The Client Care Specialist provides high-quality support to seniors via phone, chat, and email, including product training and installation assistance. They manage customer interactions within Salesforce to ensure accurate data entry and meet performance metrics for customer satisfaction.
The Strategy Business Partner leads enterprise-wide strategic planning and ensures alignment between corporate goals and operational execution. This role manages financial planning, vendor relationships, and cross-functional initiatives to drive measurable business impact.
The Assistant Regional Manager is responsible for managing, training, and developing a team of territory managers to ensure customer growth and retention. They must also oversee territory performance, manage inventory, and ensure compliance with company policies.
The Director of People Operations leads the strategy and execution of HR infrastructure, core HRIS technology, and data-driven workforce analytics. This role oversees operational frameworks, compliance, and cross-functional partnerships to enhance the employee experience and support organizational growth.
The Strategy Business Partner leads enterprise-wide strategic planning and identifies growth opportunities to align corporate goals with operational execution. This role manages financial planning, drives cross-functional initiatives, and provides executive-level reporting to ensure the company's long-term strategic vision is achieved.
The BI Report Developer designs, develops, and deploys advanced Power BI reports and dashboards using structured data from Microsoft Fabric, SQL Server, and Synapse Analytics. They also collaborate with data engineering teams to optimize data models and present complex findings to executive stakeholders.
The IT Vendor Manager leads the vendor relations team and oversees the end-to-end lifecycle of third-party vendor relationships, including onboarding, governance, and performance management. This role partners with cross-functional stakeholders to ensure cost transparency, operational accountability, and alignment with company priorities.
The Territory Training & Sales Manager will conduct product installs and training for customers in their homes while generating new leads through community relationships. They are responsible for maintaining territory records, educating hearing professionals, and participating in local senior events.
The Territory Training & Sales Manager conducts product installations and training for customers while generating new leads through community relationships and events. They are responsible for maintaining territory records and educating hearing professionals and senior organizations about company services.
The Territory Training & Sales Manager is responsible for installing and training customers on caption telephone services while generating new leads through community relationships. They will also educate hearing professionals and senior organizations about company products to expand the customer base.
The Territory Training & Sales Manager conducts product installations and training for senior customers while generating new leads through community relationships. They are responsible for maintaining territory records and educating hearing professionals and senior organizations about company services.
The Territory Training & Sales Manager is responsible for installing captioning equipment in customer homes and providing training on its use. Additionally, they must generate new leads through community outreach, relationship building with hearing professionals, and hosting senior-focused events.
The Sales Enablement Manager will lead sales enablement strategies, Salesforce operations, and business projects to drive product adoption and team productivity. They are responsible for managing a remote team, delivering training programs, and ensuring seamless collaboration across departments.
The Territory Training & Sales Manager is responsible for installing captioning equipment in customer homes and training users on its features. Additionally, they must generate new leads through community outreach, relationship building with hearing professionals, and hosting senior-focused events.
The Engineering Manager serves as the delivery leader for ClearWellness technology initiatives, coordinating software development and managing sprint execution. This role acts as the primary liaison between technical stakeholders and cross-functional teams to ensure high-value solutions align with security and regulatory requirements.
The PMO Supervisor oversees project management standards, audits delivery practices, and coaches project teams to ensure high-quality execution. This role maintains operational discipline across Project Managers, Scrum Masters, and Project Coordinators while driving process improvements.
The Data Engineering Supervisor leads and mentors a team of engineers while overseeing the design, implementation, and optimization of enterprise-scale data solutions using Microsoft Fabric. This role is responsible for establishing engineering standards, managing team capacity, and ensuring the delivery of reliable, scalable data pipelines.
The Web Developer is responsible for building and deploying new front-end features, maintaining WordPress websites, and integrating plugins. They collaborate with marketing and technical teams to optimize website performance, implement SEO fixes, and ensure cross-browser compatibility.
Leads a cross-functional analytics team to provide reporting frameworks and deep-dive analyses for Marketing, Sales, and Implementation. Partners with senior leadership to define KPIs and drive data-driven strategic and operational decisions.
Lead and manage DevOps and 24/7 SRE teams to ensure the reliability, scalability, and performance of a real-time communications call platform. Oversee cloud infrastructure in AWS, implement automation, and manage telecom-related incident response and recovery.
The manager is responsible for installing and training senior customers on ClearCaptions equipment in their homes. Additionally, they must generate new leads through community referrals and partnerships with hearing care providers.
The Strategy Business Partner leads enterprise-wide strategic planning and translates corporate goals into actionable initiatives with measurable outcomes. This role manages financial planning, executive reporting, and cross-functional alignment between business needs and technology execution.
The Field Sales Technician will set up and troubleshoot ClearCaptions’ devices in customers' homes and train them on how to use the equipment. The role requires providing excellent customer service and maintaining customer records accurately.
