Lead the global customer success strategy for the Corporates and Consulting business to drive retention and expansion. Manage high-performing teams and collaborate cross-functionally to scale digital success programs and product adoption.
AlphaSense
81 Remote Job Openings at AlphaSense
Lead the global customer success strategy for the Corporates and Consulting business to drive retention and expansion. Manage a team of managers and individual contributors while partnering cross-functionally to optimize the customer lifecycle.
Drive new business development and account expansion within the Corporate Finance client base. Manage the full sales cycle from prospecting and demos to closing deals while partnering with internal teams to ensure long-term growth.
The role focuses on generating new business and expanding existing relationships within the Corporate Finance client base. Responsibilities include managing the full sales cycle from prospecting and demos to closing deals and forecasting revenue.
The Project Manager defines research scopes and project angles to guide analysts in sourcing high-quality expert insights for the Expert Transcript Library. They are responsible for managing analyst productivity, vetting expert profiles, and aligning content generation with client interests and sector trends.
Own the continuous code and pull-request security layer, ensuring AI-authored code meets the same security standards as human-authored code. Secure AI-assisted development tools and implement a layered defense model across the SaaS engineering organization.
The Sr. Treasury Analyst will manage global cash positioning, liquidity operations, and short-term forecasting across all entities. They will also oversee international payments, manage banking relationships, and support debt compliance and treasury system initiatives.
Lead the development of expert call services and internal systems using a full-stack approach. Mentor senior engineers and contribute to long-term technical strategy while remaining hands-on with critical implementations.
Manage the end-to-end sales process for Mid-Market corporate clients, focusing on prospecting, conducting demos, and closing deals. Partner with SDRs and Product Specialists to drive pipeline and ensure customer health during the transition to Account Management.
Provide administrative and operational support to the Global Talent Acquisition team to ensure a smooth candidate experience. Responsibilities include posting jobs, scheduling interviews, managing the Greenhouse ATS, and coordinating new hire transitions.
Provide administrative and operational support to the Global Talent Acquisition team, including job postings, offer letters, and report generation. Manage the end-to-end candidate interview process and maintain data integrity within the Greenhouse ATS.
Lead the strategic design of AI-native workflows and data-rich experiences to help customers move from information to decision-making. Partner with Product and Engineering teams to deliver high-fidelity prototypes and evolve the company's design system.
Serve as the primary technical escalation point for L2 SOC analysts and MDR partners to lead complex incident response and containment efforts. Perform deep-dive forensics across endpoints, cloud environments (AWS/GCP), and identity providers to reconstruct attacker timelines and identify defensive gaps.
Set the technical direction and architecture for the Unstructured Content Portfolio, focusing on real-time ingestion pipelines and entitlement enforcement. Lead cross-team initiatives, mentor engineers, and integrate AI/ML capabilities into production systems.
The role involves identifying, onboarding, and maintaining web-based content sources to expand the platform's intelligence offering. It also requires providing third-level support for content-related inquiries and monitoring ingestion quality.
Design and maintain scalable marketing data flows, integrations, and operational architecture across the marketing technology ecosystem. Partner with RevOps, IT, and Security to ensure data reliability, governance, and cross-functional enablement.
Oversee end-to-end user activation and entitlements processes to ensure accurate provisioning and seamless access to products. Collaborate with cross-functional teams to optimize workflows, manage offshore operations, and drive scalable operational efficiency.
Lead the end-to-end global mobility program, including immigration, visa sponsorship, and relocation processes. Manage vendor relationships and ensure compliance with international tax and employment regulations.
The Analyst is responsible for sourcing and onboarding high-quality industry experts based on specific research project scopes. This includes conducting outreach, validating expert backgrounds through calls, and negotiating rates to build the expert transcript library.
The role acts as a bridge between sales, customer success, and technical implementation for financial data products. Responsibilities include conducting product demos, driving customer adoption through custom modeling tools, and providing product feedback to leadership.
Lead the data and content legal function by drafting and negotiating complex commercial licensing and distribution agreements. Manage a small team and provide strategic legal guidance to senior executives and cross-functional partners.
Lead the architectural evolution of the application portfolio by integrating cutting-edge AI and LLMs into high-performance user interfaces. Act as a technical mentor and strategic lead to design scalable, data-intensive frontend systems with sub-second latency.
