Lead the implementation of Proofpoint solutions for enterprise customers, focusing on installation, configuration, and technical documentation. Act as a product expert to drive customer satisfaction and collaborate with internal teams to resolve technical issues.
Proofpoint
35 Remote Job Openings at Proofpoint
Provide technical support for Proofpoint AI Security solutions by resolving customer tickets via phone, email, and chat. Act as a liaison between customers and product engineering to manage escalations and perform software installations or upgrades.
Build and maintain scalable infrastructure and internal tools to support the Threat Research team in investigating advanced malware and intrusion techniques. This involves evaluating threat analysis environments and creating solutions at the intersection of detection engineering and platform development.
Drive the architecture of an internal AI platform used to build agentic applications, focusing on developer workflows, release gates, and observability. Design agent runtimes and SDKs while mentoring engineers to raise the company-wide standard for production AI software.
Drive growth across the Americas channel ecosystem by developing national channel marketing plans and executing co-marketing programs with strategic resellers and VARs. Collaborate with sales and product marketing teams to align messaging and track KPIs related to partner-led revenue and pipeline.
Lead technical engagements throughout the pre-sales cycle, including discovery, solution design, and proof-of-concept execution. Partner with account teams to design human-centric and AI-aware security solutions for customers in the New England region.
Act as the technical sales lead for the Eastern Europe region, managing the pre-sales process from discovery to proof of concept. Build relationships with customers to drive adoption and provide product feedback to engineering and marketing teams.
Senior Enterprise Account Manager (Cybersecurity), Austria
Proofpoint
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Full Time
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21 days ago
Proofpoint
Drive new cybersecurity business across multiple vertical markets in Austria by penetrating new accounts and expanding existing customer footprints. Establish strong executive-level relationships and collaborate with internal systems engineers and channel partners to deliver the Proofpoint platform.
The role focuses on accelerating growth in Romania by acquiring new enterprise logos and expanding existing account relationships. Responsibilities include managing the end-to-end sales process and collaborating with Sales Engineers and Channel Partners to deliver security solutions.
Drive new business growth and manage existing accounts within the Brazil territory to increase Proofpoint's market share. Lead the full sales cycle from prospecting and product demonstrations to negotiation and closing in collaboration with channel partners.
Serve as the technical lead for the pre-sales process by delivering compelling product demonstrations and managing Proof-of-Concept evaluations. Collaborate with sales teams to develop account penetration strategies and provide technical expertise to customers and internal product teams.
Senior Sales Engineer - Competitive Intelligence (Data Security)
Proofpoint
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Full Time
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a month ago
Proofpoint
Develop deep technical and strategic insights into competitors and market dynamics to help position and win deals for the Data Security platform. Utilize AI and automation tools to scale insight generation and deliver actionable recommendations to cross-functional teams.
Guide Managed Service customers in planning and implementing Cyber Security Training and Awareness programs. Responsibilities include creating training assignments, resolving low-level technical issues, and managing customer accounts within a CRM system.
Senior Professional Services Consultant - Data Security
Proofpoint
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Full Time
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a month ago
Proofpoint
Oversee implementations and consultative engagements for Proofpoint Data Security products to align client business priorities with data protection strategies. Develop new services, implement best practices, and collaborate with cross-functional teams to resolve customer escalations.
Serve as a senior technical authority designing and optimizing high-volume messaging infrastructures and SMTP routing for enterprise clients. Lead architectural discussions with stakeholders and provide technical mentorship to the professional services organization.
Sr. Professional Services Consultant - Data Security
Proofpoint
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Full Time
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a month ago
Proofpoint
Oversee implementations and consultative engagements for Proofpoint Data Security products to align client business priorities with data protection strategies. Develop new services, implement best practices, and manage technical escalations for top-tier accounts.
Build and manage the operating model for the Alliances organization, coordinating planning and execution across Product, GTM, and alliance priorities. Establish program management rigor and maintain a single source of truth for alliance initiatives and business outcomes.
The role focuses on building and scaling strategic cybersecurity technology partnerships through technical integrations and joint solution development. The manager will align cross-functional teams to translate partner capabilities into measurable business outcomes and customer value.
Lead the design and maintenance of critical backend systems for the Capture and Intelligence platform, focusing on data ingestion and AI workflows. Mentor engineers and drive technical execution for high-impact, ambiguous projects across multiple services.
Deploy, manage, and scale distributed platforms and Kubernetes-based infrastructure across multiple geographic regions. Focus on improving system reliability, performance, and observability through automation and proactive monitoring.
Design and implement end-to-end features and maintain microservices using Golang. Collaborate with product and infrastructure teams to debug distributed systems and write maintainable code.
Design and implement end-to-end features and maintain microservices using Golang. Collaborate with product and infrastructure teams to debug distributed systems and write maintainable, well-tested code.
The specialist will design and implement AI solutions, agents, and workflows to enhance customer experience across Managed Services and Customer Success. They are responsible for integrating the AI platform with business systems and enabling program champions to adopt AI tools.
Lead the implementation of the Proofpoint Information Protection Suite to help large-scale enterprises meet compliance and security objectives. Act as a trusted advisor to customers, coordinating with internal engineering and product teams to resolve issues and document best practices.
The Product Manager will own the roadmap, prioritization, and execution for a specific data security product area. They will collaborate closely with engineering, design, and GTM teams to deliver high-quality features and drive product success.
The Senior Marketing Programs Manager will own and scale email and webinar demand generation programs across the APAC region. This role involves partnering with global and regional teams to execute integrated campaigns that drive pipeline and improve engagement.
The role involves developing and maintaining cybersecurity solutions to protect people, data, and AI agents. You will work within a global team to defend against threats and ensure secure digital workflows.
The Senior Influencer Marketing Manager will own the EMEA influencer marketing strategy and external community engagement to drive brand awareness and demand. This role involves managing influencer relationships, co-creating content, and overseeing campaign activations across priority markets.
Manage EMEA digital activation across executive social channels, paid LinkedIn campaigns, and ABM-targeted programs to drive engagement and pipeline contribution. Coordinate executive thought leadership, content amplification, and agency relationships while utilizing AI tools for content optimization.
The Senior Customer Marketing Manager will own EMEA customer advocacy, community activation, and awards programs to drive pipeline and credibility. This role involves creating scalable customer-focused content and managing peer validation programs to support regional demand and expansion.
This senior individual contributor role manages and optimizes the operational performance of Proofpoint's third-party Technical Customer Support vendor partners, ensuring alignment with business priorities and driving continuous operational improvements. Responsibilities include monitoring contract adherence, evaluating vendor performance against KPIs and SLAs, leading process improvement initiatives, and providing data-driven insights to senior leadership.
As a Senior Software Engineer, you will design and build cloud and data security solutions, developing software to analyze risks and vulnerabilities in cloud infrastructures. You will lead the development of features on a scalable microservices-based infrastructure.
The Senior Customer Success Manager is responsible for ensuring customers realize the full value of Proofpoint's products and services, maximizing renewals and add-on transactions. This role involves guiding customers through their journey, creating Customer Success Plans, and advocating for customer needs within the organization.
The Technical Account Manager will provide ongoing technical leadership and support to strategic customers, managing support interactions and crisis responses. They will also develop strategies to meet customer requirements and enhance customer satisfaction.
Lead and scale the global tax function, overseeing tax planning, compliance, reporting, transfer pricing, and audit management. Act as a trusted advisor to the executive team and ensure global tax readiness as the company expands internationally.