Act as the data and analytics expert for the Tax Controversy team to answer audit questions using complex transactional datasets. Lead the adoption of AI tooling and partner with the Tax Tech team to improve controversy workflows.
DoorDash USA
61 Remote Job Openings at DoorDash USA
Staff Software Technical Program Manager - Autonomy & Robotics
DoorDash USA
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Full Time
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8 days ago
DoorDash USA
Lead the development and scaling of autonomous delivery robots by managing the software stack across perception, planning, and localization. Coordinate between autonomy, software, product, and operations teams to drive features from concept to public road validation.
Oversee the full lifecycle of enterprise SaaS and AI software assets, including procurement, provisioning, and renewals. Analyze license utilization to optimize costs and ensure compliance across the global software ecosystem.
Lead a multi-functional global IT operations team to ensure the performance, cost, and reliability of technology across DoorDash, Wolt, and Deliveroo. Drive the integration of three brands into a unified global operating model while managing service desks, supply chains, and financial planning.
Identify and execute transformative acquisitions and investments globally to accelerate DoorDash's strategic objectives. Lead the full deal cycle from sourcing and financial analysis to due diligence, negotiation, and integration.
Staff Security Engineer, Customer Support and Integrity
DoorDash USA
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Full Time
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13 days ago
DoorDash USA
Establish the vision, strategy, and technical roadmap for the Customer Support and Integrity security function. Design and operationalize security controls to reduce risk for global support workforces and third-party BPO partners.
The Associate will analyze, track, and improve delivery quality while partnering with cross-functional teams to identify trends and support quality improvement strategies. Responsibilities include tracking cost and quality metrics, developing reporting tools, and executing operational tests.
Associate Manager, New Verticals Strategy & Operations - Merchant Finance
DoorDash USA
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Full Time
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13 days ago
DoorDash USA
Own the core systems and processes for billing, taxing, and paying Enterprise New Verticals merchants. Act as the Product Operations partner to translate merchant needs into product requirements and operational workflows.
Own end-to-end product analytics including funnels, adoption, and retention for feature launches on the SevenRooms platform. Design and ship PLG automations and data products to translate product behavior into actionable business signals.
Implement and operate security controls to protect the workforce, endpoints, and corporate software environment across global brands. Focus on tuning security tools, building automation for workflows, and managing SaaS risks like shadow IT.
Lead threat modeling, hardening, and operationalization of Product and Cloud Security services at scale. Partner cross-functionally to build secure 'paved paths' and manage the lifecycle of security vulnerabilities.
Associate Manager, Strategy and Operations, Fraud
DoorDash USA
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Full Time
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15 days ago
DoorDash USA
Develop and execute strategies to reduce fraud costs and protect the platform while accelerating growth. Analyze fraud vectors and partner with product, engineering, and analytics teams to implement data-driven solutions.
Lead the technical direction and roadmap for Security Product Engineering, Bug Bounty, and Vulnerability Management teams globally. Partner cross-functionally to build 'paved road' proactive security controls and ensure the secure adoption of AI tools.
Lead the North America-based customer support team by acting as a player-coach to resolve complex issues and support representatives. Oversee day-to-day operations, monitor performance metrics, and collaborate with Product and Customer Success teams to improve the customer experience.
Manage a portfolio of SMB merchants to drive product adoption, retention, and business growth post-launch. Act as the primary point of contact and 'quarterback' to resolve issues and build the foundation of the Customer Success function.
Senior Associate, Integrated Marketing – Product Marketing
DoorDash USA
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Full Time
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21 days ago
DoorDash USA
Own end-to-end product marketing and integrated campaign execution for affordability initiatives and new product launches. Develop GTM strategies and drive full-funnel execution across in-app, CRM, paid social, and off-platform channels.
Build and scale data-driven lifecycle strategies to accelerate merchant acquisition, engagement, and retention. Own the analytical foundation of retention programs by leveraging SQL, forecasting, and experimentation to optimize targeting and automation.
Own the end-to-end enablement strategy for the Commerce Platform sales organization, focusing on ramp acceleration and product adoption. Design structured onboarding, certification frameworks, and core selling skill programs to drive measurable revenue impact.
Oversee a cross-functional team of backend, mobile, and web engineers to execute the product roadmap for Ads Promo Products. Drive strategic impact by partnering with stakeholders to define vision and maintaining high engineering standards through coaching and delegation.
Oversee a team of engineers to drive the execution of the product roadmap for marketing capabilities within the Advertiser Experience team. Lead the team through coaching, delegation, and technical vision while partnering with cross-functional stakeholders to deliver high-quality advertising solutions.
Lead the design and execution of transformation initiatives to reshape the People function using AI-enabled solutions. Diagnose structural inefficiencies and drive change management to ensure the adoption of scalable, efficient processes across global teams.
