The Technical Consultant assists in the implementation, maintenance, and upgrade of Caselle ERP software by managing software installations, configurations, and data transfers. They serve as a technical liaison between customers and internal teams to resolve issues and ensure successful project completion.
The Technical Consultant will write TSQL queries and scripts to extract, transform, and load client data into MSSQL databases. They will also validate conversion accuracy, troubleshoot data issues, and collaborate with project teams to meet conversion milestones.
You will research customer needs and market trends to help shape product decisions and turn early ideas into usable experiences. Additionally, you will collaborate with cross-functional teams to manage the product lifecycle, from discovery and requirements gathering to release planning and launch coordination.
The Head of Platform will lead the transition from legacy infrastructure to cloud-hosted services while building the foundation for future product development. This role involves managing CloudOps, site reliability, and the development of shared infrastructure tools to support product engineering teams.
Lead product engineering teams through the full lifecycle of discovery, prototyping, launch, and iteration while modernizing legacy systems. Define engineering practices and partner with cross-functional teams to deliver high-quality, scalable software solutions.
The Head of Product will define product strategy and investment priorities across a portfolio serving local governments. They are responsible for leading product discovery, roadmap decisions, and managing the product lifecycle while fostering cross-functional collaboration.
You will build and improve customer-facing features across the full stack while integrating AI-assisted workflows into production. Additionally, you will collaborate with product managers and designers to develop reusable services and ensure software reliability.
The Technical Program Manager will oversee the product and technology portfolio by managing initiatives, dependencies, and budgets while aligning engineering and product teams. They will also lead complex cross-functional programs and provide executive-level reporting to support strategic investment decisions.
The General Ledger Accountant is responsible for maintaining accurate financial records, performing account reconciliations, and managing an assigned client workload. They will also prepare journal entries, investigate financial discrepancies, and support month-end and year-end closing processes.
The Utility Billing Analyst manages assigned customer accounts by executing recurring billing cycles, reviewing data for accuracy, and resolving billing discrepancies. They also onboard customers to print and mail services by configuring billing forms, designing layouts, and validating data exports.
The specialist is responsible for managing accurate payroll, accounts payable, and general accounting activities for multi-entity organizations. They will also support month-end close processes, financial reporting, and provide responsive service to internal and external stakeholders.
You will lead customers through the configuration, implementation, and training of Caselle's Community Development software. This involves translating business requirements into system workflows and ensuring successful project go-live.
Manage a book of approximately 200 local government accounts, serving as the primary relationship contact to ensure retention and growth. Drive revenue through upsells, cross-sells, and price increases while conducting regular business reviews and proactive engagement.
