The Strategic Account Director is responsible for driving revenue growth through expansion, upsell, and cross-sell opportunities within existing strategic accounts. They will maintain strong stakeholder relationships, develop strategic account plans, and collaborate with internal teams to ensure customer retention and satisfaction.
The Senior Forward Deployed Engineer leads the technical design, deployment, and troubleshooting of complex customer solutions. They act as a trusted technical advisor, bridging the gap between customer requirements and internal product development teams.
The Senior DevOps Engineer will lead the design and implementation of infrastructure automation, deployment processes, and scalable containerization solutions. They are responsible for maintaining CI/CD pipelines, ensuring system reliability, and mentoring junior engineers.
The Director of Customer Marketing will define and lead the strategy for customer adoption, retention, expansion, and advocacy to drive measurable revenue impact. This role involves managing the customer marketing and community team while collaborating cross-functionally with Sales, Product, and Customer Success to turn customer insights into actionable roadmap and go-to-market strategies.
The Technical Product Manager will oversee the product lifecycle for the Keyfactor SaaS platform, from ideation to launch. They will manage the product backlog, define strategy, and collaborate with engineering teams to deliver high-quality features.
The Director of Global Field & Channel Marketing is responsible for defining and executing global field marketing strategies to drive pipeline growth and revenue. This role leads a team of marketing professionals and collaborates with cross-functional partners to align marketing investments with business outcomes.
The Project Manager is responsible for leading professional services engagements, managing project scope, timelines, and customer interactions. They act as the primary point of contact for multiple enterprise projects while ensuring high customer satisfaction and project delivery standards.
The Senior Channel Account Manager will develop and execute partner business plans to drive growth and pipeline across the Eastern United States. They will orchestrate multi-partner co-sell motions and build executive-level relationships to expand Keyfactor's reach in enterprise accounts.
The Partner Enablement Manager will design and deliver training programs to educate partners on Keyfactor solutions and best practices. They will also act as a primary technical point of contact to support partners and ensure successful project delivery.
The Associate Technical Account Manager supports the post-sale technical relationship for a portfolio of customer accounts to ensure successful solution adoption. They coordinate issue resolution, monitor account health, and collaborate with internal teams to drive timely outcomes.
The Information Security Engineer will evaluate and harden security systems, cloud environments, and infrastructure to ensure compliance with standards like ISO 27001 and SOC 2. They will also manage continuous monitoring, respond to security incidents, and optimize security playbooks and tools.
The Senior Solutions Consultant provides strategic leadership in designing and implementing large-scale solutions while collaborating with sales teams on pre-sales activities. They also serve as a key technical escalation point and mentor junior team members to ensure successful project delivery.
The Principal Partner Enablement Manager drives strategic initiatives to empower global partners through training programs, resource development, and technical support. They act as the primary point of contact for partners, managing project transitions and collaborating with sales to ensure successful service delivery.
Lead technical discussions with key clients to provide advanced solutions that align with their business objectives. Collaborate cross-functionally to drive solution development and support strategic sales initiatives.
The Growth Marketing Manager will drive ARR through enterprise named account campaigns and product-led growth initiatives. They are responsible for end-to-end demand generation, including planning, execution, optimization, and cross-functional collaboration.
The Senior Manager will own and execute the go-to-market strategy for AWS and Microsoft marketplaces while developing new routes to market through strategic ISV ecosystems. This role involves driving marketplace revenue, managing co-sell performance, and collaborating with field sales to accelerate deal cycles.
The Customer Success Manager is responsible for executing strategic initiatives to maximize customer satisfaction and retention through proactive engagement. They will also collaborate with internal teams to resolve customer issues and identify opportunities for account expansion.
The Senior Channel Account Director will integrate partner strategies with company goals to drive mutual growth and global strategic planning. They are responsible for managing partner relationships, negotiating agreements, and organizing regional marketing coverage with defined performance metrics.
Design and implement architectural solutions for specific products while ensuring alignment with business objectives and technical standards. Lead the implementation of innovative architectural practices and provide expertise on high-level technical decisions.
