Own the execution of North American events, including field activations, hosted dinners, and sponsored conferences to fuel the demand engine. Manage the end-to-end event lifecycle from calendar planning and logistics to performance tracking and ROI optimization.
Customer.io
17 Remote Job Openings at Customer.io
Drive new business through a combination of self-sourced outbound and inbound leads while owning the full sales cycle. Manage pipeline ownership, conduct discovery calls using MEDDPICC, and perform online demos to close deals.
Lead coordination across high-priority self-serve growth initiatives involving onboarding, activation, and monetization. Build execution plans and reporting frameworks to align Marketing, Product, Engineering, and GTM teams toward self-serve OKRs.
Lead and develop a team of data scientists and analysts to support Product, Marketing, Sales, and Customer Experience. Drive business value through behavioral analytics, revenue forecasting, and the management of an internal agentic data analytics platform.
Provide comprehensive administrative support to the legal team, including managing calendars, processing invoices, and maintaining document repositories. Leverage AI tools to automate workflows, support contract review, and ensure corporate compliance across jurisdictions.
Manage the full-cycle sales process from prospecting and discovery to closing for mid-market accounts. Drive new customer acquisition by building a pipeline through self-sourced and SDR-supported leads.
Own the go-to-market strategy, positioning, and messaging for specific product areas to drive adoption and activation. Partner with EPD squads to shape feature narratives and synthesize competitive intelligence into actionable positioning.
Own the execution of motion design for product launches, website animations, and brand storytelling across various digital channels. Lead the implementation of AI video tools and maintain a library of reusable motion assets to scale production.
Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.
Build and scale internal AI-assisted tooling and automations to reduce operational toil across the company. Partner with Automation/AI leads to develop agent infrastructure and maintain integrations across the internal software stack.
Lead the vision, roadmap, and execution of a custom in-house billing platform for complex SaaS needs. Mentor engineering managers and senior leaders while integrating AI-native development practices to accelerate team velocity.
Proactively identify and engage potential customers through research and multi-channel outreach to build a strong sales pipeline. Qualify leads and schedule high-quality meetings between decision-makers and Account Executives.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Build multi-threaded relationships across client organizations and collaborate with Customer Success and Sales to maximize account value.
Own the email channel end-to-end, from scaling high-volume backend delivery systems to building frontend campaign tools. You will manage deliverability systems, monitor channel health, and collaborate with the deliverability team to automate tooling.
Lead and scale a team of Account Executives across the EMEA region to drive revenue growth and expand the company's footprint. Focus on coaching the team in outbound prospecting, strategic selling motions, and accurate forecasting.
Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.
You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.