Design, build, and optimize cloud infrastructure and CI/CD pipelines while troubleshooting complex production incidents. Partner with engineering teams to establish infrastructure standards and improve system reliability and developer productivity.
The Senior Customer Success Manager will independently manage a portfolio of enterprise accounts, driving growth and executing strategic account plans. They will act as a primary liaison between clients and internal product teams to shape the roadmap and resolve complex technical issues.
Architect and lead the end-to-end go-to-market engine by unifying Sales, Marketing, and Customer Success operations. Responsible for building the infrastructure, forecasting methodologies, and operational cadence to drive revenue growth and commercial excellence.
Drive new business growth and retain existing accounts by executing a strategic territory plan. Deliver high-level customer service and present Pacvue's value proposition through product demos to key stakeholders.
Develop and execute sourcing strategies for IT, managing the full vendor lifecycle from selection through contract governance. Drive cost savings and process innovation using AI-enabled tools and advanced negotiation skills across SaaS and cloud services.
The role focuses on developing compelling product narratives, positioning, and messaging to drive adoption and revenue growth. It involves executing go-to-market strategies and creating sales enablement resources through cross-functional collaboration.
Lead the AI strategy and execution across AI Labs, Pacvue Agent, and Machine Learning to evolve the platform into an AI-first commerce media system. Serve as the senior customer-facing voice to translate client needs into AI product priorities and scale the global Data Science organization.
Manage a portfolio of European agency clients to ensure success through the Pacvue platform and support regional revenue goals. Collaborate with internal teams to execute partnership plans and identify growth opportunities within existing accounts.
The role focuses on building trust with enterprise clients and agencies while developing and executing retail media strategies across platforms like Amazon and Walmart to drive traffic and conversions. Responsibilities include budget planning, leveraging Pacvue tools for performance monitoring, analyzing trends, and providing actionable recommendations to improve KPIs.
