The Senior Partner Manager acts as the primary liaison between the partner network and internal sales teams to qualify opportunities and manage handoffs. They are responsible for driving partner engagement, tracking pipeline metrics, and enabling scalable success across the channel ecosystem.
The Number Policy Specialist manages industry resource code and block transfer projects while serving as a primary advocate for the customer base. They are responsible for ensuring the accuracy of internal and industry databases, executing regulatory filings, and providing guidance on network routing and coverage changes.
The NOC Technician III provides 24x7 monitoring of network components and acts upon alarm conditions to ensure system reliability. They engage with customers, vendors, and internal teams to troubleshoot and resolve network issues while performing routine maintenance.
The NOC Technician provides 24x7 monitoring of network components and acts upon alarm conditions to ensure system reliability. They engage with customers and internal teams to troubleshoot, document, and resolve network issues efficiently.
You will own the end-to-end design process for features, including user research, wireframing, and high-fidelity prototyping. Additionally, you will collaborate with product managers and engineers to define problems and deliver well-crafted, accessible user experiences.
Lead technical discovery and deal strategy for complex enterprise opportunities, serving as a technical expert in SIP trunking, programmable voice, AI solutions, and APIs. Design and demonstrate tailored solutions, resolve customer issues, collaborate across teams, share reusable technical resources, provide product feedback, and ensure effective handoffs to Customer Success.
The Marketing Manager will lead end-to-end inbound demand generation campaigns for the voice business, including content creation, SEO strategy, and website journey optimization. They will collaborate with product marketing and sales teams to ensure consistent messaging and effective buyer engagement across various digital channels.
Design, build, and maintain features while ensuring high-quality code through testing and CI/CD practices. Collaborate with cross-functional teams to deliver business outcomes and address technical debt within a modern messaging platform.
The Channel Partner Manager will own and expand a portfolio of strategic channel partners to scale indirect sales across the cloud communications portfolio. They will lead joint go-to-market planning, co-selling initiatives, and partner enablement to drive measurable revenue growth.
The Project Manager II will lead complex, cross-functional messaging initiatives, including enterprise customer migrations and carrier integrations. They are responsible for managing project workflows, mitigating risks, and providing executive-level visibility into project health and timelines.
The Data Engineer builds and maintains data pipelines, automations, and internal tools to streamline workflows for customer-facing teams. They are also responsible for creating data models, dashboards, and reports to measure operational performance and process improvements.
The Onboarding Specialist II manages a portfolio of customer implementation projects, serving as the primary point of contact to ensure a smooth transition and early platform adoption. They collaborate with cross-functional teams to drive value realization, maintain accurate records, and identify opportunities to improve onboarding workflows.
The Site Reliability Engineer will manage global infrastructure, monitor key performance indicators, and collaborate with product teams to ensure system scalability. They will also automate routine processes, troubleshoot production issues, and maintain the health of distributed datastores.
You will embed with customer engineering teams to integrate Sinch's messaging, voice, and email APIs into complex production environments. You are responsible for leading technical delivery from discovery through to production stabilization and customer handoff.
The Sr. Solutions Engineer leads technical engagements for strategic accounts, gathering requirements and guiding a team of engineers to deliver scalable solutions. They act as a trusted advisor to clients while collaborating with internal product and account teams to ensure successful project execution.
Own enterprise customer tickets and incidents from triage through resolution and follow-up, serving as the primary technical contact and communicating proactively with customers. Coordinate with account teams and internal functions to improve service quality, prevent recurring issues, lead customer and incident reviews, and ensure new products and features are service-ready.
You will act as a trusted advisor to guide business customers through the migration from legacy APIs to modern platforms like Engage REST API. This involves conducting discovery calls, troubleshooting technical solutions, and managing the migration lifecycle to ensure successful cutovers.
The Finance Analyst will manage and optimize large volumes of financial data to produce accurate, timely reports for regional leadership. They will also collaborate with finance stakeholders to provide actionable business insights and maintain data quality across reporting cycles.
The SVP of Email will lead the Mailgun product area, owning the strategy, roadmap, and commercial outcomes to scale it as a durable growth business. They will also drive the integration of email offerings into the Sinch Build platform to enhance developer and customer experiences.
The Senior Account Manager will drive revenue growth by expanding product adoption and identifying new opportunities within a portfolio of strategic enterprise customers. They will act as a trusted advisor to build executive relationships and execute strategic growth plans that deliver measurable business value.
The Senior Incident Response Engineer leads the response to critical security incidents and performs advanced forensic analysis and threat hunting. This role also involves mentoring junior staff, refining incident response playbooks, and collaborating with cross-functional teams to improve security posture.
The Revenue Operations Manager will own the end-to-end sales compensation process, including annual planning, commission calculations, and monthly reporting. They will also lead process improvement initiatives and maintain data integrity across systems like Salesforce and compensation management platforms.
You will manage and grow strategic channel partner relationships by developing joint business plans and go-to-market strategies. Additionally, you will serve as a subject matter expert to help partners position and sell Sinch Voice solutions effectively.
The Senior Account Executive will drive revenue growth by leading complex sales strategies for enterprise voice and cloud communication solutions. They will act as a subject matter expert, partnering with cross-functional teams to engage stakeholders and close strategic business opportunities.
