The Manager, Care Operations leads the team responsible for centralized administrative support, including caregiver pay, credentialing, and background verification. This role focuses on workflow design, process optimization, and driving performance targets to ensure operational efficiency.
The Supervisor oversees daily operations for the care management support team, ensuring efficient administrative support and high-quality service delivery. This role manages staff performance, coordinates workflows, and serves as the primary escalation point for complex support inquiries.
The RN Care Manager will conduct home visits to assess health status and safety while providing clinical coaching and support to caregivers. They are responsible for developing individualized care plans and maintaining accurate documentation in compliance with regulatory standards.
The SVP of Enterprise Performance is responsible for managing enterprise-wide strategic planning, KPI infrastructure, and performance improvement initiatives. This role acts as a strategic partner to executive leadership, translating complex financial and operational data into actionable insights to drive organizational results.
The Senior Data Engineer will architect and operate a cloud-native, lakehouse-based data platform to support AI and analytics products. They will own end-to-end pipeline design, ensuring data systems are reliable, scalable, and HIPAA-compliant.
The RN Care Coach guides families through the initial assessment process and develops person-centric care plans. They also provide ongoing clinical consultation, education, and advocacy for caregivers to ensure effective health management.
The Care Coach II provides dedicated support, education, and guidance to family caregivers through telephony and digital technology. They manage complex caseloads, assess care needs, and collaborate with stakeholders to ensure effective care plan implementation.
The Care Coach II engages, motivates, and educates caregivers via phone and digital technology to improve their psychosocial and physical wellbeing. They manage a caseload, assess care needs, and collaborate with stakeholders to ensure effective care plan implementation and documentation.
The RN Care Manager will conduct home visits to assess health status and provide clinical coaching to caregivers. They are responsible for developing individualized care plans and ensuring compliance with regulatory standards.
The Enrollment Specialist conducts proactive outreach to prospective care recipients to evaluate eligibility and facilitate enrollment into the Caregiver Coaching program. They also manage intake documentation, provide program education, and support initial account setup while maintaining HIPAA compliance.
The Contact Center Representative serves as the primary point of contact for caregivers, providing support, advocacy, and guidance through the eligibility and enrollment process. Responsibilities include managing inbound and outbound communications, documenting qualification criteria, and collaborating cross-functionally to ensure seamless service delivery.
The Billing Specialist manages the full revenue cycle, including claim submission, collections, and resolving billing discrepancies. They also lead cross-functional meetings to address consumer liability accounts and ensure accurate financial reporting.
The Supervisor will lead and mentor a team of Contact Center Representatives to manage referrals, ensure eligibility, and meet service level agreements. They will also monitor performance metrics and collaborate with stakeholders to maintain positive working relationships.
The ML Ops Engineer will design and maintain scalable infrastructure for ML models, including automated pipelines, model serving, and monitoring. They will collaborate with data scientists to ensure models are deployable, HIPAA-compliant, and continuously improved.
The Data Scientist II will build and deploy machine learning models and NLP pipelines to support clinical risk intelligence and AI-enabled products. They will collaborate with cross-functional teams to translate research into production-ready, HIPAA-compliant solutions.
The Manager will design, build, and implement software solutions while leading and developing a team of engineers. They are responsible for overseeing the software development lifecycle, including code maintenance, architectural planning, and team coaching.
The Manager, Software Engineering will design, build, and implement software solutions while leading and developing a team of engineers. This role involves hands-on full-stack development, architectural planning, and managing the software development lifecycle for the company's partner platform.
The Care Manager manages the enrollment process, conducts clinical assessments, and develops person-centric plans of care for families. They provide ongoing coaching, education, and support to caregivers while ensuring compliance with regulatory standards and company policies.
The Care Manager manages the enrollment process for new families and conducts regular in-person clinical assessments to develop person-centric care plans. They provide ongoing coaching, education, and advocacy for caregivers while ensuring compliance with regulatory standards and company policies.
The Learning Experience Specialist designs, curates, and delivers scalable learning experiences to support employee development and engagement. This role includes administering the LMS, creating engaging learning materials, and facilitating onboarding programming.
