Act as the primary point of contact for customer escalations and drive cross-functional initiatives across Sales, Product, and Support. Maintain thorough documentation and build reusable assets like prompts and automations to improve team efficiency.
You will be responsible for building and maintaining data models, Clickhouse aggregations, and event-driven streaming applications to support internal analytics and product features. Additionally, you will harden the Kafka ecosystem and develop data lake architectures for long-term storage and disaster recovery.
The Sales Development Representative is responsible for generating qualified meetings and pipeline through cold outbound efforts and inbound lead qualification. They will manage multi-channel sequences, maintain accurate data in HubSpot, and partner with Account Executives to drive revenue growth.
The Senior Data Analyst will drive insights to optimize paid channels, user journeys, and retention while collaborating cross-functionally with Growth and Product teams. Responsibilities include managing ad network analysis, developing experiments, and ensuring high data quality through robust tracking and instrumentation.
Build and scale the agency partner channel by identifying and recruiting partners, developing program positioning and offers, closing deals, and helping partners generate referrals. Own partner onboarding, enablement, relationships, program operations, attribution and payouts, and performance reporting while coordinating with sales, support, growth engineering, lifecycle, and finance.
You will own the end-to-end user journey from signup to paid conversion, prioritizing and executing a high-velocity experimentation roadmap. You will collaborate with engineering, design, and marketing to optimize onboarding, activation, and upsell funnels using data-driven insights and AI-assisted prototyping.
The Account Manager will own the commercial relationship with existing customers, focusing on expansions, upgrades, and renewals to meet revenue targets. They will also build and test AI-powered workflows to streamline processes and drive customer growth.
Manage a portfolio of enterprise customer accounts to drive product adoption, satisfaction, and retention throughout the customer lifecycle. Proactively provide strategic insights, lead business reviews, and develop AI-powered workflows to improve team effectiveness and scale operations.