Architect core reliability platforms and drive the adoption of SRE best practices to achieve 99.99% uptime. Lead incident response as an Incident Commander and mentor engineers to scale the platform's reliability and performance.
The role involves monitoring, analyzing, and triaging security alerts across SIEM, EDR, and cloud platforms. Responsibilities include executing containment actions, developing detection rules, and maintaining SOC runbooks.
Build robust and effective software that solves complex problems and own projects from end-to-end. Collaborate with teams to enhance user engagement and streamline workflows.
Lead the end-to-end transformation of the go-to-market strategy from a seat-based to a consumption-based pricing model. Orchestrate the integration of GTM systems, data, and cross-functional processes across Sales, Finance, and Product teams.
Senior Associate, Revenue Tools - Customer & Product Support
AlphaSense
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Full Time
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a month ago
AlphaSense
Serve as the dedicated operations and tooling partner for the Customer & Product Support function to scale support through AI and automation. Manage the support tech stack and optimize workflows to improve agent productivity and customer satisfaction.
Sr. Product Manager, New Content Initiatives and Strategy
AlphaSense
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Full Time
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a month ago
AlphaSense
Lead the identification, sourcing, and integration of new AI-driven content initiatives and data sets into the AlphaSense platform. Manage the full content lifecycle from business case development and prototyping to implementation and KPI tracking.
Lead end-to-end program management for AI-first engineering excellence and the rollout of AI-native development tools. Drive technical strategy and alignment across Engineering, Security, and Product leadership to modernize workflows and CI/CD pipelines.
Design and implement multi-region AWS architectures to ensure high availability and meet RTO/RPO targets. Automate disaster recovery runbooks, backup pipelines, and resilience testing using Infrastructure as Code and chaos engineering.
The Account Manager is responsible for retaining and growing the customer base by developing strong relationships with key stakeholders. They will collaborate with account executives to identify growth opportunities and ensure high product adoption across client organizations.
The associate will act as the first line of support to resolve complex customer inquiries and technical issues while collaborating with product and engineering teams. They will also contribute to documentation, lead training sessions, and provide feedback to drive product development.
You will design and implement a comprehensive security program for over 200 business applications, ensuring a centralized and proactive security posture. This involves managing identity lifecycle, access controls, and integrations while partnering with cross-functional teams to embed security into procurement and lifecycle processes.
The Senior Cloud Support Engineer will act as a second-line technical resource to resolve complex customer issues and optimize cloud-based solutions. They will collaborate cross-functionally with R&D and engineering teams to drive product improvements and maintain high-quality support documentation.
You will lead strategic design initiatives to transform complex, data-rich problems into intuitive, AI-native product experiences. You will also partner with cross-functional teams to define end-to-end workflows and elevate design quality across the organization.
The Senior Commercial Counsel will lead the drafting, reviewing, and negotiating of revenue-generating contracts while partnering with cross-functional teams. They will also help enhance legal playbooks and provide strategic advice to ensure agreements align with internal policies and legal requirements.
Associate Director, Program Management - Pricing & Packaging
AlphaSense
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Full Time
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a month ago
AlphaSense
The Associate Director will lead end-to-end program management for global pricing and packaging initiatives, ensuring cross-functional alignment across Product, Sales, Finance, and Legal. They will also design governance frameworks and translate complex data into strategic recommendations for senior leadership.
The Customer Success Manager will drive platform adoption and value realization by engaging with clients through onboarding, training, and strategic mapping. They will also act as a voice of the customer, collaborating with internal teams to shape product innovation and ensure long-term client retention.
The Senior Customer Education Manager will own the in-app education strategy to drive user activation, adoption, and retention. They will collaborate with Product and Marketing teams to embed educational experiences into the product release process and optimize them through data-driven experiments.
The Directed Content Analyst is responsible for sourcing and recruiting high-quality experts for research projects through proactive outreach and evaluation. They also manage project scopes, document expert profiles, and negotiate rates to ensure the Expert Transcript Library remains comprehensive and relevant.
The Associate Account Executive will manage the end-to-end sales process for financial services clients, including prospecting, conducting product demos, and closing new business. They will also collaborate with marketing and product teams to drive brand awareness and provide feedback on client needs to enhance product offerings.
The role involves building a comprehensive business application security program from the ground up and managing the security posture for over 200 applications. You will also drive cross-functional collaboration to embed security into procurement, integration, and lifecycle management processes.
