The RN Care Manager will conduct home visits to assess health status and safety while providing clinical coaching and support to caregivers. They are responsible for developing individualized care plans, maintaining accurate documentation, and ensuring compliance with regulatory standards.
The Supervisor will lead and mentor a team of Contact Center Representatives to manage referrals, ensure eligibility, and meet service level agreements. They will also monitor performance metrics and collaborate with stakeholders to maintain positive working relationships.
The ML Ops Engineer will design and maintain scalable infrastructure for ML models, including automated pipelines, model serving, and monitoring. They will collaborate with data scientists to ensure models are deployable, HIPAA-compliant, and continuously improved.
The Data Scientist II will build and deploy machine learning models and NLP pipelines to support clinical risk intelligence and AI-enabled products. They will collaborate with cross-functional teams to translate research into production-ready, HIPAA-compliant solutions.
The Manager will design, build, and implement software solutions while leading and developing a team of engineers. They are responsible for overseeing the software development lifecycle, including code maintenance, architectural planning, and team coaching.
The Manager, Software Engineering will design, build, and implement software solutions while leading and developing a team of engineers. This role involves hands-on full-stack development, architectural planning, and managing the software development lifecycle for the company's partner platform.
The Care Manager manages the enrollment process for new families and conducts regular in-person clinical assessments to develop person-centric care plans. They provide ongoing coaching, education, and advocacy for caregivers while ensuring compliance with regulatory standards and company policies.
The Care Manager manages the enrollment process, conducts clinical assessments, and develops person-centric plans of care for families. They provide ongoing coaching, education, and support to caregivers while ensuring compliance with regulatory standards and company policies.
The Contact Center Representative serves as the primary point of contact for caregivers, providing intake, support, and advocacy services. They are responsible for guiding individuals through the eligibility and enrollment process while maintaining accurate documentation and compliance.
Lead the design and deployment of advanced predictive models, NLP solutions, and AI-powered tools to identify and act on caregiver risk. Collaborate with data engineering to build MLOps pipelines and mentor junior data scientists to improve population health outcomes.
Design and implement secure, scalable full-stack features for the Careforth application platform using Golang, Python, and TypeScript. Provide technical leadership by mentoring junior engineers, conducting code reviews, and driving architectural decisions within an Agile environment.
The Digital Product Designer II creates user-centered interfaces for a communication and collaboration platform based on business requirements and research. They manage the design backlog and establish design guidelines to ensure a consistent experience across web and app platforms.
The Enrollment Specialist manages the retrieval of required paperwork and prior authorizations to activate families into care programs. They perform quality assurance audits and maintain relationships with referral partners and PCP offices to optimize the customer experience.
The role involves assessing operational processes and data to recommend enhancements in data collection and efficiency. Additionally, the analyst will manage inbound customer support requests from caregivers and consumers via phone and email.
Provide empathy-driven coaching and education to family caregivers via phone and digital tools to improve the wellbeing of care recipients. Manage complex cases, create care plans, and coordinate referrals to external resources while documenting outcomes.
The role involves providing technical support, troubleshooting corporate computing devices, and managing the onboarding and offboarding process for employees. Additionally, the specialist will maintain IT asset records and research new technologies to improve operational efficiency.
The Billing Specialist manages the full revenue cycle, including claim submission, collections, and the resolution of outstanding claims. They also lead cross-functional meetings to resolve consumer liability account issues and ensure accurate cash applications.
Build and improve digital products and interfaces for family caregivers using modern JavaScript frameworks and CMS. Provide technical leadership, mentor junior engineers, and ensure high-quality delivery through testing and Agile practices.
The specialist supports consumers and caregivers in navigating Medicaid and Waiver enrollment to ensure continuity of services. They build relationships with state agencies and case managers while documenting processes and resolving coverage loss events.
The specialist ensures the execution of Annual Compliance and Privacy Plans while tracking privacy incidents and complaints. They are also responsible for maintaining organizational policies, contracts, and assisting with external governmental audits.
Lead and manage a team of care coaches and advisors providing remote support to family caregivers of Medicare Advantage members. Oversee daily business operations, referral workflows, and the implementation of coaching programs to improve caregiver and recipient outcomes.
The Learning Experience Specialist designs, curates, and delivers scalable learning experiences to support employee development and engagement. This role includes administering the LMS, creating engaging learning materials, and facilitating onboarding programming.
