Caselle

Manage day-to-day project execution for concurrent ERP implementation projects, including scheduling, client communication, and internal coordination. Monitor project milestones, risks, and scope changes while maintaining accurate documentation and facilitating status meetings.

Manage a book of approximately 200 local government accounts, serving as the primary relationship contact to ensure retention and growth. Drive revenue through upsells, cross-sells, and price increases while conducting regular business reviews and proactive engagement.