The Field Customer Success Manager ensures customer satisfaction by overseeing client relationships, managing programs, and driving product adoption. They collaborate with internal teams to meet contractual objectives, resolve escalated issues, and identify opportunities for account expansion.
The Field Customer Success Manager will travel to partner clinics to coach staff on the adoption and utilization of remote therapeutic monitoring technology. They will analyze usage metrics, identify barriers to success, and serve as a liaison between clinicians and internal product teams.
The representative is responsible for responding to customer inquiries and troubleshooting software application issues. They will manage cases, provide internal feedback for product enhancement, and escalate complex technical problems to engineering teams.
The Technical Support Representative is responsible for providing end-user support for software applications by troubleshooting, diagnosing, and resolving client issues. They must document support cases, manage escalations to engineering teams, and maintain clear communication with clients regarding their inquiries.
The Care Navigator will provide remote monitoring services and support patients through their home-exercise therapy programs. They will also assist in implementing interventions to guide behavior change and maintain accurate clinical records.
You will provide remote monitoring services and guide patients through home-exercise therapy programs using the company's technology platform. Additionally, you will maintain patient records, provide feedback to clinicians, and assist in improving platform functionality.
The Client Success Manager manages a portfolio of clients to drive product adoption, satisfaction, and retention throughout the post-implementation lifecycle. They serve as the primary point of contact, conducting business reviews and collaborating with internal teams to advocate for client needs.
The Field Customer Success Manager will travel to partner clinics to coach clinicians on adopting Limber's RTM platform and improving patient outcomes. They will also analyze usage metrics, identify barriers to adoption, and serve as a liaison between clinicians and internal product teams.
The DevOps Engineer III will design, automate, and evolve secure, scalable AWS platform foundations and delivery pipelines. They will also own complex infrastructure components, optimize database performance, and collaborate across Security, App Dev, and SRE teams.
The Copy Writer II produces clear, on-brand content across digital marketing channels including blogs, emails, and web assets. They collaborate with cross-functional teams to execute content strategies that align with brand standards and campaign goals.
The Care Navigator will provide remote monitoring services and guide patients through home-exercise therapy programs using the company's technology platform. They are responsible for maintaining patient records, providing feedback to clinicians, and managing a caseload to support musculoskeletal health.
The Care Navigator will provide remote monitoring services and guide patients through home-exercise therapy programs using a technology platform. They are responsible for maintaining clinical records, providing feedback to clinicians, and assisting in the improvement of platform functionality.
The Care Navigator will provide remote monitoring services and support patients through their home-exercise therapy programs using a technology platform. They are responsible for maintaining patient records, providing feedback to clinicians, and assisting in the implementation of interventions to drive behavior change.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Support patient success by implementing interventions for behavior change and providing progress feedback to evaluating clinicians.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and provide feedback to evaluating clinicians to support musculoskeletal health recovery.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and collaborate with evaluating clinicians to support musculoskeletal health and behavior change.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Collaborate with evaluating clinicians by providing progress feedback and maintaining detailed patient records.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Support patient success by implementing interventions for behavior change and providing progress feedback to evaluating clinicians.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and provide feedback to evaluating clinicians to support musculoskeletal health goals.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and collaborate with evaluating clinicians to track progress and improve platform functionality.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Support patient success by implementing interventions for behavior change and providing progress feedback to evaluating clinicians.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and provide feedback to evaluating clinicians to support musculoskeletal health recovery.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Collaborate with evaluating clinicians by providing progress feedback and maintaining detailed patient records.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Support patient success by implementing interventions for behavior change and providing progress feedback to evaluating clinicians.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Collaborate with evaluating clinicians by providing feedback on patient progress and assisting in platform functionality improvements.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and provide feedback to evaluating clinicians to support musculoskeletal health goals.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Support patient success by implementing interventions for behavior change and providing progress feedback to evaluating clinicians.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and provide feedback to evaluating clinicians to support musculoskeletal health recovery.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and collaborate with evaluating clinicians to support musculoskeletal health and behavior change.
Provide remote monitoring and guidance to patients progressing through home-exercise therapy programs using a technology platform. Maintain patient records and provide feedback to evaluating clinicians to support musculoskeletal health goals.
Serve as a subject matter expert and escalation point for complex software application issues to ensure timely resolution for clients. Proactively investigate system patterns and provide mentorship to junior team members to improve overall team performance.
Responsible for driving revenue by selling SaaS products to post-acute healthcare providers within an assigned territory. This includes managing the full sales cycle, developing business relationships, and mentoring new Account Executives.
