational design and performance processes.
Responsible for the daily operations, maintenance, and troubleshooting of firewall, Prisma, F5, and routing/switching environments across multiple customer infrastructures. Acts as a Subject Matter Expert providing advanced technical escalation support and ensuring compliance with SLAs and security standards.
Lead the design and orchestration of complex, multi-million dollar strategic technology solutions for large-scale client pursuits. Act as the technical sponsor and trusted advisor to client CxOs to drive business transformation through technology modernization.
Lead complex pre-sales solutioning and deal strategies for ServiceNow across multiple industries, focusing on AI and cross-platform architecture. Develop outcome-based roadmaps, value hypotheses, and sales enablement assets to accelerate practice growth.
Lead complex pre-sales solutioning and deal strategies for ServiceNow across multiple industries, focusing on AI and cross-platform architecture. Develop outcome-based roadmaps, value hypotheses, and sales enablement assets to accelerate practice growth.
Lead and scale the Risk & Compliance consulting practice while serving as a strategic advisor to C-suite executives at major financial institutions. Oversee the delivery of complex client engagements and develop innovative market-leading consulting offerings.
Serve as a senior agent on the Clinical Service Desk, handling inbound calls and tickets related to Epic EHR clinical components. Responsibilities include resolving workflow issues, managing incidents according to SLAs, and mentoring service desk staff.
Drive new client acquisition and revenue growth within the Retail, Travel, and Hospitality sectors by targeting C-level executives. Act as a deal quarterback to co-create digital product and customer experience solutions in partnership with cross-functional technical teams.
Lead the creation and development of the outsourcing deal pipeline by managing relationships with third-party advisors and influencers. Facilitate the bid team's performance through advisory backchannels and lead strategic assessments and contract negotiations.
Lead the strategy, governance, and operational performance of BPO partners across multiple sites and geographies. Drive key performance indicators such as CSAT and AHT while ensuring compliance with security and data privacy policies.
Provide front-line phone support to policyholders and beneficiaries, handling 75 to 100 calls daily. Resolve inquiries regarding insurance payments, policy information, and claims while maintaining high service standards.
Automate cloud infrastructure provisioning using Terraform for GCP and Azure while implementing Policy-as-Code frameworks. Manage Azure DevOps environments and create comprehensive documentation for deployment workflows and operational procedures.
The role focuses on hunting and closing new high-value business with C-level executives in the Manufacturing, Energy, and Utilities sectors. Responsibilities include developing acquisition strategies, managing the full sales cycle, and collaborating with technical teams to deliver customized IT solutions.
Design, implement, and maintain scalable Windows Server environments and automate administrative tasks using PowerShell. Manage SQL and DB2 database environments while collaborating with cross-functional teams to align infrastructure with business needs.
Lead the end-to-end delivery of Azure cloud transformation and modernization initiatives for enterprise clients. Manage the full project lifecycle, including financial budgeting, risk mitigation, and coordination of global delivery teams.
Design, develop, and govern healthcare ontologies and semantic models to power AI-driven and agentic healthcare solutions. Collaborate with clinicians and engineers to enable interoperability, reasoning, and explainable AI across clinical systems.
The role focuses on hunting and closing new high-value business within the Manufacturing and Supply Chain industries at the C-level. Responsibilities include developing acquisition strategies, managing the full sales cycle, and collaborating with technical teams to deliver customized IT solutions.
The role focuses on hunting and closing new high-value IT services and solutions business within the Energy and Oil & Gas industries. Responsibilities include developing acquisition strategies, managing the full sales cycle, and building C-suite relationships.
Lead the BPS Banking & Financial Services industry domain by providing strategic direction and operational oversight across multiple departments. Manage large-scale client engagements, drive business growth, and maintain P&L responsibility to ensure long-term success.
Lead the migration from Microsoft stack to Google Workspace and oversee end-to-end service delivery for clients. Act as a Subject Matter Expert and trusted advisor to align operational delivery with organizational goals.
