The associate is responsible for manually provisioning and assigning customers to entitled data products while adhering to SLAs. They must validate entitlement data for accuracy and track all fulfillment activities using internal tools.
CAI
34 Remote Job Openings at CAI
The associate will manually provision and assign customers to entitled data products while adhering to SLAs. They are also responsible for validating entitlement data and documenting process inefficiencies.
Provide Level 1 technical support for over 40 international hotel properties and the corporate office. Responsibilities include managing password resets, MFA enrollments, and troubleshooting desktop applications and internet connectivity.
Lead a team of Supplier Onboarding Specialists to manage the end-to-end supplier lifecycle across various workforce programs. Oversee supplier compliance, performance metrics, and the optimization of the Supplier Hub and VMS integrations.
Lead AI-driven analytics initiatives by configuring Databricks Genie spaces and optimizing Power BI semantic models. Translate business requirements into scalable data models and support the development of AI-integrated dashboards.
Manage the full-cycle recruitment process to attract top talent for mission-critical roles in data centers and infrastructure. Partner with hiring managers to develop sourcing strategies and implement an internship program with technical schools.
The Fleet IT Services Analyst delivers technical services and IT project execution to support ship, island, and shore IT teams. The role ensures the continuity of 24/7 fleet operations through system monitoring, incident resolution, and technical documentation.
Ensure organizational adherence to internal policies and employment laws through auditing, policy development, and reporting. Manage the filing of AAP and EEO-1 reports while overseeing compliance software automation and training rollouts.
Lead the redesign and maintenance of Workday security frameworks across Finance and HR to ensure compliance and reduce access overlap. Develop and troubleshoot Workday Studio integrations while partnering with cross-functional teams to align technical solutions with business objectives.
The role bridges clinical strategy and technical execution by identifying automation opportunities in healthcare workflows and translating them into logic maps for AI agents. It also involves designing the testing lifecycle for bots and ensuring AI outputs are accurate and compliant with healthcare standards.
Design, implement, and manage complex Microsoft Hyper-V virtualization environments to support a VMware-to-Hyper-V migration project. This includes managing scalable clusters, automating workflows via PowerShell, and optimizing hypervisor performance.
Lead the development of sophisticated automation workflows and AI-driven solutions using UiPath and Agentic AI tools. Manage the full build-test-deploy cycle, including orchestration, production support, and stakeholder collaboration.
Serve as the primary technical expert for the OHC (Fidelio) PMS, providing Tier 2/3 support for shipboard and shoreside operations. Responsibilities include system administration of Windows and Linux servers, SQL diagnostics, and managing incidents via ServiceNow or PagerDuty.
Lead full lifecycle implementations of Oracle EPM solutions, including design, configuration, and deployment. Provide Level 2 and 3 production support while partnering with Finance and IT stakeholders to enhance financial planning and reporting processes.
Oversee daily operational performance of a client-facing healthcare Service Desk to ensure SLA/SLO targets are met. Lead and develop a team of agents while serving as the primary link between frontline staff and senior management.
Develop and execute comprehensive test strategies, plans, and scripts to ensure software quality across public sector IT projects. Drive QA efforts through both manual and automated testing while collaborating with stakeholders for UAT and compliance validation.
Design and deploy multi-agent systems and generative AI applications to enable autonomous decision-making and optimize business processes. Implement RAG workflows, agent-to-agent communication protocols, and scalable AI architectural solutions using cloud infrastructure.
Provide Level 1 technical support to English and Italian speaking users via phone, email, and chat. Responsibilities include diagnosing technical issues, resetting passwords, and escalating unresolved tickets with detailed documentation.
The role involves transforming business requirements into scalable solution architectures and overseeing the implementation of enterprise-wide technology solutions. The architect will provide strategic direction to optimize the Workday ERP and HCM suites while collaborating with stakeholders to align IT needs with business priorities.
Lead the development of MVP solutions by building and testing application components across front-end, back-end, and integration layers. Collaborate with product stakeholders to gather requirements and leverage AI tools to accelerate development and testing processes.
Provide Level 2 and 3 remote technical support for over 40 international hotel properties and the corporate office. Act as a mentor and team lead for Level 1 resources while serving as a liaison between the Helpdesk and upper IT management.
The role involves transforming business requirements into scalable solution architectures and overseeing the implementation of enterprise-wide technology solutions. The architect will provide strategic direction to optimize the Workday ERP and HCM application suites while collaborating with stakeholders to align IT needs with business priorities.
Develop and implement a proprietary in-house product for streaming media, sports, and TV using a full-stack Java approach. Collaborate with cross-functional teams to design scalable, cloud-native applications and contribute to automated testing and DevOps processes.
The role involves designing, writing, and executing end-to-end automation test plans and scenarios to ensure software quality. Responsibilities include risk assessment, bug reporting, and collaborating with developers to resolve issues within a DevOps environment.
The role involves designing, writing, and executing end-to-end automation test plans and scenarios to ensure software quality. Responsibilities include risk assessment, bug reporting, and collaborating with developers to resolve issues within a DevOps environment.
Responsible for data management and providing technical expertise for the Test Data management team across various software applications. This includes writing and executing automation test scripts and providing first and second level support for data and performance testing.
Design and execute comprehensive manual testing strategies, including test plans and scenarios, to ensure software reliability. Collaborate with cross-functional teams in an Agile/DevOps environment to identify, document, and resolve software defects.
Responsible for tracking, analyzing, and reporting on the financial performance and status of IT Product Construction projects. The role involves developing dashboards and reports to provide insights into resource allocation, risk mitigation, and strategic alignment for executive leadership.
Execute the Maritime Cybersecurity strategy focusing on dry dock operations and the protection of shipboard IT, OT, and entertainment systems. Coordinate with business units to ensure cybersecurity requirements are integrated into system upgrades and risk remediation tasks.
Lead the planning and execution of enterprise-wide strategic transformation initiatives and target-state operating models. Manage senior stakeholder relationships and mentor consultants within the Transformation Management Office to drive organizational maturity.
Design and deploy AI-driven automation solutions and tools to enhance the reliability and efficiency of shipboard applications. Collaborate with cross-functional teams to reduce manual tasks and streamline incident management using LLM-based frameworks.
Design and maintain automated API test suites and execute comprehensive performance, load, and scalability tests. Collaborate with cross-functional teams to identify bottlenecks and optimize application performance within CI/CD pipelines.
Lead growth strategy and capture efforts for the State Government division, focusing on identifying and winning work with state agencies and higher education institutions. Manage the full opportunity lifecycle from market analysis and client outreach to proposal leadership and award.
Manage full-cycle recruitment for engineering roles across the APAC region, focusing on life sciences and data center sectors. Partner with hiring managers to develop effective hiring strategies and maintain high-quality candidate pipelines.
