Customer.io

Senior Product Manager

Customer.io · Full Time · 6 minutes ago

Customer.io

🌎 Mexico 💵 $166K - $224K per year ⭐ 5-10 yrs exp 💼 Product

The Senior Product Manager will identify and validate customer problems through research and analytics to drive product strategy and roadmaps. They will lead cross-functional teams to ship high-quality features while managing delivery risks and tracking product success metrics.

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Director, GTM Finance

Customer.io · Full Time · a day ago

Customer.io

🌎 Mexico 💵 $200K - $255K per year ⭐ 10+ yrs exp 💼 Finance

The Director of GTM Finance will own the end-to-end P&L for Sales, Marketing, and Customer Success while driving growth funnel models and revenue forecasting. They will also champion AI-enabled finance workflows and lead the GTM finance team as the company scales.

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People Partner

Customer.io · Full Time · 3 days ago

Customer.io

🌎 Mexico 💵 $100K - $130K per year ⭐ 5-10 yrs exp 💼 Recruitment

The People Partner will support global business alignment by partnering with leaders on talent management, organizational effectiveness, and performance cycles. They will also leverage data analytics to drive informed decision-making and foster a high-performing, inclusive culture.

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Customer Success Manager, EMEA

Customer.io · Full Time · 4 days ago

Customer.io

🌎 Brazil ⭐ 2-5 yrs exp 💼 Sales

Manage a portfolio of 50-60 Mid-Market customers as a strategic advisor from onboarding through long-term adoption. Partner with internal teams to drive commercial outcomes, retention, and expansion while advocating for customer needs.

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Mid-Market Account Executive, Americas

Customer.io · Full Time · 7 days ago

Customer.io

🌎 Mexico ⭐ 2-5 yrs exp 💼 Sales

The role involves managing the full sales cycle from prospecting and discovery to closing new business within mid-market accounts. You will build a pipeline through self-sourced and SDR leads while collaborating cross-functionally to ensure smooth customer hand-offs.

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Contract IT Specialist

Customer.io · Full Time · 11 days ago

Customer.io

🌎 Mexico 💵 $45 - $50 per hour ⭐ 2-5 yrs exp 💼 Others

Provide tier 1-2 technical support and manage employee lifecycle workflows including onboarding and offboarding. Administer identity access management and maintain device fleet health via MDM while supporting security compliance audits.

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Senior Fullstack SDK Engineer

Customer.io · Full Time · 11 days ago

Customer.io

🌎 Mexico 💵 $150K - $200K per year ⭐ 5-10 yrs exp 💼 Software Development

Build and evolve Customer.io's SDKs across multiple platforms including Android, iOS, Node, and Go. Lead SDK initiatives end-to-end, improving delivery infrastructure and partnering with product teams to enhance developer experience.

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Revenue Manager

Customer.io · Full Time · 15 days ago

Customer.io

🌎 Mexico 💵 $99000 - $139K per year ⭐ 5-10 yrs exp 💼 Sales

Own the monthly revenue close across subscription, consumption, and hybrid billing models, including deferred revenue reconciliation. Partner with Rev Ops, Deal Desk, and Legal to review contracts and ensure proper revenue recognition.

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Outbound Business Development Representative

Customer.io · Full Time · 15 days ago

Customer.io

🌎 Mexico ⭐ 0-2 yrs exp 💼 Sales

Proactively identify and engage potential customers through research and multi-channel outreach to build a strong sales pipeline. Qualify leads and schedule high-quality meetings between decision-makers and Account Executives.

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Senior Software Engineer - Backend Platform

Customer.io · Full Time · 21 days ago

Customer.io

🌎 Mexico 💵 $150K - $200K per year ⭐ 10+ yrs exp 💼 Software Development

Design and evolve high-throughput distributed systems in Go to handle billions of daily events and petabytes of data. Lead architectural decisions regarding performance and reliability while improving service-to-service communication and resolving system bottlenecks.

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Technical Marketing Operations Manager

Customer.io · Full Time · 21 days ago

Customer.io

🌎 Mexico 💵 $105K - $125K per year ⭐ 2-5 yrs exp 💼 Marketing

Design and implement technical integrations across the GTM stack using APIs, webhooks, and automation platforms. Build reliable workflows and scripts to improve data quality and operational efficiency across marketing, sales, and success teams.

