Manage the full sales cycle for startup accounts, including prospecting, discovery, demos, and closing. Collaborate with SDRs and cross-functional teams to drive new business acquisition and support startup growth.
You will lead and develop a team of 6-8 Account Executives to meet or exceed sales quotas while driving pipeline health and forecast accuracy. Additionally, you will partner cross-functionally to refine go-to-market strategies and improve overall team execution.
The Account Executive will manage the full sales cycle, from prospecting and discovery to closing, within the UK and Ireland mid-market segment. They will collaborate with SDR and BDR teams to build a robust pipeline and ensure a smooth hand-off to customer success teams.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Partner with internal teams to build strategic relationships and ensure accurate forecasting of revenue pipelines.
The Senior Product Manager will identify and validate customer problems through research and analytics to drive product strategy and roadmaps. They will lead cross-functional teams to ship incremental, testable releases while ensuring alignment on business outcomes and product success metrics.
You will own brand design execution for product launches and campaigns while building AI-assisted workflows and design systems. Additionally, you will mentor team members and partner with cross-functional stakeholders to ensure brand consistency across all company touchpoints.
The Account Executive will manage the full sales cycle, from prospecting and discovery to closing deals within the mid-market segment. They will collaborate with the SDR team to build a pipeline and work with Customer Success to ensure a smooth post-sale transition.
You will act as a trusted deliverability advisor by diagnosing complex sending issues, auditing sender setups, and monitoring reputation across various domains. Additionally, you will collaborate with Engineering and Customer Success to improve processes, documentation, and training to ensure scalable deliverability support.
The Technical Support Engineer will triage support tickets, diagnose technical issues, and assist customers via email and live chat. They will also collaborate with Product and Customer Success teams to improve processes and advocate for product enhancements.
The Events Marketing Manager will own and execute the in-person events and webinar strategy across the EMEA region. This includes managing logistics, cross-functional collaboration, and tracking performance metrics to drive pipeline and revenue.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Build multi-threaded relationships and partner with customer success to ensure account health and strategic growth.
Manage a portfolio of 40-60 Mid-Market customers by acting as a strategic advisor throughout their lifecycle to drive adoption and commercial outcomes. Collaborate with internal teams including Product, Engineering, and Account Management to resolve escalations and advocate for customer needs.
The Account Executive will manage the full sales cycle, including prospecting, discovery, and closing for mid-market accounts. They will also collaborate with SDRs and cross-functional teams to ensure smooth hand-offs and accurate performance reporting.
You will own ambiguous, high-impact technical problems from initial framing through launch while leading cross-functional teams. You are responsible for setting technical direction, improving engineering practices, and mentoring peers to ensure scalable and reliable system performance.
You will shape the technical direction of distributed messaging systems and drive high-stakes architectural decisions across squad boundaries. Additionally, you will mentor senior engineers, set design standards, and improve engineering processes to raise the department's overall bar.
The Global Controller will lead the accounting team, overseeing monthly and quarterly closes, revenue accounting, and the control environment. They will also manage financial systems, treasury operations, and external audits while ensuring compliance across a global, remote-first organization.
The Principal Product Designer will shape the company's design vision and drive the strategic evolution of the design system. They will partner with product and engineering leadership to deliver high-quality, coherent experiences for developer and builder audiences.
Lead a squad of engineers to deliver scalable, secure, and high-quality customer-facing products and distributed systems. Drive execution by setting milestones, managing competing priorities, and fostering an AI-first development culture.
The Director of GTM Finance will own the end-to-end P&L for Sales, Marketing, and Customer Success while driving growth funnel models and revenue forecasting. They will also champion AI-enabled finance workflows and lead the GTM finance team as the company scales.
Build and evolve Customer.io's SDKs across multiple platforms including Android, iOS, Node, and Go. Lead SDK initiatives end-to-end, improving delivery infrastructure and partnering with product teams to enhance developer experience.
Design and evolve high-throughput distributed systems in Go to handle billions of daily events and petabytes of data. Lead architectural decisions regarding performance and reliability while improving service-to-service communication and resolving system bottlenecks.
Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.
Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.
You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.
