The Technical Service Technician provides critical support to sales representatives and customers by troubleshooting product issues and performing on-site service. They also assist in creating technical documentation and delivering training seminars for internal and external stakeholders.
The role involves providing critical field and technical support for commercial boilers, including troubleshooting, commissioning, and diagnosing product performance issues. The individual will also develop technical training programs and collaborate with Engineering to improve service requirements.
The Account Manager is responsible for managing and growing a portfolio of customer accounts throughout their lifecycle to ensure retention and revenue expansion. They serve as the primary relationship owner, collaborating with cross-functional teams to deliver value and drive adoption of water management solutions.
The Customer Service Representative III manages day-to-day deliverables for strategic accounts, acting as the primary liaison between customers and internal cross-functional teams. They are responsible for order management, project tracking, and resolving escalations to ensure project timelines and customer expectations are met.
The District Manager acts as the primary point of contact for customers in East and West Flanders, building long-term relationships with installers and wholesalers. They are responsible for driving product adoption, providing training, and ensuring high levels of customer satisfaction.
The Technical Support Specialist provides expert troubleshooting and product support for water conditioning and filtration systems to business customers via phone and email. They are also responsible for managing customer orders, processing warranties, and maintaining accurate documentation within the CRM system.
The Eastern Regional Sales Manager will drive sales growth for the Superior Boiler brand by managing existing representative networks and identifying new market opportunities. They will also serve as a technical subject matter expert and facilitate collaboration between internal departments and external stakeholders.
The National Sales Manager is responsible for developing and executing national sales strategies to drive revenue growth and market share for the drain product portfolio. This role leads a team of Business Development Managers and collaborates with cross-functional departments to strengthen market presence and customer engagement.
Provide technical support and customer service to homeowners and plumbers regarding water filtration products. Handle order entry, troubleshoot product issues via multiple channels, and identify cross-selling opportunities.
Drive supplier quality improvement and risk management for the MEGA project, focusing on stainless steel products. Conduct supplier audits, manage the SCAR program, and oversee supplier transition activities to ensure production consistency.
Provide expert-level technical support for Commercial and Industrial Water Treatment systems, including troubleshooting and installation guidance. Manage warranty inquiries, logistics support, and coordinate with third-party service contractors.
Drive revenue growth by selling IoT-enabled water management solutions and SaaS offerings to commercial real estate stakeholders. Develop and execute territory growth strategies while managing the sales pipeline and building relationships with industry partners.
Drive revenue growth by selling IoT-enabled water management solutions and SaaS offerings to commercial real estate stakeholders. Develop and execute a territory growth strategy focused on pipeline generation and expanding market presence in Texas.
The analyst supports IT compliance, audit readiness, and risk management activities, specifically focusing on SOX IT General Controls and cybersecurity findings. They coordinate efforts between Information Security, IT, and external assessors to ensure timely remediation and regulatory adherence.
Manage the Americas' import and export compliance program to ensure adherence to all applicable laws and regulations. Supervise the Americas Global Trade Compliance Specialist and maintain the global product dictionary including HTS and ECCN data.
Lead and coach a team of inside sales agents to achieve KPIs and drive revenue growth across dealer and direct-to-consumer channels. Manage the Easy Water business territory by strengthening dealer partnerships and identifying new business opportunities.
Define and execute the indirect go-to-market strategy by building and optimizing a high-performing partner ecosystem. Responsible for recruiting partners, managing commercial agreements, and driving partner-led revenue growth.
Develop and execute sales strategies across the plumbing channel to achieve financial growth for the Josam brand. Manage independent representative agencies and build strong relationships with contractors, wholesalers, and engineers in the Western region.
Lead the day-to-day administration, configuration, and continuous improvement of Salesforce platforms and modules globally. Partner with stakeholders to design scalable solutions and provide technical support for sales and service operations.
Responsible for the installation, commissioning, technical training, and maintenance of liquid cooling products and various HVAC valves. Provides pre-sales and after-sales technical services while collecting product quality feedback and maintaining detailed service reports.
Drive revenue growth by converting inbound consumer leads into sales and expanding the B2B dealer network. Manage the full sales cycle from prospecting and qualification to negotiation and closing.
The Salesforce Platform Owner is responsible for the end-to-end vision, roadmap, and delivery of the Salesforce platform to support business and commercial success. This role acts as the primary product owner, managing backlogs and collaborating with stakeholders to ensure scalable, high-quality technical solutions.
The Sales Manager will lead the national OEM sales channel to drive revenue growth, margin performance, and market share. They are responsible for developing sales strategies, managing budgets, and fostering a high-performance culture across the organization.
The Applications BDM will provide daily technical field support and troubleshooting for various water and HVAC applications in commercial and industrial segments, focusing on Data Centers, EV Battery, and Semiconductor verticals. This role also involves developing long-term relationships with key stakeholders and creating/delivering comprehensive training programs on product specification, installation, and operation.
The Account Manager is responsible for sales, business development, and representing the company to customers, while also assisting end users, contractors, and engineers with technical guidance and product selection. A main duty involves pursuing projects, managing RFQs, supporting bids, and following up to grow the Mega Projects business, leveraging proven Data Center account management experience.
The Applications Business Development Manager will provide technical field support, system design assistance, and training for Hydronic Cooling, Process Water, and HVAC applications within Commercial, Industrial, Data Center, EV Battery, and Semiconductor markets. Key duties include developing long-term relationships with stakeholders to drive product specifications and creating comprehensive training programs.
