You will serve as the lead financial architect for client loyalty programs, designing investment cases and scenario models that drive board-level decision-making. Additionally, you will partner with cross-functional teams to deliver actionable loyalty strategies and present complex financial insights to senior client stakeholders.
The Business Systems Analyst acts as a subject matter expert, investigating client needs and translating them into actionable business requirements and solution documentation. They serve as the connective tissue between business, product, and technical teams to ensure project success and alignment with platform capabilities.
The Senior Director will serve as an executive-level strategic partner to travel and hospitality clients, driving loyalty program vision, performance, and long-term enterprise value. They will orchestrate cross-functional teams and manage commercial strategies to ensure program growth and innovation.
The Solutions Architect acts as a subject matter expert to define client needs and align them with platform capabilities while managing solution scope and cost. They serve as the connective tissue between business, product, and technical teams to ensure project success from discovery through launch.
You will enable engineering teams by providing the environment and knowledge to run a robust quality program while executing tests where appropriate. You will shift left on quality by automating tests and guiding the team on a continuous improvement journey.
The Software Engineer will participate in all phases of the Agile methodology, including planning, grooming, and coding sprint items. They will also design and maintain loyalty platform integrations while coaching team members and promoting best coding practices.
The manager will provide day-to-day tactical execution for a Tier 1 contact center, ensuring service levels and customer satisfaction goals are met. They will also lead, coach, and develop supervisory staff while translating organizational strategic goals into actionable deliverables.
The AI Engineer will build and deploy agent harnesses using Python, LangChain, and LangGraph to automate analyst workflows and surface insights. They will also own the reliability, evaluation, and production monitoring of these AI agents within the Amazon AgentCore platform.
The Senior Account Manager serves as the primary day-to-day client partner, leading loyalty strategy, gamification, and technology platform initiatives. They are responsible for managing cross-functional teams, maintaining account roadmaps, and ensuring high-quality, on-time delivery of client projects.
The Marketing Ops Developer owns the technical execution of email campaigns, including HTML/CSS development and journey configuration. They collaborate with Campaign Managers and QA analysts to ensure accurate, on-brand, and timely deployment of high-volume loyalty communications.
The Operations Manager is responsible for managing daily operational logistics and improving organizational efficiency across programmatic, technical, and client-centric operations. They will lead program support, coordinate with internal and external stakeholders, and implement strategic plans to ensure project success and scalability.
The Sr. Manager will act as the architect of organizational change and cultural adoption, developing strategies to embed new initiatives and capabilities across the company. They will also lead internal communications to ensure executive vision is translated into clear, cascading messaging that drives organizational alignment.
The Manager of Software Engineering leads Agile development squads to deliver scalable, high-quality software solutions while fostering team growth and collaboration. This role involves partnering with product and cross-functional teams to translate business requirements into technical designs and ensuring predictable project execution.
The Senior Project Manager will lead and oversee client-facing IT integration projects from inception to completion within the Project Management Office. They are responsible for ensuring successful delivery within scope, time, and budget while managing complex stakeholder relationships and cross-functional teams.