Manage large-scale projects and provide technical expertise to help financial institutions achieve digital and transformational goals. Lead process improvement task forces and maintain executive relationships to deliver high-value business outcomes.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service metrics and quality benchmarks.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy information. Process transactions such as beneficiary changes and premium adjustments while maintaining accurate records and meeting service metrics.
Lead the design of end-to-end business process solutions powered by AI agents and decision-support platforms. Act as the bridge between client stakeholders and technical teams to co-create AI-native architectures and solution new deals.
Manage and deliver Integrated Demand and Supply Planning (IDSP) solutions using o9 Solutions to improve client operating performance. This includes conducting business assessments, managing client relationships, and developing detailed project plans to meet specific engagement objectives.
Drive business-outcome-led transformation strategies and pipeline growth for the utilities sector across North America. Lead C-suite conversations to translate utility challenges into digital and AI transformation visions and modular offerings.
Provide programming and troubleshooting support for Oracle CPQ applications while ensuring stability and performance optimization. Integrate CPQ with enterprise systems like Salesforce CRM and ERP in collaboration with cross-functional teams.
Originate and close new high-value business at the C-level within the Manufacturing, Energy, and Resources industries. Drive the entire sales cycle from initial engagement to closing customized IT services and solutions.
Proactively originate and close large, complex BPO and BPaaS deals by building C-level relationships. Develop customized AI-first transformative service solutions to help clients achieve strategic board-level goals.
Originate and close large, complex BPO and BPaaS deals by building C-level relationships and positioning AI-first transformative service solutions. Lead the end-to-end sales cycle and develop strategic go-to-market plans to drive revenue growth.
Responsible for the design, migration, and validation of employee master data during the transition from SAP ECC to S/4HANA. Ensures accurate integration of personnel data with Finance, Controlling, and Logistics modules using the Business Partner approach.
Ensure the stability and performance of critical production systems through monitoring, troubleshooting, and resolving application and data pipeline issues. Implement system enhancements for scalability and reliability while collaborating with cross-functional stakeholders.
Lead complex pre-sales solutioning and deal strategies for ServiceNow across multiple industries, focusing on AI and cross-platform architecture. Develop outcome-based roadmaps, value hypotheses, and sales enablement assets to accelerate practice growth.
The role involves validating AI-generated insurance claim summaries and extracted data against source medical documents for accuracy. The analyst will identify data quality issues and support regression testing for new software releases.
The role involves validating AI-generated insurance claim summaries and extracted data against source medical documents for accuracy. The analyst will identify data quality issues and support regression testing for new software releases.
Lead complex, cross-platform pre-sales engagements and design end-to-end solution architectures leveraging ServiceNow AI and workflows. Develop value-based offerings, create enablement assets, and drive strategic deal narratives to accelerate customer outcomes.
Manage the end-to-end claims process from intake to final decision for insurance policyholders. Provide frequent status updates and perform detailed reviews of medical documents and policy notes.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service-level agreements and quality benchmarks.
Provide front-line phone support to life insurance policyholders, beneficiaries, and agents regarding payments, policy information, and claims. Maintain high customer satisfaction levels while handling between 75 to 100 calls per day.
The agent provides technical assistance to users via phone, chat, and email to resolve hardware, software, and network issues. They are responsible for documenting service requests in the ITSM and acting as a liaison between customers and internal departments.
Responsible for the daily operations, maintenance, and advanced troubleshooting of firewall, Prisma, F5, and routing/switching environments. Acts as a Subject Matter Expert providing technical escalation support and ensuring secure network traffic flows across multiple customer infrastructures.
Provide front-line phone support to life insurance policyholders and agents regarding payments, claims, and policy updates. Process service requests and maintain accurate records while meeting service metrics and quality benchmarks.
Originate and close new high-value business with C-level executives in the Manufacturing, Energy, and Utilities sectors. Drive the entire sales cycle from initial prospecting to closing multi-million dollar IT services deals.
