The Global Controller will lead the accounting team, overseeing monthly and quarterly closes, revenue accounting, and the control environment. They will also manage financial systems, treasury operations, and external audits while ensuring compliance across a global, remote-first organization.
The Senior Technical Recruiter will focus on sourcing and engaging passive engineering talent to fill specialized roles. They will partner with hiring managers to define profiles, manage the full-cycle recruiting process, and utilize market data to optimize search strategies.
The Senior Recruiter will own full-cycle recruiting for GTM roles, focusing heavily on sourcing and engaging passive talent. They will partner with hiring managers to define profiles, calibrate search strategies, and deliver a high-quality candidate experience.
The Principal Product Designer will shape the company's design vision and drive the strategic evolution of the design system. They will partner with product and engineering leadership to deliver high-quality, coherent experiences for developer and builder audiences.
The Senior Manager of IT will lead and scale internal technology operations while managing a small team of IT professionals. They will partner with cross-functional stakeholders to ensure reliable, secure, and efficient IT systems across a globally distributed organization.
The Account Executive will manage the full sales cycle, from prospecting and discovery to closing deals within the mid-market segment. They will collaborate with SDRs and cross-functional teams to drive new customer acquisition and maintain accurate sales metrics.
You will own the product experience for the self-serve journey, focusing on onboarding, activation, and retention. You will collaborate with cross-functional teams to run experiments and resolve friction points to improve customer time-to-value.
You will own the commercial strategy for a portfolio of mid-market and enterprise accounts, focusing on renewals, expansion, and churn mitigation. You will also build multi-threaded relationships with stakeholders and collaborate with Customer Success and Sales teams to drive growth.
You will own the commercial strategy for a portfolio of mid-market and enterprise accounts, focusing on renewals, expansion, and churn mitigation. You will also partner closely with Customer Success and Sales teams to drive growth and build multi-threaded relationships with key stakeholders.
Lead a squad of engineers to deliver scalable, secure, and high-quality customer-facing products and distributed systems. Drive execution by setting milestones, managing competing priorities, and fostering an AI-first development culture.
The Director of GTM Finance will own the end-to-end P&L for Sales, Marketing, and Customer Success while driving growth funnel models and revenue forecasting. They will also champion AI-enabled finance workflows and lead the GTM finance team as the company scales.
The People Partner will support global business alignment by partnering with leaders on talent management, organizational effectiveness, and performance cycles. They will also leverage data analytics to drive informed decision-making and foster a high-performing, inclusive culture.
The role involves managing the full sales cycle from prospecting and discovery to closing new business within mid-market accounts. You will build a pipeline through self-sourced and SDR leads while collaborating cross-functionally to ensure smooth customer hand-offs.
Build and evolve Customer.io's SDKs across multiple platforms including Android, iOS, Node, and Go. Lead SDK initiatives end-to-end, improving delivery infrastructure and partnering with product teams to enhance developer experience.
Own the monthly revenue close across subscription, consumption, and hybrid billing models, including deferred revenue reconciliation. Partner with Rev Ops, Deal Desk, and Legal to review contracts and ensure proper revenue recognition.
Design and evolve high-throughput distributed systems in Go to handle billions of daily events and petabytes of data. Lead architectural decisions regarding performance and reliability while improving service-to-service communication and resolving system bottlenecks.
Design and implement technical integrations across the GTM stack using APIs, webhooks, and automation platforms. Build reliable workflows and scripts to improve data quality and operational efficiency across marketing, sales, and success teams.
Own the scale and reliability layer of GTM AI agents, transitioning them from prototypes to production-grade systems. This includes managing observability, deployment pipelines on GCP, and database administration for the agent fleet.
Own the end-to-end design of a product area, from strategy and user flows to final shipped pixels. Collaborate closely with engineering to implement designs in code and contribute to the Pluma design system.
Lead and develop a team of data scientists and analysts to support Product, Marketing, Sales, and Customer Experience. Drive business value through behavioral analytics, revenue forecasting, and the management of an internal agentic data analytics platform.
Manage the full-cycle sales process from prospecting and discovery to closing for mid-market accounts. Drive new customer acquisition by building a pipeline through self-sourced and SDR-supported leads.
Build and scale internal AI-assisted tooling and automations to reduce operational toil across the company. Partner with Automation/AI leads to develop agent infrastructure and maintain integrations across the internal software stack.
Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.
Own the email channel end-to-end, from scaling high-volume backend delivery systems to building frontend campaign tools. You will manage deliverability systems, monitor channel health, and collaborate with the deliverability team to automate tooling.
Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.
You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.
