The Outbound BDR will proactively identify and engage potential customers through cold outreach, research, and social media to generate interest. They will qualify leads based on business fit and schedule high-quality meetings for Account Executives while maintaining accurate records in the CRM.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Build multi-threaded relationships and partner with customer success to ensure account health and strategic growth.
Manage a portfolio of 40-60 Mid-Market customers by acting as a strategic advisor throughout their lifecycle to drive adoption and commercial outcomes. Collaborate with internal teams including Product, Engineering, and Account Management to resolve escalations and advocate for customer needs.
Manage a portfolio of mid-market and enterprise accounts to drive renewals, expansion, and churn mitigation. Collaborate with Customer Success and Sales teams to build multi-threaded relationships and articulate ROI to stakeholders.
The Account Executive will manage the full sales cycle, including prospecting, discovery, and closing for mid-market accounts. They will also collaborate with SDRs and cross-functional teams to ensure smooth hand-offs and accurate performance reporting.
You will own ambiguous, high-impact technical problems from initial framing through launch while leading cross-functional teams. You are responsible for setting technical direction, improving engineering practices, and mentoring peers to ensure scalable and reliable system performance.
You will shape the technical direction of distributed messaging systems and drive high-stakes architectural decisions across squad boundaries. Additionally, you will mentor senior engineers, set design standards, and improve engineering processes to raise the department's overall bar.
The IT Specialist will provide tier 1-2 support for hardware, software, and SaaS applications while managing employee lifecycle workflows. They will also maintain identity and access management, ensure device fleet health via MDM, and assist with compliance-related evidence collection.
The Accounts Payable Manager will oversee end-to-end expense management, including coding, reconciling, and enforcing policy compliance using Ramp and Navan. They will also manage vendor relationships, process AP bills, and ensure financial accuracy before the monthly close.
You will build and lead a new team of eight Account Executives, focusing on coaching, deal inspection, and driving consistent sales performance. You will also partner cross-functionally to refine go-to-market strategies and improve overall pipeline health.
The Global Controller will lead the accounting team, overseeing monthly and quarterly closes, revenue accounting, and the control environment. They will also manage financial systems, treasury operations, and external audits while ensuring compliance across a global, remote-first organization.
The Senior Recruiter will own full-cycle recruiting for GTM roles, focusing heavily on sourcing and engaging passive talent. They will partner with hiring managers to define profiles, calibrate search strategies, and deliver a high-quality candidate experience.
The Senior Technical Recruiter will focus on sourcing and engaging passive engineering talent to fill specialized roles. They will partner with hiring managers to define profiles, manage the full-cycle recruiting process, and utilize market data to optimize search strategies.
The Principal Product Designer will shape the company's design vision and drive the strategic evolution of the design system. They will partner with product and engineering leadership to deliver high-quality, coherent experiences for developer and builder audiences.
The Account Executive will manage the full sales cycle, from prospecting and discovery to closing deals within the mid-market segment. They will collaborate with SDRs and cross-functional teams to drive new customer acquisition and maintain accurate sales metrics.
You will own the product experience for the self-serve journey, focusing on onboarding, activation, and retention. You will collaborate with cross-functional teams to run experiments and resolve friction points to improve customer time-to-value.
Lead a squad of engineers to deliver scalable, secure, and high-quality customer-facing products and distributed systems. Drive execution by setting milestones, managing competing priorities, and fostering an AI-first development culture.
The Director of GTM Finance will own the end-to-end P&L for Sales, Marketing, and Customer Success while driving growth funnel models and revenue forecasting. They will also champion AI-enabled finance workflows and lead the GTM finance team as the company scales.
The People Partner will support global business alignment by partnering with leaders on talent management, organizational effectiveness, and performance cycles. They will also leverage data analytics to drive informed decision-making and foster a high-performing, inclusive culture.
Build and evolve Customer.io's SDKs across multiple platforms including Android, iOS, Node, and Go. Lead SDK initiatives end-to-end, improving delivery infrastructure and partnering with product teams to enhance developer experience.
Design and evolve high-throughput distributed systems in Go to handle billions of daily events and petabytes of data. Lead architectural decisions regarding performance and reliability while improving service-to-service communication and resolving system bottlenecks.
Own the scale and reliability layer of GTM AI agents, transitioning them from prototypes to production-grade systems. This includes managing observability, deployment pipelines on GCP, and database administration for the agent fleet.
Own the end-to-end design of a product area, from strategy and user flows to final shipped pixels. Collaborate closely with engineering to implement designs in code and contribute to the Pluma design system.
Lead and develop a team of data scientists and analysts to support Product, Marketing, Sales, and Customer Experience. Drive business value through behavioral analytics, revenue forecasting, and the management of an internal agentic data analytics platform.
Analyze customer behavioral patterns and design experiments to evaluate product and marketing changes. Build models and datasets to improve customer segmentation and forecasting while partnering with cross-functional teams to influence business priorities.
Own the email channel end-to-end, from scaling high-volume backend delivery systems to building frontend campaign tools. You will manage deliverability systems, monitor channel health, and collaborate with the deliverability team to automate tooling.
Design and build scalable distributed systems in Go to support high-volume communication platforms. Collaborate across teams to debug issues, optimize performance, and own the full lifecycle of technical solutions.
You will design, build, and ship core product features using Go, React, and Ember while collaborating with the team to scale systems. Additionally, you will mentor others and leverage AI agents to optimize workflows and improve customer value.