Manage and improve processes to accelerate the growth of ads and promotions offerings while driving sales team efficiency. Execute campaign contracts, setup, and billing while analyzing reporting to optimize campaign performance.
The role focuses on scaling contracting systems, AI-enabled workflows, and global template governance to drive operational excellence. Key duties include managing CLM environments, documenting integration requirements, and coordinating UAT and implementation for legal technology.
Software Engineer, Machine Learning - Credit & Refund Optimization
DoorDash USA
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Full Time
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a month ago
DoorDash USA
Lead the development of ML systems to personalize and optimize credit and refund decisions to balance cost efficiency with customer retention. Design and deploy causal inference models and optimization frameworks to influence millions of user experiences.
Lead end-to-end marketing conversations and ads strategies for a portfolio of major Consumer Packaged Goods (CPG) advertisers. Drive the adoption and scaling of ads and promotions offerings while collaborating cross-functionally to innovate future solutions.
The Associate will partner with various teams to support financial decisions and evaluate the effectiveness of products. They will focus on improving profitability, scalability, and the overall business model through data-driven insights.
Own full-cycle recruiting for Enterprise and SMB sales segments, acting as a strategic talent advisor to Sales leadership. Use data and AI technologies to optimize hiring velocity, improve operational efficiency, and scale the revenue organization.
Design and maintain global compensation infrastructure, including job architectures and pay ranges, while merging international company frameworks. Develop automated compensation cycles and communicate total pay programs aligned with company strategy.
The role focuses on acquiring new mid-market retail partnerships and expanding existing ones within the DoorDash New Verticals division. Responsibilities include managing the sales pipeline, developing execution strategies for retailers, and collaborating with internal stakeholders to draft proposals.
Lead a team of Franchise Account Executives to execute growth strategies for the Drive business. Focus on improving operational efficiency, managing key restaurant group partnerships, and collaborating cross-functionally to enhance merchant onboarding.
Build and manage foundational AI infrastructure and data pipelines to support scalability and productivity across the organization. Integrate data ecosystems between SevenRooms and DoorDash while partnering with stakeholders to drive business decisions.
Conduct investigations into anomalous behaviors and events that pose insider risks to the company. Design and develop scalable detection capabilities, playbooks, and automated workflows to identify and mitigate threats.
Guide global strategy and financial performance for the Digital Ordering business, focusing on SaaS and transactional components. Partner with senior leadership to optimize capital allocation, track key financial KPIs, and lead quarterly financial planning.
Director, Enterprise Sales & Strategic Partnerships, DoorDash for Business
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
Lead a high-performing team to drive revenue through strategic partnerships with Fortune 1000 companies and C-suite executives. Own the end-to-end sales cycle, deal strategy, and the adoption of new products for DoorDash for Business.
Senior Associate, Insurance Strategy & Operations
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
The Senior Associate will drive operational, analytical, and cross-functional initiatives to launch and scale insurance programs. They will manage experiments, coordinate with vendors, and build processes to support business growth and product adoption.
Senior Manager, Customer Experience Partner Success
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
The Senior Manager will oversee the support experience for an international logistics platform by managing BPO partners and ensuring performance metrics meet company standards. They will also develop long-term quality strategies, drive cross-functional collaboration, and implement AI solutions to optimize support operations.
You will lead the consumer performance marketing strategy, overseeing a nine-figure budget across multiple channels to drive efficient growth. You will also manage a high-performing team and partner with cross-functional departments to advance automation, measurement, and experimentation.
The Product Compliance Manager will support compliance strategy and execution for merchant capital programs by partnering cross-functionally to embed compliance into the product lifecycle. Responsibilities include translating regulatory requirements into operational guidance, managing audits, and developing risk-based controls for financial products.
The manager will lead a team of sales representatives to drive the adoption and growth of new restaurant technology solutions. They are responsible for hiring, developing talent, and partnering with internal teams to execute go-to-market strategies.
You will own the end-to-end design, implementation, and governance of global sales incentive plans while partnering with cross-functional leaders to align compensation with business objectives. Additionally, you will lead and mentor a senior commission analyst to drive operational rigor and continuous improvement in sales compensation processes.
You will lead end-to-end advertising conversations across a portfolio of CPG advertisers to drive product adoption and revenue growth. Additionally, you will collaborate cross-functionally to influence the product roadmap and develop strategies to scale the business.
Senior Associate, Marketplace, DashPass Partnerships S&O
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
The Senior Associate will own the ideation and execution of international strategic partnerships to drive DashPass adoption and long-term growth. They will also analyze operational and financial impacts of initiatives while collaborating with internal teams like Marketing, Product, and Data Science.
The engineer will manage and automate corporate and merchant endpoints across various operating systems while partnering with the security team to implement protection initiatives. They will also focus on scaling endpoint management through automation and developing technical solutions for cross-functional processes.