You will design and implement a comprehensive business application security program to secure over 200 applications across the organization. This involves managing identity lifecycle, automating access controls, and partnering with cross-functional teams to embed security into procurement and integration processes.
Lead feature strategic design work for iOS and Android platforms while collaborating with cross-functional teams to deliver exceptional user experiences. Conduct user research, develop mobile-first prototypes, and champion design quality throughout the development lifecycle.
Staff Software Engineer – Core Developer Experience (DevEx)
AlphaSense
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Full Time
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a month ago
AlphaSense
You will lead the evolution of developer tools and internal platforms to improve engineering velocity and feedback loops. Additionally, you will integrate AI-driven workflows into the software development lifecycle to enhance developer productivity and code quality.
Staff Software Engineer – Core Developer Experience (DevEx)
AlphaSense
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Full Time
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a month ago
AlphaSense
You will lead the evolution of the internal developer platform and inner loop workflows to improve engineering velocity and feedback quality. Additionally, you will integrate AI-driven tools into the SDLC to augment developer productivity and maintain high standards across the organization.
You will lead the design and development of AI-powered product experiences by creating high-fidelity prototypes and defining architectural standards. You will also collaborate with product and engineering teams to integrate intelligent capabilities into user workflows while maintaining high design quality.
The Principal Design Engineer will lead the creation of AI-powered product experiences by bridging the gap between design, engineering, and product strategy. They will own high-impact initiatives from concept to production while mentoring team members and advancing the company's design system.
The Principal Design Engineer will lead the creation of AI-powered product experiences by bridging design, engineering, and product strategy. They will own high-impact initiatives from concept to production while mentoring team members and advancing the company's design system.
The Product Analyst will support the development and execution of the financial data product roadmap by translating goals into actionable requirements. They will also perform data analysis, maintain product documentation, and collaborate with engineering teams to optimize system performance.
Senior Manager, Solutions Marketing - Financial Services
AlphaSense
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Full Time
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2 months ago
AlphaSense
The Senior Manager will define and execute go-to-market initiatives for financial services clients by translating complex product capabilities into clear market narratives. They will also partner with sales, product, and customer success teams to develop persona-specific assets and drive product adoption.
The Implementation Consultant will manage the post-sale rollout of the Enterprise Intelligence product, coordinating with technical teams and internal stakeholders to ensure successful adoption. They will develop detailed project plans, create training documentation, and monitor KPIs to drive client value.
The Staff Product Security Engineer will lead the design and implementation of secure, scalable, and trustworthy products, focusing on AI, data, and cloud-native systems. They will collaborate with engineering and data science teams to embed security by design throughout the product lifecycle and manage AI-specific security risks.
The Strategic Finance Manager will model business scenarios, track key performance indicators, and drive M&A and partnership processes to support company growth. They will serve as a thought partner to senior leadership by providing analytical insights and recommendations for strategic decision-making.
You will lead the Marketing AI Council to coordinate and deploy AI solutions across the marketing organization. This role involves auditing marketing stacks, architecting AI-driven interventions, and supporting executive leadership with strategic presentations.
The Account Executive will identify growth opportunities within existing accounts, conduct strategic discussions, and drive upsell and cross-sell initiatives. They are responsible for managing the end-to-end sales process, including conducting demos and trials to maximize account potential.
The Associate will build, update, and improve three-statement financial models for publicly traded companies to support the firm's research coverage. They will also contribute to modeling standards, provide client service, and assist in the professional development of the research team.
The Account Director will own and expand relationships with Corporate clients, driving renewals, adoption, and growth. They will collaborate cross-functionally to ensure clients view AlphaSense as a strategic partner.
Channel and Customer Research Sector Lead, Financial Services
AlphaSense
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Full Time
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2 months ago
AlphaSense
As the Sector Lead for Financial Services, you will oversee the development and execution of channel research projects, ensuring quality and consistency. You will guide a team of analysts in conducting structured channel checks and expanding research coverage.
Manage the entire product lifecycle from initial data analysis through launch, ensuring data supports multiple workflows. Act as the primary bridge between user workflows and technical execution, collaborating with engineers to validate solutions.
Manage the entire product lifecycle from initial data analysis through launch, ensuring data structures support multiple workflows. Act as the primary bridge between user workflows and technical execution, translating analytical needs into robust data architectures.
As an Associate, you will support the public company financial model library by updating and building three-statement financial models. You will also contribute to model improvements and assist Analysts in providing exceptional client service.
