EvenUp

Manager, SMB Customer Success

EvenUp · Full Time · 6 days ago

EvenUp

🌎 United States 💵 $130K - $150K per year ⭐ 5-10 yrs exp 💼 Sales

Lead and grow a team of SMB Customer Success Managers by building scalable, digital-first systems and automation to drive adoption and retention. Own GRR and NRR targets for the SMB segment while designing automated lifecycle programs and health-based triggers.

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Strategy & Operations Manager, Revenue Operations

EvenUp · Full Time · 15 days ago

EvenUp

🌎 United States 💵 $125K - $170K per year ⭐ 2-5 yrs exp 💼 Sales

Design and scale operational processes and systems to support the Customer Success organization's onboarding, retention, and growth. Develop reporting dashboards and optimize the technology stack to drive data-informed business decisions.

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Senior/Staff User Experience Researcher

EvenUp · Full Time · 18 days ago

EvenUp

🌎 United States 💵 $136K - $256K per year ⭐ 5-10 yrs exp 💼 Design

Build and scale the foundational Research Ops infrastructure while executing mixed-methods research to inform product strategy. Partner with leadership to validate early concepts and translate user insights into business value and ARR opportunities.

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Enterprise Customer Success Manager, Southeast

EvenUp · Full Time · 18 days ago

EvenUp

🌎 United States 💵 $150K - $180K per year ⭐ 5-10 yrs exp 💼 Sales

Oversee a portfolio of 25-30 large law firm accounts to drive adoption, retention, and strategic growth. Act as a trusted advisor to senior stakeholders while collaborating internally to align product roadmaps with customer needs.

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Content & Communications Lead

EvenUp · Full Time · a month ago

EvenUp

🌎 United States 💵 $140K - $208K per year ⭐ 5-10 yrs exp 💼 Marketing

The lead will own the editorial strategy and execution, managing a centralized calendar to produce high-quality content across blogs, customer stories, and executive thought leadership. They will translate complex AI and legal topics into compelling narratives to position the company as a leader in the industry.

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Senior Product Marketing Manager

EvenUp · Full Time · 2 months ago

EvenUp

🌎 United States 💵 $155K - $175K per year ⭐ 2-5 yrs exp 💼 Product

The role involves defining the strategic narrative and go-to-market strategies for EvenUp's platform offerings. You will collaborate with product, sales, and engineering teams to create enablement materials and drive customer adoption.

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Technical Program Manager, Enterprise

EvenUp · Full Time · 2 months ago

EvenUp

🌎 United States 💵 $150K - $170K per year ⭐ 10+ yrs exp 💼 Product

The Technical Program Manager will lead the delivery of enterprise platform solutions, overseeing complex workstreams including data migration, system configuration, and user onboarding. They will act as the primary point of contact for customers, ensuring successful project execution and driving user adoption through change management strategies.

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Customer Onboarding Specialist

EvenUp · Full Time · 2 months ago

EvenUp

🌎 United States 💵 $116K - $130K per year ⭐ 5-10 yrs exp 💼 Support

Lead complex onboarding initiatives and design adoption playbooks for enterprise law firms transitioning to AI-powered systems. Act as an AI evangelist while managing on-site strategy and providing critical feedback to product and engineering teams.

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Enterprise Customer Success Manager, Gulf Coast

EvenUp · Full Time · 2 months ago

EvenUp

🌎 United States 💵 $150K - $180K per year ⭐ 5-10 yrs exp 💼 Sales

The Enterprise Customer Success Manager will oversee a portfolio of 25-30 large law firm accounts, focusing on strategic partnerships and measurable customer outcomes. Responsibilities include proactive account management, driving renewals, identifying growth opportunities, and serving as a trusted advisor to senior-level stakeholders.

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Personal Injury Pre-Litigation Case Manager- Portguese Speaker

EvenUp · Full Time · 3 months ago

EvenUp

🌎 United States 💵 $60000 - $75000 per year ⭐ 2-5 yrs exp 💼 Legal

The role involves driving pre-litigation personal injury cases from intake to resolution by initiating claims, managing records, obtaining reports, coordinating care, and overseeing demand preparation and lien resolution. This individual will serve as the primary liaison with adjusters and carriers, ensuring comprehensive and well-documented files for attorneys.

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Personal Injury Pre-Litigation Case Manager

EvenUp · Full Time · 3 months ago

EvenUp

🌎 United States 💵 $60000 - $75000 per year ⭐ 2-5 yrs exp 💼 Legal

The role involves driving pre-litigation personal injury cases by initiating claims, managing medical records and police reports, coordinating client care, and overseeing demand preparation through to final lien resolution. This professional will also serve as the primary liaison with adjusters and carriers, ensuring case files are comprehensive and ready for negotiation.

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Product Solutions Associate

EvenUp · Full Time · 4 months ago

EvenUp

🌎 Canada, United States 💵 $102K - $138K per year ⭐ 2-5 yrs exp 💼 Others

The associate will own the technical and operational setup for customers, configuring workflows, testing AI prompts, and writing SQL queries for custom reporting. They will also lead QA/Testing, manage program management aspects like training, and act as the voice of the customer to influence the product roadmap.

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Forward Deployed AI Strategist

EvenUp · Full Time · 4 months ago

EvenUp

🌎 United States 💵 $140K - $160K per year ⭐ 5-10 yrs exp 💼 Software Development

The role involves embedding with personal injury law firms to develop AI strategies and influence product direction based on client feedback. You will solve complex customer problems and design scalable solutions that enhance value while managing costs.

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Data Migration Specialist

EvenUp · Full Time · 5 months ago

EvenUp

🌎 United States ⭐ 5-10 yrs exp 💼 Data Entry

The Data Migration Specialist is responsible for planning, executing, validating, and optimizing customer data migrations as part of enterprise implementations. This role ensures accurate and secure migration of legal data into the EvenUp platform to support successful go-lives and long-term customer adoption.

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Manager, Enterprise Account Manager

EvenUp · Full Time · 6 months ago

EvenUp

🌎 United States ⭐ 5-10 yrs exp 💼 Sales

The Manager of Account Management will define and implement the organizational structure and processes to support rapid scale. They will also recruit and manage a team of Account Managers while developing account strategies for revenue growth.

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Integration Specialist

EvenUp · Full Time · 6 months ago

EvenUp

🌎 United States ⭐ 5-10 yrs exp 💼 Software Development

The Integration Specialist manages multiple customer onboarding projects, ensuring timely and secure integration between EvenUp and customer case management systems. They also configure API-based integrations and track project status to enhance customer experience.

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