Drive the deployment, operational integration, and scaled adoption of Skydio Dock programs across the U.S. Air Force. Serve as the primary liaison between Skydio and Air Force stakeholders to ensure mission success and translate field feedback into product priorities.
Skydio
18 Remote Job Openings at Skydio
Design, develop, and deploy high-quality business solutions on the Salesforce platform with a focus on Service Cloud. Collaborate with stakeholders to resolve technical issues and maintain platform security and performance.
Lead strategic Department of Defense accounts to ensure successful deployment, adoption, and sustainment of autonomous flight solutions. Act as the primary post-award lead to drive mission success and identify growth opportunities through renewals and expanded applications.
Provide premier technical support to commercial drone customers by troubleshooting software, hardware, and cloud issues. Act as the Voice of Customer to inform product improvements and develop support processes to enhance the user experience.
Deliver remote and virtual product demonstrations of sUAS solutions with a focus on Drone as First Responder (DFR) programs. Collaborate with sales and deployment teams to assist public safety agencies with site readiness, technical discovery, and operational implementation.
The role involves demonstrating end-to-end drone solutions for public safety agencies and integrating technology into customer operations. You will collaborate with major accounts to develop tailored solutions and gather feedback to guide product development.
Lead the implementation and delivery of drone technology platforms for Law Enforcement customers, managing costs, schedules, and technical requirements. Act as the primary liaison between customers and internal engineering teams to translate requirements into product delivery.
Lead the implementation, usage, and retention for commercial industrial markets, specifically Oil & Gas and Transportation. Act as the primary bridge between enterprise customers and technical teams to drive product adoption and expansion.
Lead and coach a team of Customer Success Managers supporting major market Drone as First Responder (DFR) public safety customers. Drive adoption metrics, manage high-priority escalations, and partner with cross-functional teams to ensure customer outcomes.
Drive market expansion for drone and DFR technology by advocating for adoption within state, local, and educational agencies. Act as a subject matter expert to guide engineering and go-to-market teams on public safety operational realities.
Lead the implementation, usage, retention, and expansion of mid-market enterprise customers for autonomous drone solutions. Act as the primary bridge between customers and technical teams to drive product adoption and value.
Lead the implementation, usage, retention, and expansion of Public Safety customers while acting as a bridge between clients and technical teams. Manage approximately 20 accounts to drive adoption and ensure the successful delivery of autonomous drone technology and services.
Lead and coach remote B2B technical support teams to resolve complex product and operational issues for autonomous drone systems. Drive operational efficiency and customer satisfaction through KPI management and process improvement.
The Deployment Engineer will lead technical implementation, system maintenance, and end-to-end usage for cloud-connected drone products. They will act as a primary bridge between customers and internal engineering teams to ensure successful project delivery and customer satisfaction.
The Field Support Representative will provide onsite and remote technical support to international defense and government customers while managing product feedback loops. They will also develop field support processes, conduct UAS operator training, and perform maintenance and repair work on aircraft fleets.
This role focuses on building, maintaining, optimizing, and scaling processes for the Mission Success team across SLED, Commercial, and National Security verticals to increase customer focus and decrease operational tasks. Key activities include building scalable resources like dashboards, integrating systems of record, and injecting AI/Automation into workflows.
The manager will lead customer storytelling initiatives showcasing real-world impact across public safety, utilities, and national security, while also growing media relations efforts to drive coverage supporting the company's mission. This role also involves executing the social media strategy across key platforms to amplify wins and thought leadership.
Act as a product specialist liaison between Skydio and customers, providing advanced technical support and training. Troubleshoot UAS Command and Control and Cloud networking issues to help customers maximize the value of their UAS fleet.