This role involves leading the evolution of software building, testing, and delivery across a global engineering organization of approximately 400 engineers, focusing on platforms, tooling, and engineering practices. The mission is to drive a unified platform ecosystem bridging AI development, tooling, infrastructure, and QA automation while advancing the AI-assisted Software Development Lifecycle (SDLC).
This role owns the commercial aspects of customer contracting, focusing on intake, triage, and execution of changes that do not require Legal resources to accelerate deals. Responsibilities include ensuring commercial mechanics like billing terms, discounts, and pricing are precise, bookable, and system-ready, while also partnering on clause standardization.
The role involves guiding clients through complex business challenges by aligning AlphaSense’s AI-powered insights to meet their goals and contributing real-world feedback to influence the product roadmap. Responsibilities include leading technical evaluations, designing compelling product demonstrations, and acting as an Enterprise Intelligence subject matter expert for internal stakeholders.
The Senior Motion Designer will be responsible for defining and executing the visual language of the brand in motion, ranging from product UI reveals to high-concept brand films. This role also involves building repeatable, AI-augmented workflows to scale the team's output.
The analyst will support sales teams by building quotes, executing contracts, and reviewing redlines for key deals, while also serving as the primary gatekeeper for non-standard terms requiring stakeholder sign-off. Responsibilities include enforcing compliance guardrails regarding discounting and revenue recognition, and training sales representatives on CPQ and contract systems.
This critical role focuses on reshaping how the company identifies, attracts, and retains leading experts by owning the core expert acquisition funnel. The Principal Product Manager will leverage AI/ML to automate workflows and dramatically improve the scale and quality of the expert network.
Principal Software Engineer, Financial Data Platform & GenSearch Agent
AlphaSense
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Full Time
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3 months ago
AlphaSense
The Principal Engineer will focus on optimizing the GenSearch financial data agent by reducing latency in AI-powered answers and simplifying the fragmented, legacy-heavy architecture. Responsibilities include improving cross-dataset querying, shipping new datasets, and leading technical initiatives across multiple engineering teams.
The engineer will act as the chief technical authority on AI, researching, evaluating, and prototyping cutting-edge solutions using LLMs and Computer Vision to solve complex data extraction challenges. They will also be responsible for designing and building robust, highly scalable AI services and data processing pipelines that handle millions of documents daily.
Senior Director of Strategic Initiatives, Global Markets
AlphaSense
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Full Time
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4 months ago
AlphaSense
Lead and scale high-impact, cross-functional growth strategies with a focus on international expansion. Act as a strategic advisor to senior leadership, ensuring alignment and execution across functions.
Own the architecture and evolution of the large-scale data extraction and normalization platform. Design systems that process hundreds of thousands of records across heterogeneous sources with high reliability.
Own the architecture and evolution of the large-scale data extraction and normalization platform. Design systems that process records across various sources with high reliability and establish strategies to minimize human validation.
Own the architecture and evolution of a large-scale data extraction and normalization platform. Design systems that process records across various sources with high reliability and establish strategies to minimize human validation.
Own the architecture and evolution of the large-scale data extraction and normalization platform. Design systems that process records across various sources with high reliability and establish strategies to minimize human validation.
Account Managers own long-term outcomes for a named book of high-value Financial Services customers, focusing on renewals, customer health, adoption, and expansion. They operate as trusted advisors, engaging stakeholders and partnering with Account Executives on expansion opportunities.
You will define the partnerships strategy and build value-driven go-to-market models. Additionally, you will cultivate strategic alliances and structure collaborative agreements to ensure mutual success.
The Team Leader will supervise and guide a team of analysts in their daily tasks, ensuring efficient and effective execution of responsibilities. They will also collaborate with various stakeholders to align operations with the company's goals.
As a Content Analyst, you will generate and expand the AlphaSense financial content offering by identifying, evaluating, and onboarding new content. You will also monitor content quality and support an AI-powered event classification and information extraction pipeline.
Design and implement distributed systems that power AI agents, ensuring reliability and performance. Mentor a team of engineers and own the technical roadmap for the AI platform.
The Global Strategic Account Leader is responsible for the strategy and end-to-end sales processes of 5-10 global accounts, leading a team focused on expanding relationships with high-potential customers. This role involves executing strategic sales strategies, building executive relationships, and driving value through upsell and cross-sell opportunities.