Senior Threat Response Engineer, Security Operations
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
The engineer will lead incident response operations, including monitoring security alerts, conducting investigations, and developing response playbooks. They will also participate in threat hunting, security tool proof-of-concepts, and cross-functional collaboration to strengthen the company's security posture.
Senior Manager, B2B Integrated Marketing, SevenRooms
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
You will define and execute the end-to-end integrated marketing strategy to drive pipeline growth and product adoption for SevenRooms. This involves leading cross-functional teams and managing marketing initiatives across acquisition, retention, and brand awareness.
The Engineering Manager will lead, coach, and grow the Red Team while defining the strategic roadmap for adversary simulation and capability development. They will drive cross-functional remediation outcomes and partner with engineering teams to translate offensive findings into actionable risk reduction.
The Strategic Account Development Executive will manage a full-cycle sales process to drive the adoption of DoorDash's SaaS and platform tools among SMB customers. They will collaborate with cross-functional teams to identify revenue opportunities and build long-term relationships with restaurant operators.
Lead a team of data scientists to drive high-impact analytics, predictive modeling, and decision support for logistics operations. Partner with cross-functional leaders to influence product roadmaps and improve business outcomes through data-driven recommendations.
Business Development Executive II - Acquisition
DoorDash USA
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Full Time
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2 months ago
DoorDash USA
You will lead strategic negotiations to secure exclusive partnerships with high-value restaurant merchants and develop data-backed proposals to drive their growth. Additionally, you will collaborate cross-functionally to refine sales playbooks and influence product strategy based on merchant feedback.
Design and implement embedded control algorithms for robot powertrains and auxiliary systems. Systematically verify algorithm behavior through simulation, component testing, and end-to-end road testing.
Enterprise Account Executive, DoorDash for Business
DoorDash USA
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Full Time
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3 months ago
DoorDash USA
The role focuses on leading the full sales cycle, building new pipeline, and closing partnerships with midsize and large organizations to promote the DoorDash platform for employee meals. Responsibilities include hunting for new business, conducting deep discovery calls, and leveraging sales tools to engage prospects.
The Senior Security Engineer, Red Team will conduct threat intelligence-informed adversary emulations to simulate real-world cyber attacks and proactively find security improvement opportunities within the DoorDash environment. This role involves assessing the security posture of critical assets and products while partnering with cross-functional teams.
The Manager, Strategic Account Development will lead a team of frontline sales representatives focused on achieving SMB Platform volume goals by hiring, developing, and coaching top talent. This role involves leading pipeline strategy, conducting deal reviews, and fostering a high-energy, performance-oriented culture across a distributed team.
Senior Associate, Innovation & New Bets - Strategy & Operations
DoorDash USA
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4 months ago
DoorDash USA
This role involves iterating on sales playbooks, defining product positioning for SaaS offerings targeting merchants, and directly engaging in consultative sales calls to understand and solve customer problems. Responsibilities also include designing merchant onboarding experiences and feeding qualitative and quantitative feedback into the product roadmap.
Lead and grow a team of AI/ML engineers to develop production-grade machine learning solutions. Define and execute the AI roadmap across key merchant pillars while collaborating with product and operations teams.
The role involves leading the development and bring-up of ARM-based microcontroller platforms for robotics products, focusing on low-level firmware. Responsibilities include designing, implementing, and validating firmware for various functionalities such as motion control and sensor integration.
Machine Learning Engineer, Marketplace Optimization
DoorDash USA
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Full Time
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5 months ago
DoorDash USA
Design, build, and deploy ML models and pipelines for pacing, bidding, auction, and targeting optimization. Collaborate with Data Science and Product teams to develop and evaluate new algorithms through rigorous experimentation.
Senior Associate, Customer Experience New Launches
DoorDash USA
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Full Time
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5 months ago
DoorDash USA
The Senior Associate will lead the operational preparedness for key company changes and ensure that the frontline support workforce is ready for new initiatives. This role involves translating complex changes into actionable plans and building partnerships across teams to drive alignment.
The Operations Specialist will manage robots on public roads and provide feedback for system improvements. They will support robots using a remote system and collaborate with the team to enhance efficiency.
Drive the design and development of large-scale ML/optimization systems for personalization efforts across the DashPass Subscriber journey. Partner closely with Product, Data Science, and Engineering teams to design experiments and production ML systems that impact subscriber growth metrics.
Manager, Dasher & Logistics - Dasher Financial Strategy & Operations
DoorDash USA
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Full Time
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8 months ago
DoorDash USA
The Manager will identify new product opportunities, design and run experiments to validate user demand, and scale promising products into sustainable businesses. This role involves end-to-end ownership of a new product line, from incubation to scale, within the Dasher Financial team.
