The Account Executive will manage the full sales cycle, from prospecting and discovery to closing deals within the mid-market segment. They will collaborate with the SDR team to build a pipeline and work with Customer Success to ensure a smooth post-sale transition.
You will act as a trusted deliverability advisor by diagnosing complex sending issues, auditing sender setups, and monitoring reputation across various domains. Additionally, you will collaborate with Engineering and Customer Success to improve processes, documentation, and training to ensure scalable deliverability support.
The Technical Support Engineer will triage support tickets, diagnose technical issues, and assist customers via email and live chat. They will also collaborate with Product and Customer Success teams to improve processes and advocate for product enhancements.
The Events Marketing Manager will own and execute the in-person events and webinar strategy across the EMEA region. This includes managing logistics, cross-functional collaboration, and tracking performance metrics to drive pipeline and revenue.
You will own the product experience for the company's AI agent, ensuring it is competitive and helpful for marketers. You will collaborate with engineering, design, and marketing teams to resolve friction points and drive activation, retention, and monetization metrics.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Build multi-threaded relationships and partner with customer success to ensure account health and strategic growth.
Manage a portfolio of 40-60 Mid-Market customers by acting as a strategic advisor throughout their lifecycle to drive adoption and commercial outcomes. Collaborate with internal teams including Product, Engineering, and Account Management to resolve escalations and advocate for customer needs.
The Account Executive will manage the full sales cycle, including prospecting, discovery, and closing for mid-market accounts. They will also collaborate with SDRs and cross-functional teams to ensure smooth hand-offs and accurate performance reporting.
You will own ambiguous, high-impact technical problems from initial framing through launch while leading cross-functional teams. You are responsible for setting technical direction, improving engineering practices, and mentoring peers to ensure scalable and reliable system performance.
You will shape the technical direction of distributed messaging systems and drive high-stakes architectural decisions across squad boundaries. Additionally, you will mentor senior engineers, set design standards, and improve engineering processes to raise the department's overall bar.
You will build and lead a new team of eight Account Executives, focusing on coaching, deal inspection, and driving consistent sales performance. You will also partner cross-functionally to refine go-to-market strategies and improve overall pipeline health.
The Global Controller will lead the accounting team, overseeing monthly and quarterly closes, revenue accounting, and the control environment. They will also manage financial systems, treasury operations, and external audits while ensuring compliance across a global, remote-first organization.
The Senior Recruiter will own full-cycle recruiting for GTM roles, focusing heavily on sourcing and engaging passive talent. They will partner with hiring managers to define profiles, calibrate search strategies, and deliver a high-quality candidate experience.
The Principal Product Designer will shape the company's design vision and drive the strategic evolution of the design system. They will partner with product and engineering leadership to deliver high-quality, coherent experiences for developer and builder audiences.
Lead a squad of engineers to deliver scalable, secure, and high-quality customer-facing products and distributed systems. Drive execution by setting milestones, managing competing priorities, and fostering an AI-first development culture.
The Director of GTM Finance will own the end-to-end P&L for Sales, Marketing, and Customer Success while driving growth funnel models and revenue forecasting. They will also champion AI-enabled finance workflows and lead the GTM finance team as the company scales.
The People Partner will support global business alignment by partnering with leaders on talent management, organizational effectiveness, and performance cycles. They will also leverage data analytics to drive informed decision-making and foster a high-performing, inclusive culture.
Build and evolve Customer.io's SDKs across multiple platforms including Android, iOS, Node, and Go. Lead SDK initiatives end-to-end, improving delivery infrastructure and partnering with product teams to enhance developer experience.
Design and evolve high-throughput distributed systems in Go to handle billions of daily events and petabytes of data. Lead architectural decisions regarding performance and reliability while improving service-to-service communication and resolving system bottlenecks.
Own the scale and reliability layer of GTM AI agents, transitioning them from prototypes to production-grade systems. This includes managing observability, deployment pipelines on GCP, and database administration for the agent fleet.
Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.
Own the email channel end-to-end, from scaling high-volume backend delivery systems to building frontend campaign tools. You will manage deliverability systems, monitor channel health, and collaborate with the deliverability team to automate tooling.
Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.
You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.
