Lead a tribe of Product Builders to own the AI-powered support platform and knowledge infrastructure. Focus on reducing contact rates through self-service automation and optimizing the feedback loop between support signals and R&D.
Mews
21 Remote Job Openings at Mews
Guide customers through the KYC portal to ensure timely completion of identity checks and document uploads. Provide first-line support for portal issues and manage KYC projects to meet go-live deadlines.
Serve as a legal partner to Product, Engineering, and Compliance teams to scale SaaS and fintech offerings. Responsibilities include advising on regulated financial products, drafting commercial agreements, and navigating regulatory audits and supervisory expectations.
Serve as a legal partner to Product, Engineering, and Compliance teams to guide the development of SaaS and fintech offerings. Responsibilities include drafting regulated-services agreements and navigating regulatory audits and supervisory expectations.
Build and maintain the division's shared design foundation, including the design system, architectural standards, and research engines. Act as a force-multiplier for the VP to solve complex cross-tribe design problems and encode judgment into reusable systems.
Own a high-potential SMB territory in California to drive growth by selling Mews' hospitality operating system to hotel owners and operators. Responsibilities include running daily demos, self-sourcing pipeline, and managing a consistent ARR target of $350k+.
Lead and develop a team of Customer Success Managers across EMEA to drive retention, expansion, and payment adoption. Establish the management operating model and implement scalable improvements to the post-onboarding customer journey.
Lead and grow engineering teams to enhance the Guest Experience and Front of House capabilities. Partner with Product and Design to translate strategy into scalable technical execution and high-performance delivery.
Take end-to-end ownership of product initiatives for the Mews POS Android application, from problem definition to production. Lead the design of mobile-first systems including hardware integrations, offline capabilities, and AI-powered features.
Lead the development of payment acceptance and acquiring infrastructure to enable seamless transaction processing for hospitality businesses. Own the end-to-end product lifecycle from discovery and strategy to delivery and iteration in collaboration with engineering and design teams.
Take end-to-end ownership of product initiatives from problem definition to production, focusing on AI-native products and product-led growth. Lead the design of complex systems and mentor other engineers to adopt modern development practices.
Own the end-to-end strategy, product, and technical direction for the Long Stays segment to drive ARR growth and product metrics. Lead a lean team of product builders while remaining hands-on in writing specs, reviewing code, and shipping features.
Resolve customer queries across chat, email, and phone while troubleshooting product, payment, and integration issues. Collaborate with internal teams to document solutions and improve the overall customer experience for hospitality professionals.
Design and build AI-powered tooling and automation across the full GTM stack to reduce manual processes and increase throughput. Own the end-to-end delivery of AI initiatives from problem definition to production release across marketing, sales, and support operations.
Take end-to-end ownership of product initiatives from problem definition to production, focusing on AI-native features and product-led growth. Lead the design of scalable systems and mentor other engineers to adopt modern development practices.
Own the end-to-end design and development of AI-powered tooling and automation across Finance, HR, IT, and Legal functions. Identify high-leverage automation opportunities and ship production-ready AI systems to reduce manual effort and operational complexity.
Lead the global accounting organization to build a public-ready finance infrastructure, focusing on SOX, PCAOB, and SEC reporting standards. Drive operational efficiency by reducing month-end close times and implementing AI-native processes and new procurement models.
Design and build AI-powered tooling and automation across the GTM stack to reduce manual processes and increase throughput. Own the end-to-end delivery of AI initiatives from problem definition to production release across marketing, sales, and support operations.
Mid-Market Senior Account Executive (AAHOA / Independent Hotel Segment)
Mews
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Full Time
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21 days ago
Mews
Own the AAHOA partnership segment by acquiring net-new hotel groups and expanding existing footprints through strategic outbound efforts. Manage the full sales cycle from prospecting to closing high-impact deals while maintaining accurate forecasts and strong stakeholder alignment.
Lead the multi-channel acquisition strategy with a focus on paid search to drive pipeline and revenue growth. Manage the acquisition budget, mentor a team of marketers, and collaborate cross-functionally to optimize the conversion funnel.
Lead the multi-channel acquisition strategy with a focus on paid search to drive pipeline and revenue growth. Manage budgets, mentor a team of marketers, and collaborate cross-functionally to optimize the conversion funnel.
