The lead will own the editorial strategy and execution, managing a centralized calendar to produce high-quality content across blogs, customer stories, and executive thought leadership. They will translate complex AI and legal topics into compelling narratives to position the company as a leader in the industry.
EvenUp
23 Remote Job Openings at EvenUp
Design and scale the operational systems, processes, and insights that power the Customer Success organization. This includes managing the CS technology stack, building performance dashboards, and leading cross-functional initiatives to improve the post-sales customer journey.
The role involves defining the strategic narrative and go-to-market strategies for EvenUp's platform offerings. You will collaborate with product, sales, and engineering teams to create enablement materials and drive customer adoption.
The AI Adoption Manager will lead the initial 30-day customer journey to ensure rapid activation and adoption of the Claims Intelligence Platform. They will act as a consultant to law firm leadership, driving operational change and managing high-stakes relationships to ensure long-term success.
AI Adoption Manager, Strategic & Enterprise Accounts | Southeast
EvenUp
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Full Time
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a month ago
EvenUp
The AI Adoption Manager will lead the initial 30-day customer journey to ensure rapid activation and adoption of the Claims Intelligence Platform. They will act as a consultant to law firm leadership, driving operational changes and providing data-driven coaching to maximize product value.
The Technical Program Manager will lead the delivery of enterprise platform solutions, overseeing complex workstreams including data migration, system configuration, and user onboarding. They will act as the primary point of contact for customers, ensuring successful project execution and driving user adoption through change management strategies.
You will own and drive the post-sale onboarding process for new customers to ensure rapid adoption and sustained value from the platform. This involves leading strategic onboarding sessions, coordinating with cross-functional teams, and managing customer feedback to optimize workflows.
Lead complex onboarding initiatives and design adoption playbooks for enterprise law firms transitioning to AI-powered systems. Act as an AI evangelist while managing on-site strategy and providing critical feedback to product and engineering teams.
The Enterprise Customer Success Manager will oversee a portfolio of 25-30 large law firm accounts, focusing on strategic partnerships and measurable customer outcomes. Responsibilities include proactive account management, driving renewals, identifying growth opportunities, and serving as a trusted advisor to senior-level stakeholders.
You will manage the marketing organization's operating cadence, including OKR planning and cross-functional coordination. Additionally, you will lead high-impact growth initiatives to improve website and funnel metrics.
Personal Injury Pre-Litigation Case Manager- Portguese Speaker
EvenUp
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Full Time
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2 months ago
EvenUp
The role involves driving pre-litigation personal injury cases from intake to resolution by initiating claims, managing records, obtaining reports, coordinating care, and overseeing demand preparation and lien resolution. This individual will serve as the primary liaison with adjusters and carriers, ensuring comprehensive and well-documented files for attorneys.
This role is responsible for architecting and executing a long-term People Operations strategy, owning end-to-end processes for the employee lifecycle, and ensuring data quality across HR systems. Key duties include managing immigration, overseeing benefits, developing company policies, and optimizing systems for scalability and compliance across the US and Canada.
The role involves driving pre-litigation personal injury cases by initiating claims, managing medical records and police reports, coordinating client care, and overseeing demand preparation through to final lien resolution. This professional will also serve as the primary liaison with adjusters and carriers, ensuring case files are comprehensive and ready for negotiation.
The Senior Growth Marketing Manager will plan, execute, and analyze growth experiments across the website and marketing funnel, owning high-impact initiatives to accelerate pipeline growth. This role involves partnering cross-functionally to improve conversion rates and translating data insights into actionable website improvements and reporting.
This role involves leading and developing the Enterprise AI Adoption team responsible for onboarding large enterprise customers, focusing heavily on driving early adoption and ensuring customers achieve value within the critical first 30 days. The manager will also build scalable onboarding playbooks and partner cross-functionally to refine the customer journey and influence product direction.
The Event Marketing Manager will be responsible for planning, building, and executing in-person hosted events across the US to advance the sales pipeline, while also forecasting, measuring, and reporting on the impact of these demand creation activities on sales goals. This role requires owning pipeline targets post-event and developing scalable event programs that drive new business and upsells.
The associate will own the technical and operational setup for customers, configuring workflows, testing AI prompts, and writing SQL queries for custom reporting. They will also lead QA/Testing, manage program management aspects like training, and act as the voice of the customer to influence the product roadmap.
The role involves embedding with personal injury law firms to act as their AI strategist, influencing product direction based on client feedback. Additionally, the strategist will solve complex customer problems and design scalable solutions.
The role involves embedding with personal injury law firms to develop AI strategies and influence product direction based on client feedback. You will solve complex customer problems and design scalable solutions that enhance value while managing costs.
As a Customer Onboarding Specialist, you will manage the post-sale onboarding process for new customers, ensuring rapid adoption of EvenUp's platform. You will lead onboarding sessions, coordinate with cross-functional teams, and work directly with key decision-makers to enhance customer retention and satisfaction.
The Data Migration Specialist is responsible for planning, executing, validating, and optimizing customer data migrations as part of enterprise implementations. This role ensures accurate and secure migration of legal data into the EvenUp platform to support successful go-lives and long-term customer adoption.
The Manager of Account Management will define and implement the organizational structure and processes to support rapid scale. They will also recruit and manage a team of Account Managers while developing account strategies for revenue growth.
The Integration Specialist manages multiple customer onboarding projects, ensuring timely and secure integration between EvenUp and customer case management systems. They also configure API-based integrations and track project status to enhance customer experience.