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You will own the end-to-end product and engineering strategy for the Back of House domain, leading globally distributed teams to deliver high-performance, scalable solutions. You will also drive the integration of AI into core systems while maintaining high reliability and technical standards across the platform.
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:
This role owns Product and Engineering for Back of House, one of the most complex, multi-service domains on the Mews platform. Back of House covers the operational core that hotel teams rely on every day, and it needs someone who can set the product direction and run the engineering behind it, together. That combined mandate, product and engineering under one person at VP level, is rare, and the scale of hospitality technology right now makes it worth doing well.
You'll own the full domain: strategy, roadmap, and the engineering org that builds it, working closely and collaboratively with globally distributed teams across multiple time zones, and reporting into senior leadership. This isn't a narrow platform mandate. It spans product and engineering together, with the scope to make real calls on both, and the trust to run it as one connected domain.
Back of House software has to stay reliable at all times and keep improving, without ever pausing customer delivery to get there. The next phase of this role is about applying AI directly to the systems that support hotel teams, not just internal tooling, at a scale most engineering leaders never get to work at.
What You Would Do
AI Fluency Level 4: in this role that means going beyond using AI to move faster yourself. You'll decide where AI belongs in the Back of House product, understand the underlying models and infrastructure well enough to make real engineering calls about them, and have already shipped something where AI was a core part of the product, not a feature added on afterwards.
For more information on AI fluency at Mews, please refer to AI Fluency at Mews: A Comprehensive Guide for Candidates on Confluence.
What You Would Bring
Nice To Have
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
Our success is powered by our incredible people, supported by benefits that help them thrive.
No matter where you’re based, you’ll enjoy:
You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.
We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.
A few things that define how we work:
If there's anything we can do to support you during the application process, let us know.
We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.
One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.
If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.
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