Responsible for the end-to-end onboarding, compliance vetting, and activation of SMS messaging services for various Sinch brands. This includes managing regulatory submissions to TCR and enforcing acceptable use policies for US and Canadian messaging ecosystems.
Sinch
30 Remote Job Openings at Sinch
Identify and qualify new sales opportunities for Sinch MessageMedia and Sinch Engage platforms through prospecting and lead generation. Book qualified meetings for the senior sales team and maintain accurate records in the CRM system.
Serve as a senior technical expert in Programmable Voice and AI to drive success for complex strategic customer opportunities. Design scalable integrated solutions and deliver high-impact demos to articulate product value to stakeholders.
The role involves full ownership of two email P&Ls and acting as a strategic advisor to Product leadership on resource allocation and financial risks. Key duties include managing monthly closing, forecasting, budgeting, and improving financial reporting automation.
The analyst supports and maintains internal 9-1-1 systems, focusing on validation, provisioning, and data management for PSAPs and MSAG. They are responsible for troubleshooting call routing issues and collaborating with external carriers and public safety authorities to resolve incidents.
Design and maintain scalable backend services and APIs to process high-volume messaging traffic for fraud detection. Collaborate with global teams to ensure reliability, observability, and operational excellence across distributed systems.
Design and optimize scalable data pipelines and modern data architectures to lead global data integration across products. Act as a technical reference to deliver high-quality ETL/ELT solutions and drive data-driven product evolution.
Own and grow a portfolio of strategic channel partners to scale indirect sales for cloud communications solutions. Lead joint go-to-market planning, enablement, and co-selling initiatives to drive revenue impact in the Northeast region.
Manage and grow a portfolio of client relationships while driving revenue through new business acquisition and proactive prospecting. Act as a trusted advisor to deliver consultative voice and messaging solutions throughout the full sales cycle.
The BDR is responsible for outbound prospecting and qualifying target accounts to create sales-accepted opportunities. This involves partnering with Account Executives to execute account-based strategies across email, phone, and LinkedIn.
Lead marketing strategy for Mailjet and Sinch Engage, focusing on growth across self-serve, sales-assisted, and sales-led motions. Own the entire customer lifecycle from acquisition and activation through to retention, expansion, and advocacy.
Lead the global marketplace strategy and manage relationships with hyperscalers like AWS, Google Cloud, and Microsoft Azure. Establish governance and co-sell frameworks to drive enterprise pipeline and revenue growth through cloud channels.
Own the self-serve acquisition funnel for Sinch Mailgun to drive qualified traffic and optimize conversion from visitor to signup. Lead CRO experiments, manage organic search strategy including AEO, and handle reporting and website maintenance via WordPress.
Manage the full sales cycle from prospecting and lead qualification to closing and onboarding for SMB customers. Drive revenue growth by selling SaaS communication solutions including business texting and email platforms.
Lead the global product marketing and revenue enablement strategy to drive growth across diverse routes to market. Translate product roadmaps into customer-centric value propositions and manage relationships with industry analysts.
Provide high-quality customer support via chat, email, and phone to troubleshoot technical issues and resolve customer inquiries. Responsibilities include writing help documentation, escalating bugs, and ensuring customer compliance with texting regulations.
Lead UI/UX refinements and design end-to-end user journeys for self-serve funnels and new product features. Collaborate cross-functionally with Product, Engineering, and Marketing teams to translate wireframes into final deliveries.
Build and ship features for developer-facing CLIs, SDKs, web applications, and backend services. Focus on improving developer workflows and integrating AI-assisted capabilities into the platform.
The BDR is responsible for outbound prospecting and qualifying target accounts to create sales-accepted opportunities. This involves partnering with Account Executives to execute account-based strategies across email, phone, and LinkedIn.
Manage and optimize the Atlassian Cloud environment, including Jira and Confluence, to ensure operational efficiency. Partner with cross-functional teams to enhance ITSM processes, workflows, and service delivery.
Design and manage multi-channel customer journeys to drive user activation, product engagement, and customer lifetime value. Collaborate with product and success teams to optimize onboarding and refine user segments based on performance data.
Design, develop, and maintain a 50/50 split of Java backend services and React-based frontend applications. Own the full product lifecycle from design and implementation to deployment and monitoring.
The Support Engineer will provide high-quality technical support to global operators and enterprises while performing deep triage and troubleshooting of software and network issues. They will also collaborate with internal teams and customers to ensure successful integration and post-deployment support.
You will build and maintain frontend applications using React and TypeScript while collaborating with cross-functional teams to deliver user-friendly features. The role involves integrating frontend applications with backend APIs and contributing to performance, usability, and accessibility improvements.
You will design, build, and operate large-scale AI agent workflows using LLMs while managing the full lifecycle of hybrid AI platforms. This role involves collaborating with product and engineering teams to ensure system reliability, cost-efficiency, and compliance.
The Program Manager III is responsible for managing the day-to-day execution of transformation projects, including planning, risk management, and stakeholder coordination. They will also support benefits tracking, reporting, and the implementation of PMO/TMO standards across cross-functional teams.
The role serves as the primary escalation point for technical support issues related to Voice and Verification services. Responsibilities include managing service incidents, optimizing routing configurations, and collaborating with engineering teams to resolve complex technical challenges.
The role involves developing and operating large-scale machine learning models to detect and prevent fraud throughout the entire lifecycle. You will build scalable data pipelines and collaborate with engineering and product teams to maintain system reliability in high-volume environments.
The Engineering Manager will lead, mentor, and grow a high-performing engineering team, owning hiring and performance management while fostering a culture of engineering excellence. They will guide design and architecture decisions, partner with stakeholders on priorities, and drive OKR planning and execution.
This role involves leading the go-to-market strategy for key communications products by creating high-quality product content, building conversion-focused assets, and owning product storytelling and GTM execution. Responsibilities also include defining ICPs, conducting competitive research, supporting pricing improvements, and creating sales enablement materials.