You will own the end-to-end employment relationship for the offshore team, including employee relations, performance frameworks, and compensation cycles. You are responsible for building the HR function from the ground up, ensuring compliance with Indian labour laws and driving engagement strategies.
Contour Education
23 Remote Job Openings at Contour Education
You will lead end-to-end talent acquisition for the India platform, including translating onshore requirements into local market briefs and headhunting passive candidates. Additionally, you will own the employer brand, recruitment systems, and hiring bar to ensure a scalable and efficient hiring process.
Customer Operations Automation Lead
Contour Education
·
Full Time, Freelance
·
8 days ago
Contour Education
You will design and implement an AI-driven automation layer to handle routine student and family queries across multiple communication channels. You are responsible for building the knowledge base, configuring CRM workflows, and tracking key performance metrics like deflection and resolution rates.
You will be responsible for animating and editing educational video content, ensuring high-quality motion graphics and clean audio. You will also manage project workflows in a cloud-based environment, maintaining clear communication and meeting deadlines.
You will act as the execution engine for key projects by managing documentation, tracking progress, and ensuring cross-functional accountability. Additionally, you will perform hands-on technical configuration in tools like HubSpot, Make, and Zapier to build and maintain efficient workflows.
You will own the end-to-end content production plan, ensuring all academic resources are sequenced, tracked, and delivered ahead of schedule. You will coordinate across various teams to mitigate bottlenecks and build efficient systems that maintain visibility without the need for constant status meetings.
The Academic Operations Coordinator manages the weekly resource pipeline, including LMS uploads, scheduling, and attendance tracking for 8,000+ students. They also analyze class efficiency data to provide actionable recommendations to the Head of School regarding curriculum and staffing.
You will identify operational inefficiencies and execute end-to-end process redesigns to improve business performance. This involves mapping workflows, establishing performance baselines, and managing the implementation of improvements to ensure long-term sustainability.
You will build and maintain internal tools and automation scenarios to streamline manual processes across various teams. This involves scoping real-world business problems and implementing safe, scalable solutions using Google Apps Script, Make.com, and AI.
Manage and resolve student and parent queries regarding billing, enrollment, and service through various communication channels. Maintain accurate records in CRM and payment systems while ensuring all inquiries are handled with warmth and efficiency.
The IT Systems Administrator manages the technical ticket queue, handles user access and system administration for tools like Google Workspace and Rippling, and ensures smooth onboarding and offboarding processes. They also provide support for CRM workflows and maintain the internal knowledge base to improve team self-sufficiency.
You will build and maintain internal tools and automations to improve operational efficiency across the company. This involves end-to-end development from front-end interfaces to backend logic and system integrations.
The Student Operations Team Leader is responsible for managing a customer experience pod, ensuring efficient triage, queue management, and high-quality service delivery. They oversee team performance, conduct quality audits, and drive professional development to ensure all operational standards are met.
Create original mathematics content for Grades 9 to 12, including practice exams, booklets, and assessments. Collaborate with the onshore team to ensure materials are aligned with the VCE syllabus and learning objectives.
Lead Curriculum Designer (Math and English)
Contour Education
·
Full Time
·
8 days ago
Contour Education
You will own the creation and standard of original maths and English content, including booklets, assessments, and learning resources. You will define the style, structure, and frameworks for content production to ensure clarity and consistency across the team.
Create original mathematics content including questions, worked solutions, and assessments for Grades 9 to 12. Ensure all materials are accurate, logically structured, and aligned with the VCE and Pre-VCE syllabus.
The Curriculum Lead will own the educational source of truth for the subject area, mapping NESA syllabuses and directing the production of educational resources. They are responsible for governing the quality of all subject materials and ensuring curriculum innovation.
The Curriculum Lead will own the educational source of truth for the Year 7-10 English program, mapping syllabuses and directing the production of educational resources. They will act as the final quality gate for all subject materials while strategically managing curriculum innovation and pacing.
HSC Mathematics (Advanced and Extension) Curriculum Lead
Contour Education
·
Full Time
·
a month ago
Contour Education
The lead will develop and maintain the curriculum source of truth for HSC Mathematics across NSW, including mapping syllabuses and sequencing topics. They will also direct resource developers in producing workbooks and act as the final quality gate for all subject materials.
The lead will develop and maintain the HSC Physics curriculum source of truth, mapping NESA syllabuses and sequencing topics. They will also direct resource developers in producing workbooks and act as the final quality gate for all subject materials.
The lead will develop and maintain the HSC Chemistry curriculum source of truth, mapping NESA syllabuses and sequencing topics. They will also direct resource developers in producing workbooks and act as the final quality gate for all subject materials.
The lead will develop and maintain the HSC Biology curriculum source of truth, mapping NESA syllabuses and sequencing topics. They will also direct resource developers in producing workbooks and act as the final quality gate for all subject materials.
The lead will develop and maintain the curriculum source of truth for a specific subject in NSW, mapping NESA syllabuses and sequencing topics. They will also direct resource developers in producing workbooks and act as the final quality gate for all subject materials.
