The BDR is responsible for outbound prospecting and qualifying target accounts to create sales-accepted opportunities. This involves partnering with Account Executives to execute account-based strategies across email, phone, and LinkedIn.
Sinch
34 Remote Job Openings at Sinch
Design and maintain scalable backend services and distributed systems for the Product Solutions Platform. Develop AI/ML-enabled products and internal tools to optimize application performance and observability.
Lead complex, cross-functional delivery initiatives by aligning stakeholders and managing interdependencies between customers and execution teams. Own the end-to-end program lifecycle, from scoping and planning through delivery and closeout for multi-workstream client engagements.
Manage the end-to-end creative workflow and traffic for a global design team, ensuring briefs are actionable and deliverables are met on time. Act as the primary liaison between internal stakeholders, external agencies, and the creative team to optimize resource allocation and process efficiency.
Manage the end-to-end customer onboarding process from point of sale to successful implementation and handoff to Customer Success. Educate customers on product capabilities and collaborate with internal engineering and sales teams to ensure smooth adoption.
Responsible for the end-to-end onboarding, compliance vetting, and activation of SMS messaging services for various Sinch brands. This includes managing regulatory submissions to TCR and enforcing acceptable use policies for US and Canadian messaging ecosystems.
Lead marketing strategy for Mailjet and Sinch Engage, focusing on growth across self-serve, sales-assisted, and sales-led motions. Own the entire customer lifecycle from acquisition and activation through to retention, expansion, and advocacy.
Serve as a strategic advisor to high-value customers to drive product adoption, value realization, and long-term retention. Lead executive-level relationships and collaborate cross-functionally to align product capabilities with customer business outcomes.
Manage a portfolio of strategic customers to drive product adoption, value realization, and long-term retention. Collaborate cross-functionally to mitigate churn risks and align product solutions with evolving customer needs.
Lead the global marketplace strategy and manage relationships with hyperscalers like AWS, Google Cloud, and Microsoft Azure. Establish governance and co-sell frameworks to drive enterprise pipeline and revenue growth through cloud channels.
Own the self-serve acquisition funnel for Sinch Mailgun to drive qualified traffic and optimize conversion from visitor to signup. Lead CRO experiments, manage organic search strategy including AEO, and handle reporting and website maintenance via WordPress.
Manage the full sales cycle from prospecting and lead qualification to closing and onboarding for SMB customers. Drive revenue growth by selling SaaS communication solutions including business texting and email platforms.
The Account Manager I is responsible for driving growth in the SMB segment through outbound prospecting, lead qualification, and closing deals. They will manage the sales pipeline in Salesforce and collaborate with cross-functional teams to ensure a seamless customer onboarding experience.
Lead the global product marketing and revenue enablement strategy to drive growth across diverse routes to market. Translate product roadmaps into customer-centric value propositions and manage relationships with industry analysts.
Provide high-quality customer support via chat, email, and phone to troubleshoot technical issues and resolve customer inquiries. Responsibilities include writing help documentation, escalating bugs, and ensuring customer compliance with texting regulations.
Lead UI/UX refinements and design end-to-end user journeys for self-serve funnels and new product features. Collaborate cross-functionally with Product, Engineering, and Marketing teams to translate wireframes into final deliveries.
Build and ship features for developer-facing CLIs, SDKs, web applications, and backend services. Focus on improving developer workflows and integrating AI-assisted capabilities into the platform.
Provide operational support to Customer Success Managers by managing SMS rates, provisioning, and billing requests. Maintain accurate account data in Salesforce and generate data reports to ensure organizational integrity.
The BDR is responsible for outbound prospecting and qualifying target accounts to create sales-accepted opportunities. This involves partnering with Account Executives to execute account-based strategies across email, phone, and LinkedIn.
Manage and optimize the Atlassian Cloud environment, including Jira and Confluence, to ensure operational efficiency. Partner with cross-functional teams to enhance ITSM processes, workflows, and service delivery.
Design and manage multi-channel customer journeys to drive user activation, product engagement, and customer lifetime value. Collaborate with product and success teams to optimize onboarding and refine user segments based on performance data.
Design, develop, and maintain a 50/50 split of Java backend services and React-based frontend applications. Own the full product lifecycle from design and implementation to deployment and monitoring.
The Senior Engineering Manager will lead and mentor globally distributed teams responsible for billing services and infrastructure. They will guide architectural decisions, ensure operational excellence, and partner with stakeholders to align engineering efforts with business goals.
The Support Engineer will provide high-quality technical support to global operators and enterprises while performing deep triage and troubleshooting of software and network issues. They will also collaborate with internal teams and customers to ensure successful integration and post-deployment support.
You will build and maintain frontend applications using React and TypeScript while collaborating with cross-functional teams to deliver user-friendly features. The role involves integrating frontend applications with backend APIs and contributing to performance, usability, and accessibility improvements.
You will design, build, and operate large-scale AI agent workflows using LLMs while managing the full lifecycle of hybrid AI platforms. This role involves collaborating with product and engineering teams to ensure system reliability, cost-efficiency, and compliance.
Provide high-quality technical support to global enterprise customers while analyzing messaging traffic and troubleshooting complex software and network issues. Collaborate with internal teams and external partners to ensure seamless customer integration and post-deployment success.
The SVP of Customer Success will lead and scale a 100-person organization to drive revenue retention, expansion, and operational excellence across the North American region. This role involves managing customer lifecycles, fostering executive-level relationships, and partnering with cross-functional teams to ensure consistent value realization.
The Program Manager III is responsible for managing the day-to-day execution of transformation projects, including planning, risk management, and stakeholder coordination. They will also support benefits tracking, reporting, and the implementation of PMO/TMO standards across cross-functional teams.
The role serves as the primary escalation point for technical support issues related to Voice and Verification services. Responsibilities include managing service incidents, optimizing routing configurations, and collaborating with engineering teams to resolve complex technical challenges.
The role involves developing and operating large-scale machine learning models to detect and prevent fraud throughout the entire lifecycle. You will build scalable data pipelines and collaborate with engineering and product teams to maintain system reliability in high-volume environments.
The Engineering Manager will lead, mentor, and grow a high-performing engineering team, owning hiring and performance management while fostering a culture of engineering excellence. They will guide design and architecture decisions, partner with stakeholders on priorities, and drive OKR planning and execution.
This role involves leading the go-to-market strategy for key communications products by creating high-quality product content, building conversion-focused assets, and owning product storytelling and GTM execution. Responsibilities also include defining ICPs, conducting competitive research, supporting pricing improvements, and creating sales enablement materials.
This role is responsible for owning and scaling the end-to-end email lifecycle across Sinch Mailgun and Sinch Mailjet, driving engagement, retention, and revenue through strategic, data-driven email programs. Responsibilities include owning campaign creation from ideation to reporting, developing lifecycle strategy, and executing personalized GTM campaigns.
