Manage day-to-day accounts payable operations, including processing invoices, onboarding vendors, and reconciling corporate credit cards. Support weekly payment runs and assist with month-end close activities and process improvements.
Customer.io
17 Remote Job Openings at Customer.io
Lead a pod of 5-7 Customer Success Managers, focusing on their professional development and performance. Own the retention and growth outcomes for the pod's book of business while driving AI adoption within the team.
Own the end-to-end design of a product area, from strategy and user flows to final shipped pixels. Collaborate closely with engineering to implement designs in code and contribute to the Pluma design system.
Own the execution of North American events, including field activations, hosted dinners, and sponsored conferences to fuel the demand engine. Manage the end-to-end event lifecycle from calendar planning and logistics to performance tracking and ROI optimization.
Lead coordination across high-priority self-serve growth initiatives involving onboarding, activation, and monetization. Build execution plans and reporting frameworks to align Marketing, Product, Engineering, and GTM teams toward self-serve OKRs.
Lead and develop a team of data scientists and analysts to support Product, Marketing, Sales, and Customer Experience. Drive business value through behavioral analytics, revenue forecasting, and the management of an internal agentic data analytics platform.
Provide comprehensive administrative support to the legal team, including managing calendars, processing invoices, and maintaining document repositories. Leverage AI tools to automate workflows, support contract review, and ensure corporate compliance across jurisdictions.
Manage the full-cycle sales process from prospecting and discovery to closing for mid-market accounts. Drive new customer acquisition by building a pipeline through self-sourced and SDR-supported leads.
Own the go-to-market strategy, positioning, and messaging for specific product areas to drive adoption and activation. Partner with EPD squads to shape feature narratives and synthesize competitive intelligence into actionable positioning.
Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.
Build and scale internal AI-assisted tooling and automations to reduce operational toil across the company. Partner with Automation/AI leads to develop agent infrastructure and maintain integrations across the internal software stack.
Lead the vision, roadmap, and execution of a custom in-house billing platform for complex SaaS needs. Mentor engineering managers and senior leaders while integrating AI-native development practices to accelerate team velocity.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Build multi-threaded relationships across client organizations and collaborate with Customer Success and Sales to maximize account value.
Own the email channel end-to-end, from scaling high-volume backend delivery systems to building frontend campaign tools. You will manage deliverability systems, monitor channel health, and collaborate with the deliverability team to automate tooling.
Lead and scale a team of Account Executives across the EMEA region to drive revenue growth and expand the company's footprint. Focus on coaching the team in outbound prospecting, strategic selling motions, and accurate forecasting.
Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.
You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.