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GTM AI Engineer

Customer.io · Full Time · 21 days ago

Customer.io

🌎 Mexico 💵 $140K - $170K per year ⭐ 5-10 yrs exp 💼 Software Development

Own the scale and reliability layer of GTM AI agents, transitioning them from prototypes to production-grade systems. This includes managing observability, deployment pipelines on GCP, and database administration for the agent fleet.

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Manager, Customer Success

Customer.io · Full Time · a month ago

Customer.io

🌎 Mexico 💵 $120K - $140K per year ⭐ 2-5 yrs exp 💼 Sales

Lead a pod of 5-7 Customer Success Managers, focusing on their professional development and performance. Own the retention and growth outcomes for the pod's book of business while driving AI adoption within the team.

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Senior Product Designer

Customer.io · Full Time · a month ago

Customer.io

🌎 Mexico 💵 $171K - $193K per year ⭐ 5-10 yrs exp 💼 Design

Own the end-to-end design of a product area, from strategy and user flows to final shipped pixels. Collaborate closely with engineering to implement designs in code and contribute to the Pluma design system.

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Senior Manager, Data Science & Analytics

Customer.io · Full Time · 2 months ago

Customer.io

🌎 Mexico 💵 $170K - $200K per year ⭐ 5-10 yrs exp 💼 Software Development

Lead and develop a team of data scientists and analysts to support Product, Marketing, Sales, and Customer Experience. Drive business value through behavioral analytics, revenue forecasting, and the management of an internal agentic data analytics platform.

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Legal Assistant

Customer.io · Full Time · 2 months ago

Customer.io

🌎 Mexico 💵 $78000 - $89000 per year ⭐ 2-5 yrs exp 💼 Legal

Provide comprehensive administrative support to the legal team, including managing calendars, processing invoices, and maintaining document repositories. Leverage AI tools to automate workflows, support contract review, and ensure corporate compliance across jurisdictions.

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Mid-Market Account Executive, Americas

Customer.io · Full Time · 2 months ago

Customer.io

🌎 Mexico ⭐ 2-5 yrs exp 💼 Sales

Manage the full-cycle sales process from prospecting and discovery to closing for mid-market accounts. Drive new customer acquisition by building a pipeline through self-sourced and SDR-supported leads.

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Technical Operations Manager

Customer.io · Full Time · 2 months ago

Customer.io

🌎 Mexico 💵 $117K - $120K per year ⭐ 5-10 yrs exp 💼 Others

Build and scale internal AI-assisted tooling and automations to reduce operational toil across the company. Partner with Automation/AI leads to develop agent infrastructure and maintain integrations across the internal software stack.

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Senior Data Scientist

Customer.io · Full Time · 2 months ago

Customer.io

🌎 Mexico 💵 $140K - $150K per year ⭐ 5-10 yrs exp 💼 Software Development

Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.

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Director, Engineering

Customer.io · Full Time · 2 months ago

Customer.io

🌎 Mexico 💵 $230K - $270K per year ⭐ 10+ yrs exp 💼 Others

Lead the vision, roadmap, and execution of a custom in-house billing platform for complex SaaS needs. Mentor engineering managers and senior leaders while integrating AI-native development practices to accelerate team velocity.

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Account Manager, EMEA

Customer.io · Full Time · 3 months ago

Customer.io

🌎 Brazil ⭐ 5-10 yrs exp 💼 Sales

Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Build multi-threaded relationships across client organizations and collaborate with Customer Success and Sales to maximize account value.

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Senior Software Engineer - Email Channel

Customer.io · Full Time · 3 months ago

Customer.io

🌎 Mexico 💵 $150K - $200K per year ⭐ 5-10 yrs exp 💼 Software Development

Own the email channel end-to-end, from scaling high-volume backend delivery systems to building frontend campaign tools. You will manage deliverability systems, monitor channel health, and collaborate with the deliverability team to automate tooling.

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Director, Sales

Customer.io · Full Time · 3 months ago

Customer.io

🌎 Brazil ⭐ 5-10 yrs exp 💼 Sales

Lead and scale a team of Account Executives across the EMEA region to drive revenue growth and expand the company's footprint. Focus on coaching the team in outbound prospecting, strategic selling motions, and accurate forecasting.

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Senior Software Engineer, Backend

Customer.io · Full Time · 4 months ago

Customer.io

🌎 Mexico 💵 $150K - $200K per year ⭐ 5-10 yrs exp 💼 Software Development

Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.

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Senior Software Engineer, Full Stack

Customer.io · Full Time · 4 months ago

Customer.io

🌎 Mexico 💵 $150K - $200K per year ⭐ 5-10 yrs exp 💼 Software Development

You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.

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